Any news on getting into the Service mode for this thing? My unit is slightly overstretched vertically, so things appear taller/skinnier than they should. Other than that, it's a perfectly beautiful set - no dead pixels, no fan noise, F50 build... everything would be great if I could only fix the overstretch.
I emailed Vinc tech support and explained the problem and (since I knew they were going to tell me to switch to "WIDE"), explained that the aspect ratio is already set to WIDE, and that the overstretch happens in WIDE mode on 16:9 material and it also happens in NORMAL mode on 4:3 material.
Their response? "try using the ZOOM +/- buttons on the remote"... complete with a nice picture of the remote highlighting where the zoom buttons are...
I'd hate to return this set to C* over this overstretch, given that there are no dead pixels/noise/etc... Can anyone help???