Originally Posted by STEELERSRULE
Just looked at my TWC statement online for next month:
I went from $115.99(before taxes and fees) to $130.98(before taxes and fees). Boy, am I P**sed off! That is like a 13% increase(off the top of my head).
I have RoadRunner Standard, and Digital Cable Bundled, with 2 HD SA4250 Boxes and remotes.
And my only options are either this, or DirecTV, and Dish(with no broadband).
I am thinking on going to the TWC office and complain to see if I can at least get the cost back downto where it was, or at least cut in half. An $8 increase I can live with. And I am NOT going to add Digital Voice. No way.
Would I just be wasting my time? Should I even bother? And if I do go, should I ask to speak to a Supervisor, and not the young ladies who work the counter(who are very nice by the way where I live. I would not go in with an attitude)?
And this is a warning to those of you who get TWC via NEOPA(Northeast Ohio and Western PA).
I can't believe this. I am done ranting/fuming. 13%(at least) increase!? WTF!?
First, I think you would be wasting your time going to the local office. I think you'll have better luck calling the TWC number and talking to the billing department. Ask them how you can get back to your old rate.
They may have a promotion that they can give you that will lower your rate for a year. They may offer you some additional service as compensation instead.
You also have the option of discontinuing a DVR and just using their converter box if you currently have two DVR's, You even have the option of connecting a TV directly to the cable without their box at all if you have a TV that includes a QAM tuner. You will only get the major local stations if you do that, but you can get them in HD.
You can keep TWC for internet and switch to a satellite TV service, I don't think that will be cheaper, but you could use it as a threat if you are really willing to do it.
You can also explore Verizon or AT&T's offerings in your area. In my case AT&T isn't cheaper.