Originally Posted by MStanic
I am having an issue running ARC on my D2V whereby the test tone/application goes into a continous loop on any random speaker in any of the five random positions and it will not stop emitting the test tone. It simply does not go onto the next speaker and just remains locked on the specified speaker with the test tone continously emitting. No error occurs and the only way to stop the test tone from emitting is to power off the D2V. I then end the ARC program on the laptop. This happens on two laptops so I don't believe it's the laptop or software. At this point, I am lucky if I can get through a complete sweep of ARC without this issue occurring regularly.
Attached, is the latest results from running ARC on my D2V. This one, was on position 2 or 3 when suddenly no sound emitted after moving onto the next speaker in sequence. When it finished the L,C,R test tones, it continued to the right surround but no sound/beep for about 10 seconds. After that ARC returned a problem message and allowed me to say to continue. It all completed okay after that. Attached are the charts from this result. Let me what you think of the results.
The usual problem is with the sound just locking on one speaker and not moving onto the next one. I am running the latest D2V firmware, ARC latest software and using the Keyspan USB Serial Adapter from Anthem. I have reported the issue to Anthem but they are not sure what's up yet.
Your charts look good. The only small problem I see is with your Right Front (RF). It's having problems between 100 Hz and 400 Hz. Is it close to a wall or a corner? If so, you can try moving it away from the corner and/or wall to see if that fixes your problem. If you do decide to do move your RF, you can use Quick Measure (QM) to see if it fixes the problem. If it does, then you will have to re-run ARC. However, what you have right now should sound pretty good. So, I suggest you listen to what you have for a while and then decide if you would like to tweak.
Also, please post your Targets' View.
What kind of sub do you have? It looks really really really good. It looks so good that it gets my vote for the Sub Hall of Fame. It looks like it qualifies for the Flat Setting as long as it has LF protection. If you have it set to Auto, you can change it to Flat by bringing up your Targets' View, click on the Advance push button, change Auto to Flat, click Ok, click Calculate, save your ARC file, upload it to your D2V, and save User and/or Installer Settings.
As for the continuous test sweeps, that did happen to me once. I stopped the measurements and rebooted my PC and the problem did not occur anymore. It seems your problem is different from mine because you said that you used a different PC, and the problem still occurred. Hopefully, Anthem or someone on this forum will be able to figure it out for you.