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Samsung 1080p Owner's Thread --- HLSxx87W/HLSxx88W DLP Models - Page 702

post #21031 of 21377
My understanding, based on other folks' experiences here, is that you do NOT want to attempt to update the firmware of these sets by any means.

I could be wrong, but I have yet to hear of someone doing this successfully.
post #21032 of 21377
Quote:
Originally Posted by ChuckF. View Post

I say dirt, a lot of dirt. In the first picture it almost looks like dust on the lens is dispersing light onto the plastic on the inside of the set, and what you are seeing is the actual inside of the tv. In the second picture, I suspect that may be dust on the main mirror you are seeing. If you see it as a second image, that makes sense as well because what is 'on' the mirror is a smaller version of the final screen picture. This may be showing up now because the new lamp is so much brighter than the old one.

I would remove the frame/screen assembly (many screws from back into frame, a few at the bottom hidden under some panel) and remove it carefully. Check main lens and mirror for dust. The backs of the screen tend to stay fairly clean. Avoid ammonia products. Clean soft cotton with a bit of distilled water is the safest way to go.

I just now saw this reply. Thanks. Perhaps that is it. Although I confess the thought of pulling off the frame/screen has me a bit nervous.

The TV, stand etc do seem to get a fair amount of dust on them that I wipe off every couple of months. Perhaps some of this has seeped into the set.
post #21033 of 21377
Quote:
Originally Posted by 120inna55 View Post
Yep, that's ugly. If all they did was replace the ballast and lamp, then no, they didn't need to be in the SM.
The only other thing they did was take my vacuum cleaner and clean out some of the dust that was on the inside after they took off the back panel. They put the end of my vacuum on top of some very large board to the left of what they took out to replace my lamp and ballast.
post #21034 of 21377
So the guy came out yesterday and saw the problem I had described in previous posts in the forum. He said he was not sure what it might be and would be calling tech support on Monday and would get back to me then. His only thought initially was that it might be a main board. It's still under warranty for repairs, so is that something they would fix or is that the point where it's too expensive with a four year old tv that they replace it. I got the tv through Best Buy.
post #21035 of 21377
I finally received my new lamp. It was a long story but at least I have my tv back working properly. Now I know why I bought this tv in the first place.
post #21036 of 21377
Help! We have a 4 year old HLS5687WX/XAA that shut down out all of a sudden. We tried to turn it back on....and the light lamp blinks a few times then all 3 lights blink, then it shuts down. The lamp does not turn on, and the color wheel does not spin up. We have replaced the lamp, ballast, and color wheel at this point and it is still doing the same thing. Any ideas out there? We LOVE this TV and hate to replace it if we don't have to. Has anyone else had a similar problem and had luck fixing it? Any and all help is appreciated! Thanks in advance!

Paul and Michelle
post #21037 of 21377
Quote:
Originally Posted by pjmrg1 View Post

Help! We have a 4 year old HLS5687WX/XAA that shut down out all of a sudden. We tried to turn it back on....and the light lamp blinks a few times then all 3 lights blink, then it shuts down. The lamp does not turn on, and the color wheel does not spin up. We have replaced the lamp, ballast, and color wheel at this point and it is still doing the same thing. Any ideas out there? We LOVE this TV and hate to replace it if we don't have to. Has anyone else had a similar problem and had luck fixing it? Any and all help is appreciated! Thanks in advance!

Paul and Michelle

Your problem could be a number of things. I assume you've done a search for the safety switch issue which is easily fixed (free), but given you've replaced these other components, that's probably been ruled-out at this point.

It could be your power supply, but again, that's just a shot in the dark.

I'm usually annoyed by replies to questions that simply offer advice as opposed to a solution to the problem, but I feel compelled to recommend the following:

I would say that you're getting close to already having dumped more money into this TV than it's worth at this point. That's saying nothing to the quality of the TV, mind you. I understand your liking the TV as I also like mine, but you've probably paid at least $250 so far and still have a non-working TV. If I were you, any further money towards this set would be to a licensed repair shop.
post #21038 of 21377
Got a call to day from the tech today saying he spoke with Samsung and ordered parts for the optical block. When they come in he will call back to install. Does anyone have any idea what that is? I tried looking around the internet and I saw some reference to it, but the pictures people showed didn't look like exactly the same thing.
post #21039 of 21377
I would beg to differ that OSRAM will work same as Philips. I have personally experienced that the picture quality of Philips is far better than the OSRAM bulb. I would not recommend anyone to use that bulb for saving hardly $10-20. What's the point on having a HD television then if the picture quality is jeopardize?

Sales tactic? then why Samsung uses Philips as OEM (original equipped by Manufacturer)?? It seems like other way around... don't you think so??
post #21040 of 21377
Quote:
Originally Posted by adam80 View Post

I would beg to differ that OSRAM will work same as Philips...

With whom are you differing?
post #21041 of 21377
I found this on CL close to me (close to me is the operative) for $400 w/small stand. EDIT2: Says watches little tv - most days it is off, 30-60min per day when watched.

After spending about an hour reviewing various threads on this series, I'm not too warm an fuzzy about the robustness of this TV - especially one that is 5 years old.

I can replace components OK and the mirror job would be trivial for me, but I'm beginning to think that any DLP is really a big contraption with lots of mechanical components when compared to LCD or Plasma.

I would accept all the DLP baggage if I could afford a Mitsu 82"

I do like the idea of the old CRT HDTV rear projections, but they are too big and heavy for me to fool around with. (I have a 52" Pioneer SD that I'm trying to get picked up for free from my front porch!)

Any suggestions? Might there be better choices out there when deal with old HDTV's?

My initial feeling is that $200 is a reasonable offer if nothing is wrong with this one. However, considering what could be about to fail, $100 or walk away might be the wisest.

Thanks in advance,
Tom

____________________

EDIT: Oh, the Service Menu and checking lamp life: There was a thread that said merely checking the life would reset all the brightness, etc. settings. Although I would like to check that, I would never do something to reset anything on a set I don't own. Is there any total hours on tv that can be checked? or any other life checks?
post #21042 of 21377
Mine has been trouble free now for 4 and a half years. If you do have problems, the parts seem easy to swap out. Lots of help on this thread. The only way to check the hours is to go into the service menu which like you said will reset the user settings. Offer him $200, you never know. It's a great TV IMO. A new bulb for $100 nets you a nice bright picture. Mine runs most of the day since it is also hooked up to a HTPC so between music, news movies etc, it gets a work out. Again, it's trouble free besides a new bulb every 2 years. I see you are looking at a 50" set. If thats true, I would look around for a new 50" Panasonic plasma. They can be had for around $500-$600 for the 720p model.
post #21043 of 21377
badgerpilot,

I'm surprised - I'd have thought there would have been a Summary or Status screen that would tell all information (like the laser printers do.)

I'm not really looking for a 50" but rather cheap but must be robust and last some years.

My ultimate desire is the 82" Mitsu and only because there isn't anything bigger at a reasonable price.

FYI: For $500-600, I'd either buy something on sale (probably smaller) or would need to find something a lot bigger for that price. (A 73" Mitsu maybe)

THanks
Tom
post #21044 of 21377
Would it be ok to transport a 50" laying on its back? sticking out the back of a trunk of a full size car (!)

Yeah, I know...

Thanks
Tom
post #21045 of 21377
Quote:
Originally Posted by 6volt View Post

Would it be ok to transport a 50" laying on its back? sticking out the back of a trunk of a full size car (!)

Yeah, I know...

Thanks
Tom

I would say you could kiss that mirror goodbye if you transport it on its back, but I may be wrong.
post #21046 of 21377
Has anyone got 1080P to work over VGA from an ATI video card?
post #21047 of 21377
I can't seem to get 1080P to function over VGA.
post #21048 of 21377
Sorry, for the triple post, but I needed three in order to post this question. Any advice, would be welcome.
post #21049 of 21377
6volt,

I was talking about new, on sale 50" 720p Plasma. I agree that the Mitsubishi will get you a bigger screen for not much more. I only talked about 50" since that was the model you were considering. I wouldn't transport it on it's back either. Like I said earlier, if you can get it for a nice price, this set has an excellent picture.
post #21050 of 21377
Well, I went to look at it (model HL-S5087W) and it was squeaky clean and worked perfectly.

Build date Jan 2007 and 23xx hours on the lamp. Claims is first lamp and I believe it.

My concern is that there are so few hours on this set, the issues that can develop with this set could still be lurking around the corner. (I'd be happier if the set had the gray bar light tunnel loose mirror problem.)

I wonder what a fair price is?
post #21051 of 21377
Can these sets receive a 1080p signal? I ask because whenever I try to feed my HLS5687 a 1080p signal from either a media streamer or cable box via HDMI, I get the blue screen and "mode not supported" error. When I change the source to 1080i it displays fine.

Any ideas?
post #21052 of 21377
Quote:
Originally Posted by sadcaper View Post

Can these sets receive a 1080p signal? I ask because whenever I try to feed my HLS5687 a 1080p signal from either a media streamer or cable box via HDMI, I get the blue screen and "mode not supported" error. When I change the source to 1080i it displays fine.

Any ideas?

I have a HLS6187W, and it has a PS3, XBox 360, DirecTV, and an Apple MacBook Pro that all feed it 1080p no problem. I did get that "mode not supported" message a few times when I was trying to connect my laptop using different settings. I also got that message when trying to feed it a 1080/24p signal. It can't handle those, but I can't see your media streamer or cable box trying to do that.

I am selling mine, to get a plasma with my new bonus. I currently love the PQ but am assuming the jump to a flagship 2011 Plasma will be a big improvement.
post #21053 of 21377
Thanks for the input. I guess I'm not sure if they are 24p or not. They are basically bluray rips at 1080p. If those are 24p then I suppose that could be the problem. It's weird cuz I rented a movie on DirecTV that said it was 1080p and I got that same message. Just not sure what's causing it.

Definitely jealous of your new TV!!! ;-)
post #21054 of 21377
Quote:
Originally Posted by sadcaper View Post

Thanks for the input. I guess I'm not sure if they are 24p or not. They are basically bluray rips at 1080p. If those are 24p then I suppose that could be the problem. It's weird cuz I rented a movie on DirecTV that said it was 1080p and I got that same message. Just not sure what's causing it.

Definitely jealous of your new TV!!! ;-)

I just checked "our" manual. It covers your model, my model and the 50". I have PDF of it if you need one. Your tv definitely supports 1080p. Are you using HDMI to connect everything? Or component cables? I believe that anything with digital rights management like DirecTV will not allow a 1080p connection over component..... But then that would result in an error message from them not the tv saying it doesn't support it.

Hmmm mm mm mm
post #21055 of 21377
Quote:
Originally Posted by sadcaper View Post

Thanks for the input. I guess I'm not sure if they are 24p or not. They are basically bluray rips at 1080p. If those are 24p then I suppose that could be the problem. It's weird cuz I rented a movie on DirecTV that said it was 1080p and I got that same message. Just not sure what's causing it.

Definitely jealous of your new TV!!! ;-)

And no Blu Ray rips wouldn't be sent at 1080p/24. That's only for Blu Ray players sending the picture in that cadence to tbs that can handle it.
post #21056 of 21377
Quote:
Originally Posted by sadcaper View Post
Thanks for the input. I guess I'm not sure if they are 24p or not. They are basically bluray rips at 1080p. If those are 24p then I suppose that could be the problem. It's weird cuz I rented a movie on DirecTV that said it was 1080p and I got that same message. Just not sure what's causing it.

Definitely jealous of your new TV!!! ;-)
1080p would just cover the 'resolution' and not the 'frame rate' of the material. 1080p BD is 24 fps. The Sammy supports 1080p 60 but not 1080p 24.
post #21057 of 21377
Well I am now thinking it's the framerate issue that you mentioned. When I set the resolution of the streamer to be 1080p/60hz at the menu level it displays fine. However, when I start a movie, it goes into the not supported mode. The framerate of all the BD rips is 24 (or like 23.76 or something) so I'm guessing that is the issue. Bummer. Do newer TVs support 1080p/24p over HDMI?
post #21058 of 21377
Quote:
Originally Posted by sadcaper View Post

Well I am now thinking it's the framerate issue that you mentioned. When I set the resolution of the streamer to be 1080p/60hz at the menu level it displays fine. However, when I start a movie, it goes into the not supported mode. The framerate of all the BD rips is 24 (or like 23.76 or something) so I'm guessing that is the issue. Bummer. Do newer TVs support 1080p/24p over HDMI?

Yeah, that's one of the new features I am looking forward to upgrading to. That and no more overscan.
post #21059 of 21377
Can someone PLEASE SEND ME THE "2006-12-11" firmware (1022) or the even newer 2007 firmware? I am a professional and have access to electrical engineering facilities. This is for a fix that I really need to do.
post #21060 of 21377
Well, after a little over 4 years, my 6187w is giving the 3 flashing lights, and won't stay on. I'm hoping it's just the lamp.

I ordered a Osram replacement on the bay, and spoke to the owner of the store--his opinion was that the Osram bulbs are just as good as the Phillips. Hopefully he is correct.

Questions:

1. Should the lamp replacement make a noticeable improvement in TV PQ/performance?
2. What else should I do from a maintenance/cleaning perspective while I'm in the back of the set?

Thanks for the help guys!
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