So, turns out my original installer WAS ironwood.
If you remember, they screwed about 30 holes in the side of my house trying to find a position that got acceptable signal strength. Gave up and settled with 60s on the transponders blaming it on the gutter and drain pipe which are basically to the side if not behind the dish. And as the installer was leaving he said "Oh, I should have just put it on the chimney, I dont have time now, bye."
Within the next 2 weeks, signal strength dropped out completely and they were scheduled to come out and fix it (took about 10 days from the call that we had to live without half of our channels).
They cancelled our appointment for yesterday after nobody showed up during the install time and eventually came today. We were told that the dish could be installed in the chimney (which is brick) by the supervisor, however, the tech refused to do it when he arrived. He was able to somewhat fix the signal strength because water had gotten into the connections at the dish. We have transponder strengths of 100, 86, 74 and the rest are below 70.Question
: He said that these numbers are OK because on the H20 box the signal strengths appear to be lower than when checked through the older SD boxes. Is this true? I called DTV and they said thats not true. I did
notice a difference between the boxes, however I thought above 70 was required on all transponders to receive even an acceptable PQ.Are there any other companies in the bay that we can request for installation?
I am beginning to see a trend here with ironwood.
Additionally, do not expect the installer to clean up after themselves. You will need to go out and pick up all cut cable (from disconnecting the existing 3LNB dish) and any other miscellaneous items.
Happened to me too. Cardboard box and everything from the new dish, all the old dish components, random screws and mounting stuff under the install location. Nothing picked up. The box was sitting sprawled over my front lawn... he had to walk by it to leave....??????