Originally Posted by Joe Linn
It is unfortunate. Joe was the only HD81 owner I saw posting here who wasn't having shutdown or blue screen problems. Now, sadly, he is having trouble also. That is why I am interested to hear if there is anyone who ISN'T having trouble.
This may surprise you, but I have only had the blue screen appear twice in a year of ownership - and i haven't seen a blue screen in over nine months. The first was after 4.5 hours of the projector being constantly on. The second was due to a serial interface problem which was solved with a restart.
Yet I'm one of the most anti-Optoma posters here. Why? Because the problems with their service have me scared out of my mind. I won't even think about sending it in for a firmware update - even though I'm DYING to see how my LGBH100 looks sending it a 1080/24P signal. I'm worried if I get C08 it will begin experiencing the same issues as so many other people here.
I'm also furious that I even have to take the thing of its mount - after we were promised by an Optoma employee that we could download the firmware from the net and update it ourselves.
I didn't spend nearly $6k on this projector so I could be without it for three weeks or more. You can buy an HD-DVD player for $99 that is upgradeable via the Internet without sending it in to Toshiba, but a projector that nearly costs as much as a small car can't deliver on its promise? In all honesty I never would have bought this projector is it didn't promise this one feature.
I also cross my fingers every time I turn it on that it doesn't break. Optoma's quality control is so bad that I can't really enjoy my projector because I'm constantly nervous it will break down.
My choices are simple a) send it in for 1080/24P and risk my unit comes back as a lemon, or b) keep it right where it is.
I'm keeping it where it is and NEVER buying another projector from Optoma for as long as I live.