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Harmony 880 Official Thread. For all info and FAQs - Page 80

post #2371 of 6264
Quote:
Originally Posted by joe221 View Post

Interestingly, I haven't updated my TV either, in a long time and now I have a discrete Video 8 choice. It replaced the Video 7 + input next which Harmony used to get to 8. Not to mention the speaker toggle. What's happening behind the scenes?

Are you saying that you lost your speaker toggle or that it has mysteriously appeared?
post #2372 of 6264
Hi all. Just wanted to proclaim my love for the 880. I just picked it up a few days ago and I'm thrilled with it.

At first it was a bit of a stuggle to get it to where I was happy, due to my MCE machine, but everything is perfect now.
post #2373 of 6264
Quote:
Originally Posted by wierdo View Post

Somehow, while my remote was on the charger for about 20 minutes while I stepped out, a crack developed in the plastic covering the screen. Good thing I bought it with my Amex less than 90 days ago!

If you're being serious and you really didn't drop it or something, call Harmony. They replaced mine when the USB charger port came loose. They were incredibly easy to deal with.
post #2374 of 6264
Quote:
Originally Posted by joe221 View Post

Interestingly, I haven't updated my TV either, in a long time and now I have a discrete Video 8 choice. It replaced the Video 7 + input next which Harmony used to get to 8.

You might be thinking of Video 9, which has no discrete code in the Logitech database...still.
post #2375 of 6264
Hey all 880 owners out there. My 880 is about 2 weeks old and I noticed there are a couple of buttons they require a little more pressure when pressing them. Is this normal or is there something wrong with my remote? Most of the buttons will send the IR signal with just the slightest pressure and "click"of the button. A few require that I actually press harder on the button in order for it to send. I've already called Logitech about this but I'm supposed to wait for an email contact from Warranty. Any input is appreciated.

MG
post #2376 of 6264
I have two 880's and all of the buttons require the same pressure. Wait and see what happens when Logitech contacs you.
post #2377 of 6264
Quote:
Originally Posted by ZenithPete View Post

Vista software out now.....looks like my complaint worked

http://www.logitech.com/index.cfm/do...ontentid=10174

How's the Vista software working?
I've got the Vista update on the way.
post #2378 of 6264
Quote:
Originally Posted by its2loud View Post

Hey all 880 owners out there. My 880 is about 2 weeks old and I noticed there are a couple of buttons they require a little more pressure when pressing them. Is this normal or is there something wrong with my remote?

The buttons on the harmony 880 are garbage (poorly and cheaply designed compared to other Harmony's and other remotes) as you have just noticed; they will, however, replace it no problem.
post #2379 of 6264
Quote:
Originally Posted by Grimdeath View Post

The buttons on the harmony 880 are garbage (poorly and cheaply designed compared to other Harmony's and other remotes) as you have just noticed; they will, however, replace it no problem.

Have two of them and haven't had any problems. The operate smoothly and consistently. I think "garbage" is a little harsh.
post #2380 of 6264
Quote:
Originally Posted by JBaumgart View Post

Have two of them and haven't had any problems. The operate smoothly and consistently. I think "garbage" is a little harsh.

* keep this in the context of build quality/durability, nothing else *
For a remote that retails over $150, the buttons are pathetic and the materials are less than desirable. Just because you haven't had an issue doesn't mean that they aren't serious and don't exist. I can't count how many posts I've read where people have had the button faces just fall off or the buttons just not work. I myself have had buttons fail on one 880, and have other different, just as troublesome issues with the replacement.

This is a perfectly fine customizable remote (affordable) for the masses if you are comfortable with its issues; however, if you've sampled other more price prohibitive remotes you will appreciate their build quality and this remotes lack there-of.

That said, Harmony will make good with any mechanical problems you have (they need to); something that is not as easy to come by with other manufacturers.
post #2381 of 6264
Quote:
Originally Posted by Grimdeath View Post

* keep this in the context of build quality/durability, nothing else *
For a remote that retails over $150, the buttons are pathetic and the materials are less than desirable. Just because you haven't had an issue doesn't mean that they aren't serious and don't exist. I can't count how many posts I've read where people have had the button faces just fall off or the buttons just not work. I myself have had buttons fail on one 880, and have other different, just as troublesome issues with the replacement.

This is a perfectly fine customizable remote (affordable) for the masses if you are comfortable with its issues; however, if you've sampled other more price prohibitive remotes you will appreciate their build quality and this remotes lack there-of.

That said, Harmony will make good with any mechanical problems you have (they need to); something that is not as easy to come by with other manufacturers.

Have no idea what the button failure rate is on the 880's, but if it was really bad you would certainly hear more about it - they've sold tons of these and from following this board since its introduction you don't see that many complaints about this issue.
post #2382 of 6264
pretty much only use my 880 when i watch dvds so that's mostly on weekends. the remote is usually sitting on the charging base. a few weeks ago i noticed the screen was blank, but the buttons still work and it controls the right components. anything i can do?
post #2383 of 6264
peugenio1914-

I recently had this happen to my Harmony 720. My LCD would never come on, but the remote still worked. All I did was hook the remote up to my computer and update it. Blammo...LCD screen started working.
post #2384 of 6264
Quote:
Originally Posted by JBaumgart View Post

Have no idea what the button failure rate is on the 880's, but if it was really bad you would certainly hear more about it - they've sold tons of these and from following this board since its introduction you don't see that many complaints about this issue.

You will notice that on-line retailers (ie. Amazon, Newegg, etc) sell TONS of refurbished 880's; this isn't an isolated event - they sell TONS (there are dedicated threads on this on ************** and slickdeals.net). There is a reason for this availability of refurbished units.
You may wan't to argue that this is a small percentage of their total volume (well, we can't argue this since we don't know the actual numbers). I will say that I've NEVER seen such a glut of refurbished remotes since ever.
post #2385 of 6264
When was this 880 released?
I think it is pretty old now (old design).

They ought to come out with a new version with better button layout.
post #2386 of 6264
They did come out with a new remote... It's called the Harmony 1000.
post #2387 of 6264
Quote:
Originally Posted by rgroves View Post

They did come out with a new remote... It's called the Harmony 1000.

I would say that the Harmony 720 is closer to a replacement for the 880 than the bigger than your lap, no tactile feel 1000. Maybe it's just me, but I don't want to look at a remote all the time to execute a command, I like the feel of buttons.
post #2388 of 6264
Quote:
Originally Posted by TheMoose View Post

How's the Vista software working?
I've got the Vista update on the way.

I still haven't really had any issues with it.
post #2389 of 6264
Quote:
Originally Posted by hfthomp View Post

peugenio1914-

I recently had this happen to my Harmony 720. My LCD would never come on, but the remote still worked. All I did was hook the remote up to my computer and update it. Blammo...LCD screen started working.

actually, the screen does light up, but it's totally blank as if the contrast was turned way up. i tried connecting to the computer, but it's just a bright screen.
post #2390 of 6264
quick question on this remote do the buttons light up?
post #2391 of 6264
Quote:
Originally Posted by mike2002_1@hotma View Post

quick question on this remote do the buttons light up?

Quick answer: yes.
post #2392 of 6264
Quote:
Originally Posted by bweissman View Post

Quick answer: yes.

Sweet bought one of the refurbs for 100 bucks cant wait to get it
post #2393 of 6264
Logitech has reposted the 7.3 software for the 880.(Vista Version)
post #2394 of 6264
Quote:
Originally Posted by MizzouTiger View Post

Are you saying that you lost your speaker toggle or that it has mysteriously appeared?

Was away sorry for the delayed response. No it's still there. Video 8 appeared after originally being 7+video next. It's all moot for me now. My Sony was "lemoned" by my EW and now I'll have to fight my way through programming a new TV. Whatever that will be.
post #2395 of 6264
Quote:
Originally Posted by TorinoCobra View Post

You might be thinking of Video 9, which has no discrete code in the Logitech database...still.

Nope for the longest time 8 was 7+next.
post #2396 of 6264
Quote:
Originally Posted by mike2002_1@hotma View Post

Sweet bought one of the refurbs for 100 bucks cant wait to get it

A longer answer might have been. Yes they light up, but unless you viewing room is almost pitch dark, you won't notice. Wanna see a remote light up, get you hands on the remote bundled with the Xbox HD-DVD add on. Wow! Too bad it's useless on anything else. But man it lights up!
post #2397 of 6264
Quote:
Originally Posted by citico View Post

Logitech has reposted the 7.3 software for the 880.(Vista Version)


Still won't install on Ultimate with a dream running. Will try some options...
post #2398 of 6264
Had to uninstall previous version first. Then 7.3 installed. Now Favorites lists the channel number with the icon. Did we ask for this? The icons are low res enough now the number screws up the image. Can't find an option not to have the number!
post #2399 of 6264
Sorry for not checking the previous 80 pages...

Can the Harmony 880 control a Sony STR-DE985 receiver?
post #2400 of 6264
Quote:
Originally Posted by ehertz3 View Post

Sorry for not checking the previous 80 pages...

Can the Harmony 880 control a Sony STR-DE985 receiver?

Does the Harmony 880 control a Sony STR-DE985 answer.
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