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Netflix, Blockbuster (and others) Online/Kiosk Discussion Thread - Page 6

post #151 of 3040
Can anyone confirm that BB does NOT throttle?? Seems hard to believe they are willing to lose more $$$$ on high volume customers than Netflix, assuming costs are in the same range, for shipping, purchasing, advertising, staffing, etc....
post #152 of 3040
I am/was on the three a week. I used to get about one a day but now I can only get 3 a week.
post #153 of 3040
Quote:
Originally Posted by smitchell24 View Post

Can anyone confirm that BB does NOT throttle?? Seems hard to believe they are willing to lose more $$$$ on high volume customers than Netflix, assuming costs are in the same range, for shipping, purchasing, advertising, staffing, etc....

I am starting to wonder if they are about to. Why? I got an email from them the other day asking feedback on one of my returns. Here's what it said...

Hello,

We know receiving your movies quickly is important to you. It's important to us, too. That's why we need your input, and it will only take a moment. Your input will help us make continuing improvements to your delivery experience.

Please tell us when you mailed Red Eye back to us by clicking on the appropriate response below. Red Eye was received by us on Thursday, February 9th, 2006.


I returned the movie on Wednesday, February 8th, 2006.
I returned the movie on Tuesday, February 7th, 2006.
I returned the movie on Monday, February 6th, 2006.
I returned the movie before Monday, February 6th, 2006

Thanks for your help!

Your friends at BLOCKBUSTER OnlineĀ®


The movie shipped on Monday, February 6th...so they say, but I got it on Tuesday, February 7th (I usually get movies fast since I am right by the hub), watched it that night and put it in the box the next morning. They got it the next day. It usually varies for me. It's either 1 day or 2 days shipping and receiving for me. I haven't been throttled as I am getting the 3 I want per week. But this email scares me!
post #154 of 3040
Quote:
Originally Posted by ear-doc2 View Post

I am/was on the three a week. I used to get about one a day but now I can only get 3 a week.

That seems to be the norm now. x-out plan is x-out per week. At one a day, they're losing money just on postage alone. Try to run a business with that. Let us know how you make out at BB.

larry
post #155 of 3040
Quote:
Originally Posted by PooperScooper View Post

ear-doc2,
What was your subscription plan and to what amount of discs per week were you throttled?

larry

I think the key to his post was he started and stopped Netflix a few times. That's something they would take into account in throttling, because it smells like a ripper.
post #156 of 3040
Quote:
Originally Posted by ear-doc2 View Post

I am/was on the three a week. I used to get about one a day but now I can only get 3 a week.

One a day would also smell of a ripper. I'm not saying ear-doc was doing that, but that is what Netflix would suspect.
post #157 of 3040
Quote:
Originally Posted by Karyk View Post

because it smells like a ripper.

I'm surprised the MPA hasn't gone after Netflix for the records of high volume users that may be ripping like the record industry went after Napster et al.
post #158 of 3040
Quote:
Originally Posted by JohnGZ28 View Post

I'm surprised the MPA hasn't gone after Netflix for the records of high volume users that may be ripping like the record industry went after Napster et al.

It would be harder to prove. The download from Napster would itself be illegal, where it Netflix they'd have to show what was done after the DVD was received.
post #159 of 3040
I don't think watching one movie a day is excessive! In fact I have watched at least three on some days. I admit I am a heavy user, in fact that's why I have a plan. I was on the 8 out plan for a while and I also tried the five out for a while. I don't see where it costs them much more to send out the movies, after all they have many copies and there are many subscribers that are low volume users. I was on the BB movie pass deal at one time and you could get as many movies as you wanted. Hey, you could go back 3 times a day if you wanted to. Netflix is the one that says watch as many as you want, they should change it to WATCH AS MANY AS WE WANT YOU TO!
post #160 of 3040
Quote:
Originally Posted by Karyk View Post

One a day would also smell of a ripper. I'm not saying ear-doc was doing that, but that is what Netflix would suspect.

While it is possible to watch a DVD per day (or more), ripping is certainly a possibility at this rate. I'm not pointing fingers, but I'm somewhat amazed at those that think it's reasonble for Netflix to provided them discs as soon as they can turn them around for less than $1 per disc.

larry
post #161 of 3040
Are you amazed at all you can eat buffets? How can they hope to make money when some really big people just keep on eating? Obviously, they realize that they will be profitable due to the average intake of the majority. Net flix doesn't say there is a limit, but they will limit you. I would be willing to pay more for better, faster service.
post #162 of 3040
Quote:
Originally Posted by ear-doc2 View Post

I don't think watching one movie a day is excessive! In fact I have watched at least three on some days. I admit I am a heavy user, in fact that's why I have a plan. I was on the 8 out plan for a while and I also tried the five out for a while.

I could have written the exact same thing. I've watched three movies in one day. I was on the eight out plan and then the five out plan.

But I was talking about getting a movie a day over the long term. That, I've not managed to do. I've been a Netflix subscriber for over 2,200 days and have only managed to rent just over 1,000 DVDs.
post #163 of 3040
Quote:
Originally Posted by ear-doc2 View Post

Are you amazed at all you can eat buffets? How can they hope to make money when some really big people just keep on eating? Obviously, they realize that they will be profitable due to the average intake of the majority. Net flix doesn't say there is a limit, but they will limit you. I would be willing to pay more for better, faster service.

You'd probably get better faster service with a larger plan. They don't exactly say what the throttle criteria is, but you can be pretty well assured that a five out plan can get more DVDs than a three out plan before throttling kicks in.
post #164 of 3040
Quote:
Originally Posted by Karyk View Post

It would be harder to prove. The download from Napster would itself be illegal, where it Netflix they'd have to show what was done after the DVD was received.

I agree it would be very hard to prove, but a good scare tactic none the less. Although I bet the MPA could make a good enough argument in front of some judge to get a search warrant of the, top volume renter from Netflix, house.
post #165 of 3040
Quote:
Originally Posted by ear-doc2 View Post

Are you amazed at all you can eat buffets? How can they hope to make money when some really big people just keep on eating? Obviously, they realize that they will be profitable due to the average intake of the majority. Net flix doesn't say there is a limit, but they will limit you. I would be willing to pay more for better, faster service.


I watch some of my movies in one day and it's back in the mail the next, some sit at home 2-3 days and once in awhile it's up to a week, where I do end up watching more than one movie in a day and send back multiple copies at the same time.

If someone turns every movie back in every day I'd be suspicious. Buffets are fine but you're not allowed to bring in tupperware to take stuff home.
post #166 of 3040
If Hollywood and the Feds get their way, we will have DRM built into all the hardware we own in a few years. Basically what they want to do is 'register' the media, like a DVD to your own hardware. It has already been mentioned that this will put the rental business under, they don't care.

Most of this is so far out of our hands, but if you see that legislation is coming up for a vote that involves DRM or similar schemes, the best you can do is bitch to your congressman about it.
post #167 of 3040
I did tried them both. First went with BB. Canceled them because it took 6 to 7 day
to turn around a movie. Went with netfix, first movie received in one day. after that
it took about 4 to 5 days to turn around a movie. Now BB came out with
4 in store renals a movie and cancelled Netfix went back with BB. Who know where this will
end. One observation, BB shows on some movies long wait and when you go to the store
they have twenty copies available.
post #168 of 3040
I wonder with the 4 in store movies a month, if BB will carry less new movies to send by mail, thus forcing consumers to go to stores for new releases?
post #169 of 3040
that's a good question.

what do you guys think of www.Intelliflix.com ?
post #170 of 3040
I think so. But it is nice to go to the store and browse around.
post #171 of 3040
Quote:
Originally Posted by Chris Rein View Post

I am starting to wonder if they are about to. Why? I got an email from them the other day asking feedback on one of my returns. Here's what it said...

Hello,

We know receiving your movies quickly is important to you. It's important to us, too. That's why we need your input, and it will only take a moment. Your input will help us make continuing improvements to your delivery experience.

Please tell us when you mailed Red Eye back to us by clicking on the appropriate response below. Red Eye was received by us on Thursday, February 9th, 2006.


I returned the movie on Wednesday, February 8th, 2006.
I returned the movie on Tuesday, February 7th, 2006.
I returned the movie on Monday, February 6th, 2006.
I returned the movie before Monday, February 6th, 2006

Thanks for your help!

Your friends at BLOCKBUSTER OnlineĀ®


The movie shipped on Monday, February 6th...so they say, but I got it on Tuesday, February 7th (I usually get movies fast since I am right by the hub), watched it that night and put it in the box the next morning. They got it the next day. It usually varies for me. It's either 1 day or 2 days shipping and receiving for me. I haven't been throttled as I am getting the 3 I want per week. But this email scares me!

I have received the same message several times, so don't worry.

In my experience, BB doesn't throttle. But in the past, they sent me some discs from some other distribution centers than the one that's closest, so those discs took quite a while to show up. I don't see this happening lately though. If throttling bothers you, I'd say try BB.
post #172 of 3040
Quote:
Originally Posted by TulsaCoker View Post

I think so. But it is nice to go to the store and browse around.

I'm sticking with the 2 free in store rentals/month. I prefer not having to go to the store. For now, I go once a month. I'd prefer not to make a trip 4 times/month to maximize the free coupons.
post #173 of 3040
I'll stick with Netflix. I've experienced poor customer service too many times at Blockbuster. I just hate going in there.
post #174 of 3040
Quote:
Originally Posted by Notti View Post

I have received the same message several times, so don't worry.

In my experience, BB doesn't throttle. But in the past, they sent me some discs from some other distribution centers than the one that's closest, so those discs took quite a while to show up. I don't see this happening lately though. If throttling bothers you, I'd say try BB.

http://www.fool.com/News/mft/2006/mft06021501.htm


I feel I get throttled from BB and why are they sending movies from 3 different locations - some in state and some out of state.

Other thing is this:
Monthly Plans
3 at a time, Unlimited rents - $17.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 3 at one time plus one in-store coupon each week for a free in-store movie rental.*

1 at a time, Unlimited rents - $9.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 1 at one time plus one ecoupon each week for a free in-store movie rental. Limited to 1 week rentals only.*

2 at a time, Unlimited rents - $14.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 2 at one time plus one e-coupon each week for a free in-store movie rental.*

5 at a time, Unlimited rents - $29.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 5 at one time plus one e-coupon each week for a free in-store movie rental.*

8 at a time, Unlimited rents - $47.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 8 at one time plus one e-coupon each week for a free in-store movie rental.*

1 at a time, Unlimited rents - $9.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, 1 at a time plus two e-coupons/month for free in-store movie rentals.*

3 at a time, Unlimited rents - $17.99 for 1 month(s) plus applicable tax
you will receive unlimited movies, up to 3 at one time plus two e-coupons/month for free in-store movie rentals.*


Why 2 different 3at a time , unlimited rents -
One offers two coupons / month and one offers 1 coupon/week....
post #175 of 3040
Quote:
Originally Posted by GSOgymrat View Post

I'll stick with Netflix. I've experienced poor customer service too many times at Blockbuster. I just hate going in there.


Agreed!!
I have given up on the B&M stores for renting movies.

Craig
post #176 of 3040
Yesterday I finally canceled Netflix and I'm now giving BB another chance. I can now finally get all the movies I wanted from Netflix, no more waiting. If BB keeps this up then I will stick with them for a while. I also like their new four coupons deal, so far so good.....we'll see!!!!
post #177 of 3040
I'm dropping Net Flix too and I have signed on with BB. I actually won't drop Net Flix untill the first of the month since they stop your service when you cancel but they keep your money for the balance of the month. I got my first two movies from BB and they wetre some of the many that NF had listed as "Long wait"
post #178 of 3040
Quote:
Originally Posted by Scott Tucker View Post

First of all, the reason I went to Netflix is that I never was able to get new releases at Blockbuster.
Left Blockbuster over 3 years ago and haven't missed them since. They could give me 10 coupons a month and I wouldn't set foot inside. Netflix rules!

That because you don't know how to position them and your returns get them.
I have always gotten new releases on Tuesday or Wednesday after they are
released.
post #179 of 3040
Same here.

Mark

Quote:
Originally Posted by ear-doc2 View Post

I'm dropping Net Flix too and I have signed on with BB. I actually won't drop Net Flix untill the first of the month since they stop your service when you cancel but they keep your money for the balance of the month. I got my first two movies from BB and they wetre some of the many that NF had listed as "Long wait"
post #180 of 3040
Come to think of it, starting last week or so, it's taking more than they normally did in the past to acknowledge receiving discs. I might be getting throttled. I'll let you guys know if this continues. But with NF, I had some days that I had no DVD in my hand even when I was on the 8 out plan (I don't have TV and watch DVDs only). With BB, I haven't had a day without a disc, at least yet, so I'm staying with BB for now. NF's throttling seems to give little regards to what plan you have, so BB won hands down when I compared their 8 out plans. If you have a distribution center close to you, it might be different, but this is how it is in this rural area where it takes 3 days by mail to the closest distribution center. I still say try BB (or NF for that matter). It ends in a month if they suck.
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