Originally Posted by pexley
Man, that sucks! I'm sure I don't have to tell you this, but keep on bugging Toshiba CS so that they take care of you with a new bulb. Ironically, I purchased my 50HM66 on May 9th as well!
I sent confirmations of purchase 3 more times and on the cover letter, I listed my model number, serial number and phone number and asked them to call me.
I just received a phone call from them and they said they could not read the proof of purchase.
The good new was because I listed my phone number, serial number, he could look up my serial number and see that I qualified for a new lamp.
They are sending me one and I should receive it within 5 days.
Will report back later.