Originally Posted by SharksFan28
Hey, I noticed last night's game (vs. the Blackhawks) they did get it on the HD channel, although a little late. I think your phone call helped! Thanks.
I caught the first 2 periods - which were not in HD. I sent them an email the next day and it appears the problem has been fixed. Here is the correspondence:
"Why is Fox Sports Bay Area (Channel 634) not broadcasting home Sharks
games in HD. It always says it is on in the guide, however, I can't
remember the last time the game was actually provided in HD. I called
technical support the other night to see if it was my residence only - I
was told Surewest was not receiving the feed in HD. My question is why
not and how can Surewest rectify the issue?
"This was a temporary issue with our upstream provider.
They've fixed the issue so it should be fixed now.
Thanks for bringing this to our attention!