I'm hoping someone can help me with a few things. I've sent 4 emails to Logitech customer support, but so far nothing has worked.
I have the Harmony 360 and it struggles to control my Joytech AV Control Center 240C.
It is pretty much the backbone of my entire setup as all devices plug into it.
None of the activities change the input on the device. The Help feature does not fix the problem.
I have tried adjusting delays. no luck
I have tried relearning infa red commands. no luck.
the strange thing is that i can program the Y,A,X and B buttons to specific inputs and it works. Also, from the "devices" menu if i select the AV Switch Box option, i can select Input1, input2 etc.
It just refuses to work from any activities.
Also, after one of the logitech updates, the response from my dvd player is extremely slow (even though inter key delay is set to 200ms) and any time i use the directional buttons, it seems to send the signal to both the dvd and the HS60.
It is starting to get very frustrating as i would love to have it working to control everything.
I'd love to even be able to reset to factory settings, but i can't even seem to do that. Using the software that came with the remote literally just does nothing at all.. the screen just stays blank, and using the website, the download never begins to start the update.
Any help would be appreciated.