Quote:
Originally Posted by swampster 
Yeah, they were pretty fast with the responses, the only thing that worries me is that i had the responses from two different people (and both women at that) so i'm thinking these are just standard responses and not something tailored to my problem. (not to knock women but they dont know as much about electronics than guys do!)

Yeah, they were pretty fast with the responses, the only thing that worries me is that i had the responses from two different people (and both women at that) so i'm thinking these are just standard responses and not something tailored to my problem. (not to knock women but they dont know as much about electronics than guys do!)
You're probably just trolling, but it has been my experience that the women that work the phones for HP support are much better than the men working there. Your mileage may vary.
Quote:
Originally Posted by swampster 
As for the master reset, i dont mind trying that because i dont really think i have done any custom settings. BUT when i got the TV i noticed a white hew across the top which HP sent me a firmware upgrade to fix and it did it. Will the master reset, also reset my firmware to its original version?

As for the master reset, i dont mind trying that because i dont really think i have done any custom settings. BUT when i got the TV i noticed a white hew across the top which HP sent me a firmware upgrade to fix and it did it. Will the master reset, also reset my firmware to its original version?
I've done the master reset a few times, and it did not reset the firmware for me. Well, I don't think it did--I didn't specifically check, but I didn't notice the lack of discrete power remote codes, which were only available after I upgraded the firmware to D36, I believe.



















minus one purple line... 



