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Time Warner Cable HDTV - Page 307

post #9181 of 9360
Quote:
Originally Posted by phildaant View Post

Crazy! You must be making lots of money and watching a lot of TV and movies. wink.gif

Other than the sports and some news.. It's not really me that watches most of it. LOL

It'll come down when Dish is gone.

I just noticed on my TWC bill that my internet service price went up without warning. I'm going to call them and try to negotiate something because compared to the promo rates, I'm really getting robbed.
post #9182 of 9360
Is Fox Sports 1 in a different tier now? I had it over the weekend, and now it's as if the channel is blocked or something (I have a digital adapter).
post #9183 of 9360

Interesting interview on Bloomberg re: CBS/TWC battle and how sports fits into the picture:

 

http://www.bloomberg.com/video/sports-will-force-outcome-in-cbs-twc-fight-hindery-_Hqd15k7RrWWLu35pBfrvw.html

post #9184 of 9360
Quote:
Originally Posted by JSY View Post

Other than the sports and some news.. It's not really me that watches most of it. LOL

It'll come down when Dish is gone.

I just noticed on my TWC bill that my internet service price went up without warning. I'm going to call them and try to negotiate something because compared to the promo rates, I'm really getting robbed.
It could be the modem "rent". Bought my own when I got the notice of the increase from about $4 to $6. /Dan
post #9185 of 9360
Quote:
Originally Posted by DSperber View Post

Yes.

First, if you actually have old analog CRT televisions they cannot accept straight TWC coax from the wall.
--sections removed--
Good detailed description. Just one correction. Old CRT TVs will receive channels with just the coax hooked to the antenna jack in areas that have not gone "all digital" (all digital is actually quite limited, mostly NYC). TWC sends some channels (mostly locals and in SD only) via analog still, so old NTSC tuners still pick up a couple dozen channels. I think even FOX SPORTS WEST/PRIMETICKET are still analog. /Dan
Edited by danki6x - 8/20/13 at 2:48pm
post #9186 of 9360
Quote:
Originally Posted by danki6x View Post

Quote:
Originally Posted by JSY View Post

Other than the sports and some news.. It's not really me that watches most of it. LOL

It'll come down when Dish is gone.

I just noticed on my TWC bill that my internet service price went up without warning. I'm going to call them and try to negotiate something because compared to the promo rates, I'm really getting robbed.
It could be the modem "rent". Bought my own when I got the notice of the increase from about $4 to $6. /Dan
Or service increases like I saw on my snail latest mail paper bill statement about price increases. However, it did not mention anything about modem rental fee increases like I saw in forums and web sites. Hmm! I hope I am not getting both! frown.gif
post #9187 of 9360
Quote:
Originally Posted by danki6x View Post

Quote:
Originally Posted by DSperber View Post

Yes.

First, if you actually have old analog CRT televisions they cannot accept straight TWC coax from the wall.
--sections removed--
Good detailed description. Just one correction. Old CRT TVs will receive channels with just the coax hooked to the antenna jack in areas that have not gone "all digital" (all digital is actually quite limited, mostly NYC). TWC sends some channels (mostly locals and in SD only) via analog still, so old NTSC tuners still pick up a couple dozen channels. I think even FOX SPORTS WEST/PRIMETICKET are still analog. /Dan
Ah, that explains why some stations are still shown even though ugly. wink.gif
post #9188 of 9360
Quote:
Originally Posted by danki6x View Post

Good detailed description. Just one correction. Old CRT TVs will receive channels with just the coax hooked to the antenna jack in areas that have not gone "all digital" (all digital is actually quite limited, mostly NYC). TWC sends some channels (mostly locals and in SD only) via analog still, so old NTSC tuners still pick up a couple dozen channels. I think even FOX SPORTS WEST/PRIMETICKET are still analog. /Dan
Very true.

My parents are Time Warner customers and their area still has a rather robust analog lineup. It's an aging community and most only pay for cable because OTA reception is spotty due to all the hills. HD adoption there is very low and only two of 6 local stations are HD.

If they eliminated analog, most of the people in that area would just not bother watching TV and they'd lose 1/2 their customers. My father would likely just get a converter box and make due with whatever he could pull in over the air - which luckily includes CBS (I checked once with my laptop and an ATSC tuner), since my parents are the target audience.
post #9189 of 9360
TWC Giving Out Free Antennas in Areas Without CBS -- http://www.twcconversations.com/antenna/ from http://www.dslreports.com/forum/r28590232-TV-TWC-Giving-Out-Free-Antennas-in-Areas-Without-CBS in TWC's local offices and Best Buy's stores in cities that have no CBS stations.
post #9190 of 9360
This is a smart move on TWC's for people that don't know any better. It lets everyone know that CBS is trying to milk you for something that is freely available. Not that TWC is innocent by any means, but these broadcasters have gotten out of hand with these retrans demands.
post #9191 of 9360
I live in Manhattan in midtown east and have been using clear QAM to pick up broadcast TV stations during the rare times I want to watch TV (mostly the news). Time Warner provides my internet service but I don't subscribe to phone or TV with them.

As of tonight, no TV stations are coming in at all. I've rescanned channels on both connected TVs and the only thing that comes up is a barely readable notice to contact Time Warner Cable to get a digital adapter. Is clear QAM via TWC in Manhattan dead? I called them about the adapter, which is free to use until January 2015, then a dollar a month after that. As I do not have a cable TV package with TWC, I'm not eligible to get an adapter. So my options seem to be: 1) buy an antenna for ATSC or 2) pay for a cable package from Time Warner. I thought that cable companies were required to carry clear QAM by FCC mandate? The other thing about the digital adapter is that apparently you can't just buy it like you could with cable modems, your only option is to rent it. Are there any third party solutions that one can buy as a one time charge?

Thanks in advance for everyone's assistance!
post #9192 of 9360
The cable lobby is powerful. The FCC requirement has changed. They are now allowed to encrypt ALL channels including locals. It sounds like they have begun to do this. As of 8/29 I'm though with TWC. My antenna is on the roof. Only way I'm staying with cable is if they have some low rate for CableCard only subs. I haven't been able to get a straight answer from them on the phone. No one working there seems to know what their prices are. I get different rates everytime I ask!
post #9193 of 9360
Quote:
Originally Posted by BenJF3 View Post

The cable lobby is powerful. The FCC requirement has changed. They are now allowed to encrypt ALL channels including locals. It sounds like they have begun to do this. As of 8/29 I'm though with TWC. My antenna is on the roof. Only way I'm staying with cable is if they have some low rate for CableCard only subs. I haven't been able to get a straight answer from them on the phone. No one working there seems to know what their prices are. I get different rates everytime I ask!

Thanks for the response! It's sad that the rules were changed as a result of lobbying pressure. Whatever happened to the government being a check on the power of corporate interests? The real victims are consumers, especially those who live in areas where an antenna is not a feasible option and there's only one cable company to choose from. I hope this has the effect of leading to more cable cutters.

I'll look into buying an antenna too - I watch TV so rarely that I can't justify the cost of even a basic cable TV plan.
post #9194 of 9360
Quote:
Originally Posted by u20v00a View Post

I live in Manhattan in midtown east and have been using clear QAM to pick up broadcast TV stations during the rare times I want to watch TV (mostly the news). Time Warner provides my internet service but I don't subscribe to phone or TV with them.

As of tonight, no TV stations are coming in at all. I've rescanned channels on both connected TVs and the only thing that comes up is a barely readable notice to contact Time Warner Cable to get a digital adapter. Is clear QAM via TWC in Manhattan dead? I called them about the adapter, which is free to use until January 2015, then a dollar a month after that. As I do not have a cable TV package with TWC, I'm not eligible to get an adapter. So my options seem to be: 1) buy an antenna for ATSC or 2) pay for a cable package from Time Warner. I thought that cable companies were required to carry clear QAM by FCC mandate? The other thing about the digital adapter is that apparently you can't just buy it like you could with cable modems, your only option is to rent it. Are there any third party solutions that one can buy as a one time charge?

Thanks in advance for everyone's assistance!

The most basic TV package costs $20 / month. You were able to view services you were not paying for.

Quote:
Originally Posted by BenJF3 View Post

The cable lobby is powerful. The FCC requirement has changed. They are now allowed to encrypt ALL channels including locals. It sounds like they have begun to do this. As of 8/29 I'm though with TWC. My antenna is on the roof. Only way I'm staying with cable is if they have some low rate for CableCard only subs. I haven't been able to get a straight answer from them on the phone. No one working there seems to know what their prices are. I get different rates everytime I ask!

I have three DTA's. The lowest rate you will pay will be for Basic TV (Broadcast and SOME cable channels, like CSPAN, Public Access, etc.). Again, it will cost $20/mo, plus whatever TWC will charge for a CableCard. DTAs are free, support HDMI output (HD & SD), so unless they charge less than $1/ mo for a cable card, get the adapter...
Quote:
Originally Posted by u20v00a View Post

Thanks for the response! It's sad that the rules were changed as a result of lobbying pressure. Whatever happened to the government being a check on the power of corporate interests? The real victims are consumers, especially those who live in areas where an antenna is not a feasible option and there's only one cable company to choose from. I hope this has the effect of leading to more cable cutters.

I'll look into buying an antenna too - I watch TV so rarely that I can't justify the cost of even a basic cable TV plan.

I live in a location where reception is not possible. I pay for Basic TV and Lite Internet. I have three adapters for my sets. I pay $40 / mo. Will be $43 when they start charging for the adapters.

Consumers aren't victims. The cable companies are not obligated to provide free TV. Basic TV is $20 / mo. 75 cents a day. I spend more on the newspaper.

I would always try an antenna first. It cannot hurt. Does your building have a master antenna?

Cheers!
-Doug
post #9195 of 9360
I have had basic cable and internet for a couple of years now. They have been moving channels out of basic into standard and then encrypting a lot of what is left in basic (my guess is everything will be encrypted everywhere soon), I decided to do without basic since I can get everything I watch on it OTA.

So last month I called to get rid of basic cable, but they said I had a package deal and my internet fee would go up if I dropped basic cable. They then offered me a good discount and free turbo if I kept basic with them.

It's worth calling to see what kind of deal you can get.

This month they increased the rental fee on my cable modem to $5.99 per month--way too high for a 4-5 year old modem that should already be paid for. Placed an order on Amazon to get my own. It will be here sometime this week and I'll then be able to cut my charges some more.
post #9196 of 9360
What does free turbo mean? Is your speed increasing? From what to what?
post #9197 of 9360
To me, it's not worth the crumbs if you get what you want OTA. Eventually, the amount will go up again. That said, I'll confirm rates when I turn in all my equipment tomorrow.

As it stands, I got my phone port confirmation for tomorrow. So I called TWC to confirm what needed to be done and ask for actual rates. They couldn't provide actual rates (apparently no one there know what their services cost), but advised me that my package was going to increase by $50 a month because I turned off the phone. I had to confirm that she actually said increase and asked how could the price go UP $50 if I have one whole service less? Was told it has to do with bundle structure. It just proves that whatever their hidden retail rates are, they are insane. I'll see if anyone at the physical service center can help when I go there tomorrow with a box of equipment to have turned off.

On the plus side, I'm very impressed with Ooma for phone. Beats TWC hands down with features and service for the price.
post #9198 of 9360
Free turbo means an increase in speed (from 15 to 20Mpbs). When prices go up again, I'll look at what ditching basic cable and turbo does to me then. Plus, our local CW provider only gives us 4:3 OTA. They are supposed to upgrade their equipment this fall. If they don't, I have basic cable to fall back on for a 16:9 picture.

The biggest future problem I see is they are increasing internet costs so much they may start seeing people abandon it also. But then, everyone else is charging a lot for internet also. Would like to know the profit margins.

Every company/institution wants you on-line now that you can't afford to be without the internet. I am retired and on fixed retirement income so there is going to be a breaking point.
post #9199 of 9360
Quote:
Originally Posted by BenJF3 View Post

I called TWC to confirm what needed to be done and ask for actual rates. They couldn't provide actual rates (apparently no one there know what their services cost), but advised me that my package was going to increase by $50 a month because I turned off the phone. I had to confirm that she actually said increase and asked how could the price go UP $50 if I have one whole service less? Was told it has to do with bundle structure. It just proves that whatever their hidden retail rates are, they are insane. I'll see if anyone at the physical service center can help when I go there tomorrow with a box of equipment to have turned off.

On the plus side, I'm very impressed with Ooma for phone. Beats TWC hands down with features and service for the price.

I cannot believe for a minute that your rate would go up $50 for turning off VOIP.

You can see their rack rates here... These were for increased in March of 2013, so I think they'd still be accurate now. The "Cable Programming Tier" is everything that is in Digital, minus the Basic.

http://www.dslreports.com/forum/r27999954-TWC-Time-Warner-Price-Increase-March-2013

It's all the extras that kill you....

To think I was crying when I was paying TWC $40/mo in college for Standard Cable + HBO + SHO....


Cheers!
-Doug
post #9200 of 9360
Internet is their cash cow. Just look at their profits. You don't increase your profits while losing hundreds of thousands of video subs at the same time without making that money up somewhere. They will likely look to implant usage caps which will result in even more profit. They know people are ditching cable and moving to streaming. They also know that broadband is basically a utility now with next to no regulation and in my area, no competition. Expect them to milk this for all its worth.
post #9201 of 9360
Quote:
Originally Posted by BenJF3 View Post

Internet is their cash cow. Just look at their profits. You don't increase your profits while losing hundreds of thousands of video subs at the same time without making that money up somewhere. They will likely look to implant usage caps which will result in even more profit. They know people are ditching cable and moving to streaming. They also know that broadband is basically a utility now with next to no regulation and in my area, no competition. Expect them to milk this for all its worth.
Also, they don't compete if the area doesn't have other affordable uncapped broadband options like my areas (no DSL, FIOS in Verizon areas, etc.). frown.gif
post #9202 of 9360
Quote:
Originally Posted by BenJF3 View Post

Internet is their cash cow. Just look at their profits. You don't increase your profits while losing hundreds of thousands of video subs at the same time without making that money up somewhere. They will likely look to implant usage caps which will result in even more profit. They know people are ditching cable and moving to streaming. They also know that broadband is basically a utility now with next to no regulation and in my area, no competition. Expect them to milk this for all its worth.

No argument from me. I recall reading that most of their revenue in the future will come from selling Broadband internet. Being "connected" has become so ingrained in the general population, that I direct my investments to companies that sell bandwidth... I think people will always pay for it.

Cheers!
-Doug
post #9203 of 9360
Quote:
Originally Posted by phildaant View Post

Also, they don't compete if the area doesn't have other affordable uncapped broadband options like my areas (no DSL, FIOS in Verizon areas, etc.). frown.gif

Their rates aren't outrageous when you consider other options / speeds / providers.

My "double play" is $40 / mo for BasicTV and Lite Internet (1 Mbps). It will be $43 / mo when the DTA's start costing me. I can stream you-tube vids. I haven't tried to watch streamed TV shows, but I don't have a Netflix sub, so paying for more bandwidth just doesn't make sense for me. I need the internet connection for email and file transfer. Dialup is unsat for what I need to do. I, too, have no option for DSL / FIOS, and likely will never have then available. I live in a rural area, and am just thankful that I can get cableTV at all...

Unless you have a need to stream, you can afford to pay less. I want to say that the next speed up for me is Basic, at 3 Mbps, and that would add $10/ mo for bandwidth I will most lkely not use.

Of course, my needs may change in the future, but I see no need to pay for something I cannot use at this time.

Cheers!
-Doug
post #9204 of 9360
Just received the cable modem I ordered (Motorola SB6121). Set it up, called TWC (call 1-888-892-5764 instead of 1-800-TWCable) and got connected directly with someone who knew what they were doing. Lady took the MAC address, entered into the database, and boom--up and running with a 10% speed increase (from 20Mpbs to 22Mpbs). She stopped the rental fee as of today. I just have to get the old SB5101 back to TWC within a few days--will probably take it in tomorrow.
Edited by mreedelp - 8/29/13 at 1:49pm
post #9205 of 9360
Quote:
Originally Posted by mreedelp View Post

Just received the cable modem I ordered (Motorola SB6121). Set it up, called TWC (call 1-888-892-5764 instead of 1-800-TWCable) and got connected directly with someone who knew what they were doing. Lady took the MAC address, entered into the database, and boom--up and running with a 10% speed increase (from 20Mpbs to 22Mpbs). She stopped the rental fee as of today. I just have to get the old SB5101 back to TWC within a few days--will probably take it in tomorrow.
I had the same experience, but oddly I kept the modem I was paying for to use for the phone since it was a combination unit. No cost if not using for internet! Can you guess what may happen someday? I suspect when we can buy phone modems, they will start a fee on them. /Dan
post #9206 of 9360
Received notice today that TWC is going to be rolling out a brand new channel lineup by genre, including getting rid of the separate HD channels and having the box decide what to display. Sounds good in theory but I wonder how well it will work out.
post #9207 of 9360
Quote:
Originally Posted by asterion View Post

Received notice today that TWC is going to be rolling out a brand new channel lineup by genre, including getting rid of the separate HD channels and having the box decide what to display. Sounds good in theory but I wonder how well it will work out.

It wasn't bad here. People complained, but I thought they did well with the implementation. I would have used the time to do the digital transition and started going to a national line up,, but the change was long overdue. That said, our division had among the most abysmal channel alignment I've ever seen so finally having a consistent grouping was a welcome change. None of it really matters now as I'm transitioning away from TWC, but you may find the line up works depending on your current situation. Report back with your opinion once you get it.
post #9208 of 9360
Quote:
Originally Posted by mreedelp View Post

Just received the cable modem I ordered (Motorola SB6121). Set it up, called TWC (call 1-888-892-5764 instead of 1-800-TWCable) and got connected directly with someone who knew what they were doing. Lady took the MAC address, entered into the database, and boom--up and running with a 10% speed increase (from 20Mpbs to 22Mpbs). She stopped the rental fee as of today. I just have to get the old SB5101 back to TWC within a few days--will probably take it in tomorrow.
Lucky you.

Last year, after I bought a cable modem I was on the line with tech help for over an hour, during which they were clueless. Later, I had a home visit by tech guys, which took more than a half hour before they finally figured out how to get me online.
post #9209 of 9360
Quote:
Originally Posted by dennis1 View Post

Lucky you.

Last year, after I bought a cable modem I was on the line with tech help for over an hour, during which they were clueless. Later, I had a home visit by tech guys, which took more than a half hour before they finally figured out how to get me online.

I had a similar issue when I had my internet installed. I purchased my modem, and the tech was on the phone for almost an hour trying to get it activated... Frustrating, but he did it. Told me it's common now (delays) with people buying their modems. He didn't provide many details, but I think it's a two stage process. Enter the modem into their database, assign the modem to a customer, then activate the modem.



Cheers!
-Doug
post #9210 of 9360
I think it depends on which phone number you call. I was going to call the main customer service line, which would have made me jump thru hoops just to get to someone, then try to get everything done. But after I attached the new modem to my computer, I fired up my browser and hit my google link. This brought up a TWC page that said "Welcome to Time Warner Cable Internet". It gave me a different number to call and also provided my modem's MAC address. Calling this number took just less than 5 minutes for the whole process. The woman asked for my phone number to pull-up my account, asked for the MAC address, put it in the database and activated it. Now if dealing with TWC could always be this easy.
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