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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 419

post #12541 of 40875
Quote:
Originally Posted by sbwright View Post

Okay Bob you are getting me very interested with your observed improvements to the video, hope you get your settings issued resolved soon.

I am sitting here with my AVM50 with version 1.06, do I do it, no, should I try it, NO.

For you guys that have access to Anthems test software web page, do they have older versions of the software there?

I would really like a copy of 1.06 to go back to in case disaster strikes.

There were significant imaging improvements from V1.06 to V1.11. Anthem mentioned some of the things they had done and the improved imaging made sense back then. For HDMI sources I can't recall any specific items Anthem has let slip that would explain imaging improvements between V1.11 and V1.31, but it appears to be real. Going all the way from V1.06 to V1.31 -- after you recalibrate your video -- should be a real eye opener!
--Bob
post #12542 of 40875
Quote:
Originally Posted by misterdoggy View Post

Well the Sony Bravia does not accept 1080p 24 as I get a check device message when I send using this

So I have the BD player set to 1080p 24 output in to the D2 and the D2 changes it to 1080p 60.

Is it better than straight 1080p 60 straight thru ?

What's the model number on your 52" Bravia? I think they do accept 24p, at least if it's a current model. I have a 32" inch one in my bedroom, and it takes 24p from a PS3. I think there might be something else going wrong, it's worth double checking the manual.
post #12543 of 40875
Quote:
Originally Posted by sbwright View Post

For you guys that have access to Anthems test software web page, do they have older versions of the software there?

I would really like a copy of 1.06 to go back to in case disaster strikes.


Nope -
post #12544 of 40875
Just spoke with Nick and gave him the situation. The software guys are sorting through what's working and what's not working in my unit to try to isolate how my install of V1.31 might have gone bad and to figure out what to try next. This is the first case of failure to retain the Video Source Adjust settings that they've heard of.

I expect to hear back from them in a few more hours.

ETA: My ARC-1 upgrade has arrived at my dealer's shop now.
--Bob
post #12545 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

Just spoke with Nick and gave him the situation. The software guys are sorting through what's working and what's not working in my unit to try to isolate how my install of V1.31 might have gone bad and to figure out what to try next. This is the first case of failure to retain the Video Source Adjust settings that they've heard of.

I expect to hear back from them in a few more hours.

ETA: My ARC-1 upgrade has arrived at my dealer's shop now.
--Bob

Good luck.
post #12546 of 40875
What movies will you watch right after you install the ARC?
I watched parts of 2001 Space Odyssey, The Incredibles, The Blu-ray Spiderman 2, & Master & Commander Far Side of the World.
A good test of how quiet your system is, try watching the Part of 2001 Space Odyssey where Hal the computer rebels and kills one of the astronauts . The part where a astronaut floats in total quiet of space is a great test for background noise.(their should be none)
The Dynamics are tested when in the beginning of the movie of Master & Commander, a ship attacks Russell Crowe's ship. Spiderman 2 has uses the surrounds very effectively besides the subwoofer. Same with The Incredibles. Both movies have scenes that test steering and how well the system is integrated to your room.
What movies will you use to test the ARC after you install it?
post #12547 of 40875
6th Avenue Electronics in New Jersey tells me my Anthem told them my ARC-1 should be in by mid next week. Here is hoping
post #12548 of 40875
Bob, when you talk to Nick would you mind asking him what they did that could account for the video improvements? I'm sitting on 1.1 and am very curious!!

Bill
post #12549 of 40875
Well, I did it and upgraded to the D2. I can't wait to listen to my favorite music and run that ARC setup! I am curious to see how much of a difference I get from the AVM50.
post #12550 of 40875
Bob,
I also have 1.1 version and my display is dvi ( Optoma H 79).I use a HDMI to DVI adapter, do you think I will have the same problem? I dont know if anybody else is using DVI.( Need to upgrade my display!).
post #12551 of 40875
Quote:
Originally Posted by shah993 View Post

Bob,
I also have 1.1 version and my display is dvi ( Optoma H 79).I use a HDMI to DVI adapter, do you think I will have the same problem? I dont know if anybody else is using DVI.( Need to upgrade my display!).

Your DVI display should be fine until you decide to replace it for some other reason. DVI (for home theater) is a subset of HDMI. If it is related to my problem it is just a bug that will get fixed.

I think some of the firmware install just didn't take properly on my hardware.
--Bob
post #12552 of 40875
Among the obsolete video sources I have running through my D2 (e.g., Laser Disc) is a VCR. The VCR is connected to the D2 using an inexpensive composite to S-video adapter (my Tributaries C2S adapter didn't play nice with the D2 at all) to take advantage of the D2's processing.

While tapes play OK, the VCR's menu shows up as a double vision/split screen. Any thoughts about wht could be the issue? This is not a really big deal (especially since I use the VCR only a few times per year), but it still is annoying.
post #12553 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

I think some of the firmware install just didn't take properly on my hardware.--Bob

The beta site has a "flash eraser" that would let you start over.
post #12554 of 40875
Anthem is working my problem. We've discovered that starting from Factory Defaults, and powering up directly to a source that comes in at HDMI 480i under those defaults (DVD1 input via HDMI1 from my Pioneer player), we can change a setting in the Video Source Adjust menu and have that change survive a power cycle. This is apparently the simplest case for that power-up retrieval of settings.

Doing the same thing after Load User Settings (my normal settings) and such a change no longer survives the power cycle. Nor do the rest of my user settings in the Video Source Adjust menu (the Setup menu stuff continues to work just fine over power cycles).

One possibility is that there is something corrupted in my saved settings. But I believe they are working on the thought that there might be a timing issue as to when the video board loads those settings on power up.

Unfortunately, by coincidence or otherwise, doing this test caused the loss of on screen display of the Setup menu. This is presumably the "other shoe" dropping of the loss of S-video input from my S-video source device since the Setup menu also goes through that S-video stuff.

Stay tuned.
--Bob
post #12555 of 40875
Quote:
Originally Posted by ASW View Post

Among the obsolete video sources I have running through my D2 (e.g., Laser Disc) is a VCR. The VCR is connected to the D2 using an inexpensive composite to S-video adapter (my Tributaries C2S adapter didn't play nice with the D2 at all) to take advantage of the D2's processing.

While tapes play OK, the VCR's menu shows up as a double vision/split screen. Any thoughts about wht could be the issue? This is not a really big deal (especially since I use the VCR only a few times per year), but it still is annoying.

Apparently the cause of a lot of S-video user interface problems is that some of the cheap character generators used in these devices only generate every other field of video. I'm not sure why the Anthem's scaler is sensitive to that.
--Bob
post #12556 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

Unfortunately, by coincidence or otherwise, doing this test caused the loss of on screen display of the Setup menu. This is presumably the "other shoe" dropping of the loss of S-video input from my S-video source device since the Setup menu also goes through that S-video stuff.

Stay tuned.
--Bob


I have been experiencing the loss of on screen displayof the Setup menu since I upgraded from 1.21. Sometimes it would display and sometimes it would would not display. And sometimes when it did display, it would not always stay up. It would begin to flicker and then eventually just disappear completely.
post #12557 of 40875
I sent the following questions about the ARC to Anthem over the past weekend, and I have not heard a respone from anyone. So, I decided I would post them here to see if someone would respond.

1) You have indicated that the PC requirements are Windows XP. I have a desktop with Windows 2000 and a laptop with Windows Vista. Will the ARC work on Windows 2000 or Vista?

2) I have a Velodyne DD18 subwoofer which has Room Correction. You indicated the it MUST be running when ARC starts playing its sweep tones, otherwise ARC will not be measuring the subwoofers "real" performance. How exactly will I do that? I'm sure that the subwoofer sweep tones can't be running when the ARC is measuring the high frequencies. Will the ARC stop just before it's about to calibrate the sub and ask if my sub has room correction and if so to please run the room correction? Does the ARC not send low frequencies through the sub to calculate the LFE responses? As you can tell, I'm pretty confused about when to start the room correction for my sub when the ARC is running. Could you please elaborate?

3) How long is the USB microphone cable?

4) What's the difference between standard mode and advanced mode? Does advanced mode allow you to make changes after the ARC run where standard mode does not? If you can make changes, what changes can I make? Also, will standard mode cover everything that advanced mode covers?

5) I downloaded and installed 1.31. Is that the same version that's on the ARC installation CD?
post #12558 of 40875
Quote:
Originally Posted by ninja12 View Post

I have been experiencing the loss of on screen displayof the Setup menu since I upgraded from 1.21. Sometimes it would display and sometimes it would would not display. And sometimes when it did display, it would not always stay up. It would begin to flicker and then eventually just disappear completely.

This is a problem in the S-video circuit in the Anthem. It is usually associated with the inability to get stable scaled video output from any S-video input source. In the past I believe they have fixed this as a hardware fix.

But the fact that this happened AFTER this V1.31 upgrade for me (i.e., it worked after the first two tries at V1.31, and failed on the 3rd try) suggests it may be a software issue -- which means they can fix it in software.
--Bob
post #12559 of 40875
Quote:
Originally Posted by ninja12 View Post

I sent the following questions about the ARC to Anthem over the past weekend, and I have not heard a respone from anyone. So, I decided I would post them here to see if someone would respond.

1) You have indicated that the PC requirements are Windows XP. I have a desktop with Windows 2000 and a laptop with Windows Vista. Will the ARC work on Windows 2000 or Vista?

2) I have a Velodyne DD18 subwoofer which has Room Correction. You indicated the it MUST be running when ARC starts playing its sweep tones, otherwise ARC will not be measuring the subwoofers "real" performance. How exactly will I do that? I'm sure that the subwoofer sweep tones can't be running when the ARC is measuring the high frequencies. Will the ARC stop just before it's about to calibrate the sub and ask if my sub has room correction and if so to please run the room correction? Does the ARC not send low frequencies through the sub to calculate the LFE responses? As you can tell, I'm pretty confused about when to start the room correction for my sub when the ARC is running. Could you please elaborate?

3) How long is the USB microphone cable?

4) What's the difference between standard mode and advanced mode? Does advanced mode allow you to make changes after the ARC run where standard mode does not? If you can make changes, what changes can I make? Also, will standard mode cover everything that advanced mode covers?

5) I downloaded and installed 1.31. Is that the same version that's on the ARC installation CD?

We've had reports here of ARC working on Vista. No reports as to Windows 2000.

What they mean regarding the subwoofer is to select a Velodyne preset that has the Velodyne Room EQ stuff turned on, otherwise when you make the ARC measurements ARC won't hear what the Velodyne's Room EQ does. If you want to compare how well ARC works with and without the Velodyne Room EQ turned on, that is easy to do by selecting Velodyne Preset 6 that disables the Velodyne's EQ processing.

To get the full value of the Velodyne stuff, TURN OFF Setup / Source Setup / Room EQ for the Anthem input you use for running the Velodyne's own sweeps. This turns off ARC for that input. Then run the Velodyne stuff -- either their automated stuff or doing it manually while watching the Velodyne's response graph. After you've got the best you can get using the Velodyne's internal Room EQ, then leave those settings in place in the Velodyne and now do the ARC measurements. What ARC's mic hears will include the benefits of the Velodyne's internal Room EQ. Upload the ARC results to the Anthem, turn on Setup / Source Setup / Room EQ for each source in the Anthem, and you will now hear the *COMBINED* benefits of the processing inside the Velodyne plus what ARC does on top of that.

Remember that if you turn OFF the Velodyne's internal Room EQ, you will need to RE-MEASURE and upload new ARC results since what ARC has to do will be different with and without the assistance of the Velodyne's internal stuff.

And if you want to see what the Velodyne's response graph shows with both it's EQ and ARC working together, you will need to turn back ON Setup / Source Setup / Room EQ (i.e., ARC processing) for the Anthem input you use for playing the Velodyne's test tone sweeps.

Reports here are that the included USB mic cable for ARC is about 10 feet long.

"Advanced" mode gives you additional control over the ARC results. I don't know what's offered, but suspect you should plan on using the "Standard" results for now -- even though you may go into "Advanced" to see more info as to what's up with the "Standard" results.

V1.31 on the web site is the latest version. ARC 1.1 (the Windows application) on the web site is also the latest version. I don't have my ARC CD yet, but I suspect the versions on the CD are identical. It is easy enough to check file size and last modified date for what's on the CD compared to what you download.
--Bob
post #12560 of 40875
I used a Vista Business SP1 Laptop with the keyspan USA-19HS and had no issues.

I also matched up the download files against the ones on the ARC-1 CD and they matched. Even Bit matched the 1.31 update etc.

Cheers,

Richard
post #12561 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

This is a problem in the S-video circuit in the Anthem. It is usually associated with the inability to get stable scaled video output from any S-video input source. In the past I believe they have fixed this as a hardware fix.

But the fact that this happened AFTER this V1.31 upgrade for me (i.e., it worked after the first two tries at V1.31, and failed on the 3rd try) suggests it may be a software issue -- which means they can fix it in software.
--Bob


I think it's a software problem because I didn't start having the problem until I upgraded from 1.21. to 1.29j. FW 1.21 displayed the on screen setup menu wthout any problems.
post #12562 of 40875
Quote:
Originally Posted by ninja12 View Post

I think it's a software problem because I didn't start having the problem until I upgraded from 1.21. to 1.29j. FW 1.21 displayed the on screen setup menu wthout any problems.

The problem with that is I don't believe we've had any reports of the problem being fixed by folks reverting to an older software version.
--Bob
post #12563 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

We've had reports here of ARC working on Vista. No reports as to Windows 2000.

What they mean regarding the subwoofer is to select a Velodyne preset that has the Velodyne Room EQ stuff turned on, otherwise when you make the ARC measurements ARC won't hear what the Velodyne's Room EQ does. If you want to compare how well ARC works with and without the Velodyne Room EQ turned on, that is easy to do by selecting Velodyne Preset 6 that disables the Velodyne's EQ processing.

To get the full value of the Velodyne stuff, TURN OFF Setup / Source Setup / Room EQ for the Anthem input you use for running the Velodyne's own sweeps. This turns off ARC for that input. Then run the Velodyne stuff -- either their automated stuff or doing it manually while watching the Velodyne's response graph. After you've got the best you can get using the Velodyne's internal Room EQ, then leave those settings in place in the Velodyne and now do the ARC measurements. What ARC's mic hears will include the benefits of the Velodyne's internal Room EQ. Upload the ARC results to the Anthem, turn on Setup / Source Setup / Room EQ for each source in the Anthem, and you will now hear the *COMBINED* benefits of the processing inside the Velodyne plus what ARC does on top of that.

Remember that if you turn OFF the Velodyne's internal Room EQ, you will need to RE-MEASURE and upload new ARC results since what ARC has to do will be different with and without the assistance of the Velodyne's internal stuff.

And if you want to see what the Velodyne's response graph shows with both it's EQ and ARC working together, you will need to turn back ON Setup / Source Setup / Room EQ (i.e., ARC processing) for the Anthem input you use for playing the Velodyne's test tone sweeps.

Reports here are that the included USB mic cable for ARC is about 10 feet long.

"Advanced" mode gives you additional control over the ARC results. I don't know what's offered, but suspect you should plan on using the "Standard" results for now -- even though you may go into "Advanced" to see more info as to what's up with the "Standard" results.

V1.31 on the web site is the latest version. ARC 1.1 (the Windows application) on the web site is also the latest version. I don't have my ARC CD yet, but I suspect the versions on the CD are identical. It is easy enough to check file size and last modified date for what's on the CD compared to what you download.
--Bob


Thanks Bob for clearing up my confusion. I completely understand now. However, I might have to get an USB extension cable to connect to the mic cable because I don't think 10ft will be able to cover my complete listening area for the 5 different positions.
post #12564 of 40875
Quote:
Originally Posted by Bob Pariseau View Post

The problem with that is I don't believe we've had any of the problem being fixed by folks reverting to an older software version.
--Bob

I wished I had a way of getting back to the original software, 1.21, that came with my D2. It would be nice if Anthem would include a CD with the original software that was installed on your D2. Hopefully, it is a software problem because it would be easier to fix.
post #12565 of 40875
Quote:
Originally Posted by ninja12 View Post

Thanks Bob for clearing up my confusion. I completely understand now. However, I might have to get an USB extension cable to connect to the mic cable because I don't think 10ft will be able to cover my complete listening area for the 5 different positions.

It might be better to use a longer serial cable between your computer and the D2. Then just move your computer if you need to move the mic farther than the USB mic cable allows. USB is not really intended for very long runs of cable, but you can easily run serial cable 50 feet or longer.
--Bob
post #12566 of 40875
Quote:
Originally Posted by ninja12 View Post

I have been experiencing the loss of on screen displayof the Setup menu since I upgraded from 1.21. Sometimes it would display and sometimes it would would not display. And sometimes when it did display, it would not always stay up. It would begin to flicker and then eventually just disappear completely.

You just described the exact same issue that I have had since day 1 of owning my D2. Still working with the original FW that shipped with it (a year ago now).

Quote:
Originally Posted by Bob Pariseau View Post

This is a problem in the S-video circuit in the Anthem. It is usually associated with the inability to get stable scaled video output from any S-video input source. In the past I believe they have fixed this as a hardware fix.

But the fact that this happened AFTER this V1.31 upgrade for me (i.e., it worked after the first two tries at V1.31, and failed on the 3rd try) suggests it may be a software issue -- which means they can fix it in software.
--Bob

I do not have any S-Video sources connected to my D2, but have exactly the same issue described by ninja12.
post #12567 of 40875
After 2 hours I have it upgraded, it is awesome. It is small at first, but after playing multiple tracks, you won't be dissappointed.
post #12568 of 40875
Quote:
Originally Posted by ninja12 View Post

I wished I had a way of getting back to the original software, 1.21, that came with my D2. It would be nice if Anthem would include a CD with the original software that was installed on your D2. Hopefully, it is a software problem because it would be easier to fix.

My D2 came with 1.20. Unfortunately, there is no way to save the software that's already installed. I have saved all the versions to which I have upgraded. I have 1.21b, 1.21d, 1.29j, 1.29k, 1.30a, 1.31, 1.31-release.

Send me a PM with your email address if you want me to send you any of these.
post #12569 of 40875
Quote:
Originally Posted by Rob Tomlin View Post

You just described the exact same issue that I have had since day 1 of owning my D2. Still working with the original FW that shipped with it (a year ago now).



I do not have any S-Video sources connected to my D2, but have exactly the same issue described by ninja12.

Have you reported it to Anthem? I did and they eventually wanted me to send mine back. I have not sent it back yet. It's hard for me to part with my D2 since I just got it about 3 months ago.
post #12570 of 40875
Quote:
Originally Posted by billatlakegeorge View Post

After 2 hours I have it upgraded, it is awesome. It is small at first, but after playing multiple tracks, you won't be dissappointed.

What did you upgrade? firmware, arc, or both?
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