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Samsung TX-S3082WH issues

post #1 of 21
Thread Starter 
I exchanged a Sony BRAVIA 32" LCD HDTV (KDL-V32XBR1) for the Samsung 30" Slimfit HDTV (TX-S3082WH) and I'm starting to regret it, somewhat. I had hopes for this set after reading a number of on-line reviews. But, before I get to why I'm not very happy with the Samsung I'll explain, briefly, why I chose to return the Sony set. It really came down to picture quality on analog channels. I have Comcast digital cable and while the HD channels were absolutely stunning, the non-HD channels were not so impressive. Yes, I knew this would be the case when I bought the Sony, but I thought I could deal with it. But we watch a number of non-HD channels like HGTV, TLC, Comedy Central, etc. - not to mention On Demand movies - and, being a visual guy by profession, it bothered me. Some channels were borderline watchable.

So I looked for a happy medium - which is what, to some degree, the Samsung set offers. I would say that in comparison to the Sony set the HD channels on the Samsung are excellent and realistic. I can't say the Samsung is stunning though because text is not quite as crisp as the Sony set and the shadow detail better in the Sony. So far this is an acceptable compromise (especially when you consider the Sony set cost three time the price of the Samsung). Plus, now I have a tube screen and my non-HD channels and they display better than the Sony - but not as good as my 10 year old ProScan 27" CRT. I assumed that non-HD channels would look that same, if not a bit better since I was replacing 10 year old technology.

A brief hookup description is warranted at this point to describe my first issue with the Samsung set. All audio goes through my Marantz A/V receiver so I won't be making any comments on the audio performance of any of the sets. With my old ProScan I was using a standard RCA video cable which received all of it's video signals through the receiver. The Sony was hooked up via a DVI-HDMI cable directly from the Comcast box and component cables directly from my Denon DVD player. The Samsung is also hooked up via a DVI-HDMI cable directly from the Comcast box and component cables from the DVD player. However, with the Samsung it appears that I also need to run an additional set of component cables from the cable box. Why? Because it appears that the Samsung set can't display non-HD channels through the HDMI input. How annoying is this? Very. So if I'm flipping back and forth between a game in HD and Comedy Central I have to change the TV's input as well as the channel. Talk about poor engineering. I did not have this issue with the Sony set. My next issue is that the two wide picture modes are only available on non-HD channels. With the Sony set wide modes were always available. I also think the Sony set's wide modes were better designed, i.e. less cropping.

Another issue, and maybe this has something to do with inability to scale (wide mode) the HDMI signals, is that sometimes while displaying a 16:9 picture, puts a black border around the *entire image*. I never saw that in the two weeks I owned the Sony set.
Then there's the distortion. It's not really a tilting issue so the tilt adjustment did not help much. The lower left corner of the picture dips down and the right slightly up. I know that sound like tilt, but when I used the tilt adjustment to compensate for this it only helped the right side - and I had to adjust it as far as it would let me. Also, the top of the picture - on both the left and right sides - pinches inward. The verticals are also not quite vertical - which is particularly noticeable when the picture goes to 4:3.
My last comment on picture quality is that it's got some color distortion in the upper left corner of the screen - like a mild magenta burst emanating from the corner.


As with the TX-R3080WH and the TX-R3079WH you can not inactivate (skip) over unused inputs. That's a bit of an annoyance.

So, I'm going to return this TV. I might be able to deal with the less than great quality of the non-HD channels and I might be able to deal with the limited wide viewing options. While I don't always notice the picture pinching and the dipping I can see that getting annoying, especially with stock tickers and menu displays. The separation of HD and non-HD channels by input would drive me (and my fiancée) nuts. The black border of pictures that should fill the screen is definitely a deal-breaker.

Is it possible to find a TV that:
1. Is in a wide screen format
2. HD-ready, HDMI inputs
3. Displays non-HD channels well
4. Has no picture distortion issues or odd input switching issues?

The Sony KDL-V32XBR1 only missed on #3, which unfotunately is a big issue as I don't see that majority of cable channels switching to all HD for another 5 years, at least.
post #2 of 21
If arent feeling lcd or crt. I would go with a dlp this time. Or you could go another lcd one more time and try the best imo. A sharp aqous.
post #3 of 21
Before you take that beast back. Can you do me a huge favor? If you havent taken it back already. For the component inputs. Does it say 720p anywhere back there?
post #4 of 21
If you return the samsung, or when you do take a look at the LG slimfit 30FS4D. Im just waiting for best buy to drop in price and im going to pick this up.
post #5 of 21
Thread Starter 
The component inputs are labeled 480i/480p/720p/1080i, but I have to tell you, since I wrote the review I've also done more testing - specifically with the component inputs. In a word - pathetic! I've hooked up my Comcast box and DVD player to the two different component inputs, tried swapping them, and the end result is the same - worse picture than my old CRT. I know these cables work and I know the DVD and cable box also work as I had them hooked up to the Sony set before I returned it and the pitcure was crystal clear. The only thing that looks somewhat okay are the HD channels, but they are by no means anything close to what I would expect. Maybe this is a bum TV set, I don't know, but I don't even feel that it's worth trying another.

The LG 30FS4D definitely looks worth checking out. Thanks!

Al
post #6 of 21
Quote:
Originally Posted by atomant View Post

The component inputs are labeled 480i/480p/720p/1080i, but I have to tell you, since I wrote the review I've also done more testing - specifically with the component inputs. In a word - pathetic! I've hooked up my Comcast box and DVD player to the two different component inputs, tried swapping them, and the end result is the same - worse picture than my old CRT. I know these cables work and I know the DVD and cable box also work as I had them hooked up to the Sony set before I returned it and the pitcure was crystal clear. The only thing that looks somewhat okay are the HD channels, but they are by no means anything close to what I would expect. Maybe this is a bum TV set, I don't know, but I don't even feel that it's worth trying another.

The LG 30FS4D definitely looks worth checking out. Thanks!

Al

I also have Comcast Digital Cable and use the Motorola 6412 dual tuner DVR/HD box. The problem is with the analog tuner in the STB. The analog tuner absolutely trashes otherwise good analog channels. The only fix is really to bypass the STB for your analog channels. Install a 1GHz splitter before the STB. Send one split to the STB (for HD and digital channels) and one split to your tv "cable in" port. Then use your tv's tuner to handle the analog channels. You may have to work with the user menu settings for analog material but this has improved my analog PQ immensely.

Good Luck!
post #7 of 21
In regards to the geometry problem, I purchased the TX-S3082WH slim fit HDTV back in June 2006 and have loved it. Recently however I noticed the slight bowing when watching 2.35:1 DVD's (in the 1080i HDMI mode) in the upper part of the letterboxing on the screen. I couldn't find anything that would fix the problem in the TV's main menu. The Tilt function wasn't helping at all. So I called Samsung and they sent a service technician out to my dorm here at the University (being a film major, I am very picky about the image). He was able to get into the factory menu by turning the set off, then pressing mute, 1, 8, 2, then power on on the remote control. Now there were a plethora of options on the screen including complete delfection control. While the bowing is better now (and the overall geometry) I now have been noticing weird interlacing problems on the left and right sides of the screen (in vertical patterns). They are incredibly subtle, and I am the only one who notices the problem, but they are still there. There are two sections on the screen were lines are visibly interlacing, then they come to a stop towards the middle of the screen.

I intend on calling samsung again in the morning and reporting this problem and then possibly seeing about getting it repaired. I was wondering if anyone had this problem, and could help. Thank you.
post #8 of 21
IMHO, this has more to do with focus than interlacing. This is a 1080i set so interlacing is part and parcel of this set's operation.

The problem is focus on the sides of the screen and comes from the new slimmer design. On older, rounded screens, every location on the screen was equidistant from the guns. So however the set was focused, it was consistent across the entire display. With the advent of flat screens, the sides are now even further out from the guns than the center. Then add slimfit to the mix, and the sides are even further from the guns - and now it can be very noticeable. I'm unaware of anything one can do to fix this. If your call results in a fix please let us know.
post #9 of 21
I too had the same color problem in the corners of the screen. I bought the TX-S3079 and noticed a red and blue shift in color in the upper corners of the screen. red on one side and blue on the other. Also some geometry issues. I figured it was not bad enough to warrent a return, but 3 months later and the problem got much worse. I called samsung and eventually swapped the TV with a TX-S3082. The first time I turn it on I notice the same color problem, just not as bad as the last set. i called again and I have a feeling they just dont believe me. I'm suppoced to get a service tech to come out to see if he can fix the problem.
I've done some research and have convinced myself that it is a problem with the shadow mask. problems like this used to happen if the shadow mask deformed due to hot points (they call it doming, but that sounds stupid) so now the shadow mask is deformed and letting the wrong color electron beam pass through the mask, giving the corners a red or blue tint. This problem could be inherant with all the SlimFit TV's. I tried to got to Circuit City and see if the TV on display had the same problem. They did not have one on display, when I asked a salesman he told me that it had some problems so they took it down. He did not know what "problem" it was though.

Sorry for the long post, but if anyone else notices this problem, can you post. Everytime I ask Samsung if they've heard of this problem, they say No.
post #10 of 21
i need all Service Menu Settings for this tv can someone send what they have on there tv in Service Menu plz my email is
post #11 of 21
I need settings on this TV.
post #12 of 21
I just purchased the TX-S3082WH. I have the HD Comcast STB w/DVR (Motorala DTC 3412 I) and using an HDMI cable. When I first turned it on I also found that non HD channels had sidebars that were bowed. Well I found you can manually change your display settings on the STB (it does a crappy job with auto config). Oh this works for component connections too. Set the TV to the HDMI source. If the cable box is on power it off with the remote. Now hit the menu button. It may take a minute to bring the menu up and it may also put a warning saying something to the effect of "HDMI content protect has been compromised please use component." I don't know what that means but after hitting the menu button again it took me to the menu I was looking for. Once there you have the option to set your display settings (1080i, 780i, 780p, ect.) Below that there is an opting for 4:3 stretch and as I recall I turned that option on. Also in there you have an option to set your audio out selection when using HDMI. The default is auto but I saw some post were the HDMI audio wasn't working so you have the option to set the optical, SPIF, ect. Well hope that helps. By the way the picture looks great on standard def or high def.
post #13 of 21
Hi Guys,

I'm new to this forum researching reasons that I can send back my TX-S3082WH Slim fit. I had to return the original set within a week due to it failing to turn on. I've had the replacement almost a year now.

On the replacement set I had the service engineer out last week for these reasons too:

1) Geometry (light grey line top left of the screen, noticeable when there was no active input source)
2) Optical out was not working (to my knowledge)
3) Color issues down the left and right sides of the screen

The outcome was as follows:
1) Corrected
2) Apparently the optical out only works with an RF Source not with the Component inputs. To use a digital sound source I have to go from my cable box to the Dolby Receiver input, however the sound comes out a very noticeable time before lips move on the TV, this is very annoying. When I use the std out, I get (Correct me if I'm wrong) an analog output, which sounds really tinny and I can't get the TV Sound adjustments to improve the sound quality to an acceptable level.
3) Engineer couldn't reproduce the color issues.


I have the 3 yr extended service plan from Best buy and with 2 further repairs I think I can take back and get full credit for this set.

If I can get the full credit I would possibly look at the new Samsung LN-T4665F.

This came out well in the CNET review, however I then saw the review for my set where it got a 2!! A Bloody 2!!

Please advise on how anyone can help me 'find faults for repair' to get the "No Lemon' guarantee to kick in from Best Buy

also, any comments on the LN-T4665F?

Thanks

Berthman
post #14 of 21
Quote:
Originally Posted by atomant View Post

I can't say the Samsung is stunning though because text is not quite as crisp as the Sony set and the shadow detail better in the Sony.

Wait are you saying the LCD had better shadow detail? That's surprising I'd figure the CRT would have the advantage there, how dramatic is the difference?
post #15 of 21
Can anyone help me with these Questions?

I have now had Best buy out twice, and they are coming for a 3rd time on Saturday so I have to hope the engineer sees this as a 3rd Fault. Anyone had experience with citing the "lemon" rule of a Best Buy Warranty?

Has anyone had the TX-S3082WH and got a reasonably indescribably noise from the TV when you power it up, not really a groan? Last time that happened within a week or so, my TV Died and I had to return it to the store for not working...

I have now had Best buy out twice, and they are coming for a 3rd time on Saturday so I have to hope the engineer sees this as a 3rd Fault. Anyone had experience with citing the "lemon" rule of a Best Buy Warranty? I WANT to upgrade this TV if I can get them to find more fault. I think reading all your helpful information shows there is a good case for this...

Thanks

Berthman
post #16 of 21
I have had nothing but problems with my set that I have. And when I got used to the geometry issue now I have more problems.

First time the tech came out,
Fixed the geometry problems to the best he could

Second time
Replaced the Tube because of discoloring on the top right
and got the geometry as best he could again

And now I am having focus issues left and right and my geometry got worst since i moved the tv 5 feet from where it was, audio is not syncing with video and now the left top corner is discolored. So I am going to contact Samsung tomorrow
post #17 of 21
I have finally had authorization from Best Buy to take back my 3082 for exchange under their extended warranty.

My problem now is that they will try to screw me out of a similar value set (or credit towards a new set) as 'the cost of technology drops' so does my credit toward a new set.

Further to this, I can't see they sell any CRT 16x9 ratio 1080i sets, and I'm hoping I can claim full value based on this fact, that there is nothing comparable in their lineup of TV's so they must just give me a credit of the price paid.

Also is it correct that they won't let me use the remaining (pro-rated) cost of my extended warranty on my replacement set? Has anyone else been in this position recently?

Thanks

Berthman
post #18 of 21
Quote:
Originally Posted by berthman View Post

I have finally had authorization from Best Buy to take back my 3082 for exchange under their extended warranty.

My problem now is that they will try to screw me out of a similar value set (or credit towards a new set) as 'the cost of technology drops' so does my credit toward a new set.

Further to this, I can't see they sell any CRT 16x9 ratio 1080i sets, and I'm hoping I can claim full value based on this fact, that there is nothing comparable in their lineup of TV's so they must just give me a credit of the price paid.

Also is it correct that they won't let me use the remaining (pro-rated) cost of my extended warranty on my replacement set? Has anyone else been in this position recently?

Thanks

Berthman

Based on your expectations you will be sorely disappointed. Once they have absorbed the cost of the defective set, why would they owe you remaining warranty coverage?

I don't know how they apply their lemon rule, but just to clarify the meaning of "pro-rated": the term applies to the diminishing value of a product over time. Any used product is worth substantially less after a few years of service than it was brand new; it wouldn't make any more sense for a retailer to give you full MSRP value on a used item than for you to ask that price in a private sale. This is true of all pro-rated warranties whether it's a TV or a car battery.

I believe if more people fully understood this, they would agree with my anti-warranty stance.

"Don't talk to me about contracts, Wonka, I use them myself. They're strictly for suckers." -Sam Beauregarde, Willy Wonka and the Chocolate Factory.
post #19 of 21
So...as much of the rest of the gamers out there...I got ahold of GTA4...and what you folks out there may or may not know, is that lots of the text in the game are on the bottom, left, and right hand corner of the screen.

well...I'm new at all this, and using a simple THX optimizer on an Indiana Jones DVD...I wasn't really worried until I got to the 4:3, 16:8 test...and my TV is MESSED UP.

Especially the widescreen, with the two boxes, the second box is off the screen bad, cutting it off the left side completely, and much of the bottom. More disturbingly...the bottom part of the screen has a diagonal slant to it upwards, with the left corner also off the screen.

Now I've seen in other posts messages about people accessing the manufacturer's menu, which I did and it frankly scared the crap out of me...am I down to pretty much just taking this to a professional to look at?

Thanks much!

~ D
post #20 of 21
We purchased a Samsung TX-S3082WH a couple years ago and the picture has started dimming in and out with an overall dark tint. It starts after being on for about 5 minutes. I've researched and haven't been able to find this as a common. It's out of warranty and we're trying to figure out the most cost effective way to repair. Since it's old, we'd rather buy a new one instead of spending too much. Overall, it's been a good TV. I tried the mute-1-2-8 thing, but was scared to change anything. The settings are like greek to me.

Any help is greatly appreciated! Thank you in advance!
post #21 of 21
Had that tv since july 2006 and after 6 months it died. Samsung technician came over and changed the whole circuit in the back of the tv, after the repair the tv screen got an unbelievable magnetism on the 4 corners. after 4 years i still have a little bit of the magnetism (green coloration) on the upper left corner only visible until the tv heats up. i was never able to set the time clock on the tv again because everytime i turn it off thru the remote or the button on the tv set it erases the clock, and also there is an issue when i power it on thru the remote i have to press it twice to power on or hold it for 5 or 6 seconds to turn it on. i know geometry issue is a constant with this set but i got a hang of it messing with the service menu so i'm somewhat fine with it even tho i still get some bowing issues specially on the sides more towards the middle of the speaker bar (left and right).

i'm glad i was able to sell it for $300, and despite those issues the tv had a nice picture quality and sound, better than a lot of LCD and plasmas of same size now on market.

hooked up cable STB thru HDMI on 1080i resolution and never had any quality issue with picture even with the standard channels or dvd/vcr systems. also looked great with ps3 and blu ray movies.
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