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Samsung 1080p Owner's Thread --- HLSxx87W/HLSxx88W DLP Models - Page 703

post #21061 of 21377
I just replaced the 4+ yr old lamp in my 6187 yesterday with a Phillips from Amazon and I was amazed at the difference. TV looks new again. I should have done it two years ago. I got the lamp/housing for like $112 shipped.
post #21062 of 21377
I have a HLS-5687 and I have no sound from the right speaker. I was able to check the speaker to see if it was blown and it is working fine. Does anyone know if the sound card in this tv could be bad.
post #21063 of 21377
Realized I posted to the wrong thread. Whoops.
post #21064 of 21377
I apologize for the double-post... I just remembered this thread's existence:

I searched around for this problem with very few (to no) useful results. To summarize:

First my TV started having OSD problems such as showing a "Component 1" input setting even though I was on HDMI 2 or something. And to make matters worse, the "Component 1" message would never go away. Switching inputs, turning the TV on/off, etc didn't work. I had to physically remove the power cable and plug it back in. There were other display problems with the on screen menu, too.

Eventually, after enough power cycles when trying to fix these display problems, my TV started having problems turning on. It now can take 30-60 mins to turn on for the first time every day. First time I power it on, the screen stays black, and eventually it turns itself off and the red standby light comes back on. So I have to turn it back on again, and this cycle continues several times before the screen lights up. This sounds like a bulb problem, I think, but the timing seems strange to me. It was very sudden, and only happened after the problem with the display I described above. Also, it's not that the display starts out very dim and then slowly lights up, it just won't turn on at all for a very long time.

What do you guys think? Because of the first problem, my feeling is that this is somehow related to a software bug on the TV... or some other hardware failure not related to the bulb. If it's software, sadly Samsung doesn't seem to offer firmware upgrades for their DLPs.

I'm very close to pulling the trigger on a new Sharp LC-60E88UN, but if it's just a bulb problem, then I'll just replace the bulb and call it a day. I don't want to waste money/time on a bulb if that's not the problem, though.

Thanks in advance for the help.
post #21065 of 21377
I do not think replacing the lamp will resolve all of your issue. Somewhere in this thread, at least one other person had your issue as far as the input labels sticking or not showing up at all. I seem to recall it resulted in gradual decline until the set was unusable. I believe it had to do with the I/O board, but I don't want to mislead you. I've followed this thread from the beginning so I'm just going by memory, and I regret I can't give you hard and fast data or even point you to the posts.

It looks like you're leaning towards an upgrade, and all you need is a little nudge. Well, despite the fact that I love my set and its beautiful image quality, I have to recommend you don't dump any money into it, and take the plunge on that new one you've got your eye on.

I agree that if it were only a lamp, the decision would be easy. Sadly, I don't think that's the case. Good luck.
post #21066 of 21377


There it is, right above the front wheel well, a dreaded black spot. Think this may have something to do with the DMD....that or a bug has decided to die right there. Anyone else seen this issue?
post #21067 of 21377
Have you opened the inspection ports on the side and looked to see if something is inside on the mirror or possibly down on the lens.
post #21068 of 21377
Quote:
Originally Posted by 120inna55 View Post

I do not think replacing the lamp will resolve all of your issue. Somewhere in this thread, at least one other person had your issue as far as the input labels sticking or not showing up at all. I seem to recall it resulted in gradual decline until the set was unusable. I believe it had to do with the I/O board, but I don't want to mislead you. I've followed this thread from the beginning so I'm just going by memory, and I regret I can't give you hard and fast data or even point you to the posts.

It looks like you're leaning towards an upgrade, and all you need is a little nudge. Well, despite the fact that I love my set and its beautiful image quality, I have to recommend you don't dump any money into it, and take the plunge on that new one you've got your eye on.

I agree that if it were only a lamp, the decision would be easy. Sadly, I don't think that's the case. Good luck.

Thanks, that was the impression I've been getting more and more. And you're right, I was sort of leaning towards getting a new set (in fact, I think a part of me would be disappointed even if my TV started miraculously working flawlessly again right now ).

The problem is actually more unpredictable than I thought, though. It doesn't just happen the first time I turn it on in the day... in fact, it doesn't always even happen the first time I turn it on.

Anyways, I'll probably end up replacing it, but I think I might keep it around in hopes of fixing it and using it as a secondary TV in the bedroom (something I never considered before, but wouldn't mind). If it's the IO board, though, that sounds like a costly repair...

I gotta say, as impressive as the picture for this TV has been, I haven't been impressed with the quality. I was sure hoping to get more than five years out of this set, but I've had problem after problem. Definitely not getting a DLP again, and definitely not getting a TV right at launch again, and I'll at least be weary of Samsung next time, too...

/rant

EDIT: Although to be fair to new DLP's, IIRC, they've improved to the point that they use long-life LEDs and very few to no moving parts to display the picture.
post #21069 of 21377
Quote:
Originally Posted by jon96cobra View Post
Have you opened the inspection ports on the side and looked to see if something is inside on the mirror or possibly down on the lens.
No, im gonna check it out now

EDIT

Problem appears to be gone today. I did open the port to check it out. Looked ok but really dusty in there. Any recommendations on how to clean up in there?
post #21070 of 21377
I've been having issues with mine. TV gets picture alright but some major issues...


OSD (channel number, volume, etc) don't show up on screen most of the time. Occasionally they'll show up after powering on (very infrequent) but then after a few minutes, or changing inputs, will disappear again. So I never know what channel I'm on, or what volume I'm at. Also, I am unable to access the TV Guide, either from navigating through the menu (which does show up) or through the remote. Nothing happens. Occasionally a menu box will freeze on the screen and stay there, even with channels and even inputs changing. Had a guy come out to check the TV out. Also, there is a spot which is hard to see (you see it when the screen is all black) which seems like a reflection or something since the same shape manifests itself multiple times on the screen, all in a line. Some parts were ordered, though I'm concerned since I saw one of them on Samsung's Parts website as under 'Nationwide Backorder' and I only have two months left on my extended warranty.
post #21071 of 21377
The UI/Firmware has bugs. I had a tech come out years ago, and when he was trying to install a new board the UI started working again. But after he left, it stopped (volume display, etc). Unfortunately, when you spend this much, it's tough to swallow that the product wasn't QA'd properly. At the price these DLPs were selling for, it's unacceptable.

Having said that, my set is ISF calibrated and still looks very good. The PQ isn't as natural as my Loewe CRT, but the colors are very nice.
post #21072 of 21377
Hey all - wow what a thread. There's no way I have time to search through 703 pages for an answer so here goes - PLEASE HELP!

I've had this wonderful TV since 2006 and in last few weeks have connected it to a newly built HTPC. Well, I've got some serious overscan happening. I can BARELY see the right edge of the leftmost icons on my desktop - can't see the W7 taskbar at the bottom at all and the right side is just as bad along with the top - I'd say it's 5-6% overscanned at least - a real PITA for an HTPC.

I want to try n correct this at the set level vs. drivers and ruining the 1:1 pixel mapping.

So, I have gotten into the service menu and all I'm looking to do is shrink the sides/bottom & top a bit, but don't know where those setiings are at. I know the risks and will make very small adjustments at a time, if it's even possible.

I have tried all of the setting in the UI to no help as some of the newer LED DLP settings like "Just Scan" and "Extend" don't exist on my TV. Is there newer firmware available that would offer these setting or improve anything for me? Is it even possible to flash firmware on these things?

Can someone point me in the right direction in the service menu please? Thank you! And I'd buy you a beer or twelve if I could!
post #21073 of 21377
Quote:
Originally Posted by Brahmzy View Post

Hey all - wow what a thread. There's no way I have time to search through 703 pages for an answer so here goes - PLEASE HELP!

I've had this wonderful TV since 2006 and in last few weeks have connected it to a newly built HTPC. Well, I've got some serious overscan happening. I can BARELY see the right edge of the leftmost icons on my desktop - can't see the W7 taskbar at the bottom at all and the right side is just as bad along with the top - I'd say it's 5-6% overscanned at least - a real PITA for an HTPC.

I want to try n correct this at the set level vs. drivers and ruining the 1:1 pixel mapping.

So, I have gotten into the service menu and all I'm looking to do is shrink the sides/bottom & top a bit, but don't know where those setiings are at. I know the risks and will make very small adjustments at a time, if it's even possible.

I have tried all of the setting in the UI to no help as some of the newer LED DLP settings like "Just Scan" and "Extend" don't exist on my TV. Is there newer firmware available that would offer these setting or improve anything for me? Is it even possible to flash firmware on these things?

Can someone point me in the right direction in the service menu please? Thank you! And I'd buy you a beer or twelve if I could!

Which model? The '88' can be set to turn off overscan introduced by the video processor. With the '87' the overscan setting will not 'stick' and turns back on after each power cycle.

Optical overscan from the lens will still be in play regardless of whether video processing overscan is on or off.
post #21074 of 21377
Quote:
Originally Posted by Brahmzy View Post

...Well, I've got some serious overscan happening. I can BARELY see the right edge of the leftmost icons on my desktop - can't see the W7 taskbar at the bottom at all and the right side is just as bad along with the top - I'd say it's 5-6% overscanned at least - a real PITA for an HTPC.

I want to try n correct this at the set level vs. drivers and ruining the 1:1 pixel mapping...Can someone point me in the right direction in the service menu please? Thank you! And I'd buy you a beer or twelve if I could!

If memory serves, it's under OPTION-->SDP62(SCALER).

If you have an HLS6187W, I don't believe the setting will stick (i.e., as soon as you power cycle the TV, it will default back to overscanning).

The setting will stick on an HLS6188W.

You will see some comments from 87 owners claiming to have gotten theirs to stick, but I believe it eventually reverts back on them. There were some early posts about the overscan only working on the vertical axis, too.

Bottom line is I don't believe you'll have any luck with overcoming the overscan on an 87.

I'm not a HTPC user, so I can't speak from experience, but I believe I recall some users having success with program called "powerstrip" to fix this on the PC side.

EDIT: scsiraid and I were answering at the same time. His post is more concise.
post #21075 of 21377
Thanks all - yeah, it's the 87 and it's before Dec '06 I'm pretty sure. Looks like I'm hosed on the overscan. No way the wife'll let me purchase a new set either, darnit. Argh.
post #21076 of 21377
Tomorrow the repairman is coming out to fix my set. I've attached a photo of what the spots look like (and another photo outlining the shape of the spots). It was very difficult to get a picture of one of them. It's barely visible when the entire screen is black, and not visible at any other time. The spots really don't bother me, I thought maybe it was an internal reflection off something. It's slightly below the center in the picture below. Each spot appears about 2 inches wide on the screen, it's almost like a sideways mushroom. It's inside of the glare, but not the whole thing.

UPDATE: Set fixed, hopefully shapes are gone, hard to tell since it's daylight hours.
LL
LL
post #21077 of 21377
Well, the PCB swap fixed the OSD/TVGOS problem, but even with the light engine replaced, the exact same shapes that appeared on the screen are still there. However, they are in different spots. Thoughts? I'm not sure how difficult it will be to get this fixed when the repairman cannot see what I'm pointing out. It is extremely difficult for me to even point them out during the day, and I already know what I'm looking for. It is at night when its pitch black that they are easier to point out, and obviously these are not service call hours.
post #21078 of 21377
Ideas, anyone? I'd prefer to make another service call but I feel this is going to be very difficult to even get diagnosed, if I'm the only one seeing it. Attached are two other pictures. The light engine was replaced, and that didn't get rid of them. What else could it be? I don't think it'd be the screen, if the position of the spots are different since the repair.
LL
LL
post #21079 of 21377
Brian,

Get a big blanket or tarp to put around and out front of the set so the service person can see what you are seeing during the day. That is a strange one on what you have going on. I'll take a closer look at my HLS88 to see if it has similar issues.
post #21080 of 21377
It has been a long time since I posted on these boards but I have lurked. Just wanted to let people know changed the bulb on my Sammy HL-S6187W after 5 years of service.

No problems, I just thought the pic was getting darker around the edges, my wife said I was crazy (she says that alot). Went ahead and ordered the bulb from Discount-Merchant.com; $130 for Philips bulb and housing.

Changed the bulb and OMG - I forgot how great the picture was. I went in to the service menu to reset the bulb hours and I had 17,646 hours on the original bulb - WOW!!.

Now I just need to recalibrate the screen.
post #21081 of 21377
Quote:
Originally Posted by cpkramers View Post

I just replaced the 4+ yr old lamp in my 6187 yesterday with a Phillips from Amazon and I was amazed at the difference. TV looks new again. I should have done it two years ago. I got the lamp/housing for like $112 shipped.

Can I ask you, did you get a Philips bulb (did it come in Philips packaging?). The reason I ask is that I saw this deal as well and almost ordered it. Then I went to the vendor's website to and the bulb you got for the $112 wasn't a Philips. So I shopped elsewhere.

However, if this is the real 'deal' I need to order another bulb for another DLP and I'll shop there.
post #21082 of 21377
Quote:
Originally Posted by Brian81 View Post

Ideas, anyone? I'd prefer to make another service call but I feel this is going to be very difficult to even get diagnosed, if I'm the only one seeing it. Attached are two other pictures. The light engine was replaced, and that didn't get rid of them. What else could it be? I don't think it'd be the screen, if the position of the spots are different since the repair.

My thoughts are: That is ambient light reflected off of the mirror.
Carl
post #21083 of 21377
Quote:
Originally Posted by calentz View Post

My thoughts are: That is ambient light reflected off of the mirror.
Carl

Hi, it is most noticeable when it is night and there are no lights on.



EDIT: I do have the TV near a wall. Some light does exit out the back of the casing, perhaps it is reflecting back off the (white) wall? I'll have to try putting something darker behind the set and see what effect that has.
post #21084 of 21377
Quote:
Originally Posted by Brian81 View Post

Hi, it is most noticeable when it is night and there are no lights on.



EDIT: I do have the TV near a wall. Some light does exit out the back of the casing, perhaps it is reflecting back off the (white) wall? I'll have to try putting something darker behind the set and see what effect that has.

I have bias light behind mine - no problem. Anything that is in front of the TV can be reflected off of the mirror. I lined the inside of my TV with black velvet to reduce the internal reflections. With the TV powered off, light coming in front the front side & reflecting off the projection lens can be seen as kind of a glow in the center of the screen.
Make the room pitch black & take a flashlight and shine it around the room
while looking at the TV. You will be amazed.
Carl
post #21085 of 21377
It's not really a glow (I took pictures with flash on), but the spots are actual shapes, they appear in multiple places, and are all the same size and shape. They are always lighter than the rest of the screen.
post #21086 of 21377
Quote:
Originally Posted by Brian81 View Post

It's not really a glow (I took pictures with flash on), but the spots are actual shapes, they appear in multiple places, and are all the same size and shape. They are always lighter than the rest of the screen.

So... you were adding light to the front of the screen? (Reflecting off of the mirror?) Still suggesting the pitch black experiment.
Carl
post #21087 of 21377
Quote:
Originally Posted by calentz View Post

So... you were adding light to the front of the screen? (Reflecting off of the mirror?) Still suggesting the pitch black experiment.
Carl

The shapes are there when there is no light in the room, whether from other room sources or from outside light. I only used flash with the camera because I wasn't able to get the objects/shapes to show up in pictures without it. I tried different ISO settings and it only helped a little. Regardless of light generated by the flash, the shapes I'm speaking of are still there.
post #21088 of 21377
Forgive me if this has been addressed before (700+ pages is a lot to search through)

I have a HLS6187W that's I think 5 years old now. It's still on the original bulb! which I can't believe, cause this TV is used quite a bit. Last time i was in the SM (about 7 months ago) I think there was something like 12-13,000 hours on the bulb.

I've noticed recently at random times that there is slight and I mean very slight flickering on the screen, which when it happens there are very faint lines that appear horizontally across the screen. They go from the top to the bottom at random intervals. And once it starts it only really happens on very light or white images (that or I can only see it happening on those color levels)

When it first started i figured it was my Slingbox going out, so I hooked my Tivo Premiere up to the TV straight component (TV doesn't like the HDCP on HDMI for remote viewing) I thought that was the problem until 2 weeks ago when it happened again. Now it seems to happen every couple days when the TV is on for a good 3-4 hours.

So tonight it started happening again, so I figured I would test it out on the VGA input with a solid white screen to see if it indeed is the TV and not possibly my Tivo Premiere. Tested the VGA input and no problems, then switched back and no problems since.

So I still don't know if it's my TV or Tivo at this point, though with the age of the bulb, I'm really leaning towards it being the bulb on it's last leg. I've read reports of people talking about dim images before the bulb going out, but currently my settings are Custom mode, 78 contrast, brightness 52, on color mode cool 1, and it's definitely a little darker than when i first bought it but its not really all that dim. Also I've noticed if I'm watching something in 4:3 (not often but it happens) that the sides of the screen are starting to band in a little bit. Not a huge deal cause I can't notice it at all when I'm watching anything widescreen but figured I'd include that as well.

so do you all think it's the bulb?...if so, I've heard they aren't that difficult to replace. Is that something I can do myself or play it safe and have a tech do it? Thanks for the help.
post #21089 of 21377
Quote:
Originally Posted by spdj View Post

Forgive me if this has been addressed before (700+ pages is a lot to search through)

I have a HLS6187W that's I think 5 years old now. It's still on the original bulb! which I can't believe, cause this TV is used quite a bit. Last time i was in the SM (about 7 months ago) I think there was something like 12-13,000 hours on the bulb.

I've noticed recently at random times that there is slight and I mean very slight flickering on the screen, which when it happens there are very faint lines that appear horizontally across the screen. They go from the top to the bottom at random intervals. And once it starts it only really happens on very light or white images (that or I can only see it happening on those color levels)

When it first started i figured it was my Slingbox going out, so I hooked my Tivo Premiere up to the TV straight component (TV doesn't like the HDCP on HDMI for remote viewing) I thought that was the problem until 2 weeks ago when it happened again. Now it seems to happen every couple days when the TV is on for a good 3-4 hours.

So tonight it started happening again, so I figured I would test it out on the VGA input with a solid white screen to see if it indeed is the TV and not possibly my Tivo Premiere. Tested the VGA input and no problems, then switched back and no problems since.

So I still don't know if it's my TV or Tivo at this point, though with the age of the bulb, I'm really leaning towards it being the bulb on it's last leg. I've read reports of people talking about dim images before the bulb going out, but currently my settings are Custom mode, 78 contrast, brightness 52, on color mode cool 1, and it's definitely a little darker than when i first bought it but its not really all that dim. Also I've noticed if I'm watching something in 4:3 (not often but it happens) that the sides of the screen are starting to band in a little bit. Not a huge deal cause I can't notice it at all when I'm watching anything widescreen but figured I'd include that as well.

so do you all think it's the bulb?...if so, I've heard they aren't that difficult to replace. Is that something I can do myself or play it safe and have a tech do it? Thanks for the help.

It most likely is your lamp. Replace it yourself. It is designed to be user-replaceable, and thus quite simple. If it's the first time you've done it, it might take you 5 minutes.
post #21090 of 21377
Quote:
Originally Posted by spdj View Post

Forgive me if this has been addressed before (700+ pages is a lot to search through)

I have a HLS6187W that's I think 5 years old now. It's still on the original bulb! which I can't believe, cause this TV is used quite a bit. Last time i was in the SM (about 7 months ago) I think there was something like 12-13,000 hours on the bulb.

I've noticed recently at random times that there is slight and I mean very slight flickering on the screen, which when it happens there are very faint lines that appear horizontally across the screen. They go from the top to the bottom at random intervals. And once it starts it only really happens on very light or white images (that or I can only see it happening on those color levels)

When it first started i figured it was my Slingbox going out, so I hooked my Tivo Premiere up to the TV straight component (TV doesn't like the HDCP on HDMI for remote viewing) I thought that was the problem until 2 weeks ago when it happened again. Now it seems to happen every couple days when the TV is on for a good 3-4 hours.

So tonight it started happening again, so I figured I would test it out on the VGA input with a solid white screen to see if it indeed is the TV and not possibly my Tivo Premiere. Tested the VGA input and no problems, then switched back and no problems since.

So I still don't know if it's my TV or Tivo at this point, though with the age of the bulb, I'm really leaning towards it being the bulb on it's last leg. I've read reports of people talking about dim images before the bulb going out, but currently my settings are Custom mode, 78 contrast, brightness 52, on color mode cool 1, and it's definitely a little darker than when i first bought it but its not really all that dim. Also I've noticed if I'm watching something in 4:3 (not often but it happens) that the sides of the screen are starting to band in a little bit. Not a huge deal cause I can't notice it at all when I'm watching anything widescreen but figured I'd include that as well.

so do you all think it's the bulb?...if so, I've heard they aren't that difficult to replace. Is that something I can do myself or play it safe and have a tech do it? Thanks for the help.

Agree with '120inna55'. Impressive lamp life. Replace it with a real OEM lamp. Don't get suckered by the 'OEM-equivalent' sales pitch, that generally means a Chinese knock-off that won't last three months.
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