I'll be pleased if someone can help me solve a big trouble with my Denon DVD 3930.
I've bought it 2 and half years ago 27.04.2007.
My connections to/from 3930 are :
Denon DVD 3930 <-> Denon AVR 4306 ... audio cables, 5+1 channels audio cables, digital (optical) cable
Denon DVD 3930 <-> Loewe Individual 46" ... HDMI cable
It worked quite fine until Jan 2009.
I own 300 copy protected cds between mine (they were bought between 2003-2006 when majors started to use this useless method) ... many of them can't be played by my 3930.
Forums suggested to upgrade Denon firmware.
(update data are :
Update went right.
Suddenly my Denon started to freeze 3-5 seconds in a random way when I play my audio cds.
Some forums suggests to upgrade Realta firmware too in a Denon authorized center.
I took my 3930 in it.
Engineer told me that my problem is caused by optical lens and in 1 month and half gave my Denon back to me after substituting optical parts.
Result : it freezes again but now without end, 3930 had to be switched off in order to play again till another freeze.
I took my 3930 back again to Denon authorized center : engineer told me he didn't noticed the problem and again substitutes optical parts.
After 2 weeks he phoned me it was ok.
The day I phoned to him in order to take my 3930 back home he said this time he noticed my problem and he would analized it to solve it.
After 2 weeks he phoned me it is ok.
I took it home again : this time he substituted mechanical tray and upgraded firmware.
(I verified data :
Result : it freezes again and now when I switch on my Loewe TV 3930 stop working for 5 seconds and the same if I switch my Loewe TV off.
I'm very very very angry.
Is there someone who is able to solve this sfinx question ?
(Now my Sony RDR-HDX 1090 plays my audio cds and dvds waiting for Denon DVD 3930 to resurge)
status update ... the only way to listen to audio cd is to unplug HDMI cable
new status update : from September to yesterday Italian Denon authorised center took care of my Denon DVD 3930.
They substitute some other parts that I am not informed to.
They substitute an integrated circuit in order to upgrade video firmware too.
(I verified data :
My problem is still here : my Denon starts to freeze 3-5 seconds in a random way when I play my audio cds.
help me !
It's about ten months that I cannot use it !!!
Denon AVR 4306, Denon DVD 3930, Loewe Individual 46", Sony RDR-HXD 1090