Quote:
Originally Posted by ckramer 
Yep, it happened to me back in September '06. Diagnosis: defective IR emitter.
Called Support and they had me run an interesting test. Point the remote at a digital camera like you're going to take a picture of it. While looking through the camera's screen, press a button on the remote. If you don't see the IR signal, it's defective. Just to verify, try the same test with any remote that is working.
Harmony will replace the remote for you...

Yep, it happened to me back in September '06. Diagnosis: defective IR emitter.
Called Support and they had me run an interesting test. Point the remote at a digital camera like you're going to take a picture of it. While looking through the camera's screen, press a button on the remote. If you don't see the IR signal, it's defective. Just to verify, try the same test with any remote that is working.
Harmony will replace the remote for you...
Thanks will try that.



















THANKS!!!!