Harmony 880 Official Thread. For all info and FAQs - Page 74

That worked! You would think that a guy on the harmony help line would figure this out after 30 minutes.

I forgot to charge my battery and it went completely dead. I have put it in the cradle, but nothing is happening.

Is there a reset button or something to get it to charge?

That happened to me also it has to do with the cradle it sits in . Sit it in the cradle again and put a book on top of it and leave it like that until tomorrow it worked for me it just sits it in there tighter. Also before you do it clean the base and the back of the remote. Well good luck let me know how you make out. Also check and make sure the circle on your base is lit.

try taking the battery out then put it back in and see if it will charge.

My bad, wasn't observant enough. Was more concerned with the poor video PQ on the Sony LCD they had it displayed on and the total lack of anyone looking at it until my friend and I walked over to it??

I just ordered this remote today and am excited to get it. My only question right now, is if the software works alright with Vista? Has anyone used Vista with this remote?

Thanks

Harmony software isn't vista compliant yet.

Similar problem - recently developed. Place on charge cradle after low battery warning and the LCD screen goes through three blue screens ("Harmony Testing"; "Missing License", and "Battery ADC Not Calibrated") and then locks up - totally nonfunctional - and even fails connectivity check from Logitech website so I can't even reload the firmware. Phone tech support seems stumped - and level 2 support doesn't work on weekends.

I have a second unit that continues to work flawlessly - just like this one did prior to the crash and burn. BTW - tried known good battery from the other unit and same screen errors. Is the board/firmware toast?

Anyone with any updates or fixes yet - short of returning unit for replacement?
When it worked, I really like this product. Thanks for any help.

I'm running a harmony 1000 with Xp and i have tons of lockups, so I wouldn't consider it compliant with anything.

does anone here have their 880 programed with a dish vip622 dvr becaue i cannot get the remtote to have the settings for the 880. ??

Apparently there are two websites to actively manage the remote setup. One has a nice looking young lady to guide you though and a help sidebar and all that and the other is a rather boring typical webpage type thing. Is there a functional difference in the two and I wonder why both exist?

Thanks,

Bill

I believe one is the desktop client (the "nice looking young lady") and the other is the web-based client.

I have been using the website to update my 890. I haven't had much luck updating with the software for some reason (freezes, usb doesn't connect, failures, etc).

Anyone else our there have a linksys router? I'm not sure but I think by my turning off the router firewall, that was one of the reasons why my remote wouldn't update. It's either that, or taking the battery out and plugging in the USB and updating the remote. Not sure because I did both on the same test.

Next update I'll just try one or the other.

Love the remote so far though. The only annoying thing I don't like is that it doesn't seem smart enough going from "watch tv" to "watch DVD". I thought it was supposed to remember state as to not shut off the TV because it is part of both activities...

I've got my 880 working with my vip622. I had to change the vip622 to ID1 for it to work using the default settings. I think I read somewhere that the 880 can be set for other ID's during setup, but it was just easier for me to change the 622. Check that first.

I cannot find the Toshiba HD-A1 in Harmony's Devices database. Is it located somewhere else other than under the DVD heading?

I searched but couldn't find an answer.

So far my 890 has been cooperative.

It does remember state. If it is turning your TV off, it is possibly because the Power commands for your TV are not correctly configured. ie the remote thinks the PowerOn command is a discrete, when it is in fact a toggle.

First, select Device mode for the TV and try all the Power commands. Note if PowerOn is in fact a discrete.

Go to Power Settings for the TV device. If you found a discrete for both on and off, select "A button for ON and a different button for OFF". Make sure the assigned commands are the ones you found in device mode.

If you didn't find a discrete for both ON and OFF, you will need to select the "Power toggle" option. This will then use Smart State to keep track of power state.

Thanks for your reply czzer.


Hmmm...I thought so.


Select device mode on my PROJECTOR remote and try all the power commands? To turn it on, there's just one power button. To turn it off, I hit the same button, but have to hit the 'ok/enter' button to confirm the power down. Is that what you mean by discrete?


OK I'll look into this.


Is the power toggle in the same location on the application? In the power settings?

Thanks again.

No doubt this has been answered, but the thread is large and the keywords too general:

If you've started an Activity, then go into Device mode, is there a simple way to return to the screen for the activity?

I can press the Activities button and select the activity again, but that'll do things like cycle through the inputs of my projector and other unnecessary setup.

Double punch the devices or the activities button

Actually, it works very well with my Mac.

I just talked with Logitech and it is true, they actually did decide to remove the multiple function feature because supposedly it was "what the customers were asking for." But it sounded like they are getting such an uproar to add multiple button functions that they may provide this option in a future software revision.

So keep calling Logitech and request that the multiple button command feature be restored.

And now I have another e-mail into Logitech...

How many of you are having trouble with short battery life and a charger cradle that is impossible to position correctly? It takes me five minutes to get the remote positioned just perfectly so it will make contact and begin charging.

I have two 880's and do not have these problems. Each of them will nestle into charging position with just a delicate drop and maybe a slight wiggle, less than a half second. I put them on the charger at the end of each day's use and battery life is never an issue. Have had one of them for two years, the other for about a year and a half.

A discrete is a command that performs one function, and one function ONLY. ie a discrete for PowerON will turn the device on if it is off, but will do nothing if the device is already on. This is not the same as pressing the sending the same command twice to turn off the projector. However, as the ON command is different to the OFF command, the Harmony might think they are in fact discretes when they are not.

That being said, the Harmony SHOULD still use Smart State and therefore not send the Power On command when changing activities. If it is, you may need to call tech support to check the settings for you.

Another option is to set the PJ power settings to "This device has no power buttons", add the Power command to the LCD buttons for the Activity, and control the power manually. This is what I do with my projector as it saves accidental power cycling when someone accidently hits the OFF button or whatever.

Just how loud is the rattling sound in everyone's 880? My wonderful wife was nice enough to drop mine of the mantle onto the marble fireplace the other day and I swear it sound like something is broken in there. Before it was more of a light rolling back and forth sound and not it more like a "something is loose and rolling around in there" kind of sound.

It seems to still work fine and I hope I'm being paranoid!

P.S. I like how her response when I was slightly upset about her dropping it was, "well it's a crappy remote control if you drop it one time and it breaks!"

Maybe it was because I was ignorant to this problem or I don't remember changing anything, but I NEVER had a problem getting my 880 to contol my 622?!

The one thing I would say is to know that the Harmony actually labels the "DVR" function as "PVR" so you will have to mess with that setting (or I did anyway).

Why would they remove that??? If customers didn't want it, don't use it.
I'm using it to send volume up/down/mute to Receiver and TV so that there will be some feedback on screen.

I am new to this thread (but not AVS) and have not read it in its entirety. I am hoping someone can help me or direct me to the post that will.

What I want to do is place a few commands for my receiver and my TV on the first screen for each activity. In other words, whether watching TV, DVR, or DVD, I want about 4 or 5 commands from different devices on the screen for each activity. I want these commands available at all times. Is there any way to do this? This is the only reason I keep my other remotes handy, because to me, it is a hassle to go into the specific device, then flip through the pages to get to the command I need. Any help would be greatly appreciated.

Keith

I believe when you set up the activity it asks you what equipment is used with that activity.
What ever equipment is used can be added to that activity screen in customization.
So just check whatever equipment you want to acess.