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The OFFICIAL Toshiba 56MX195/62MX195/72MX195 OWNER'S THREAD - Page 43

post #1261 of 1334
Still waiting on parts, since the last time I posted on 4-26-09. The repair shop keeps telling us the part is in, but never calls us in the moring to set up a time. (miss cue between the call center and the tech?) We had to call Toshiba call center. They located the light engine part, had to call GE Service (the warrenty co) to ok the place to buy the part. Then had to call the repair people to make sure they knew they could get the part somewhere else. I called repair place the day the part should be in, had a bit of a run around, like the note about my calls were not on their system.
The part was to come in last friday. I'll call the repair place monday morning to see if it came in. (want to bet it did not????).

We've moved the 19" from the kitchen into the living room and hooked it up to the cable. Boy do I miss the 56" when watching racing, golf....

We will never buy another Toshiba.
post #1262 of 1334
Parts taking 5 weeks and more is completely unacceptable so never buying Toshiba again seems to be a popular stand. Th only thing is I thought my big screen purchase was not going to be repeated anytime soon...its like a sick joke!
post #1263 of 1334
Heard from Toshiba customer service today that there will be no light engine coming...also I was told that Toshiba is not making any DLP models currently only LCD. I wonder why...
post #1264 of 1334
Quote:
Originally Posted by Emphasize View Post

Heard from Toshiba customer service today that there will be no light engine coming...also I was told that Toshiba is not making any DLP models currently only LCD. I wonder why...

So they are not sending your part at all or they just didn't send it yet?

After reading this whole forum it seems that most of the bulbs made in 2008 have either worked or people have given up on the TV completely. I have had the original bulb in this TV since Nov, 2006 and it just went out tonight. I would say the TV has less then 1000 hours on it. I'm hoping I can get a new bulb and not have the issue again.

Has anyone whom replaced a bulb since 2008 had to replace it?
post #1265 of 1334
Update on repair. repair tech came 6-22 and TV worked that night till fri morning. No TV. just blinking lights. Tech came back the next monday 6-29 and took the light tunnel to be shipped to toshiba's clean room to be repaired. Should be 2 to 3 weeks. If the tv could hold out till Christmas, I'll ask Santa for a new one.

So it's back to the 19" hocked up to the cable in the LR.
post #1266 of 1334
Quote:
Originally Posted by bmwaaron View Post

After reading this whole forum it seems that most of the bulbs made in 2008 have either worked or people have given up on the TV completely. I have had the original bulb in this TV since Nov, 2006 and it just went out tonight. I would say the TV has less then 1000 hours on it. I'm hoping I can get a new bulb and not have the issue again.

Has anyone whom replaced a bulb since 2008 had to replace it?

I've had bulbs go out at roughly 2K hour increments. After a conversation with a friend of mine who has a projection system (that projects onto a screen), it sounds like Toshiba took a room projector and stuffed it into a rear-projection enclosure. This other fellow also has a rear-projection TV with 3 bulbs - not the single bulb that we have. I wonder whether the heat of the single bulb is the real problem.
post #1267 of 1334
Thank God I paid for a 5 year warranty...it has a 60 day repair time limit or exchange the unit. No parts are anywhere on the horizon and it's day 61...its disappointing to lose the 72" screen however getting the latest technology will be fun and 55" LED LCD isn't too shabby. I expect I will never buy Toshiba again perhaps Samsung this time...Good luck DLP owners and God forbid you need any parts...
post #1268 of 1334
Update on repair. got the part back from the clean room. The tech (different guy) installed and it would not work. He called his boss and they agreed to take it to the shop. That was a friday. Did not hear from them for a week. I had to call to see what was going on. I called and they said they got it to "act up", we'll call you and let you know. Just got it back yesterday moring. The TV does not like generic bulbs, it wants a factory bulb. Had the light engine/light tunnel fixed. (if it rolls and looks pink, it the light engine.)

Still looking for a new TV after Christmas. maybe an LED???

good luck all.
post #1269 of 1334
Hi all, this is my first post but I have been reading the AVS Forums for the last few years to get details about my Toshiba 72MX195 TV. All the posts have been very helpful and now I need some help of my own.

My TV has worked great I updated the firmware, I have had minor troubles/glitches with the Symbio HD DVR, and yes I have replaced a bulb (who hasn't?), but now I am experiencing an annoying problem.

I can turn the TV on and watch any input and everything appears fine; however, the TV randomly decides to go to a black screen, then the picture appears again and it works fine. The problem is this keeps happening while using the TV. When I turn the TV off the lights on the front of the TV that blink if there is a malfunction appear to work as normal like nothing is wrong with the TV. Does anyone know why my TV is randomly going dark and then the picture appears again?

I called Toshiba and the representative informed me that I needed to have a Licensed Toshiba Rep. come take a look, so any suggestions as to what my problem is would be greatly appreciated.

Thanks, Jason.
post #1270 of 1334
Just found this site. My 56mx195 is doing the same thing. When a real bright scene (sky, snow, etc. ) comes on the screen blacks out for 2 to 3 seconds then comes back on. Watching golf, when the camera follows the ball into the sky it blacks out. After it lands it comes back on in a second or two. It's very distracting. This started happening when I switched from Comcast Cable to ATT uverse. ATT doesn't have an explanation. I was wondering if anyone else does. Thanks
post #1271 of 1334
I guess I'll post my problem too to see if anyone has thoughts.

My history with the 62MX195 is like this:

1. Broke with "BUS line failure" the day after I got it (store swapped out for me)

2. Bulb failure (replaced by Toshiba)

3. Permanent vertical lines in picture (light engine replaced under warranty)

4. TV sounds like jet engine (light engine replaced under extended warranty)

5. Bulb failure (replaced by extended warranty)

6. Some other permanent picture anomaly [forget exactly what it was] (light engine replaced under extended warranty)

7. Bulb failure (replaced by me)

And now my current problem, and no warranties are left:

Turn on TV, blue light lights solid for 1 second ... there are no sounds from the TV at all (e.g. color wheel turning, etc.), and the TV immediately turns itself off. A second later it turns itself back on, blue light lit solid, yellow light blinking rapidly ... after a bit the yellow light switches to blinking slowly ... finally the TV turns itself off and stays off.

I have a friend with the same TV and an extra bulb, so for the heck of it I'm going to try one ... but I assume it's not going to help (since this behaviour is different from all my other bulb failures).

Anyone else seen this or have a suggestion? I don't think I'd put another $1 into this TV beyond a bulb at this point; so I'm afraid it is literally heading for the garbage. On the plus side, this could be my sign that its time to get the Samsung LCD LED

Thanks for any suggestions.
post #1272 of 1334
Replacement bulb didn't help -- same problem. Guess I'll turn my attention to the Samsung 8500 and say goodbye to Toshiba.
post #1273 of 1334
Well it's been about a month since my posting and I haven't heard what my problem might be...I guess I'll be calling a technician. I will follow up with the progress...
post #1274 of 1334
I'm having the same problem as jp5022 and groundhog49 and was hoping to see a useful reply. Alas, no. I am reasonably certain I have a light engine problem and am torn between trying to fix it myself for the approximately $500 it will cost for the light engine or throw in the towel on my unit and find approximately $1200-1500 for a new non-Toshiba TV. If I do this, any suggestions on what to to with my former baby? Do I leave it out front for the garbage men or donate it or possibly sell it on ebay? Any thoughts and/or suggestions are welcome. Especially if there is a reasonable way to keep it working cost-effectively. I just do not want to pour more money into a lost cause. P.S. - I am already on my second light engine (the first replacement was under warranty but only came with a 90 day new warranty) and my fifth light bulb (purchased set in June, 2006 - 56MX195). Thanks.
post #1275 of 1334
Quote:
Originally Posted by jonlack View Post

I'm having the same problem as jp5022 and groundhog49 and was hoping to see a useful reply. Alas, no. I am reasonably certain I have a light engine problem and am torn between trying to fix it myself for the approximately $500 it will cost for the light engine or throw in the towel on my unit and find approximately $1200-1500 for a new non-Toshiba TV. If I do this, any suggestions on what to to with my former baby? Do I leave it out front for the garbage men or donate it or possibly sell it on ebay? Any thoughts and/or suggestions are welcome. Especially if there is a reasonable way to keep it working cost-effectively. I just do not want to pour more money into a lost cause. P.S. - I am already on my second light engine (the first replacement was under warranty but only came with a 90 day new warranty) and my fifth light bulb (purchased set in June, 2006 - 56MX195). Thanks.

OUCH. 5 bulbs since June 2006, you must have had some serious hours on that TV. I guess I was pretty lucky in the time I had my 56HM195 I only replaced the Mainboard once (under warranty) and the Light Bulb twice. Sold it on C/List. Extremely happy with its replacement tho, check out the 55" Samungs, you wont be disappointed
post #1276 of 1334
You can read my history with the TV a few posts up. I ended up paying $50 to have someone come out and take a look ... they concluded I had a bad "ballast", and said that this particular Toshiba is the only one where you can't replace the ballast without replacing the whole light engine. Quote: $650. Cheapest I could find the light engine part online: $600.

I dragged the thing to the curb on bulk trash day. It didn't take long before some "trash pickers" loaded it onto their pick-up truck (boy will they be sorry! ). Very happy to be rid of that POS!

I picked up a 42" Vizio at Costco as a "stop-gap" TV for $750. It has a better picture than the Toshiba had and actually accepts a 1080P signal. Its actually a lot better than I thought and will fill-in nicely while I keep my eye on the Samsung 8500 and other new TV developments. Maybe I'll just wait for HDMI 1.4 and 3DTV at this point before buying another expensive set.

My recommendation to owners of this set is to ditch ASAP if anything other than a bulb issue comes up. Good luck!
post #1277 of 1334
damn wish i could have got your old one for parts. I have had very little problems with mine 56mx195 got it back in 06, ( one bulb 3 weeks in), as of lattly color wheel problems, took it apart( tv ) the color wheel / motor assembly in it's own case. found the manufacture of the motor and waitting for a reply on a replacement, in the mean time knowing this is a brushless motor i cleaned it a then lubed it ( it is a single bearing/ bushing motor spinning at 9000 rpm, get some gunk on the color wheel and it gets out of balance quickly) been running for 2 weeks now about 5 -7 hrs. per day with good results so far ( side note after cleaning and lube , it is the quietest this tv has ever been you don't even hear it run) so if any one is going to throw out their tv pull out light engine and bulb i'll buy them
gwpahrump at yahoo
post #1278 of 1334
I am still using my 56mx195, but primarily for 480p movies. I've moved the master cable box to another room. There are still color distortions, primarily blue although sometimes green mottling or lines, but it is not unwatchable, just unacceptable. Unfortunately, I cannot afford a suitable replacement at this time and don't want to pay the diagnosis fee (quoted at $70 in store or $95 on site) for what I reasonably expect to be the light engine.

Gwpahrump, could you provide detail for the "cleaning" you performed and if you think that might clear up my blue streaks? Otherwise, I may contact you later in connection with my salvageable parts. Thanks.
post #1279 of 1334
[quote=daidavel;17365654]You can read my history with the TV a few posts up. I ended up paying $50 to have someone come out and take a look ... they concluded I had a bad "ballast", and said that this particular Toshiba is the only one where you can't replace the ballast without replacing the whole light engine. Quote: $650. Cheapest I could find the light engine part online: $600.





You can buy the ballast. Part#D4456M-01 at DISCOUNT-MERCHANT
post #1280 of 1334
my 2005 mx195 original bulb went out in august. changed the bulb, yellow light would blink and tv would not start on the first try, sometimes 3 or 4. bought new ballast, same exact blinking/reboot issue. found post about Tri State Module rebuilding my light engine for 200 bucks. I sent it in last tueday, Oct 21st. they will have it 7-10 working days. I will post back with results. Prayin' this does the trick
post #1281 of 1334
It's nice to see I'm not the only one who was screwed by Toshiba. I bought my 62HMX195 in Nov of 2005. Only 1 bulb replaced and that was last year. In Aug I turned on my TV and exactly the right half of my screen was green, pink and blue. Checked all inputs, same issue. Did a factory reset, no change. Thank goodness I spent the money for the 5 year warranty through GE services.
Only have 2 Toshiba certified TV repair places near me, they are 2 hours away. It has been found to be the light engine. I always had to call them to get an update with no luck and no part. Yesterday they finally called me and said Toshiba is no longer manufacturing the light engine and they are unable to get the part.
I called GE services, and I must say they are outright the nicest Service company I have ever had to deal with. They will give me a decision on Monday or Tuesday with my options. They have to wait for the information to be processed from the TV repair people which she was making sure they were doing when I was on the phone with her. She said my options would be a buy out or a comparable model. I spent $3200 on the TV and another $400 on the matching stand. I hope I get a decent buy out.

Sorry for the long explanation, just thought that someone else that has GE services may want to know there is hope.
post #1282 of 1334
damn well the color wheel just broke found out the bad news from tri state moduel ( toshiba is not releasing ( selling ) the color wheel at all ,my motor after rebuild is good. looking for parts i will show you how to remove said parts. again if you are going to toss or get a replacement please drop me a message , as any one of knows when this tv works it is good . I don't have alot of money, but i can teach you how to work on these things (and pay for shipping of coarse and a little xtra. ) any help will great
post #1283 of 1334
unfortunly it will not your problem comes from the chip (tx instremints ???) dlp chip the cleaning i mension is the color wheel ( it dose not need to be in a dust free enviorment. sorry but your chip ( dlp chip (it's the mirros) the comersial ) as gone buy buy , funny how tex instraments never got caught up in this( humm makes one think)
post #1284 of 1334
update, got the light engine back from TSM. the tv fired up on the first try, but the picture was out of focus. I called TSM the next day and they told me how to adjust the lens, but it still wouldn't focus. they were kind enough to issuse a RMA, so I sent it back last wednesday. I think something got moved/shifted in shipping (me in So Cal, them in Indianna). Still staring at a big black box
post #1285 of 1334
Hey guys i snapped a couple of pics of my screen ive replaced the bulb 3 times since 2006 and now i dont know what its doing. The bulb does look a little burnt but its never done this just gone out and stopped working.
post #1286 of 1334
Quote:
Originally Posted by Thanatos75 View Post

It's nice to see I'm not the only one who was screwed by Toshiba. I bought my 62HMX195 in Nov of 2005. Only 1 bulb replaced and that was last year. In Aug I turned on my TV and exactly the right half of my screen was green, pink and blue. Checked all inputs, same issue. Did a factory reset, no change. Thank goodness I spent the money for the 5 year warranty through GE services.
Only have 2 Toshiba certified TV repair places near me, they are 2 hours away. It has been found to be the light engine. I always had to call them to get an update with no luck and no part. Yesterday they finally called me and said Toshiba is no longer manufacturing the light engine and they are unable to get the part.
I called GE services, and I must say they are outright the nicest Service company I have ever had to deal with. They will give me a decision on Monday or Tuesday with my options. They have to wait for the information to be processed from the TV repair people which she was making sure they were doing when I was on the phone with her. She said my options would be a buy out or a comparable model. I spent $3200 on the TV and another $400 on the matching stand. I hope I get a decent buy out.

Sorry for the long explanation, just thought that someone else that has GE services may want to know there is hope.


Update, still haven't received a decision from GE warranty. I now have to call on next wednsday to see what they decided. I'm starting to get pissed off. My TV has been down since August. I do have other tv's, but this one is in my man cave. I'm a gamer and itching to have my cave back to play games in.
post #1287 of 1334
I need help with the diagnosis of yet another problem with my 62 HM195.
A few months ago the repair shop took the TV away for over 8 weeks and ultimately instead of waiting for Toshiba to provide a rebuilt light engine they rebuilt the light engine from my unit. ( I was informed a rebuilt light engine was my only option).

Well the TV came back with the same beautiful picture again, but now its been making a humming noise which sounds like its coming from the back of the Toshiba. The noise comes and goes and its really annoying. From my search on this site as to what the problem is, I still don't know whether its the lamp, the fan, the color wheel or maybe even the light engine. Any input would be greatly appreciated. Thanks.
post #1288 of 1334
Quote:
Originally Posted by Thanatos75 View Post

Update, still haven't received a decision from GE warranty. I now have to call on next wednsday to see what they decided. I'm starting to get pissed off. My TV has been down since August. I do have other tv's, but this one is in my man cave. I'm a gamer and itching to have my cave back to play games in.

GE finally gave me an option, Take a refurbished 65" Mitsubishi DLP or a buyout of $1200. I took the buyout, I dont want another DLP TV. I purchased a Philips 47PFL5704D and I like it alot.
post #1289 of 1334
Quote:
Originally Posted by RappWizard View Post

I need help with the diagnosis of yet another problem with my 62 HM195.
A few months ago the repair shop took the TV away for over 8 weeks and ultimately instead of waiting for Toshiba to provide a rebuilt light engine they rebuilt the light engine from my unit. ( I was informed a rebuilt light engine was my only option).

Well the TV came back with the same beautiful picture again, but now its been making a humming noise which sounds like its coming from the back of the Toshiba. The noise comes and goes and its really annoying. From my search on this site as to what the problem is, I still don't know whether its the lamp, the fan, the color wheel or maybe even the light engine. Any input would be greatly appreciated. Thanks.

Mine would hum as well, and it was intermittant. I think I also have seen other people on this thread say the same thing. If its extremely loud I would call the people who repaired your tv. Im sure they cleaned it as well, so maybe your fan is working better now.
post #1290 of 1334
Horizontal green line?

I have a straight thin green horizontal line going through the upper half of my 56MX196. THe line is straight but broken in the middle for a few inches and it does not extend to the edges of the screen but close.

Any ideas of what this is?

Its on all of my outputs and it's not a burn-in.

Thanks for any help. I have no idea of what this could be.
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