Quote:
Originally Posted by LonghornXP 
I've been told that today only customers of FIOS TV service have the ability to provide specific programming requests and this can be done by calling into the FIOS support phone number and asking the CSR to put down a feature or channel request.
If you currently have FIOS internet service but not TV service yet you can call your internet support number and ask to make a channel request for TV service and you can also say your interested in FIOS TV service whenever it becomes available in your area but you will only switch if they carry these channels.
If you don't have access to FIOS services yet you can call their sales line and request a specific feature or channel but please note that your request may not be read if they get an overflow while a customer who has FIOS today will be sure to be read. They do this to avoid having to read thousands and thousands of requests from people that might be FIOS ready years from now. I hope this helps you all out and you can also send your request via a support email link as well. Again only support phone numbers and emails will take a request that is assured to be read at some point in time that is within reason.

I've been told that today only customers of FIOS TV service have the ability to provide specific programming requests and this can be done by calling into the FIOS support phone number and asking the CSR to put down a feature or channel request.
If you currently have FIOS internet service but not TV service yet you can call your internet support number and ask to make a channel request for TV service and you can also say your interested in FIOS TV service whenever it becomes available in your area but you will only switch if they carry these channels.
If you don't have access to FIOS services yet you can call their sales line and request a specific feature or channel but please note that your request may not be read if they get an overflow while a customer who has FIOS today will be sure to be read. They do this to avoid having to read thousands and thousands of requests from people that might be FIOS ready years from now. I hope this helps you all out and you can also send your request via a support email link as well. Again only support phone numbers and emails will take a request that is assured to be read at some point in time that is within reason.
I could be wrong, but I have a hard time believing that the bolded statement correct/accurate/true...at least throughout the entire Verizon footprint. I'd be hesitant to send calls into the sales centers that may not be fruitful. Before folks start calling, I'll try my best to remember to check tomorrow and see if this is true. Just out of curiosity, where does your contact work? If you aren't comfortable saying which group/dept....a state would be fine.
(yes, I work at a FiOS sales office)















