Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1186

I had this problem with a few dim characters just after I performed a firmware upgrade. I was panicking because I thought my laptop went into standby during the video portion of it, which can't be interrupted! So I immediately redid the upgrade and all was well. I'm still not sure what happened.

Originally Posted by MStanic

I have a question regarding the audio that I should be receiving via my Sonos ZP90 and Apple TV. For example, I have both connected digitally with the ZP90 using Coaxial in the CD input and set to "Dig Coax CD" for the "Audio In" setting while the Apple TV is connected via HDMI using the DVD input and set to "Dig HDMI" for the "Audio In:" setting of the "Source Setup" section of the D2V.

When I stream music, from Sonos (subscribe to RDIO for example) or my iTunes library I am only getting 2ch coming out so I can only engage 2ch PLIIx for example. I cannot change the mode to anything but 2ch modes. Is it correct for it to read as 2ch? If it is, then I guess I use the various sound modes to enchance 2ch (ie. Neo6, PLIIx, etc).

What about when you airplay. For example, I have an Airport Express connected purely for Airplaying. I can send it to ALL ZONES in my house but it is connected to the mini RCA of the Airport Express and then to the mini RCA of a C4 HC300 receiver which is connected to the D2V. Thanks.

Originally Posted by Nick @ Anthem


Thanks, we'll try it in-house likely with 1080p for Custom, or VGA variants for JVC-based projectors.

Originally Posted by ninja12

Now, that football is over for today, the wife decided that she wanted to listen to some music for a little while. So, I turned on some tones for her, and she sits in my spot. After the first couple of songs, she says to me "Honey, why is sound only coming from the speaker in the middle and not from the two tall speakers"? I look at her with a smile on my face and said, the middle speaker is not on. She says "Yes it is. That's the only one that I hear sound coming from". I said no, really, it's not on, and I told her to walk up to it and put her ear to it, and she did. Her jaw almost hits the floor in disbelief, and she say "Oh My God, it's not on. How did you do that". I told her it's that little black box that's on the rack that has "Anthem" on it and it's using something that's called "ARC" to make that happen. Her response really, that little thing is making that happen? I said yes, and she said, well in that case, make sure you keep it. Now, I can't get her out of my spot.

Originally Posted by jayray

Isn't correct imaging a wonderful thing? I have trouble listening to systems that can't get that right.
John

Originally Posted by ninja12


Yes it is. And, it's even better when the wife likes it which makes upgrading a lot easier.

Originally Posted by AVfile

Yes but no OSD.

Originally Posted by seang86s

Side question. The second HDMI output on the D2v does not have the OSD as well? I just hooked up a projector to the second output (with my plasma hooked up to the first HDMI output) and noticed no OSD on the projector. I'm thinking of using an HDMI splitter to keep the OSD on both display devices.

Originally Posted by ninja12

Now, that football is over for today, the wife decided that she wanted to listen to some music for a little while. So, I turned on some tones for her, and she sits in my spot. After the first couple of songs, she says to me "Honey, why is sound only coming from the speaker in the middle and not from the two tall speakers"? I look at her with a smile on my face and said, the middle speaker is not on. She says "Yes it is. That's the only one that I hear sound coming from". I said no, really, it's not on, and I told her to walk up to it and put her ear to it, and she did. Her jaw almost hits the floor in disbelief, and she say "Oh My God, it's not on. How did you do that". I told her it's that little black box that's on the rack that has "Anthem" on it and it's using something that's called "ARC" to make that happen. Her response really, that little thing is making that happen? I said yes, and she said, well in that case, make sure you keep it. Now, I can't get her out of my spot.

Originally Posted by ninja12

Now, that football is over for today, the wife decided that she wanted to listen to some music for a little while. So, I turned on some tones for her, and she sits in my spot. After the first couple of songs, she says to me "Honey, why is sound only coming from the speaker in the middle and not from the two tall speakers"? I look at her with a smile on my face and said, the middle speaker is not on. She says "Yes it is. That's the only one that I hear sound coming from". I said no, really, it's not on, and I told her to walk up to it and put her ear to it, and she did. Her jaw almost hits the floor in disbelief, and she say "Oh My God, it's not on. How did you do that". I told her it's that little black box that's on the rack that has "Anthem" on it and it's using something that's called "ARC" to make that happen. Her response really, that little thing is making that happen? I said yes, and she said, well in that case, make sure you keep it. Now, I can't get her out of my spot.

Originally Posted by Texas steve

You have just been blessed my son!!! wow go buy someother good AV stuff while the "mood" is right!! run Forrest run!!

Originally Posted by tngiloy

The next time your wife is out of the house re-run ARC, using your new seat as the #1 mic position.
Don't tell your wife. Let her keep thinking that she's in the 'sweet spot' seat.

Its a win-win.

Tom

Originally Posted by MStanic

I am having an issue running ARC on my D2V whereby the test tone/application goes into a continous loop on any random speaker in any of the five random positions and it will not stop emitting the test tone. It simply does not go onto the next speaker and just remains locked on the specified speaker with the test tone continously emitting. No error occurs and the only way to stop the test tone from emitting is to power off the D2V. I then end the ARC program on the laptop. This happens on two laptops so I don't believe it's the laptop or software. At this point, I am lucky if I can get through a complete sweep of ARC without this issue occurring regularly.

Attached, is the latest results from running ARC on my D2V. This one, was on position 2 or 3 when suddenly no sound emitted after moving onto the next speaker in sequence. When it finished the L,C,R test tones, it continued to the right surround but no sound/beep for about 10 seconds. After that ARC returned a problem message and allowed me to say to continue. It all completed okay after that. Attached are the charts from this result. Let me what you think of the results.

The usual problem is with the sound just locking on one speaker and not moving onto the next one. I am running the latest D2V firmware, ARC latest software and using the Keyspan USB Serial Adapter from Anthem. I have reported the issue to Anthem but they are not sure what's up yet.

Originally Posted by ninja12


Your charts look good. The only small problem I see is with your Right Front (RF). It's having problems between 100 Hz and 400 Hz. Is it close to a wall or a corner? If so, you can try moving it away from the corner and/or wall to see if that fixes your problem. If you do decide to do move your RF, you can use Quick Measure (QM) to see if it fixes the problem. If it does, then you will have to re-run ARC. However, what you have right now should sound pretty good. So, I suggest you listen to what you have for a while and then decide if you would like to tweak.

Also, please post your Targets' View.

What kind of sub do you have? It looks really really really good. It looks so good that it gets my vote for the Sub Hall of Fame. It looks like it qualifies for the Flat Setting as long as it has LF protection. If you have it set to Auto, you can change it to Flat by bringing up your Targets' View, click on the Advance push button, change Auto to Flat, click Ok, click Calculate, save your ARC file, upload it to your D2V, and save User and/or Installer Settings.

As for the continuous test sweeps, that did happen to me once. I stopped the measurements and rebooted my PC and the problem did not occur anymore. It seems your problem is different from mine because you said that you used a different PC, and the problem still occurred. Hopefully, Anthem or someone on this forum will be able to figure it out for you.

Originally Posted by MStanic

I am having an issue running ARC on my D2V whereby the test tone/application goes into a continous loop on any random speaker in any of the five random positions and it will not stop emitting the test tone. It simply does not go onto the next speaker and just remains locked on the specified speaker with the test tone continously emitting. No error occurs and the only way to stop the test tone from emitting is to power off the D2V. I then end the ARC program on the laptop. This happens on two laptops so I don't believe it's the laptop or software. At this point, I am lucky if I can get through a complete sweep of ARC without this issue occurring regularly.

Attached, is the latest results from running ARC on my D2V. This one, was on position 2 or 3 when suddenly no sound emitted after moving onto the next speaker in sequence. When it finished the L,C,R test tones, it continued to the right surround but no sound/beep for about 10 seconds. After that ARC returned a problem message and allowed me to say to continue. It all completed okay after that. Attached are the charts from this result. Let me what you think of the results.

The usual problem is with the sound just locking on one speaker and not moving onto the next one. I am running the latest D2V firmware, ARC latest software and using the Keyspan USB Serial Adapter from Anthem. I have reported the issue to Anthem but they are not sure what's up yet.

Originally Posted by gdavies09031977

Hi all,

I'm having a little issue with my system that I am hoping someone can help shed some light on.

The source is an Oppo BDP-95, and I am trying to use the dual HDMI outputs on it to send the video to my Lumagen Radiance XS, and the audio to my D2v, however when I play a blu-ray through this set-up I get severe stuttering and frame dropping on the video.

If I unplug the HDMI from the D2v and switch all components off/on the video plays smoothly.

My other alternative is to route both the video and audio through the Radiance and then use the second HDMI output on the Radiance to send the audio back to the D2v. If I do this the D2v reports the bitstream audio as 2 channel PCM. (Lumagen support have comfirmed that the Radiance has no physical ability to alter the bitstream).

Does anyone have any idea what might be going on here as I am at a bit of a loss?

My final possible option is to route everything through the D2v and then send the video out to the Lumagen, but I am concerned if this extra processing step may affect image quality?

Any help is greatly appreciated!

Thanks

Gareth

Originally Posted by tngiloy

I had that same problem a while back and Bob suggested that I turn off my firewall during ARC runs.
It worked. I haven't had any problem since.

I also turn off my firewall during firmware upgrades with my D2 and it seems to go much faster without any error messages.
I stick a postit on my laptop to remind me to turn it back on when I'm done with ARC.

I assume this problem is specific to certain firewalls (I use the firewall in Bitdefender) and many people don't have this problem, but it might be worth a try the next time you run ARC.

Tom

Originally Posted by ninja12

Your charts look good. The only small problem I see is with your Right Front (RF). It's having problems between 100 Hz and 400 Hz. Is it close to a wall or a corner? If so, you can try moving it away from the corner and/or wall to see if that fixes your problem. If you do decide to do move your RF, you can use Quick Measure (QM) to see if it fixes the problem. If it does, then you will have to re-run ARC. However, what you have right now should sound pretty good. So, I suggest you listen to what you have for a while and then decide if you would like to tweak.

Also, please post your Targets' View.

What kind of sub do you have? It looks really really really good. It looks so good that it gets my vote for the Sub Hall of Fame. It looks like it qualifies for the Flat Setting as long as it has LF protection. If you have it set to Auto, you can change it to Flat by bringing up your Targets' View, click on the Advance push button, change Auto to Flat, click Ok, click Calculate, save your ARC file, upload it to your D2V, and save User and/or Installer Settings.

As for the continuous test sweeps, that did happen to me once. I stopped the measurements and rebooted my PC and the problem did not occur anymore. It seems your problem is different from mine because you said that you used a different PC, and the problem still occurred. Hopefully, Anthem or someone on this forum will be able to figure it out for you.

Originally Posted by MStanic

Thanks for the input. Attached, is my targets view. As far as the RF speaker, I can't really move it left or right because of the screen and the fireplace and mantle next to it (very tight fit). If I move it out/forward a bit might it make a difference? See Left/Right speaker pics.

As for a sub, I have the Paradigm SUB 15. What does it mean if I change the sub to flat as you suggest? I'm glad my sub makes it into the Hall of Subs

Originally Posted by MStanic

Thanks. What about devices as I have a very busy network with a full blown Control 4 System integrated with numerous Sonos devices. For example, the problem seems to have started after a C4 HC300 receiver, Sonos ZP90 and two network switches were installed in the same rack as my D2V. There are plenty more devices (Sonos and C4) throughout the whole household also on the same wired/wireless network. They are all ON when I run ARC so could they be interfering?

Originally Posted by tngiloy


I do not have nearly the network devices that you do, and am in no way a computer whiz.
All I can say is that when I was having problems with ARC like your's (stuck on one speaker running the sweeps over and over....) those problems disappeared after I disabled my firewall during ARC runs and uploads, and Anthem firmware upgrades went much quicker and smoother with the firewall off.

Can't garantee it will work for you, but its easy enough to try the next time you run ARC.
Hope it helps.
Just remember to turn your firewall back on after your done.

Tom

Originally Posted by MStanic

Thanks for the input. Attached, is my targets view. As far as the RF speaker, I can't really move it left or right because of the screen and the fireplace and mantle next to it (very tight fit). If I move it out/forward a bit might it make a difference? See Left/Right speaker pics.

As for a sub, I have the Paradigm SUB 15. What does it mean if I change the sub to flat as you suggest? I'm glad my sub makes it into the Hall of Subs