or Connect
AVS › AVS Forum › Display Devices › Rear Projection Units › The Official HP Pavilion 1080P DLP Owner's Thread
New Posts  All Forums:Forum Nav:

The Official HP Pavilion 1080P DLP Owner's Thread - Page 5

post #121 of 10880
Quote:
Originally Posted by DarrellH View Post

That is how it is supposed to work. I know there have been issues with other sets connected via HDMI losing the 5.1 sound. I haven't experimented with this as yet. It seems like my son has a baseball game every night now that my new toy is here I'll be out of town over the weekend too.

Here's my whole (future) home theater set up: HP md6580n, 5.1 receiver w/ optical & co-ax in, cable w/ HD-DVR (component), x-box 360 (component), OPPO DVD (DVI to HDMI), PS3 (HDMI). I will try to connect the HP to my receiver via co-ax & hope that all the components will play back in 5.1. Or else, I'll have to switch the optical cable between all the components as I only have 1 optical input.

Again, do you know if sound quality is worse through the co-ax compared to the optical?
post #122 of 10880
Sound quality should be the same between optical and coax - both provide digital sound.
post #123 of 10880
Thread Starter 
Quote:
Originally Posted by bambam1901 View Post

Again, do you know if sound quality is worse through the co-ax compared to the optical?

I think you would need a VERY long run to notice a difference between coax and optical.
post #124 of 10880
I *finally* got what may be an undamaged stand this morning (the FedEx guy came at 10:26, delivering a package that was to arrive between 8:00 and 10:30... utterly typical), and the box looked to be in better shape but I didn't have time to inspect it fully before I had to rush off to work 4 hours late. HP and FedEx have absolutely no mercy for anyone who is unable to be home during business hours, by the way. There are no exceptions to their policy of only scheduling deliveries for their timeframe.

All in all, I would rate my post-sales experience with a letter grade of D+. The only reason it isn't a D- is because they overnighted the replacement stand. I'll reconsider the grade if the (second) stand is indeed completely undamaged AND the TV is in pristine, immaculate condition when it is delivered tomorrow morning.

I suggested that when someone orders both a TV and a stand, HP should have the stand prefabricated and white-glove-deliver both the stand and the TV, but apparently their contract with FedEx won't let them do that.

Here are some tips when dealing with HP and FedEx. Hark unto me, young padawan Jedi:

1. HPShopping keeps exceptionally late customer service hours. They are open until 2:00am EST.

2. It *is* in fact possible to call 1-800-GO-FEDEX and speak with a flesh-and-blood entity, for what good it will do you. The answering machine does not tell you this, but if you press '0' you will be connected to an operator. According to my wife, this is something that works with many large companies.

3. HPShopping customer service staff has the ability to give you access to print out FedEx package labels that you can use on returned items. This means that your FedEx delivery person *should* be able to pick up your damaged stand at the same time they drop the (hopefully) undamaged one off.

4. HPShopping customer service staff will say just about anything to get you off of the phone if you're having problems with FedEx. Especially when they tell you things like "I guarantee you that FedEx will arrive by 10:30pm". Also, I have had two appointments with FedEx that HPShpping says they "scheduled" that Fedex missed.

5. If FedEx actually is scheduled to show up at your doorstep, expect (but don't count on) it to be at the very end, or 1-2 hours after, your delivery window.

6. Important: If you are normally not home during business hours, you may want to take a vacation day in order to wait for your stand to be delivered. The stand is way too heavy for the box that it is in; I think that that is their main problem. For every time they load or unload the stand from a truck, your chances of receiving a damaged stand are approximately doubled.

7. If you're in an apartment complex, be sure to tell your HPShopping salesperson/customer service person to tell FedEx to deliver your package to the apartment complex office if you cannot make it home. Since I could not move it by myself and didn't have a furniture dolly, I had to open the box up in the middle of their office and cart all the pieces out to my car one by one, and then up my stairs one by one (by this time I knew the stand was damaged and I was pretty irritated).

8. Attempting to repair a damaged stand (with wood glue, for example) will void your warranty on the stand, according to HPShopping.

9. Be nice to the HPShopping representatives, for yea, they hath the power of life and death over thy return and replacement. However, be ye firm with them so that they shalt not take advantage of thee.
post #125 of 10880
Hey guys,

I am currently an owner of the Samsung 5688 1080p DLP. I've had it since late Aug, everything is fine, PQ varies from broadcast to broadcast. I haven't had the TV calibrated yet, but was planning to do so within the next 2 months. TV performs great so far, but the lack of 1080p via HDMI sort of bothers me.

I was reading through the Nov issue of "SOUND & VISION" & came across the review article they did on the HP 65inch 1080p & the reveiw was short of perfect.

I like the fact it can accept 1080p via HDMI, which is an important future proof feature, also like the ability to access the connections through the front panel, as oppose to the back like the majority of TVs have.

I feel tempted to trade in my Samsung for the HP 1080p 58 inch version. I got my TV through the TVA Powerbuy, I wonder if they would take back my Samsung & allow me to upgrade to the HP?

Those of you who've had the HP, have any had it calibated by a Professional ISF yet? What is the cost for the 58 inch HP? Are they available now?

Thanks.
post #126 of 10880
Quote:
Originally Posted by Danabw View Post

Can you guys give this a shot and see if you have the same problems? TW Cable is coming Friday to install digital cable/SA 8300 HDVR w/HDMI input, etc., but in the meantime it appears there may be a bug w/the sound when running cable directly into the TV. Also, maybe a problem w/the remote.

Two potential bugs...can you guys check and see if you see these problems:

First issue:
1. Connect cable TV input to RF input on set
2. Tune in digital channel (e.g., NBC HD)
3. Verify sound and picture are normal
4. Turn off set
5. Turn on set

Expected: Picture and sound return normally

Actual: Picture appears, sound does not, until you change channel from digital to non-digital channel. This is with sound output from the set to receiver via stereo RCA outputs.

Second issue:

1. Program remote to operate receiver (in my case, Sony, using 3013 code, I think).
2. Confirm correct operation of power, volume, and mute.
3. Press other keys on remote (number keys, channel keys, etc.
4. Press volume up/down or mute.

Actual: The remote can no longer control the receiver

Expected: The remote can control the receiver volume and mute, no matter what keys you press on the remote (as long as you don't change to another device via the Device key).

DANABW- you're not gonna like this but I had this happen w/analog cable turned set off, when turned back on sound but no picture. Picture didn't appear until pushing channel up button? Have found no way to make PIP side by side mode come even close to filling screen. Stinks because this sometimes only way to keep family in same room happy. You watch a lot of SD I believe so this may be of some help. Have been using a Motorola HDTV broadband booster($70) for 3yrs on Samsung DLP. Brought SD PQ to near DVD. Now have 5880 rigged little differently so this may account for what I consider a not as good PQ on HP(at least for time being). Want to repeat that big plus is that can now stretch HD(or at least higher quality digital) 4:3 programming. Also answer another members question bars are black-no adj.
post #127 of 10880
Quote:
Originally Posted by TMSKILZ View Post

I am currently an owner of the Samsung 5688 1080p DLP. I've had it since late Aug, everything is fine, PQ varies from broadcast to broadcast. I haven't had the TV calibrated yet, but was planning to do so within the next 2 months. TV performs great so far, but the lack of 1080p via HDMI sort of bothers me.

I originally had ordered a Samsung 5078 but cancelled it for that exact reason.

Quote:


I was reading through the Nov issue of "SOUND & VISION" & came across the review article they did on the HP 65inch 1080p & the reveiw was short of perfect.

Did you mean "nothing short of perfect"?

Quote:


I feel tempted to trade in my Samsung for the HP 1080p 58 inch version. I got my TV through the TVA Powerbuy, I wonder if they would take back my Samsung & allow me to upgrade to the HP?

It never hurts to call TVA and find out.

Speaking of which, a coworker told me that Costco allows you to put the purchase price of your old TV toward a new one (provided the old TV you also bought at Costco). That doesn't make a lot of business sense. Can anyone verify this?

Quote:


What is the cost for the 58 inch HP? Are they available now?

They are and they aren't. The TV lists for $3999 on HPShopping (it's more expensive than the 5820, which is their 720p model). Some of us have been getting between 10-20% off. If you have any relatives who work for the government and are willing to wait a few weeks, you will be able to get 20% off of the list price, which is currently better than any other deal I've seen. However, they've put a temporary hold on selling discounted 1080p TVs due to the high demand; if you're willing to buy one at list, you could be watching it in a week.
post #128 of 10880
I just got my DVI->HDMI cable and will hook up my PC now. I have the ATI 9800 All-in-Wonder which will output 1920x1280. I'm shutting down my system now and will report back real quick.
post #129 of 10880
Quote:
Originally Posted by FabFla View Post

Could one owner of the 65" check the dimensions of the shipping box ? I'd really appreciate.

My set is still sitting in the bottom of the box-- so I can give you exact length and depth but I'll have to estimate height from memory as I had the deliverers remove the top of the box to check for internal damage:

Carton Dimensions: 72" Length (exact)
29" Deep (exact)
55" Height (estimate from memory-- + or - 2 inches)
post #130 of 10880
Quote:
Originally Posted by JakeSnake View Post

Boy and their toys!

I am jealous. I am thinking about 65" but wall to wall is exactly 11'. Throw a couch and the TV in there and you are down to about 8-9' actual viewing distance.

Should I just go with the 58"? For those that have the new 58 or 65: What are your viewing distances? Thanks.


ps DarrellH- you said you were viewing SD in 1080i and it looked great. Do you have an external scaler or is the TV converting the SD to 1080i? Thanks.


Oh yeah, did I mention how much I hate all you "owners"!

I would go with the 65" screen even with short dimensions. According to the tables your eye would just be able to resolve all the detail at about 8-9 feet. Beyond that, the human eye would not see it. With the "SMOOTHPICTURE" and wobbulation-- you should be fine to sit that close and not see individual pixels. I plan to sit 8-9 feet from the screen. But don't forget to consider the depth of the set in your calculations-- its nearly 2 feet in thickness-- it looks thicker than I thought it would be.
post #131 of 10880
Thread Starter 
Quote:
Originally Posted by lorelevitt View Post

But don't forget to consider the depth of the set in your calculations-- its nearly 2 feet in thickness-- it looks thicker than I thought it would be.

That's funny... I was thinking the same thing. In the back it seems very spacious except for the big hump in the middle. I wonder if the subwoofer is coming in to play there? Dunno. Still 20" depth is better than my 28" depth RPCRT
post #132 of 10880
Quote:
Originally Posted by DarrellH View Post

That is true... I'm saying that you get one year from HP and one from AMEX. Better than nothing if you don't opt for an Extended Warranty from HP.

Darrell-- yes that's true but does anyone know where you get service on the AMEX extended portion? I would love to know if they do IN-HOME service or do we have to ship the set somewhere?? You can never assume logic when it comes to those "free" credit card benefits!
post #133 of 10880
Quote:
Originally Posted by welwynnick View Post

Now THAT is exactly why I want an HP 6580. Video Nirvanna is within reach, and that's the only way to do it. I can hardly wait.

Nick

BTW-- the Vantage-HD can be set to output 1080P for ALL video sources. So if you tuck everything into the Vantage-HD-- you wont have to work about slow responses by the HP when changing source material as it will only ever get 1080P on HDMI input. (Cable card users are out of luck on this one-- but if you buy a video processor-- you certainly don't want to bypass it for the cable card input).
post #134 of 10880
Thread Starter 
Quote:
Originally Posted by lorelevitt View Post

Darrell-- yes that's true but does anyone know where you get service on the AMEX extended portion? I would love to know if they do IN-HOME service or do we have to ship the set somewhere?? You can never assume logic when it comes to those "free" credit card benefits!

The policy states that the administrator determines whether to have the set fixed or replaced. It doesn't say how they go about getting it fixed though. I've heard from other's that it is painless though but I do see some "fudge" in the legalese I just read [shrug].
post #135 of 10880
Quote:
Originally Posted by bambam1901 View Post

Thanks, Darrell. My receiver does have a co-ax. Does this mean I could just connect the co-ax to the receiver and all my components connected to the TV will play back in 5.1? If so, is there a difference in quality between the co-ax and optical?

I talked to some experts from a local custom installer and they said they have never noticed any quality difference between the co-ax digital and the optical digital. Keep in mind that for both--there are limits to the length of run you can use with out a digital repeater. But as long as you use a high grade, shielded cable designed for digital coax audio (and not your cheap F-type cable company cable) you should be fine.
post #136 of 10880
Photos are coming...
post #137 of 10880
Quote:
Originally Posted by Danabw View Post

Another question for fellow 1080p owners...

I was looking into starting to set up my Harmony remote to control the HP last night. Source selection is obviously a critical part of any activity (e.g., Watch TV, Watch DVD)....trouble is, the HP sets don't appear to have a "next input" command. The Source button opens the list of sources...press it again and the thumbnail view appears. But there doesn't appear to be "select and display the next input" command available.

I need that (or a discreet code to go to a specific input, which I doubt exists) in order to use my Harmony to automate changing between activities.

Anyone found a "next input" command? Without that it's going to be impossible to automate source selection...quite a bit bummed if that's the way it is....

you can call HP support and ask if there any discreet codes for the input. If they're no help then just call Harmony support and explain to them how the input option works with the tv and they'll program your remote correctly for you. They've always been great help for me at Harmony
post #138 of 10880
DarrellH - Can you please add "lack of an electronic program guide" as a feature that we would like to see rectified via USB firmware upgrades (if possible)?
post #139 of 10880
Apparently HP decided NOT to pack the special USB offer in the small cardboard box with the remote, manual, and power cord.

My offer probably would have gotten thrown out with the packing material if I hadn't know to go back and look for one thanks to you guys. There was a sheet sitting on the bottom of the box just behind the tv with the detachable offer.

We send it in and 6-8 weeks from now we get a 128MB USB drive-- what I like to call a keychain datakey-- to stick in the set and wonderously improve it. Why does this bother me after running many of Microsoft's patches......

BTW-- I scanned the blank card (both sides) before filling it and mailing it. And have put it in a PDF file. If any of you can't find your card/sheet, let me know in a private email and I'll send you the PDF file. (And to those who want to get one without a tv-- take note-- you have to enter your Serial Number, Date and Location of purchase.)
post #140 of 10880
Quote:
Originally Posted by AVIDAV View Post

See above. Additionally, when inputting PC you get four aspects to use. Wide, zoom, studio, and pc. PC fills 80% of screen, studio best with 5% overscan(but interestingly moves screen up and down w/mouse scroll?! VGA no good because not digital to digital. Waste even having these ports w/modern graphics card.

there is no discernable difference in PQ over VGA compared to DVI and if this TV can function as a PC monitor it should be able to accept 1080p 1:1 over VGA.
post #141 of 10880
If you've already received your tv (and have the serial number), you
should register it online at HP:

https://register.hp.com/?gwCountry=US&language=en

Click off to send yourselves alerts/bulletins/upgrades on the set.
post #142 of 10880
Quote:
Originally Posted by lorelevitt View Post

Apparently HP decided NOT to pack the special USB offer in the small cardboard box with the remote, manual, and power cord.

Mine offer probably would have gotten thrown out with the packing material if I hadn't know to go back and look for one thanks to you guys. There was a sheet sitting on the bottom of the box just behind the tv with the detachable offer.

We send it in and 6-8 weeks from now we get a 128MB USB drive-- what I like to call a keychain datakey-- to stick in the set and wonderously improve it. Why does this bother me after running many of Microsoft's patches......

BTW-- I scanned the blank card (both sides) before filling it and mailing it. And have put it in a PDF file. If any of you can't find your card/sheet, let me know in a private email and I'll send you the PDF file. (And to those who want to get one without a tv-- take note-- you have to enter your Serial Number, Date and Location of purchase.)

Thank you for posting this. I will definitely scour the box before I let North American take the packing materials away.

You are a very considerate person. You've done your good deed for the day. =)

Cheers,
Steve
post #143 of 10880
Quote:
Originally Posted by sdv5 View Post

Not really. Samsung 1080p sets do perfect 1:1 pixel mapping with 1920x1080 at 60Hz (1080p) over VGA with no tweaks. It just works even with modest graphics cards, and the picture from HTPC is stunning especially when playing DVD movies. Getting 1080i to work over HDMI on other RPTV sets has been very, very difficult.

http://www.avsforum.com/avs-vb/showt...50#post6386350

can anybody test the VGA port and find out if it works like on the Samsung sets ?
post #144 of 10880
Oh-- sorry of the extra post but here's the link if any of you want to buy the 3 yr. in-home warranty from HP. You need to get the set first (need serial number):

http://www.hp.com/home/ownerservices
post #145 of 10880
Thread Starter 
Quote:
Originally Posted by Pngpong View Post

Photos are coming...

Sweet! This great news. Although, I admit, I had 100% confidence in HP Engineering to not be fibbing about this feature.
post #146 of 10880
The "Info" does display the 1080P input
LL
post #147 of 10880
Quote:
Originally Posted by lorelevitt View Post

The truck delivered my 6580 today. I had ordered it on 10/11 and they called on Monday, 10/17 to arrange a delivery day-- today was the best one for me.

When they brought it in, it had a hole about 2" square punched in the box on the side which the screen faces. I got pretty nervous about that but we unboxed it to closely examine the screen-- i even went and got a magnifying glass while they were here-- couldn't see any damage fortunately.

Since I have to wait a few weeks for the room to be ready where its going to be set up (and my Bell'o table is still on order)...it will remain semi-packed for now. I'll just have to live with my 4-yr old 50" Toshiba rear-CRT for now.

I have a lot of wiring to pull for speakers, paint the family room, move in new furniture, etc. I wouldn't have ordered it yet but I couldn't be sure HP would continue the 20% off deal when these sold out.

I hope the rest of you are enjoying yours and I'll live vicariously....

BTW-- I called HP Total care and bought the 3 year warranty. Peace of mind, fellows...

if i was you, i would turn it on and test it for an hour just to make sure everything works
post #148 of 10880
Quote:
Originally Posted by ISO Perfect HDTV View Post

there is no discernable difference in PQ over VGA compared to DVI and if this TV can function as a PC monitor it should be able to accept 1080p 1:1 over VGA.

Is this a generally agreed upon opinion? Have you compared?

If this is the case, then from a PC connection viewpoint only, the Samsung is just as good as the HP? (of course, you *may* be future proofing with the HP, but I'm looking at today's results in getting 1080p from PC to DLP).
post #149 of 10880
Thread Starter 
Quote:
Originally Posted by Crizo View Post

Is this a generally agreed upon opinion? Have you compared?

If this is the case, then from a PC connection viewpoint only, the Samsung is just as good as the HP? (of course, you *may* be future proofing with the HP, but I'm looking at today's results in getting 1080p from PC to DLP).

There is no consensus on this... At large (actually huge) display sizes, I can easily imagine HDMI being superior to VGA. It also would likely depend on the electronics in the display as well as the quality/compatability of the graphics adapter.
post #150 of 10880
Thread Starter 
Speak to us PngPong... Speak. How does it look?

Pop in a DVD or sumthin!!!
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Rear Projection Units
AVS › AVS Forum › Display Devices › Rear Projection Units › The Official HP Pavilion 1080P DLP Owner's Thread