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Toshiba 50HM66, 56HM66 Discussion - Page 34

post #991 of 1295
Thanks for the reply! Glad to hear you have had no problems.

I got tired of trying to sell my old set, so I just paid two moving guys to move my CRT rear projection set down to the garage a few minutes ago...all 250 lbs. of it! Two blown discs in by back is already too many, so it was well worth $40 bucks to me.

Looking forward to getting this new Toshiba DLP set up, hopefully by tonight.

Mike
post #992 of 1295
I know no one wants to hear this but I figured I would chime in and let you know that my Bulb just popped with no warning at all. I just watched it last night and the picture appeared normal and there was no flashing etc. or warning of failure. I turned it on just a few minutes ago and heard a pop sound and the picture went blank. The TV keeps turning the light engine off and then turning back on and flashing the lamp failure indicator.

I'm going to phone Toshiba tonight and see if they will do anything. My TV is ~13 months old and probably around 1300 hours or less (as you may note I just checked in a few weeks ago.)

I am beginning to wonder if there is some truth to there being a defect with this set because in my mind, with the kind of use I put this set through, it doesn't really seem excessive. I know someone who has probably put 3x the amount of hours on their RPTV (50" Hitachi LCDRPTV, not sure on model) and his is still running (although the picture on my set is on a completely different level than his set).
post #993 of 1295
Quote:
Originally Posted by Canon View Post

I know no one wants to hear this but I figured I would chime in and let you know that my Bulb just popped with no warning at all. I just watched it last night and the picture appeared normal and there was no flashing etc. or warning of failure. I turned it on just a few minutes ago and heard a pop sound and the picture went blank. The TV keeps turning the light engine off and then turning back on and flashing the lamp failure indicator.

I'm going to phone Toshiba tonight and see if they will do anything. My TV is ~13 months old and probably around 1300 hours or less (as you may note I just checked in a few weeks ago.)

I am beginning to wonder if there is some truth to there being a defect with this set because in my mind, with the kind of use I put this set through, it doesn't really seem excessive. I know someone who has probably put 3x the amount of hours on their RPTV (50" Hitachi LCDRPTV, not sure on model) and his is still running (although the picture on my set is on a completely different level than his set).


If you bought the TV with a "gold" card, that would double the manufacturer's warranty (which I think was 1 year on the bulb), which should cover you, if Toshiba doesn't. If you didn't use a "gold" (or platinum) card to buy the TV - shame on you! Make all major purchases with one!
post #994 of 1295
I phoned Toshiba and they will cover this type of thing until March this year so I'm ok. They gave me the address of a service center so I can just drop in and exchange the bulb for a new one.
post #995 of 1295
Well, I finally got my 56HM66 hooked up and it is simply...WOW! I went back through this thread and dialed in some good initial settings until I get a calibration disc. My kids (16 & 18) were both very impressed, and that's not an easy task.

And, my wife found a buyer for our old, 4:3 55" Toshiba RPTV for $400, so this was a fairly inexpensive upgrade for us. I just wish we had done this sooner. I have some catching up to do...which means I should probably buy a spare lamp.

One odd thing though...the on-screen menu says this is a "50hm66"? Weird.

Mike
post #996 of 1295
Well just to give an update. I went to the service centre and picked up a new lamp. It's the new lamp (Y67) which must be revised to correct a defect with the Y66 lamps (I hope).

The picture looks great once again and my set is working just fine. Less than 24 hour turnaround certainly isn't too bad.
post #997 of 1295
My bulb in my 50HM66 blew last week. The set was 1 week short of being 1 year old. I bought a refurb because it supposedly had a new version bulb that supposedly corrected the premature exploding bulb problem. WRONG. Since I have a refurb there is no warranty on the bulb. I had to buy a new one. When I installed the new one I checked the hours used and found that I had 950 hours on low power. The picture is nice, but this is the second Toshiba product that has failed twice in the first year of service. I don't plan on using their products in the future. Skate at your own risk!
post #998 of 1295
How does one check the lamp hours?
post #999 of 1295
Quote:
Originally Posted by arf1410 View Post

How does one check the lamp hours?

go to page 25 of this thread. Look at my posts 738 and 739.
http://www.avsforum.com/avs-vb/showt...663974&page=25
post #1000 of 1295
I bought my Toshiba (50hm66) in NOV 2006,, and i just started to notice that the picture is becoming dimmer(i really notice it during the day)So i think its time for a new lamp,,,I just wanted to make a note that my power on time is 4831, 6191 Lamp on time and the lamp on/off count is 916.. thats pretty good if you ask me... just wondering if am just lucky or did they fix the lamp problem?(ive read many forums saying theres problems with the lamps)
post #1001 of 1295
I'm still on the original lamp from my November 2006 purchase as well. Though I don't notice any dimming, it may be that it has gradually dimmed or hasn't at all.

I was somewhat nervous when I made the purchase. I was picturing an annual $250 "maintenance fee" in the form of a new lamp. It's a little over a year, and I haven't shelled out the bucks yet.
post #1002 of 1295
Quote:
Originally Posted by phenomenal View Post

I bought my Toshiba (50hm66) in NOV 2006,, and i just started to notice that the picture is becoming dimmer(i really notice it during the day)So i think its time for a new lamp,,,I just wanted to make a note that my power on time is 4831, 6191 Lamp on time and the lamp on/off count is 916.. thats pretty good if you ask me... just wondering if am just lucky or did they fix the lamp problem?(ive read many forums saying theres problems with the lamps)

rather than jump to a new bulb right away, may change the bulb setting from low to high? Also, how can your lap on hours (6191) be higher than your power on time? and also, those hours appear to average greater than 10 hours a day???
post #1003 of 1295
i have been looking for hours on how to check the lamp hours on a 50hm66. i have tried every way possible and all the different procedures posted on a lot of sites and noone seems to know how to check a 50hm66. i can get to the service menu but the 9 doesnt work after that.
post #1004 of 1295
my lamp hours are also hight then the power on time. is that because when i turn off the tv the lamp stays on for a while longer?
post #1005 of 1295
i bought a new lamp yesterday,, its like having a new tv again! i think i might sell these tv and get a LCD Flat Panel.
post #1006 of 1295
Quote:
Originally Posted by phenomenal View Post

i bought a new lamp yesterday,, its like having a new tv again! i think i might sell these tv and get a LCD Flat Panel.

Are you able to buy local, or online, and what is the going price? Also, do you know offhand if the 50 and 56" use same bulb?
post #1007 of 1295
i bought mine local(it was 230 bucks plus tax)the lamp unit model is Y67-LMP
Application Models:50hm66,50hm67,56hm66,57hm167,50hmmx96,65hm167,56hmx96 ,57hm117,65hm117
post #1008 of 1295
ya i already had all my settings boosted up as high as they can go,,,i think someone else
already answered you about the the lamp hour to power hour differents(it will tell you in the service menu) and my tv is on from 8am to 11pm on average(my wife is a stay at home mom and i like to game at night when my son goes to bed ) so my tv is used alot,,Later
post #1009 of 1295
I just bought a new lamp for my 50hm66 and today i noticed three darker squares on the screen(there about 2inchs x 2inchs) I really notice them on the white back ground. the three of them look like a triangle. Just wondering if anyone knows what the problem is,, thanks you in advance for any help.. later.
post #1010 of 1295
this is gonna require a picture before one can speculate...
post #1011 of 1295
any suggestions on an inexpensive upconverting dvd player for the 56hm66? thank you.
post #1012 of 1295
Quote:
Originally Posted by glownem View Post

any suggestions on an inexpensive upconverting dvd player for the 56hm66? thank you.

http://www.amazon.com/Toshiba-HD-A3-...6188800&sr=8-1

Or something like that. Don't count out HD DVD players. Even though, the HD DVD format lost the war, the players by default are upconverting players and are quite good at it. $90 is not bad for this capability.
post #1013 of 1295
i went to get the hda3 from circuit city for $100 with free hd dvds as well but they were sold out, im going to check the website to see if they still have any to ship. i looked at a hda30 for $130 but that does 1080p/24 but my 56hm66 is 720p. any other ideas? also do i need to get hdmi cables for an upconverting dvd player to hook up to my tv? Appreciate the help thank you1
post #1014 of 1295
Quote:
Originally Posted by glownem View Post

i went to get the hda3 from circuit city for $100 with free hd dvds as well but they were sold out, im going to check the website to see if they still have any to ship. i looked at a hda30 for $130 but that does 1080p/24 but my 56hm66 is 720p. any other ideas? also do i need to get hdmi cables for an upconverting dvd player to hook up to my tv? Appreciate the help thank you1


This is starting to wander outside the purpose of this thread, but I'll try to help a little more...

The 1080p/24 will work on your 56HM66, but it'll obviously only be 720p and it won't 24. For your purposes as an upconverting player, it will exceed your needs. Yes, HDMI will be necessary.
post #1015 of 1295
I have a 50HM66 and we noticed a horizontal line (almost like window tint) that slowly started to creep down and is now about 5" wide. We just replaced the lamp so we know that isn't it, but we have only had the TV for a 1 1/2 years. I called customer service but they claim there is no fix. Has anyone experience this problem? And if so, do you know how to fix it?
post #1016 of 1295
Quote:
Originally Posted by BumpusB View Post

I have a 50HM66 and we noticed a horizontal line (almost like window tint) that slowly started to creep down and is now about 5" wide. We just replaced the lamp so we know that isn't it, but we have only had the TV for a 1 1/2 years. I called customer service but they claim there is no fix. Has anyone experience this problem? And if so, do you know how to fix it?

I believe that was a known problem with these sets, and Toshiba had a recall for them. Go to this web page and click on Resources, then under Notices, "Information for Owners of Toshiba 50HM66 and 56HM66 DLP® Televisions":
http://www.tacp.toshiba.com/televisi...p?model=50HM66

You can enter your set's serial number to see if it is affected. Even if it is not, I would call customer service back and explain that you are having the problem described on their web page.
post #1017 of 1295
afty,

Thanks! I called the other day and they acted like they have never heard of it. My serial number matches up with that issue and I'm calling them now to get the light engine replaced.

Brandi
post #1018 of 1295
Brandi,

No problem, glad I could help. It's sad that Toshiba's own customer service wasn't aware of the problem.
post #1019 of 1295
My parents' set did the same thing after about 10 months. Warranty LE swap resolved it. It's a collapsing light tunnel. All will be good as new when that's done. It's a relatively quick procedure, too.
post #1020 of 1295
Quick when they have the parts....Mine has been in the shop for a month now waiting for the LE to come in. It is on backorder, and no amount of arm twisting seems to be able to pry a date of when it will be available.

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