This problem must exist on other devices too, so if anyone has a solution, I'd love to hear it....I have a Crystalio II video processor and a Harmony 890. I'm having a real problem switching sources on the C-II. The C-II remote has discrete codes for switching between some, but not all, inputs. The two inputs I use the most do not have discrete codes on the C-II remote. The way that I would normally switch between them would be to hit "input" and then scroll either up or down to the proper input (they are adjacent in the on-screen list, so it's either one up or one down, depending).
With the Harmony, I can set it up to bring up the on-screen scroll list. The problem is that I can only choose one direction for it to "scroll." In other words, if I'm on the second input, Harmony doesn't seem to allow me to pick the "up" command as its next; it will only do "down" for changing inputs, period, regardless of where it is in the scroll list. This is trouble for me because there are fourteen different inputs on this list, and even if I could get the Harmony to correctly scroll through all of them (which I can't), it would take forever.
This brings me to a little rant: I hate how the "custom" buttons on Harmony can't be hard wired to existing hard buttons. For example, if I want to add the discrete from my C-II for the "down" command, why can't I map it to the rocker on the remote? Why does it have to be a soft key? If this is possible and I just haven't figured it out yet, someone please correct me, I'd love to be wrong!