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Denon DVD-3930 & DVD-2930 w/Realta T2 Chip Coming September- - Page 162

post #4831 of 4938
I am not sure what laser pick up uses the DVD-3930 (manual gives a part number just for the whole traverse assy).

Gear mentioned in this thread:

post #4832 of 4938
Hi,

Bought 2 used players on eBay.

Looks like at least one of them did not see any action for the last couple of years.

Would be nice if someone can give me a link to the latest f/w for Denon 3930CI.
Tried the links I've found here, but they don't work anymore.

Thanks ahead!

>>Solved, found a creative way to get a serial so can download from Denon Europe. There is also a link in this thread that works, turns out this is pointing to the latest f/w.
post #4833 of 4938
Quote:
Originally Posted by SoNic67 View Post

I am not sure what laser pick up uses the DVD-3930 (manual gives a part number just for the whole traverse assy).

If you can replace it yourselves... Search on eBay... those are really affordable now.

Edit: replacing the laser assy is usually enough to fix the 'cannot play DVD / Movie hangs after 30 mins / hangs when skip to next track / SACD disk only plays as CD' problems, no need to replace the entire traverse unit.

Do a search on eBay for "denon 3930 laser" if you want to replace by yourselves. Laser assy of 2930 and 3930 are the same.
post #4834 of 4938
Hi,

What is the current reading on a healthy 3930's DVD laser? (test mode, laser on/off, DVD laser)

My player say >3300 (>33mA) but that seems a bit high to me. Would expect around 20mA.

Thanks.
post #4835 of 4938
Test it with a DVD-ROM disc inside. Not empty, not DVD-R/+R...
post #4836 of 4938
Quote:
Originally Posted by SoNic67 View Post
Test it with a DVD-ROM disc inside. Not empty, not DVD-R/+R...
Thanks a lot!

Edit: New replacement lasers are using different laser diode, those requiring 50mA for DVD and 45mA for CD. So what I'm seeing is normal.
post #4837 of 4938
Because Denon&Marantz (D&M Holding) issued a takedown letter to many of the sites that where hosting free service manuals for those devices, I cannot recomend anymore for anyone to get one of those players/receivers, nor will I provide free advices for Denon or Marantz devices. Their greed is hitting the DIY community and for what I care they can sink.
I am not affilated in any way with any of those sites, but it was a good place to get those documents free instaed of paying shady russians for the copies.

Now I am sorry I did a show-and-tell of how to replace the Denon crappy lasers, they should feel the full anger of their customers when they have to trow those things in the garbage. Or when they have to pay hundreds of $ instead of a 15$ fix.
Therefore I did delete that post and pictures of how to.

I have now from Denon 1 receiver, 1 CD player, 2 DVD-players and I was looking to buy a new blu-ray one. Not anymore.
post #4838 of 4938
I really don't understand why so many companies seem intent on driving away customers through poor customer support. Unhelpful and sometimes unintelligible call centers. Extortionate parts and service prices. And my favorite gripe is abominable documentation. Take a bow Denon.

I had a 1993 Infinity Q. It came with a 2" thick service manual in addition to an extensive owner's manual. In todays world manufacturers could put their service and all other documents online at trivial cost.

I am not advocating corporate charity, just good after the sale product support.
post #4839 of 4938
I remember the times when the TV sets came with schematics... Now they issue take down notices for same.

I wonder where they would be if the first guy thet invented alphabet copyrighted it. Or the guy that invented multiplication tables. Or the one that discovered electricity, ohms law, kirchoff laws. Or the one that invented the transistor or integrated circuit.
How come the DAC and OpAmp cips manufacturers give datasheets for free (that Denon USED too) and those are not "copyrighted"?
Those corporate guys and the politicians, judges that granted them so much power are STUPID.

For what I care, legally one cannot copyright previous work/art published by others. So Denon cannot copyright schematics that have major elements that where published previously in TI/AD/BB/NJM datasheets or in any highscool or college electronics manuals. I think 99% of their schematics can be traced to others.
post #4840 of 4938
yeah, I've sent my DVD-3930CI back to Denon factory, in Mahwah NJ, three times for complete laser assy replacement (like $275.00 $300.00 each time). Guess I'll have to continue in this manner. I've paid for a new unit at retial cost at this point. Although it does perform well now for a few years, I savor it's usage. The 2ch analog sound is beautiful.

I'm just getting used to my brand new Oppo BDP-93, not bad out of the box, nice soundstage, clean and "airy" sound. But I'd be very intrigued to directly compare it to the DVD-3930CI for CD sources.
post #4841 of 4938
Meah, I did listen CD's on Oppo BDP-93 and wasn't great. Good, but not great.

I am still looking to listen a BDP-83 Special Edition or a BDP-95 - supposelly those should be a step above due to their Sabre DAC's (especially 95 that has two of those DAC's).
post #4842 of 4938
Quote:
Originally Posted by SoNic67 View Post

Meah, I did listen CD's on Oppo BDP-93 and wasn't great. Good, but not great.

I am still looking to listen a BDP-83 Special Edition or a BDP-95 - supposelly those should be a step above due to their Sabre DAC's (especially 95 that has two of those DAC's).

So far I'm very happy with Oppo BDP-93 overall, exceptional video quality and very good CD sound quality. I'm really impressed.

I also have the Oppo BDP-83 and BDP-95 to be used in different systems. Really eager to hear BDP-95.

I just sold my Denon DVD-3800BDCI, I really loved CD quality on this player too. Blu-ray and DVD performance is incredible too. It's the combination of DAC's, AL24 and rigid chassis design that set's these players apart. I wanted to keep it, especially for CD, but had to make decision for space. The BDP-95 seem to out-weigh the DVD-3800BDCI for all it can do (ie. BD, SD-DVD, CD, SACD, DVD-A, HDCD, USB, DLNA, etc.,..), and it does these things very well.

I'm not sure what to do with my DVD-3930CI at this point? It's like brand-new condition
post #4843 of 4938
Keep it. 3930ci for CD's, 2CH SACD's, DVD-A's and DVD upscale. Oppo 93 for everything else. Super combo.
post #4844 of 4938
Quote:
Originally Posted by WestCoastD View Post

I'm not sure what to do with my DVD-3930CI at this point? It's like brand-new condition

eBay
post #4845 of 4938
Quote:
Originally Posted by SoNic67 View Post

eBay

Hi SoNic67, I follow your step, just replace 3930CI Laser lense, still can't read red books CD, just wondering how to do this step...

"14. Put the top and bottom covers back. Plug back the power cord. Using the service manual instructions reset the laser curent value to the new one and zero the "laser on" timer."
post #4846 of 4938
Sorry. Quote from above:
Quote:
Originally Posted by SoNic67 View Post

Because Denon&Marantz (D&M Holding) issued a takedown letter to many of the sites that where hosting free service manuals for those devices, I cannot recomend anymore for anyone to get one of those players/receivers, nor will I provide free advices for Denon or Marantz devices. Their greed is hitting the DIY community and for what I care they can sink.
I am not affilated in any way with any of those sites, but it was a good place to get those documents free instaed of paying shady russians for the copies.

Now I am sorry I did a show-and-tell of how to replace the Denon crappy lasers, they should feel the full anger of their customers when they have to trow those things in the garbage. Or when they have to pay hundreds of $ instead of a 15$ fix.
Therefore I did delete that post and pictures of how to.

I have now from Denon 1 receiver, 1 CD player, 2 DVD-players and I was looking to buy a new blu-ray one. Not anymore.
post #4847 of 4938
Quote:
Originally Posted by SledgeHammer View Post

I honestly have no clue why they make a $1500 DVD player now or ever. Just like I have no clue why they would make a $3800 DVD player or a $5000 AVR.

Because there are rich people in this world that will say "$1000 is too cheap for an X player. What have you got that's better?" and those people will buy a $5000 player that is no better than a $500 player just because it is $5000.

They're buying exclusivity as much as anything else.
post #4848 of 4938
I hope that this is the appropriate thread for this inquiry.

I currently own a Denon DVD-3930CI. I've had it since April 2011. I've always wanted the device because of it's build quality and outstanding performance with DVD upscaling, reference level SACD/DVD-A and redbook CD playback ability. It is by far my favorite device in my ensemble. By the way, it came with an extra NIB laser assembly just in case I experienced any issues with the on board part. Not bad for $372.00 shipped. Thank goodness, I haven't had to use it the extra part (knock on wood redface.gif). Overall, it hasn't disappointed at all. As a matter of fact, it's exceeded expectations.

I also own a Sony BDP-S5000ES that I purchased last year from the AV Science Store for $350.00 (Deal of the Decade) and it's just strictly for blu-ray playback and it too is a finely built device. Because of the laser issues that are prevalent in the 3930CI, I am considering the Denon DBP-4010UDCI to replace the 3930CI. Other than the HQV Realta vs. the ABT video processing, the blu-ray playback capability and the cleaner and more modern look of the 4010, they seem to be the same player.

Here's my quandary.... My 3930CI is working flawlessly. Everything functions perfectly. It's used primarily for redbook CD playback, with the occasional SACD/DVD-A play or DVD movie I don't have in my blu-ray collection.
The Sony BDP-S5000ES has also exceeded expectations. I find no fault with that player at all. The sometimes slow load times are not an issue to me. The blu-ray performance (video and audio) and the refine operation of the device is very impressive. May I again emphasize the impeccable build quality of this device? It's top shelf. Again, no complaints.

So, should I purchase the 4010 (by the way, the price is insanely low Warning: Spoiler! (Click to show)
$749.00
with full warranty) and sell the 3930CI to avoid what seems like the inevitable, failure of the laser assembly.!?!
The 4010 would provide me with an all in one solution, giving me similar if not the same audio playback quality as the 3930, but given the performance of the Sony there seems to be no reason to replace the Sony because I have to believe that the 4010 offers no advantage when it comes to BD playback. Is that a foolish assumption confused.gif
Given my setup (open link under my signature), would purchasing the 4010 be a lateral move or an upgrade. And let me be clear, 3D is of no interest to me at this point and time. So the Oppo BDP-95 has to bring something else to the table.
Edited by ldgibson76 - 6/11/12 at 12:26pm
post #4849 of 4938
The audio DAC's in BDP-4010 (PCM1796) are identical with the ones in DVD-3930 (PCM1796 too). Video processing is Anchor Bay based, instead of Realta... both good performers.
The laser issue might happen on 4010 too, it's to new to know.
PS: The audio DAC's in the Sony BDP-S5000ES are the same PCM1796, combined with their dedicated video processor - so it will really be just a lateral move for you.
post #4850 of 4938
Hello SoNic67.

Thank you for your reply to my inquiry. It does seem that way, a lateral move. I guess I'm intrigued because the 4010 is a newer device with all of the benefits of the 3930CI, but adds blu-ray playback, hi-rez audio decoding and a cleaner look, not to mention HDMI v1.3. That's a positive because I do plan on replacing my v1.1 HDMI equipped processor with a newer 1.3 or 1.4 HDMI model. BTW, I am in no way trying to convince myself that the 4010 is a good move because like you said, when you look at the big picture, it is a lateral move. From the looks of it, measuring the specs of the Sony and the 3930CI, there's no performance benefit to be had opting for the 4010.
Edited by ldgibson76 - 6/12/12 at 10:04am
post #4851 of 4938
If you go on HDMI route, then the audio DAC inside the players will be irrelevant... AVR will be the one doing the conversion.
If you can replace both 3930 and BDP-S5000ES with the 4010, then yes, it might worth the trouble... Unless the laser failes at 1 week after warranty end.
post #4852 of 4938
Quote:
Originally Posted by SoNic67 View Post

If you go on HDMI route, then the audio DAC inside the players will be irrelevant... AVR will be the one doing the conversion.
If you can replace both 3930 and BDP-S5000ES with the 4010, then yes, it might worth the trouble... Unless the laser failes at 1 week after warranty end.

eek.gif That would really suck if that happened. I must qualify my description of the Denon DBP-4010UDCI. The very aggressive pricing is because it is a refurbished unit. It will still have the factory warranty, but it is refurbished, whatever that means. shrug2.gif

By the way, I do understand your resentment with D&M Holdings. Instead of trying to suppress owners of their products from helping one another, they should concentrate on figuring out why and how they have lost so much market share to the Onkyo/Integra group. eyebrow.gif
post #4853 of 4938
Maybe someone did return it to dealer for some kind of fault (instead of sending it for repair)? biggrin.gif
post #4854 of 4938
Quote:
Originally Posted by ldgibson76 View Post

I hope that this is the appropriate thread for this inquiry.
I currently own a Denon DVD-3930CI. I've had it since April 2011. I've always wanted the device because of it's build quality and outstanding performance with DVD upscaling, reference level SACD/DVD-A and redbook CD playback ability. It is by far my favorite device in my ensemble. By the way, it came with an extra NIB laser assembly just in case I experienced any issues with the on board part. Not bad for $372.00 shipped. Thank goodness, I haven't had to use it the extra part (knock on wood redface.gif). Overall, it hasn't disappointed at all. As a matter of fact, it's exceeded expectations.
I also own a Sony BDP-S5000ES that I purchased last year from the AV Science Store for $350.00 (Deal of the Decade) and it's just strictly for blu-ray playback and it too is a finely built device. Because of the laser issues that are prevalent in the 3930CI, I am considering the Denon DBP-4010UDCI to replace the 3930CI. Other than the HQV Realta vs. the ABT video processing, the blu-ray playback capability and the cleaner and more modern look of the 4010, they seem to be the same player.
Here's my quandary.... My 3930CI is working flawlessly. Everything functions perfectly. It's used primarily for redbook CD playback, with the occasional SACD/DVD-A play or DVD movie I don't have in my blu-ray collection.
The Sony BDP-S5000ES has also exceeded expectations. I find no fault with that player at all. The sometimes slow load times are not an issue to me. The blu-ray performance (video and audio) and the refine operation of the device is very impressive. May I again emphasize the impeccable build quality of this device? It's top shelf. Again, no complaints.
So, should I purchase the 4010 (by the way, the price is insanely low Warning: Spoiler! (Click to show)
$749.00
with full warranty) and sell the 3930CI to avoid what seems like the inevitable, failure of the laser assembly.!?!
The 4010 would provide me with an all in one solution, giving me similar if not the same audio playback quality as the 3930, but given the performance of the Sony there seems to be no reason to replace the Sony because I have to believe that the 4010 offers no advantage when it comes to BD playback. Is that a foolish assumption confused.gif
Given my setup (open link under my signature), would purchasing the 4010 be a lateral move or an upgrade. And let me be clear, 3D is of no interest to me at this point and time. So the Oppo BDP-95 has to bring something else to the table.

I too owned the Denon 3930CI and the Sony BDP-S5000ES players. Love the AQ and PQ of the Sony. Sold the Denon after a few years of great service and picked up an Arcam DV139 (DVD/SACD/DVD Audio/CD). In my set up the Arcam was much better than the Denon especially in the AQ department. Just mentioning another option for you.
post #4855 of 4938
I forgot: one small plus for Denon is the HDCD decoding... if you own such discs (I do).
post #4856 of 4938
I just bought a 2930 off of Audiogon that should arrive next week. I bought it to play CD, SACD and DVD-As using DL3. But after reading through the last pages of this thread I'm a bit concerned about the issue with the laser.

I have a few questions regarding the 2930 and laser failure issue:

1. Are there any links still available that provide the DIY step by step process of changing out the laser assembly?

2. Any suggested sellers to buy the laser assembly from?

3. Has there been any reason given from Denon for the laser failure?

4. Is it an issue due to the stock Denon laser?

5. Are there any 2930's with specific build dates that are more prone to the laser failure issue?

The seller assured me that the 2930 plays all discs without issue and I have no reason to doubt him. I just would like to be prepared if the laser does fail in the future. Thanks in advance for any suggestions smile.gif.

Bill
post #4857 of 4938
I have bought 4 lasers from eBay for $13 a piece (Honk Kong seller). The one that I replaced already lasted longer than the original one.
Complain to Denon when/if fails... Maybe if enough owners complain, they will allow their service manuals to go back on line.
post #4858 of 4938
Bill,

There should still be instructions in this thread, not sure the page but start at about 100 and go from there. I replaced the laser in my 2930 with instructions from here, it's really quite easy if your at all mechanically inclined. The 2930 uses a SF-HD65 part number, search for that on ebay and you should get a bunch of hits. No recommended seller but should be less than $20, I bought 2 last time for a total of 25 with shipping. Sorry, can't really answer any of your other questions. Mine plays CD's fine but not so good on DVD, there may be some adjustments I could make with the service manual but I only use it for CD these days so haven't pursued that. Most that have done the switch themselves haven't said they've had any problems with DVD so my problem might be unique or just not reported.

Norm
post #4859 of 4938
Quote:
Originally Posted by SoNic67 View Post

Maybe someone did return it to dealer for some kind of fault (instead of sending it for repair)? biggrin.gif

Hello SoNic67.

I did inquire about the owner history and if there were any issues with the player. I was told by the retailer that after one week of having the 4010, the previous owner decided he wanted a 3D capable device instead. So if there were defects or flaws in the device, I don't think he had it long enough to discover any. shrug.gif

I still haven't made a decision to purchase. My interest mainly lies in the fact it's a 5 year newer device and it has a more modern and cleaner look. The question is whether or not it's smart money (asking price) to make the switch?
post #4860 of 4938
Quote:
Originally Posted by SoNic67 View Post

If you go on HDMI route, then the audio DAC inside the players will be irrelevant... AVR will be the one doing the conversion.
If you can replace both 3930 and BDP-S5000ES with the 4010, then yes, it might worth the trouble... Unless the laser failes at 1 week after warranty end.

If I do opt for the 4010, I will most likely connect it just like you see in the image below, except instead of 5.1 analog connect, it will be a 7.1. The player is currently connected to a Rotel processor, by the way, no slouch in the audio department, but I still prefer the Denon doing the D/A conversion. The HDMI connection is strictly for DVD video playback. The AQ Coaxial cable is there just for the occasion D/A comparison between processor and player. There are times when I do prefer the Rotel to do the work. A rare occurrence, but there are a few CD's in my collection that just sound better with the Rotel. (80/20 rule;))

So for CD/SACD/DVD-A playback, it's the DAC's in the player that's important.

106911.jpg
Edited by ldgibson76 - 6/15/12 at 9:36am
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