HP PL4260N and PL5060N Owners Thread - Page 72

Devonlandry, go to shopjimmy.com and do a search of your part numbers, it will return all specs. Notice that the same part number is used in a wide range of TVs from diferent brands, but bottom line they all share the same parts.

Alfredo

These are the Major Failing Points of the YSUS board. This information is from the HP Service manual for PL4260N and PL5060N.

I will try to fix mine and let you know.

Alfredo

any update on the fix?

So I took mine apart (again) and can't find anything that looks like what is in your picture.

SO I bought a new Y-systain board for ~$169 off ebay, put it in and nothing. Still the same half-black screen. As the TV warms up it goes away a bit so I'm beggining to think it's the plasma that's bad. So if anyone needs a brand new Y-sustain board I now have one to sell. I'll try to get a picture on here so you peeps can see it and maybe help determine what board is bad or if it's the plasma.

Picture attached

I have been repairing plasmas for the past year and very familiar with the core plasma components of this tv. Here are some troubleshooting tips that i have gathered after fixing about 15 purchased broken off ebay or craigslist
-No power light, no click, no response to plugging it in, then fuse or dead powers supply
-Turns off randomly or during bright scenes - power supply dying
- ticking or buzzing that gets faster when brigght scenes, listen for sound, most likely power supply
-turns on normally but picture dim, grainy, or slow refresh - listen for ticking noise coming from xsus board- replace xsus board
- turns on normally but no picture , perhaps a small amount of very dim speckle once on - replace ysus - its possible the ysus can also tick, ticking always comes from part under the heatsinks
-turns on normally but piicture is distorted wherever picture is on screen - y buffer boards need replacing upper and lower - kind of looks like when a nintendo game messed up and froze, it would have all these wierd distortions then you would have to remove and blow into it.. kinda like that..
- if there are verticle black or clored bands or half the picture missing, its the x buffers on the bottom or the Plasma control board - located under the video input board
- if picture is flickering and colors are way off - could be ysus or plasma control board
- if there are blue or red specles in black areas, ysus voltage adjustment is needed or the plasma panel is going bad, voltage adjustment is temporary fix
-if there is trailing blue or black speckles like a delayed shadown, its prob the plasma panel and voltage issues

Many times strange sound can point you in the right direction. also get a fuse tester as sometimes a board will go out and its just the fuse, there is one fuse on the power board and 2 on the ysus, one is for the ysus and the other is for the xsus.

Another tip, i have purchased many different brands with the same lg plasma panels. vizio, toshiba, akai etc have used these same model plasmas for years and can be found in many different models.. and sometimes you can get another broken tv for cheaper than just buying the part, just make sure its local and you can pick it up.

good luck to all of you, right now i have a vizio p50hdm and a toshiba 50hp66 that have the same exact internals and i brought back to life after having that same pop of death.

Mad

Maddigital,

Excellent post, but I don't really see anything in there that describes my TV situation perfectly. Please looko at the picture I just posted and throw me some advice if you can. I would guess from you posting that I shoud replace my XSUS board? When the TV is turned on I can barely see anything, and as it warms up the black spots slowly fade till I have what is in the picture, half black screen the other half very dim. XSUS or bad plasma???

Let me know if you still have it for sale. Please reply here and I will begin contact. Your trouble may be : XRCT;XRRT;XRLT; Google "50hp66 service manual" for the service manual. It is online at scribd.com.
mm

MM9000, it's still for sale, just sitting there in its box staring at me saying, "Ha-ha! I didn't fix your problem and you still have a useless tv!"

Thanks for the new info, contact me if you want to buy the board.

Check your PM.

MM

My 42" HP picture just blinked out but has audio. The screen is black but I still have audio.

I have the Best Buy extended warranty should I have BB do a in house repair or just bring it back to my local BB where I bought it from and get a whole new TV.

Thinking of upgrading to a 50" but not sure how to go about using the extended warranty.

Thanks

I would suggest calling Beat Buy and ask them that question.

In house repair. If you tel them you want to upgrade they wont care, nor do any sort of trade-in, just tell you to buy a new one. Is this a plasma I'm guessing? Get it fixed, sell it, but an LCD from another manufacturer. Do what we all should have done...

How far in do you have to go to get to the Y sus board?
I pulled the access panel off the back but, don't know whats next.
John

Opening day for the NFL and my HP PL5060N is acting up again. I bought the PL5060N 2006 from HP direct with the 2 year extended warranty. For the first 2 years, no problems, the television worked great. Over the past year, the TV has been acting up. The HP TV will go to a BLUE screen from out of nowhere and display no signal. The volume will also turn down on its own. I will go to source and select HDMI and the TV will go back on but sometimes the source will not allow me to choose the option as if it's randomly moving or pushing the controller on its own. Within 10 minutes to an hour, back to the same old problems. I've called HP tech department a number of times and they simply say send us $695 and we will figure it out. Ya right! I've powered down the TV, satellite box, unplugged all the wires, rebooted the box and it does seem to help for a awhile but as soon as I set down to watch it and once again it shuts down again. Any suggestions or ideas would be greatly appreciated.

Thanks to all.

Well I'm back...Nobody has responded yet and the TV is getting worse. The times the TV is on and the picture is showing a blue box will pop up "source selection" and start flickering on and off. Eventually, the will go to an all blue screen and show a "no signal" or at times just shut off.

Could it be the satellites provider Direct TV fault?

Direct TV says its the TV....

You have to remove the entire back cover to get to it. Just a lot of screws around the outer edge. It's located on the left side.

Ask me how I know that... Like so many on here, mine just died with a loud pop. Removed the back cover, found F2 blown, replaced it, got another loud pop. Now I can see where the noise was coming from. The diode, D17 I believe is split in half. Pulled the board and found the power transistor adjacent to the diode is shorted. I've read on here that many of you have replaced the Ysus board with mixed results. I spoke with a repair tech that stated that in some cases, the panel will take out the Ysus board and he couldn't guarantee that a new Ysus won't meet the same fate.

Have any of you tried to repair the board at component level? I was able to locate the power transistor but am having trouble with the diode. I figure I might spend the $10.00 for the components (if I can locate them) to see if it's the board or the panel. Does anyone know where I might get a schematc of the Ysus board?

Have not tried to replace anything at the compnent level, but I have on other boards in the past (not pertaining to TV's). As far as finding a schematic, I've searched long and hard for a decent amount of time to no avail. If the diode has some sort of marking it would help, but it sounds like it's gonzo. Let me know what the board number is, I have 2, so if it's the same, if you can get me a picture showing the part you seek I can locate it on my boards and confirm some sort of rating.

As far as My PL4260N is concerned, I am giving up and taking HP's 30% buy back offer. Going with an LCD or DLP this time. This means I will have a brand new Ysus board for sale if anyone is interested. Keep in mind that it's for a 42", not a 50". ONce I hear back from HP's wonderfully prompt callback "specialists" (note that was said with a mass quantity of sarcasm), I will keep you all posted on the process.

Hey devonlandry,

I left the board at work, I'll check the number tomorrow. The diode has "K 4" on it and right underneath is "S L" It is a rectangular axial surface mount. I spoke with a tech at Digikey and he wasn't sure of the rating either. He suggested I locate a schematic.


How did you manage that? When I spoke to HP, nothing of the sort was mentioned.

http://www.hp.com/hpinfo/execteam/email/hurd/index.html

Go to that website, fill out the little form, then a "Case Manager" will call you. They will give you the $629 for service visits bull, and then a buy back percentage, depending on how old it is, etc. Be advised though, that these case managers have an obvious superiority complex as I was told, "I don't have a boss, only payroll is over me." Fight with them, they will up their offer 5% or so. And make sure to tell your story of disgust with HP and be mean, all the case managers think their last name is HP....

Well this is my third message and still no replies. There is now an additional problem NO sound. Imagine that another problem with this worthless plasma. I'm now going into the second week of the NFL and still no television. Anyway if I don't get a reply by next week, I'll just take this piece of **** outside and light it on fire.

BOL to all who bought one of these lemons...

It sounds to me that it's you video input board (the one with all the HDMI, RCA's, etc). Here is a link to a tuner board that may help.

http://cgi.ebay.com/HP-PL5060N-Tuner...3286.m20.l1116

I'm not 100% on this so someone chime in if you have a better understanding.

As for week 2 of football and not TV, I hear ya, mine just sits there and laughs at me!! Frickin HP...

I am on the phone with HP now any suggestions??? Waiting for a case manger.

well just got done speaking with matthew at HP who is a case manager. he was a very polite honest seeming person... as honest as he could be.

He gave me the $629 price for in home repair service. Then offered me 25% off of that, I gave him some more reasons I was unhappy with HP and he gave me another 5% off that so 30% off of $629 for in home repair service.

He said that if the repair person can not repair the TV in the first time they will send out another part based on the tech's diagnosis, and repair again. if it does not work the second time they will send a 3rd and final unit out to repair it and after this if it does not repair the TV they will refund 50% of what you spent to have them come out.

I have until next week to decide if this is cost effective to repair or not. Honestly this TV is not worth much anymore and just doesnt seem right to me to have to spend this much money to repair it. I'll sleep on it and decide later. I just thought I'd let everyone know how the process works.

Oh while I'm at it I might as well give out their number

877-917-4380 ext 79

call them up and see what they'll do for you. Lets make them help us more.

I did the HP in house repair option for 625.00. After three visits, they said they could not repair it. They would refund what was left over from the parts they replaces and the visit charges. That was 4 months ago and no refund to date. I still have the same ~1 pixel wide vertical red line through the middle of the screen regardless of what source is playing.

I saw a 700.00 plasma at Cost co after they told me I'm stuck with the broken set. Wish I would have used the repair money that new set instead of throwing it away.

Mine lasted a bit over two years.

I'm needing a new computer these days. Guess what brand I'm not considering...

Got a call back for the buy back option. Talked to a nice young woman for a little bit, then she said she'd get things ready and call me back in a half hour. Didn't hear back for a few hours, then it wasn't her, it was the ******* Roge (like Roger without the R at the end). Told him not to call me and I won't deal with him, so he called right back again. If anyone talks to hime on the phone tell him to go play in traffic. He acts like his last name is HP...

Had the Geek Squad out yesterday to take a look at my 42". I have the red flash problem and the low volume on sound. Unfortunetely I wasn't able to stay when they checked it out, but my wife stuck around. She felt they were trying to pull one over on her. They are going to replace the sound board, but that's a known issue so nothing to really fix there. They are also going to replace the motherboard, but they blamed it on the age of the TV and the voltage changing or dropping. Ugh. Just have to get it to "break" 2 more times in the next year for a replacement via BB's lemon policy.