Harmony 880 Official Thread. For all info and FAQs - Page 79

Have you thought about setting up another activity? Watch TV with speakers?

So after a month or 2 of mostly lurking here, I finally ordered my 880 from Amazon, and I'm sure I'll be asking a lot more questions. Also, Bargin Alert! - Amazon has refurbished 880's for a really good price (I know we're not supposed to mention actual prices here)

I realize it's the locals doing it, I just want to lower the volume 10 clicks with a single push of a button instead of 10 pushes.

TTx

It's not about setting up another activity, it's about being able to simply turn the TV's internal speakers on and off. The Harmony doesn't have that direct command capability. You would have to set up a macro to go through the menu system to do it. I have tried that and I don't like all of the different TV menu screens flashing up on the screen when you start or stop that specific activity.

I have KDL-46XBR2 and there is a discrete code in my 880 device menu for speaker toggle. It works. Maybe you can try setting your TV as XBR instead of a V2500. If you then see the toggle option and it works, you can ask Logitech to add it to the V2500 menu. If it doesn't work, it may be another design feature left out of the V-series.

Gregg

Did you email the HEX code to tech support?

Sony KDF 60XS955.
I don't know if Harmony Tech can help you cut and paste the command. Try it out first. If you have another learning remote, you can do a back and forth???

Sounds like a job for Dolby Volume, too bad it's not out yet...

As always, Joe, I'm in your debt...hehe.

TTx

Yes I did, and have gotten no response. When I was on the phone with support, I even brought it up again, and she just ignored it.

EDIT: I hadn't read your post/reply on the previous page about asking for a Tier 2 person. Didn't realize that might be necessary. Thanks for the info. I am first going to try to change my TV to a different Sony model which supposedly has the speaker on/off toggle in the Harmony. If that works for mine, I will call back Tech Support and see if they will add that command to my setup.

Thanks, I'll try that tonight when I get home.

EDIT: Just got onto my Harmony account here at work added another television device for a Sony KDL-46XBR2 and there is no speaker toggle to select when I go to "Customize The Device Mode For This TV". Actually, it looks like no matter what model Sony I use, the same list of commands comes up and none of them have a speaker toggle.

You can check the status of your rebate by going to http://logitech.rebatestatus.com/search.aspx if you want. I ordered mine in February I believe, and according to the above link, my rebate check was mailed last Friday.

I have been lacking in coming to these forums for the past couple of months so I was pissed when I updated my remote last week since about January. I was shocked to find the multiple commands for one button press is gone. Why the hell would they do this? Has anything been stated by Logitech or any news come about of an update for this?

This has probably been covered but it's become nearly impossible to charge my 880 - I don't think it has to do with the loose battery (fixed that) but it can take up to five minutes to try and line up the charger with the remote connectors - I had to put a big book on it for it to take last time. Is there any way to resolve this? Is logitech doing anything about it? thanks.

- They originally took the multiple command functionality away when they finally allowed users to customize the LCD screen for each Activity. Now each LCD command is truly independant based on Activity.

I remember seeing a post in one of these threads where someone sent an email to Logitech about the return of the multiple command functionality and they said it was slated for a June release.

Somehow, while my remote was on the charger for about 20 minutes while I stepped out, a crack developed in the plastic covering the screen. Good thing I bought it with my Amex less than 90 days ago!

Thanks Buckneri.
I have one of the pesky HTIB that does exactly as you say. Had some initial problems but after dealing with Teir 2 they were able to get it to work. Tier 1 was not as helpful. If anyone is having these kind of issues with the remote I highly suggest you give tech support a call. I was completely satisfied with the way I was treated as a customer and it seemed they really wanted to get this remote to work for me. So far, I'm a happy Harmony 880 owner.

Cool, hopefully they do bring this back since it helped out with a lot of stuff for me. Thanks for the feedback.

April almost over and no vista software.....I know the old software works but I am too lazy to install it on my new OS if the new one is coming out. My remote really needs some updates lol.

I am having some rather Bizarre behavior from my latest 880.

I have had an 880 at my other place for over a year and it has worked flawlessly with all my components (InFocus Projector, HD-DVD player, DTV HR20-700, Pioneer 84TXsi, Sony CX995V, & Xbox 360.

So I purchased an 880 for the HT I set up in a town-house in Vegas. The first remote I purchased worked the projector (Mits HD1000u), Sony CD-Changer, HD-Tivo, and HD-DVD player mostly OK... it seems to have a button issue where while watching TV and using the buttons occasionally you can push a button 4 or 5 times and it never sends a signal (no transmit icon shows). Also it would never turn the AVR on or off (Yamaha 2090). However, you could always turn the AVR on via the HELP menu or via the Device section.

I worked with level two for several hours and they could never get the AVR to function properly. So due to the button push issue they RMA'd the first remote and sent me a new (second Vegas) remote.

I loaded the old profile after charging into the new remote. Now the new 880 will NOT turn on either the AVR or the Projector? I have spent over an hour on the phone with level two and they could not figure it out either. They asked me to run some tests and respond back. I have done so and the following is the email I have sent to tech support.

After reading if any of you have suffered similar problems and can suggest solutions I would certainly like to hear them!!!!

.............................................

Okay I ran all the tests per you request.



The results were incredibly frustrating and disappointing.



I hope the young lady from Toronto that I met at Cedia will be able to help. What is happening makes no sense at all.



My original 880 here in Vegas has issues where not all the button presses are recognized (no transmit icon during button press). Also that remote would not reliably turn on or off the Yamaha AVR (model 2090). However, it ALWAYS turned the projector on and off.



The NEW 880 here in Vegas.



Listen to Radio Activity perfect.. Turns on AVR and selects Tuner. Turns off every time from main silver switch or from the Power Toggle within the device mode. Power On/Off and Power On/Off Zone1 or 2 do not work
Listen to CD's Activity perfect turns on AVR and selects CD input applies correct sound field. Also turns off both CD and AVR each time silver off button is pushed.
Watch HD-DVD HD-DVD player starts, but NO Projector and NO AVR. You can turn on AVR from Power Toggle within Device mode (instant you push button) or from HELP button by answering question Is the AVR on NO. Selecting Silver OFF button turns off HD-DVD player, but NOT AVR.
Watch HD-Tivo. NO Projector and NO AVR. AVR can be turned on from within Device mode or by using help first time. However I attempted to use the HELP mode 12 times to turn on the projector and it does not turn on. I tried the ON and OFF buttons within the Device mode without success. I also tried the Power On and Power OFF within the Device Mode and they did not work either. I tried to use the Power Toggle selection within the Device Mode and it did not work either.


I then went back and tried the original 880 that I purchased for here in Vegas and when I selected the Watch HD-Tivo activity it turned on the Projector first time, but did not turn on the AVR. I could turn on the AVR with the HELP function.



These responses are very confusing and frustrating. How can the signals work from one remote and not another? Are you folks having a QC issue where you have seen this behavior before?

Vista software out now.....looks like my complaint worked

http://www.logitech.com/index.cfm/do...ontentid=10174

And you downloaded it? Not quite there yet, 2 days to go.

The Vista compatible 7.3 software was available for download on Friday, now that I actually want to download it, it is gone.

Was it pulled because of problems?

Not sure why it was pulled, but it works fine for me.

Here is the link:

http://www.logitech.com/pub/techsupp...yremote7.3.exe

I think I found out why they pulled it. It won't install. I'm using Ultimate with a DreamScene. That could be the issue, or something else. I keeps telling me it wants to stop a running version (which isn't running) and repeats. It let me abort.

Did you Click the "Additional Buttons" button? I just pulled up my KDL-46XBR2 Device Mode options and found the "SpeakerToggle" command in the tenth group of commands. I have not updated my remote in several months, but I cannot imagine that they would have removed this command from the KDL-46XBR2 device mode commands.

Nope, not there. I have tried several different Sony models and have not have it show up

Interestingly, I haven't updated my TV either, in a long time and now I have a discrete Video 8 choice. It replaced the Video 7 + input next which Harmony used to get to 8. Not to mention the speaker toggle. What's happening behind the scenes?

Well, I violated the 'leave well enough alone' principle and now, I'm completely fubar'd.

Courtesy of AVS, I had found a working implementation for my Harmony 880 to control my Vizio P50HDM. Using input cycling, and issuing a number of commands to get to the input I needed (as follows):

Is this list of inputs correct?
[next]

What command do you use to get your device to go to this input RGB
* Use these infrared commands:
InputRGB
[next]

What command do you use to get your device to go to this input AV1 (Video)
* Use these infrared commands:
InputRGB
* I send more commands
InputS-Video
[next] So I decided to add a new device to the remote, and it asked me if I wanted to update the TV with a new model. Now, I can't get back to setting my inputs the "old" way, I'm forced to choose between 4 different 'methods' of setting the input (none of which seem to match my set), and no permutation I've tried (and I think I've tried 'em all) gets me back to a menu where I'm asked if 'I send more commands'.

Above and beyond that, even though I've updated the TV, it keeps telling me there's a new update available. This, after I've updated the remote several thousand times (ok, maybe only 800).

After a stressful NFL draft yesterday, this remote is lucky it survived, but it's pushing its luck at the moment. Any advice is greatly appreciated.

Very strange that a crack would spontaneously appear.

Just out of curiosity - do you have kids? And if so, were they out with you or at home when this crack mysteriously appeared?