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Official Comcast 3412 & 3416 STB Discussion - Page 101

post #3001 of 6230
1/31/07 at 10:05pm
Quote:
Originally Posted by Jerry Gardner View Post

The 6416 is identical to the 6412 except for the size of the drive. The 6416 has a 160 GB drive and the 6412 has a 120 GB drive.

The 341x boxes are the same as the 641x phase III boxes except that they don't have analog tuners. To use them, your cable system needs to support ADS (analog-digital simulcasting).

Jerry,

Are you sure the 6416 has an analog turner? I have read some reviews that only refer to digital and hd channels.

The QIP6416 has no analog tuner, but includes an IP tuner that uses frequencies from 1.125GHz to 1.425GHz.-- This is from the wiki link.

Thanks
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post #3002 of 6230
1/31/07 at 10:21pm
Yes, I'm sure the DCT6416 has analog tuners. The QIC6416 doesn't, but that's an entirely different animal and is used for Verizon FiOS service.
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post #3003 of 6230
1/31/07 at 10:36pm
Okay, Thanks. I probably was reading reviews of that unit for the Verizon service.

I think I will go with the DCT6416. Hopefully my Comcast office in South Jersey has this model.

Thanks again!
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post #3004 of 6230
2/1/07 at 5:34am
Guys,
Hopefully someone can help me here. I've got a DCT 3412 and I'd like to record some of my programs off the DVR. I've installed the latest firestb drivers, and then I connect the firewire cable. It automatically detects everything, but when it goes to install the panel driver, I get an error "This device cannot start (Code 10)" The tuner driver installs fine, but because of the panel driver, capdvhs won't work.

I've tried uninstalling and reinstalling a few times to no avail.

(Using WinXP, and used the installation instructions from page 1 of the firewire recording thread.)

Am I doing something wrong or missing a step? Anybody have any suggestions?
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post #3005 of 6230
2/1/07 at 7:54am
Quote:
Originally Posted by LonghornXP View Post

Yes the Tivo software will be running on both the 64xx and 34xx series Moto boxes. The new Panasonic box is now believed to only contain "two" live TV tuners instead of three tuners sadly to say. Also this Panasonic box will get Tivo software but it will happen "after" the Moto boxes get it. Latest timeframe for the Panny boxes to get Tivo software is around late 2007 to early 2008 (about the sametime that Scientific Atlanta boxes get the Tivo software) so it will be a wait. But these Panasonic boxes will have the latest and I mean the latest version of iGuide which is dubbed the Java iGuide and I'm hearing this guide will be light years better than the latest version of iGuide available today.


Are Panasonic boxes going to be available w/o the Tivo software as well?
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post #3006 of 6230
2/1/07 at 9:52am
Quote:
Originally Posted by bogie3 View Post

Mine works like a champ. Maybe you need some help hooking it up.

You're saying there's no lag time from the remote?
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post #3007 of 6230
2/1/07 at 9:53am
Quote:
Originally Posted by snatta View Post

So I guess from what I read I should want the 6412 phase III box for now. This way I can still receive analog channels via the HDMI connection. The 6416 has a bigger hard drive but I wouldn't get any analog channels. ??

Doubt you'll have much choice...
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post #3008 of 6230
2/1/07 at 9:55am
Quote:
Originally Posted by Jerry Gardner View Post

Nope. It's hooked up just fine. Digital output on SD channels is horrible--even worse than the 6412 I used to have. And I still have the remote response issue where the box won't process any inputs from the remote for 20-30 seconds.

That's the single worst problem with these DVRs. Is the Tivo software likely to have any effect on this?
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post #3009 of 6230
2/1/07 at 10:13am
Quote:
Originally Posted by opus312 View Post

That's the single worst problem with these DVRs. Is the Tivo software likely to have any effect on this?

That remains to be seen. These boxes have two sets of code: firmware, which handles the low-level functions of the box, and software, which implements things such as the user interface and program guide. I believe the Tivo code only replaces the box's software, so if the problem lies in the firmware, or is a hardware limitation, then the Tivo code won't fix the remote lag issue.
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post #3010 of 6230
2/1/07 at 10:19am
Quote:
Originally Posted by Jerry Gardner View Post

That remains to be seen. These boxes have two sets of code: firmware, which handles the low-level functions of the box, and software, which implements things such as the user interface and program guide. I believe the Tivo code only replaces the box's software, so if the problem lies in the firmware, or is a hardware limitation, then the Tivo code won't fix the remote lag issue.

I'm pretty sure it's a firmware problem, since we have the same problem here in Washington State with the Microsoft guide software. Also, it's reasonable to think that this would be something the firmware would handle.
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post #3011 of 6230
2/1/07 at 10:20am
I'm hoping this question has been addressed but have been unable to locate any answers. Since Comcast completed an upgrade in my area some months ago, I have been unable to receive any picture using an HDMI connection on my plasmas unless I turn on my TV 1st wait a few seconds and then turn on my 3412 or 3416 cable box. Iget a green screen if the box is turned on 1st or left on and then attempt to turn on the TV. Any information on a quick fix would be greatly appreciated. BigV
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post #3012 of 6230
2/1/07 at 10:25am
Quote:
Originally Posted by bigv View Post

I'm hoping this question has been addressed but have been unable to locate any answers. Since Comcast completed an upgrade in my area some months ago, I have been unable to receive any picture using an HDMI connection on my plasmas unless I turn on my TV 1st wait a few seconds and then turn on my 3412 or 3416 cable box. Iget a green screen if the box is turned on 1st or left on and then attempt to turn on the TV. Any information on a quick fix would be greatly appreciated. BigV

This is a well-known and documented issue. It needs to be addressed in a Comcast firmware update. There is no quick fix other than turning on your TV first, or unplugging the HDMI cable and plugging it back in.
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post #3013 of 6230
2/1/07 at 11:57am
Quote:
Originally Posted by Jerry Gardner View Post

This is a well-known and documented issue. It needs to be addressed in a Comcast firmware update. There is no quick fix other than turning on your TV first, or unplugging the HDMI cable and plugging it back in.

Can someone point me to some of the other posts or threads regarding this issue?
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post #3014 of 6230
2/1/07 at 12:22pm
Anyone know if its possible to have 2 different TV's hooked up at the same time on a 3412?
I want to use my existing HDMI hookup to my DLP, and the Component output to a Projector i have coming. Both will be able to receive the 1080i signal from the 3412.
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post #3015 of 6230
2/1/07 at 12:28pm
Quote:
Originally Posted by bigv View Post

Can someone point me to some of the other posts or threads regarding this issue?

You obviously don't trust Jerry's advice. Do a search in this thread to find the same answers several times. Someone else would have to do the same search to point you other posts and threads. You'll also find in the 6412 thread.
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post #3016 of 6230
2/1/07 at 2:30pm
Quote:
Originally Posted by LOTL View Post

Anyone know if its possible to have 2 different TV's hooked up at the same time on a 3412?
I want to use my existing HDMI hookup to my DLP, and the Component output to a Projector i have coming. Both will be able to receive the 1080i signal from the 3412.

All outputs are active simultaneously.
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post #3017 of 6230
2/1/07 at 2:31pm
Quote:
Originally Posted by LOTL View Post

Anyone know if its possible to have 2 different TV's hooked up at the same time on a 3412?
I want to use my existing HDMI hookup to my DLP, and the Component output to a Projector i have coming. Both will be able to receive the 1080i signal from the 3412.

It should generally work fine. All outputs are always active. The component will match the HDMI/DVI resolution. The S-Video/composite/RF will be downconverted to 480i.
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post #3018 of 6230
2/1/07 at 5:17pm
Can all shows from a 3412 or 3416 be recorded to an external PC tuner capture card via the S-Video connector? Or are some shows flagged to prevent copying to an external device? Thanks!
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post #3019 of 6230
2/2/07 at 2:27am
I have not had any problems recording shows from my 3416 to my OnAir -GT via the S-Video connector.
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post #3020 of 6230
2/2/07 at 4:22am
Quote:
Originally Posted by bigv View Post

Can someone point me to some of the other posts or threads regarding this issue?

Is this the same as the problem with a screen full of snow?
I just started using HDMI on my Samsung DLP, and at times when I turn on the TV, all I get is snow.
What's the best way to deal with this?
Thanks.
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post #3021 of 6230
2/2/07 at 8:54am
i have the 3412 hooked up to my onkyo a/v reciever via an optial cable, however sound is pretty low. is there a digital audio ouput option on this box that i can set to improve sound to my a/v reciever? or is there a better audio settings that i can set to on the box? thanks
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post #3022 of 6230
2/2/07 at 9:56am
Quote:
Originally Posted by smokarz View Post

i have the 3412 hooked up to my onkyo a/v reciever via an optial cable, however sound is pretty low. is there a digital audio ouput option on this box that i can set to improve sound to my a/v reciever? or is there a better audio settings that i can set to on the box? thanks

Isn't the whole point of using the digital output so that you can control the audio with your receiver?
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post #3023 of 6230
2/2/07 at 11:19am
Quote:
Originally Posted by hdtvbostonma View Post

Is this the same as the problem with a screen full of snow?
I just started using HDMI on my Samsung DLP, and at times when I turn on the TV, all I get is snow.
What's the best way to deal with this?
Thanks.

Yes, it's the same issue.

There are only two ways to deal with it:
  1. Turn the TV on before you turn on the cable box.
  2. Unplug and replug the HDMI cable.

This will hopefully be fixed by Comcast in a firmware update.
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post #3024 of 6230
2/2/07 at 11:27am
With my DLP, all I needed was to re-select HDMI input #1 and it worked fine.
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post #3025 of 6230
2/2/07 at 11:32am
Quote:
Originally Posted by Jerry Gardner View Post

Yes, it's the same issue.

There are only two ways to deal with it:
  1. Turn the TV on before you turn on the cable box.
  2. Unplug and replug the HDMI cable.

This will hopefully be fixed by Comcast in a firmware update.


you forgot a 3rd one don't turn off the the cablebox.

ajwees41
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post #3026 of 6230
2/2/07 at 11:34am
i use a dvi-hdmi cable with my 3416 and I have to unplug the hdmi from the box every few days to get rid of the stuttery-playback that seems to start every 48-72 hours. is this related to the above problem?
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post #3027 of 6230
2/2/07 at 12:06pm
Quote:
Originally Posted by Jerry Gardner View Post

Yes, it's the same issue.

There are only two ways to deal with it:
  1. Turn the TV on before you turn on the cable box.
  2. Unplug and replug the HDMI cable.

This will hopefully be fixed by Comcast in a firmware update.

Don't hold your breath. I contacted Comcast about the problem, and was told that they do not support HDMI connections -- only component video.
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post #3028 of 6230
2/2/07 at 12:21pm
Quote:
Originally Posted by Jerry Gardner View Post

Yes, it's the same issue.

There are only two ways to deal with it:
  1. Turn the TV on before you turn on the cable box.
  2. Unplug and replug the HDMI cable.

This will hopefully be fixed by Comcast in a firmware update.

If you run your DVR through a audio/video receiver, just change imputs for a second.
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post #3029 of 6230
2/2/07 at 12:52pm
Forgive me if this is a question that is asked way too often, but it's kind of difficult to find good keywords to search for. Does anyone have opinions about the Pros and Cons of leaving a 3416 box on continuously? I am (fortunately) not having any HDMI issues, but this often comes up as a solution to the problem of what to do when programming activities on Logitech Harmony remotes (e.g. the box needing to be ON to record, etc.). I recently swapped a 6412 II for the 3416, but I found that the 6412 used to get pretty hot, so I thought shutting it down was probably a good thing. Has anyone encountered problems they think might be related to leaving the box on?

TIA,
JJ
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post #3030 of 6230
2/2/07 at 12:55pm
Quote:
Originally Posted by Shootah View Post

Don't hold your breath. I contacted Comcast about the problem, and was told that they do not support HDMI connections -- only component video.

They probably don't "support" HDMI due to all of the tech support calls they'd have to handle related to this problem. It's easier to just tell the customer they don't support something than to tell them how to work around a problem.

I suspect Comcast will "support" HDMI again when they fix this issue, but you're right, I'm not holding my breath.
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