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Integra NAS-2.3 Music Server - Problems

post #1 of 10
1/5/06 at 11:17am
Thread Starter 
Hello everybody,

I bought an Integra NAS-2.3 music server (which is the same as Elan VIAdj and others technically) and ran into some serious problems. Any help would be very much appreciated. My questions are:

1. My unit is built Nov. 2002 and uses a 160GB hard disk. Does anyone know how an upgrade to a 400GB hard disk would work? Do I just have to backup my data with the XIVA utilities to the PC, take out the hard disk, copy the hard disk contents to a 400GB disk and that's it? Or does it need other steps?

2. My unit seems to have problems to use the 3 existing zone output connectors. I have not figured out how to switch the on-screen menu to zone 2 or 3. Who knows how that works?

3. Within the ethernet network settings I switched to manual and entered 192.168.0.199 and as the Internet gateway my modem address 192.168.0.1. But I cannot see the unit in my network neighbourhood (probably because I cannot set the workgroup name anywhere in the system setup). Does anyone know what Integra uses to properly connect to the unit from a Windows XP PC? Do I have to set something special on my PC?

4. I have installed XIVA Producer on my PC. I can properly edit my artists names, albums etc. But I cannot access and load MP3s on my PC to the music server. How should I do that?

5. Everything else in my house music system is ELAN. I also installed 3 touchpanels to control the music system from different locations. My problem is now to access the Integra music server. How can I do that properly with my touchpanels?

Any help or advice is very much appreciated! I spent tons of hours figuring out different solutions, but none worked so far. It is a bit frustrating.

Thanks and happy new year
Martin
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post #2 of 10
1/5/06 at 1:53pm
Thread Starter 
I managed to connect to the Integra NAS-2.3 music server over the Ethernet network connection, but as soon as I want to send an album after 1 minute or so it shows an error message and only has recorded the album name, the artist and probably the name of the first track. No music has been recorded. No error details will be given.
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post #3 of 10
1/11/06 at 11:58am
Thread Starter 
number 1, 3 and 5 are solved...

number 2 stays open: I just cannot understand why Integra produces a unit with 3(4) output connectors, but only 1 is usable... VERY INTELLIGENT design!

number 4 stays open: I try to connect the music server directly via cross-wired patch cable, probably then it will work, I post my results here too

not many people seem to be interested in this, but I'll post it anyway
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post #4 of 10
1/20/06 at 1:04pm
Thread Starter 
UPDATE

1. The Imerge / Integra etc. music server is a real masterpiece! It changes the sampling rate (which I've set to 192K) even WITHIN the same CD album at recording time - sometimes to 128K, sometimes to 320K - without doing anything --- VERY CONVENIENT

2. The backup function of the so-called XIVAtools encrypt the MP3 after transporting it to the PC... therefore it is stored on the hard disk un-encrypted... good to know because the next step for me will be to open that black box and take out the hard disk to mount it onto a Linux computer... I keep you updated (there must be tons of people out there who own such a piece of.... hardware (not to say another nice word)... and are just frustrated)

3. Integra / Imerge etc promise an updated software version so that the three output connectors can be used... in black and white to read in the manual which comes with the unit... nice marketing lie... because they never thought on bringing an updated software version... usual tricks nowadays... first selling, then service zero...

More to read about that nice piece here soon... watch out!
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post #5 of 10
11/5/06 at 2:17pm
Quote:
Originally Posted by globetrotters1 View Post

number 1, 3 and 5 are solved...

Could you tell us how you upgraded the disk if you managed to? I think the disk marries itself to the seriel number of the mainboard and needs a service engineer to connect via modem to 'pair up' a new disk to get it to work. I'm having trouble - my new disk sticks on this screen :-(

Thanks.
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post #6 of 10
11/6/06 at 12:45am
Quote:
Originally Posted by fluffcat1 View Post

Could you tell us how you upgraded the disk if you managed to? I think the disk marries itself to the seriel number of the mainboard and needs a service engineer to connect via modem to 'pair up' a new disk to get it to work. I'm having trouble - my new disk sticks on this screen :-(

Thanks.

I can't speak for globetrotter, but I added a second disk and changed the mount points. Yes, there is some sort of protection on the software that prevents you from copying it to another drive. I didn't spend the time to figure it out since adding a second hard drive worked fine.
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post #7 of 10
11/6/06 at 10:46am
Quote:
Originally Posted by misko View Post

I can't speak for globetrotter, but I added a second disk and changed the mount points. Yes, there is some sort of protection on the software that prevents you from copying it to another drive. I didn't spend the time to figure it out since adding a second hard drive worked fine.

Thanks for the info. As background, it's a Marantz DH9300 and it froze during playback and would not restart - the very same day I'd spoken to Imerge regarding the cost of upgrading the firmware to use the audio inputs and increasing the HDD size. It must have been listening huh?....

Taking the 80gb Seagate out and running various recovery tools got one of the boot partitions workable enough to boot after repairing the disk overnight. As this disk has obviously got major issues I wasn't happy just throwing it back in, and so a hardware clone( i.e not Norton/Powerquest et al) got a fresh seagate 80gb disk to the stage where it asked for the service engineer to press 'y' to continue.

'Dark forces' with greater minds than mine are now working on getting the new disk running in the marantz. Current status is a Dell GX1 now boots with a marantz logo and organises CD's very well but that disk is now tied to the Dell's processor but with more work a new larger disk should be in the machine running on it's own anytime soon after which I'll type up a method including how to customise the startup logos for the video output and front panel

Any ceiling for the maximum storage size? Imerge mentioned 160Gb @ £300 ish for software 2.2!
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post #8 of 10
1/11/07 at 7:12pm
So you have space of 1HDD and 2HDD to store the music?
How did you do?

Did you try telnet or FTP to the imerge/NAS2.3 server.
What is the default root password??
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post #9 of 10
12/5/07 at 8:18am
Since my last point I am doing lot of research in cloning the hard disk. I have used disk utilities to copy the original disk. I successfully copied but booting with cloned disk was not successful and stops after initial screen. I then connected this disk as slave to my ubuntu linux machine and found some interesting things. Imerge has implemented FLEXLM node licensing they are "authenticating" with two FEATURES.
xiva_harddrive xiva 1.0 permanent 160 (Here permanent license for 160GB)
xiva-playout-zone xiva 1.0 permanent 2 (2 means no of zones)
This is part of flexlm.lic file. changing the parameters is not giving the success as it is using two alphanumeric strings in each feature line may be Hard disk seria number or mac id in the zone. I am not thinking this is using motherboard serial number. These alpha numeric numbers are might converted from string to decimal may be using lminstall utility. Please check flexlm_licensing_end_user_guide.pdf for more details. I have to play little bit more with this. If anybody has done or played with flexlm license things before, let me know we can nail this down easily.
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post #10 of 10
3/5/11 at 7:41am
Recently I have read your post regarding your research on FLEXLM and Imerge. I am currently having problems with Imerge M2000 16 zones. The hard drive became faulty and it became inoperable. I managed to clone it before but the cloned disk only tells me to contact technical support. I plugged it in Ubuntu same as what you did and found the file "license.dat" with the same parameters as what you mentioned. I am wondering if you have found the solution to this problem and how to generate the 12 digit number for the new hard disk. Any help will be very much appreciated.
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