Quote:
Originally Posted by dmule3 
My Comcast 6412 box does that too when the DVR records something. If I turn on the TV and box after its already recording a program, it has the mute up top and there is no sound - cant even hear other channels. I used to wait until a commercial then turn box off then on again and set to record again. But now I just leave the box on 24/7, and no problem

My Comcast 6412 box does that too when the DVR records something. If I turn on the TV and box after its already recording a program, it has the mute up top and there is no sound - cant even hear other channels. I used to wait until a commercial then turn box off then on again and set to record again. But now I just leave the box on 24/7, and no problem
You can call Comcast support at 1-800-945-2288 and they can configure your STB so that you can turn off "mute" when a recording is being done. That's what I was referring to in my previous message.
It's a very simple remote control entry. I should have taken notes.







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