If you have run into issues with asking for a sample, that is unfortunate. And it might be something has be looked at from a corporate perspective as needing change. Though, I can safely tell you I have seen these screens and the after sale support; I am very pleased with those results.
To Zuluwalker, and the rest of our customers (and potential customers), I will address his allegations one last time. First, I would ask everyone to, in summary, ignore him, and not reply to what amounts to nothing more but his thread-crapping. Why I ask this is the following:
1. Searching through his history of posts on this site, it's easy to see that mandarax is not a potential customer, he is a direct competitor
. He sells Da-Lite screens and projectors, calibrates projectors, and makes money, directly competing against Eastporters/EluneVision. The more we sell, the less potential customers he has. He is trying to make EluneVision and Eastporters look bad.
I am a dealer in ontario ontario.
Post #3688 clearly shows he is a Da-Lite dealer. Da-Lite is a direct competitor of EluneVision. Da-Lite and Stewart are the two companies we compete most with, giving users very close performance for a much lower price. Clearly, a Da-Lite dealer would have a problem with a lower-cost, high-performance alternative.http://www.avsforum.com/avs-vb/showt...6#post21731556
the last time I calibrated a Runco TV I peeled the Runco sticker off the set and showed my customer what it really was
Post #89 clearly shows he is paid to calibrate people's projectors, and by extension, an installer/dealerhttp://www.avsforum.com/avs-vb/showt...2#post21778472
There are dozens more examples showing he is a direct competitor, and he would greatly benefit from Eastporters/EluneVision not existing. I would submit that he has a problem with said two companies because they provide better projector prices than his products can compete with.
He wouldn't buy from us? He's worried about something? I mean, let's all be serious, Dave and I have known for a long time that he has been thread-crapping and that he is a direct competitor to us, but we were trying to take the high-road in the hopes that he will grow up and compete, instead he just keeps reappearing, pretending that he is a potential customer.
He is nothing more than a "troll" on this thread. This thread is for customers/potential customers to discuss/ask questions about EluneVision screens, not competing companies/dealers who want to stir things up. It's unfortunate that he decided to do this. We will certainly not stoop down to his level. If anything, him being here is a testiment to the excellent value EluneVision brings to customers, if Da-Lite dealers are taking note and trying to discredit us. Fortunately, I think people are too smart to fall for one direct competitor bad-mouthing us, whereas there are hundreds of satisfied customers talking praises.
2. "Eastporters isnt that the place I read all the warnings from manufacturers about??"
On a personal note, I like how he asks this question as if he is some naive new customer trying to figure out where to purchase equipment - when it's clear from the body of evidence he's a dealer and a direct competitor who would have no desire to buy equipment from us at all.
Onwards...yes, Eastporters is not an authorized dealer of Epson products, and this is not something we have ever hidden. In fact, I wrote in depth as to why back in 2011 on this very thread (you can read it on page 23, post #678), but to summarize, it is because we want to have the freedom to sell you Epson products for a reasonable price:
-Eastporters will not become an authorized dealer for companies that require us to have a minimum price, or place obstacles as far as to which customers we can sell to (this is essentially thinly veiled price-fixing, is illegal, and is a large part of why electronics in the United States cost much less than in Canada. Don't let manufacturers convince you it simply costs more to do business in Canada than in the U.S., the fact that Eastporters sells projectors for less than others in Canada do should be sufficient proof that this is not true.
-Eastporters will instead be non-authorized dealers for these products, and will cover all of the warranty work, just like the manufacturer does, in order to give you, the customer, the best price possible. This is all very legal. The only thing we were asked by one manufacturer was to not use their copyrighted photos, because that would have been infringement. We complied with this request.
-Eastporters will continue to beat out authorized dealers, who all willingly agree to keep the prices arbitrarily high, and in many cases, not post what they sell it for on their websites. This makes them more money, and makes the manufacturer more money. Eastporters feels ok making less money per unit than these dealers do, and will continue to provide the customer with the best prices.-Eastporters matches the warranty that the manufacturer would otherwise give. Broken 3010s, 8350s, 8700UBs, AE4000s, etc have happened, and each time, Eastporters has fixed the projector for the customer with no issues. Our high ratings on this thread, and various other sites, are a testament of our service. He can state his opinions, but he is one extremely biased voice amongst hundreds of satisfied customers who have paid for our products and been extremely happy
In closing, we understand that our business model clearly causes a stir with competitors, and obviously some people that compete with us don't have love for us. EluneVision's factory-direct, in-house screen design offers quality screens at amazing prices to the CUSTOMER. In the end, it's the customer that benefits, and unless the customers didn't love our products, we would not be growing as fast as we do.
We expanded our line further with the AudioWeave screen earlier this year, and as with all our screens, we know we have a price/performance ratio nobody can touch. We will be coming out with some more wonderful products for which customers tell us they do not want to spend $2500+ on, as they would if they bought now from the big-name screen companies.
Just like with our other products, we are going to match the performance of these competing products, but they will not be coming close to matching our prices. Our competitors are not happy, and will continue not to be happy, that I can guarantee you. We don't care about our competitors - they are not our customers. We only care about our customers, and if you are our customers, I assure you, you will be very happy with your purchase. Let this thread, all our overwhelmingly positive customer feed back and, yes, the trolling of our direct competitor on this thread, be a testament to this fact.
Lastly, I will not be addressing mandarax's comments again, as he is very clearly a troll and a direct-competitor, as proven by his other posts on this forum. He would stand to benefit greatly from EluneVision not existing, but I can assure him that with month after month of growth, our continued iron-clad customer service and our low prices, that is wishful thinking.
I anticipate he is going to continue to troll, try to brush the evidence off, or try to probably explain things away, try to maybe claim he is in fact an interested customer and not a dealer. But from his dozens of posts on other forums, two very clear ones as an example, it's clear he has no intention of buying an EluneVision screen, just simply talking negatively about it, most likely because he cannot compete. Now that everyone knows he is a competitor, I think it says just about all it should about his 'opinions', and explains why he seems to pop up every once in a while with seemingly random and always negative things to say, while actual customers overwhelmingly say amazing things about us.