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The OFFICIAL Toshiba 56MX195/62MX195/72MX195 OWNER'S THREAD - Page 35

post #1021 of 1334
jorusfett,

Call your state attorney general's office. Do this TODAY. Even if your state has a specific lemon law that might cover this, ask about consumer fraud. Tell Toshiba you have done this. Do NOT threaten Toshiba -- CALL THE AG FIRST, then inform Toshiba. That will have a very pleasant impact.
post #1022 of 1334
I would fight this one all the way, you could even seek legal help and get toshiba to pay for everything including replacement tv. Please keep us all posted. Good Luck,

Rajiv
post #1023 of 1334
rfr

Thanks for the suggestion. I went ahead and contacted my state AG office and then called Toshiba to have them add that to my file. They seemed pretty receptive and were taken aback at how long this problem has been going on. They added it to my long file (working on 8 months now) and said that the escalation dept would call me back today.
post #1024 of 1334
Well the AG and other factors played well into what I was looking for.

Toshiba called me back today and authorized a replacement.

They no longer make the 56" model, so they are giving me a new 62MX196 along with a new stand (since I bought a Toshiba Stand with my 56" and it's made for that tv specifically).

My new TV should arrive in 10-15 days.

Thanks for all the suggestions and help in this matter.

The woman on the phone said this should have been done months ago, but they never escalated it up to her department.
post #1025 of 1334
Good for you - I have heard that the 196 have a better PQ than the 195s especially with banding... and it is 6 inches bigger....

Enjoy!

Don

ps... my 56hm195 is on its 3rd light engine in 9 months.....
post #1026 of 1334
I lose the video when using the POP feature on my 56MX195. I currently use 3 inputs for TV viewing: Ant1 is straight cable, no dvr or cable box. Ant2 is over the air antenna for local analog & HD (32 is analog Fox, 32-1 is HD Fox). Colorsteam1 is my cable HD-DVR.

When switching to POP, whatever is coming in throught the DVR (colorstream) is fine, but I lose the video on both Antenna inputs. Audio is fine, no video. If I highlight the Antenna input with no video & turn off the POP, the video returns & can be viewed with no problem. Also in Ant2 I can view all the analog channels without a problem, but when viewing the HD channels I get only audio, no video.

I've had the TV for several months & this problem just started. Ironically, we were gone for vacation for a week & it started after we came back. I checked all my connections & everything looks OK.

Any suggestions?
post #1027 of 1334
Thank you very much for the reply. the #8 input, on my tv, is Aux 2. From reading the documentation I was assuming that the pc would magically appear, in the input section, if a pc was recognized.

I have the cable attached to a splitter so that I can see the output on a standard display and have checked my cable, size and made sure its set at 60mhz. Tomorrow I will cycle through all the settings to see if it makes a difference.

The directions say to setup the pc before plugging it in. Does this really make a difference?

I would contact a service center but they are all over 2 hours away. Its very mysterious.

Thanks again for the response - it is appreciated.
post #1028 of 1334
I have a 72MX195 and wanting to hook my PC up to this set. I have had a PC hooked up through component for awhile now (Radeon 9500) but have recently added a Geforce 8800 GTX to my PC. I'm wondering if anyone could has hooked this set up to a PC using a DVI to HDMI adapter and what results they have received and if their is a distinction versus component. They Geforce 8800 comes with a component dongle so I imagine I'll just need a good length of component cable for that connection, but is it worthwhile to purchase the DVI to HDMI adapter and an extra long HDMI cable?

Thanks,
Trebuken
post #1029 of 1334
Hmm...that is strange. I don't know if my input #8 was different before I hooked up the pc. I will unhook it tonight and see if the input number changes.

I really don't have anything to offer. Like I said - if you know the signal is being output on your video card - it should have been a simple matter to connect the cable to your television.

Sorry!
post #1030 of 1334
Hey all. Have a 62MX195 that I have owned for 13 months. Yep, just went out of warranty Have something new that has started and I do not understand it. Wonder if any one might have a suggestion.

I have have two HDMI devices connected. One HD Directv DVR that has been connected since I got the TV. The other is a upconverting DVD burner / VCR. Everything was 'normal' for about 3 months. Within the last month, whenever I change inputs to either HDMI device, the picture size always reverts to Natural when it had been left in Full. I can change it back to Full with either the Pic Size button or by going into the Video Menu. If I then change input to the other HDMI device and then back to the original one, it is back to Natural. Today, I unplugged the set for about 5 minutes to let it reset, but that was of no benefit either.

Nothing has changed in my configuration. I did have the DVD recorder out of service and disconnected for repair for 2 weeks. During that time, I had another DVD player connected to Colorstream 1, but everything is now back to the original configuration. If I re-enable Colorstream 1 input, I can change it to Full and it will stay on that input fine.

I wonder if resetting the two HDMI devices would make a difference. Hmmm... I think I'll try resetting them AND the TV again and see if that does anything for me. Any other ideas out there? Please pass them along. Thanks.
post #1031 of 1334
Quote:
Originally Posted by vfr781rider View Post

Hey all. Have a 62MX195 that I have owned for 13 months. Yep, just went out of warranty Have something new that has started and I do not understand it. Wonder if any one might have a suggestion.

I have have two HDMI devices connected. One HD Directv DVR that has been connected since I got the TV. The other is a upconverting DVD burner / VCR. Everything was 'normal' for about 3 months. Within the last month, whenever I change inputs to either HDMI device, the picture size always reverts to Natural when it had been left in Full. I can change it back to Full with either the Pic Size button or by going into the Video Menu. If I then change input to the other HDMI device and then back to the original one, it is back to Natural. Today, I unplugged the set for about 5 minutes to let it reset, but that was of no benefit either.

Nothing has changed in my configuration. I did have the DVD recorder out of service and disconnected for repair for 2 weeks. During that time, I had another DVD player connected to Colorstream 1, but everything is now back to the original configuration. If I re-enable Colorstream 1 input, I can change it to Full and it will stay on that input fine.

I wonder if resetting the two HDMI devices would make a difference. Hmmm... I think I'll try resetting them AND the TV again and see if that does anything for me. Any other ideas out there? Please pass them along. Thanks.

I had this happen once about 3 months ago. I unplugged the TV set and let it Re-boot. Everything returned back to normal again. I still have the issue with a memory card with JPEG pictures not working when I insert the card? Set is 11 months old and still the same Bulb and LE. 62MX195. Added a 42" VIZIO LCD to me set collection. Now my wife and I don't fight over HDTV programing! Plus I can watch MY CHARGERS play football!!
post #1032 of 1334
My luck ran out and the bulb blew two days ago on my 56MX195 after 11 months, probably only about 700 hrs. Toshiba support was very polite and helpful. Replacement is on the way. Hopefully it'll come by the weekend, so my kids can play their new Xbox 360 games on Xmas.
post #1033 of 1334
Has anyone received new firmware lately? Wondering what the latest version is...
post #1034 of 1334
Quote:
Originally Posted by piturra View Post

You can get DIGITAL VIDEO ESSENTIALS-NTSC COMP DVD for $16.48 w/FREE SH @ DeepDiscountDVD!!!

NOTE: Use the 20% off code DVDTALK @ checkout to save even more! (good until 11-18-06)

DVE provides a tutorial on how to do it, but basically you use the DVE DVD ...

1) Pluge Screen to adjust Brightness & Contrast

2) BLUE Filter & NTSC Color Test Screens to adjust Color & Tint

To get you started (keep in mind your final results will probably be different due to the MFG. Manufacturing tolerances), ... you can use the following settings - based on my Toshiba HD-A1 ...

HDMI
Contrast........60
Brightness......54
Color.............67
Tint.............+16
Sharpness......0

----

Component Cables
Contrast........65
Brightness......62
Color.............61
Tint.............+11
Sharpness......0

==============
Color Temp...WARM
Lamp Mode...LOW POWER

Picture Size....NATURAL
Cinema Mode..FILM
Auto Aspect....ON
==============

Until you get your DVE, readjust the above settings as required, ... but for my setup, it's perfect - I checked it twice!

I forgot to bring what I did for my HDTV viewing, but I started out using the "Component Cable" values and adjusted the settings as required.

Hope this helps,
Phil

Thanks for this. I can't believe the difference I saw when I applied these settings. Used Chronicles of Riddick (HD) as my reference disk and was quite pleased. First time Low Power looked better than High Power. The high power revealed some graininess when applied.

Skin tones don't quite look right but overall it's fantastic.
post #1035 of 1334
Quote:
Originally Posted by vfr781rider View Post

Has anyone received new firmware lately? Wondering what the latest version is...

Latest F/W is still 1.3.2 as far as I know (released in June/July). I've been in contact with Toshiba Tech Support on an issue and there is no mention from them on any new F/W.
post #1036 of 1334
Quote:
Originally Posted by Trebuken View Post

Thanks for this. I can't believe the difference I saw when I applied these settings. Used Chronicles of Riddick (HD) as my reference disk and was quite pleased. First time Low Power looked better than High Power. The high power revealed some graininess when applied.

Skin tones don't quite look right but overall it's fantastic.

If you want to really nail down the skin tones, get Digital Video Essentials DVD to calibrate your 1080p HDTV.

Because, it's impossible to get an accurate video image without the following DVE 16x9 Anamorphic test screens ...

1) Pluge test screen for "Contrast & Brightness"

2) NTSC Color test screen & BLUE Filter for "Color & Tint"
.... a) Three (Blue, Red & Green) Color Filters included on a single cardboard carrier.

One of the best $16.48 w/FREE S/H @ DeepDiscountDVD) DVD investments for your HDTV display (or any TV for that matter)! Tutorial provides all the details to properly calibrate your video.

Phil
post #1037 of 1334
I have recently hooked up my Sony Vaio with a Blu-Ray player to the HDMI input of my 56MX195. I set the display to 1920X1080 and I did get a picture on the screen but it did not fit the screen perectly as some of picture was cropped. I had the tv setting to natural. Is there anyway to tell if this is at 1080p resolution? I can't find any button on the remote to display the current res. Whenever I try to change the source and return to the HDMI it defaults to 480p and then switches to the high res mode without telling me what its doing. The laptop is capable of outputting 1080p but I don't know if its communicating with the TV through HDMI and downconverting to 1080i.
post #1038 of 1334
Quote:
Originally Posted by davev555 View Post

I have recently hooked up my Sony Vaio with a Blu-Ray player to the HDMI input of my 56MX195. I set the display to 1920X1080 and I did get a picture on the screen but it did not fit the screen perectly as some of picture was cropped. I had the tv setting to natural. Is there anyway to tell if this is at 1080p resolution? I can't find any button on the remote to display the current res. Whenever I try to change the source and return to the HDMI it defaults to 480p and then switches to the high res mode without telling me what its doing. The laptop is capable of outputting 1080p but I don't know if its communicating with the TV through HDMI and downconverting to 1080i.

TV does not support 1080p on any input - highest is 1080i. Hitting the RECALL button tells you what the input resolution is.
post #1039 of 1334
Quote:
Originally Posted by davev555 View Post

I have recently hooked up my Sony Vaio with a Blu-Ray player to the HDMI input of my 56MX195. I set the display to 1920X1080 and I did get a picture on the screen but it did not fit the screen perectly as some of picture was cropped. I had the tv setting to natural. Is there anyway to tell if this is at 1080p resolution? I can't find any button on the remote to display the current res. Whenever I try to change the source and return to the HDMI it defaults to 480p and then switches to the high res mode without telling me what its doing. The laptop is capable of outputting 1080p but I don't know if its communicating with the TV through HDMI and downconverting to 1080i.

If you can set it to 1080i, that shoudl fix it. otherwise, output it at 720P

-Gagan
post #1040 of 1334
Quote:
Originally Posted by piturra View Post

If you want to really nail down the skin tones, get Digital Video Essentials DVD to calibrate your 1080p HDTV.

Because, it's impossible to get an accurate video image without the following DVE 16x9 Anamorphic test screens ...

1) Pluge test screen for "Contrast & Brightness"

2) NTSC Color test screen & BLUE Filter for "Color & Tint"
.... a) Three (Blue, Red & Green) Color Filters included on a single cardboard carrier.

One of the best $16.48 w/FREE S/H @ DeepDiscountDVD) DVD investments for your HDTV display (or any TV for that matter)! Tutorial provides all the details to properly calibrate your video.

Phil

Yes I agree. I have another generic Home Theatre setup disc as well as using the THX Optimizer. The HD version of DVE is supposed to be released any time now so I am just waiting for that. Thanks.
post #1041 of 1334
Sorry I tried searching but there are so many pages. What is the Toshiba Part # for the replacement bulb for the 62MX195?
post #1042 of 1334
Quote:
Originally Posted by Bachee View Post

Sorry I tried searching but there are so many pages. What is the Toshiba Part # for the replacement bulb for the 62MX195?

23311153
post #1043 of 1334
I have a 62mx195. I have noticed that when I turn it on, for the first time during the day, that it has occasionally given me a red/black screen. My fix is to change the input, and then change it back (hdmi 1) the screen, then, magically goes back to full color. This has happened to me only about 3 times in, perhaps, 30 starts.

My question is whether this should be considered a harbinger of things to come or if its just something that may happen and there is no problem.

Thank you........
post #1044 of 1334
Quote:
Originally Posted by jgw0 View Post

I have a 62mx195. I have noticed that when I turn it on, for the first time during the day, that it has occasionally given me a red/black screen. My fix is to change the input, and then change it back (hdmi 1) the screen, then, magically goes back to full color. This has happened to me only about 3 times in, perhaps, 30 starts.

My question is whether this should be considered a harbinger of things to come or if its just something that may happen and there is no problem.

Thank you........

My 72mx195 occasionally does this when I turn it on, while connected to my TiVo S3 (which is always on). I believe that it's a loss of HDMI sync. For me, it's not just bad colors, but the picture is distorted and looks like the horizontal hold (remember that?) was set wrong.

The only solution I've found is to switch inputs and back again. I have heard that this is common, and why they tell you to turn things on in a particular order. Frankly, that sounds like bs to me. I can't believe that they screwed up the HDMI spec that badly.

I've thought about complaining to Toshiba about this, but I don't expect that they can do anything about it.

I'd love to hear from anyone that has solved this problem.
post #1045 of 1334
I have a 62MX195 with a cable card and Time Warner Cable. I recently purchased a Symbio hard drive recorder and am interested in recording hi-def channels. My problem is that the tv guide listing does not show any of my hi-def channels or premium channels. It displays all of the regular channels without any problem and I am able to record them.

Just wondered if anyone else has this same set-up and if you have made it work.
post #1046 of 1334
Quote:
Originally Posted by captain bentley View Post

I have a 62MX195 with a cable card and Time Warner Cable. I recently purchased a Symbio hard drive recorder and am interested in recording hi-def channels. My problem is that the tv guide listing does not show any of my hi-def channels or premium channels. It displays all of the regular channels without any problem and I am able to record them.

Just wondered if anyone else has this same set-up and if you have made it work.

If you're not seeing your HD channels in the TVGOS listings, the first thing to do is go into the TVGOS Setup/Change Channel Display menu and verify that the channels are there but may be turned OFF in the listing. If they are there, then change them to ON so they appear and you can record from the TVGOS listing. If they're not there, then for some reason your TW channel map is not up to date - maybe it's the zipcode you're using. If you try a more common zipcode in your area that may provide a more comprehensive channel list.

Also, you can set a recording manually from within TVGOS to bypass this issue all together. Check the manual under the TVGOS section for recording.
post #1047 of 1334
Quote:
Originally Posted by enmoco View Post

23311153


Thank you.
post #1048 of 1334
Wll after 11 months my 72mx195 has had it's first problem, and it's not with the orginal bulb! My TV will power on but wil not show a pic, just a dark screen, but if I bring up a menu the screen gets a little lighter. I know it sounds like the 11 month bulb, but it gets weird. If I unplug the tv for at least 3 hours and plug it back up, the tv will come on just fine, but If I turn it off and leave it off until the yellow quick restart led turns off, the tv will have the same problem again. A tech will be here tuesday but has anyone else heard about or experienced this problem?
post #1049 of 1334
I have a question that might be a little stupid. I see all these new HD-DVD players bragging about HDMI 1.3 support. Is this something that my 56HM195 will support?
post #1050 of 1334
I applied the Firmware upgrade to my 56HM195 VIA SD-Card... I was originally thinking that the Firmware was for all HM models... However, now that my TV won't leave the, "Now Booting," screen I think perhaps I could be mistaken...

The Firmware was taken from this thread half way down the page or so... http://www.avsforum.com/avs-vb/showt...9&page=3&pp=30

I followed the directions to a T as they are pretty simple... The Firmware installed and prompted me to remove the SD card and the TV rebooted a few times... Then I unplugged the TV and plugged it back in like I the directions state and now it's stuck at, "Now Booting."

Any suggestions?
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