Originally posted by Karyk
That's a VERY big assumption. It's very likely they're willing to set throttling at a level that is low or even no profit, just hoping the customer stays and later changes habits. Also, it's possible that there are different levels of throttling.
Well we're all assuming to some degree here, but wouldn't it make sense that if Netflix were going to throttle customers and potentially irk them off that they would do it such that they at least turn a profit on those people. To do otherwise would be a lose/lose scenario. It's been widely speculated that Netflix throttles to keep things at ~$1.50/rental. That jives with what I've experienced and many people report. So I do imagine there are varying levels of throttling. Either you keep yourself to a rate of ~$1.50/rental or they'll do it for you.
Not over it not being sent at all! And you're also ignoring a minimum 2-3 day turn around time.
I don't understand this point. Whether or not someone is a heavy user has nothing to do with thae fact that they may still want to see a new release. Even if that member stopped being a heavy renter, they would still probably want to see the same new releases. Also, what's the turn around time for a member who keeps the movie for 3-5 days (or more)? No matter how you slice it, the people who maill it back the next day allow more people to get it in any given time frame.
Again, you need to know how the system works. Netflix has access to stuff at the post office. They can pick it up every day before you can walk into a post office. So, they were able to pick up the stuff delivered Saturday, today, and possibly even stuff sorted Sunday night (I'm not sure how the Post Office works), even though the post office was not open today. I sometimes have them show DVDs received before 8:00 a.m., and I assume they've had them for some time prior to that.
This is all irrelevant. My point was simply that shipping back on Friday or Saturday was not risky because my problem was not whether they received them and shipped me any
movies on Monday, but rather whether or not they shipped any of the new releases
Again, you're assuming that they don't ship something lower in priority before receiving your DVD. They will wait for something that is released and at the top of your list, to see if it comes in, but I don't think they do that for new releases. Instead, I think they simply start shipping stuff.
I'm not sure I understand you here. Why would they ship me a disc before they received one back from me? I may have confused you a little when I said "I have regularly sent back DVDs on Fridays strategically so they would receive on Monday and ship the new release to me on Tuesday.
". What I should have said was they would receive the return on Monday, ship the replacement on Monday, and I receive the new disc Tuesday.
If I want a new release shipped, I don't have anything else that's available in my list. I've had very good luck with that strategy.
I have tried that and received nothing. That's far riskier than shipping back on Friday/Saturday.