Originally Posted by skyeflye
I'm having the same problem as everyone else here with my "DCT6412 III" trying to run it through a Pioneer 74TXVi receiver. ...
... So I guess until there is a fix for the "DCT6412 III" box, or I can get my mitts on one of those alleged newer boxes, ....
As discussed above "alleged" is the operative word. There really is no newer box
The dct700 mentioned by the Comcast rep is not even close to the 6412 III in terms of functionality -- even if it did fix the HDMI/HDCP problem -- which it can't since it doesn't even have HDMI output. (see below). So the dct700 is not the answer -- don't hold your breath waiting for one.
Originally Posted by skyeflye
P.S. I just asked Motorola about this issue via the contact form on their website. If I learn any additional info that's not already above, I'll paste it in.
That's great. Please let us know what you find out.
I'm also continuing to probe for answers from Comcast/Motorola. Fortunately, my back channel source at Comcast has started to reply to my e-mails (and has even escalated them to the Chief Engineer in my region) -- so maybe I'll have some answers soon. Here are some quotes from e-mails I received re: the specific issue of the dct700 ....
I am unable to verify that the DCT700 would fix any problem with the HDMI/HDCP issue. Although, the DCT700 only has either an RF/Coax or Composite/Baseband output - it does not have an HDMI output.
The DCT700 is an all digital cable box (it does not have an analog tuner; this is why it is so small), and you are correct that it would not replace a 6412. The 6412 is the DVR box.
Looking at the Motorola website, it looks like they have an all digital HD / DVR (QIP6416) - that does have an HDMI output.
I apologize that I am unable to provide any additional information at this time."
BTW -- I don't think the 6416 does anything different than the 6412 regarding HDMI/HDCP -- it's primary benefit is a 160GB hard drive (vs. 120) -- and Comcast has told me that they will not be using it (in my region at least).
And then there was a follow up e-mail .....
Please see below, this is from our Director of Engineering (in Utah).
Subject: RE: DCT6412 HDMI/HDCP repreater problems -- one last cry for help
I believe they were referring to the DCT 3412, the ADS DVR it does have the advanced interfaces. The issue is more one of industry standards implementation between consumer devises, I doubt the firmware for the 3412 is very different than the existing DCTs from a 5c flag point of view."
Since it seems pretty clear at this point that there is no technological fix, my next step will be to get answers to the following ---
1. Verify with Motorola that they are aware of the problem.
2. Verify with Motorola that they are working on a solution.
3. Determine an ETA as to when the solution will be available.
4. Establish the means by which the solution would be implemented
(e.g., will a firmware upgrade just be downloaded to existing STB's, OR - would the entire STB need to be exchanged - OR ?)
I'll continue posting to this thread anything I find out.
I ask the same of all other interested parties. Let's use this as the common meeting place to address this issue and get some answers from Comcast/Cox, etc and more importantly -- from Motorola.