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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1200

post #35971 of 42663
Quote:
Originally Posted by Nick @ Anthem View Post

Never got to me but again I haven't been tech support for 2.5 years now, but happily assisting when I can. I don't know why v2.13b wouldn't work because the engineers check software on all hardware versions before sending it out for field tests.

To all who have tried it on 2D hardware where it's not working:

Please send the unit's serial number and any history especially board swaps since the unit left the factory to tech@anthemav.com explaining what's happening.

I tried 2.12x in my AVM 50v a few weeks back and couldn't get anything out of (or maybe in to) any of my HDMIs. I reloaded 2.11 and everything worked again. I've had no hardware upgrades/replacements since I bought it.

I did inform Andrew but was told that I'd just have to await the official release of the software.
post #35972 of 42663
thanks Nick. I did talk to Andrew and he said "most of the testing has been done on the 3D boards". Again I did not try 2.13B as 2.12X had this problem, and it appears now that others see the same in 2.13B with non-3d boards.

Inputs of HDMI dont work. you do see the outpout of graphic overlay on HDMI1 (volume etc) but no output (ie input not working). Internal FM and non-HDMI inputs work. then, back to 2.11 and all works well. D2V ser#142118 1st owner, all orginal internals etc.

Originally Posted by Nick @ Anthem
Never got to me but again I haven't been tech support for 2.5 years now, but happily assisting when I can. I don't know why v2.13b wouldn't work because the engineers check software on all hardware versions before sending it out for field tests.

To all who have tried it on 2D hardware where it's not working:

Please send the unit's serial number and any history especially board swaps since the unit left the factory to tech@anthemav.com explaining what's happening.

Quote:
Originally Posted by gtx01 View Post

I tried 2.12x in my AVM 50v a few weeks back and couldn't get anything out of (or maybe in to) any of my HDMIs. I reloaded 2.11 and everything worked again. I've had no hardware upgrades/replacements since I bought it.

I did inform Andrew but was told that I'd just have to await the official release of the software.
post #35973 of 42663
Quote:
Originally Posted by Texas steve View Post

2.13b was for me so I went back to 2.11 and like magic all worked again! Hope Nick figures this one out. He's been silent on it so far.

I appreciate the info provided here, which I see only by chance when stopping by during the weekend, but your news will come from tech support (not me). I'm only involved with the 3D test group and haven't asked anyone else to load software from the password-protected site. "Official" 2D testing hasn't started.
post #35974 of 42663
understood Nick, and we apprciate all your input. I sent it to Jason, just as a FYI as they begin testing the 2D cards as well. Glad you "stop by" here!! the D2V with my 106" screen and the upcoming Super Bowl is gonna be fun!

Quote:
Originally Posted by Nick @ Anthem View Post

I appreciate the info provided here, which I see only by chance when stopping by during the weekend, but your news will come from tech support (not me). I'm only involved with the 3D test group and haven't asked anyone else to load software from the password-protected site. "Official" 2D testing hasn't started.
post #35975 of 42663
Would the prepro have been better without Dolby Volume? If some settings are extreme, avoid them. I'm sure there's a happy medium for everyone.

Preference plays a role therefore experimentation is needed. At night I listen to TV at -50 and prefer Leveler on 4. Higher than that starts to make a female news anchor sound a bit like Barry White while if lower I still have to adjust volume when channel surfing or during commercials.

These complaints are as old as 5.1 in the home:

- Transition from 5.1 to 2.0 material, be it a source change or change in material within the source, blasts the listener out of the room.

- With 5.1 material dialog is hard to hear / effects are too loud. Common and incorrect fix: Raising center channel level (some installers routinely add 3 dB... then the customer might say the surrounds and/or sub aren't loud enough). Dynamic scaling aka late night mode only works if the source is in multichannel Dolby Digital and contains scaling cues.

Today's music server version of the problem:

- When playing music in Shuffle mode you have to keep adjusting the volume (no doubt the result of loudness war).

ymmv but as far as I can tell it's within Dolby Volume to improve all of the above if used judiciously.
post #35976 of 42663
I got my D2v in Nov 2010 and still running on 2.1. No problems.
post #35977 of 42663
Quote:
Originally Posted by slots1 View Post

I got my D2v in Nov 2010 and still running on 2.1. No problems.

What version of ARC are you using?
John
post #35978 of 42663
Quote:
Originally Posted by Nick @ Anthem View Post


I appreciate the info provided here, which I see only by chance when stopping by during the weekend, but your news will come from tech support (not me). I'm only involved with the 3D test group and haven't asked anyone else to load software from the password-protected site. "Official" 2D testing hasn't started.

Is Anthem planning on maintaining a separate 2D branch of the software (that is say 2.11 with DTS bugs fixed and support for CustomResManager) or carry on with one branch and ensure it is compatible with new and old hardware?

The former could answer most of the concerns on here while I could see the latter a long time coming.
post #35979 of 42663
i loaded 2.11x on my D2v and had problems switching between HDMI devices (i.e. wrong colorspace)
loaded 2.13b and am not having any problems

mark
post #35980 of 42663
Quote:
Originally Posted by mkaye View Post

i loaded 2.11x on my D2v and had problems switching between HDMI devices (i.e. wrong colorspace)
loaded 2.13b and am not having any problems

mark

Lots of bug fixes between V2.11x (or any other letter) and V2.13b. Your choices at this point should ONLY be either V2.11 (no letter) or V2.13b.
--Bob
post #35981 of 42663
Quote:
Originally Posted by Bob Pariseau View Post

Lots of bug fixes between V2.11x (or any other letter) and V2.13b. Your choices at this point should ONLY be either V2.11 (no letter) or V2.13b.
--Bob

Bob, I tried 2.13b on my 50v (no 3D board) yesterday, hoping better performance for handshaking. HDMI audio was lost. Video signal was not checked, as I immediately reverted back to 2.11. Just for info.
post #35982 of 42663
Quote:
Originally Posted by tizzy View Post

Bob, I tried 2.13b on my 50v (no 3D board) yesterday, hoping better performance for handshaking. HDMI audio was lost. Video signal was not checked, as I immediately reverted back to 2.11. Just for info.

Sure, that makes sense. Presumably Anthem is working on fixing that.

My point is, don't bother trying any of the releases BETWEEN V2.11 and "test" firmware V2.13b.
--Bob
post #35983 of 42663
I'm running V2.13b with no issues at all so far.
post #35984 of 42663
On a D2V? 3d board?[

quote=Kris Deering;21604995]I'm running V2.13b with no issues at all so far.[/quote]
post #35985 of 42663
Quote:
Originally Posted by Kris Deering View Post

I'm running V2.13b with no issues at all so far.

I am running V2.13b om 50V with old 2d boards. I have handshake issue with my Cisco/Rogers PVR box from time to time but it is tolerable. With v2.11 I was not able to make my OPPO BDP-93 work with HDMI1:HDMI4 (top HDMI row). I guess I have newer revision 2d board as I purchased my 50v 2 months ago.
post #35986 of 42663
Quote:
Originally Posted by jayray View Post

What version of ARC are you using?
John

Jayray
I am away in florida until mar 4. It was whatever was on the new unit in November. I think 3.1
post #35987 of 42663
Quote:
Originally Posted by slots1 View Post

Jayray
I am away in florida until mar 4. It was whatever was on the new unit in November. I think 3.1

Just wondered because 3.1 had a lot of improvements.
John
post #35988 of 42663
Quote:
Originally Posted by Texas steve View Post

On a D2V? 3d board?[

quote=Kris Deering;21604995]I'm running V2.13b with no issues at all so far.

[/quote]

Yes, with the 3D boards installed. Haven't had a single hiccup yet with any material or resolution. Feeding it from several Blu-ray players at various refresh rates and resolutions.
post #35989 of 42663
Quote:
Originally Posted by dkojevnikov View Post

I am running V2.13b om 50V with old 2d boards. I have handshake issue with my Cisco/Rogers PVR box from time to time but it is tolerable. With v2.11 I was not able to make my OPPO BDP-93 work with HDMI1:HDMI4 (top HDMI row). I guess I have newer revision 2d board as I purchased my 50v 2 months ago.

Mine is one of the very 1st generation bought April 2009 .... So Anthem did some changes during that time, I assume.
post #35990 of 42663
So... In a large part thanks to this thread and its inhabitants, I decided to buy a D2v, so I'm now a proud Anthem owner! I was able to locate a second-hand specimen for sale, which doesn't happen often here in Norway, so I pulled the trigger on it even if it was old and out of warranty. Have read nothing but good words about Anthem's build quality and upgradeability, so I'm not too worried.

Now, time to set it up. Bet there will be further posts...

Btw, anything in particular I should check or do with an "unknown" D2v? I'm going to reset to factory settings before connecting anything, I guess, but is there anything else?
post #35991 of 42663
^ Check which firmware is in it (press Select once on remote). Update the firmware as needed. Reset Factory Defaults. Turn Room EQ (i.e., ARC) *OFF* for every Source in Setup > Source Setup until you have a chance to Upload your own ARC solution. Get a flashlight and check each HDMI socket for any signs of pin damage. Check the ARC install disc to see that it is labeled as matching the unit and the ARC mic that came with the unit for the two serial numbers. Press Select multiple times until the unit serial number shows in the front panel. Compare against the sticky label on the back panel (they could be different if the unit had a board swapped out during service at any point.
--Bob
post #35992 of 42663
Thanks, Bob, that's very helpful indeed!

It is running 2.08. I'll try upgrading to 2.10 now. Fingers crossed

Edit: But of course, I don't have any computers with RS-232... I just ordered the Keyspan that was mentioned here earlier, so the updates and ARC will have to wait I guess.

Edit 2: On the other hand: No visible HDMI socket issues, and serial numbers are matching for both ARC and the unit itself. Goody!
post #35993 of 42663
Quote:
Originally Posted by oyvindmo View Post

Thanks, Bob, that's very helpful indeed!

It is running 2.08. I'll try upgrading to 2.10 now. Fingers crossed

Edit: But of course, I don't have any computers with RS-232... I just ordered the Keyspan that was mentioned here earlier, so the updates and ARC will have to wait I guess.

Edit 2: On the other hand: No visible HDMI socket issues, and serial numbers are matching for both ARC and the unit itself. Goody!


And
If you did not get User manual download the current one from Anthem's website.
post #35994 of 42663
When you get up and running with Blu-ray you will need to adjust the volume trims for DTS-HD Master Audio. The problem is the front speakers are 3 dB too low. You need to raise the FRONT trim +3.0 and lower CENTER trim -3.0

This is fixed in the beta software (v2.12+)

Quote:
Originally Posted by oyvindmo View Post

Thanks, Bob, that's very helpful indeed!

It is running 2.08. I'll try upgrading to 2.10 now. Fingers crossed

Edit: But of course, I don't have any computers with RS-232... I just ordered the Keyspan that was mentioned here earlier, so the updates and ARC will have to wait I guess.

Edit 2: On the other hand: No visible HDMI socket issues, and serial numbers are matching for both ARC and the unit itself. Goody!
post #35995 of 42663
FYI,

After prior ARC run, got RG of 2.9xxx, somewhat concerned with this. Have seldom seen this in many runs, so changed RG to 3.9xxx. After several hrs of listening, reverted to original ARC setting. No contest! Learned my lesson and learned it well. (Sorry, Carly)
Don't fool with ARC. it knows best.
TJG
post #35996 of 42663
Quote:
Originally Posted by TJG55 View Post

FYI,

After prior ARC run, got RG of 2.9xxx, somewhat concerned with this. Have seldom seen this in many runs, so changed RG to 3.9xxx. After several hrs of listening, reverted to original ARC setting. No contest! Learned my lesson and learned it well. (Sorry, Carly)
Don't fool with ARC. it knows best.
TJG

You changed it back to 2.9xxx because 3.9xxx was too bassy, boomy, or ....? Also, what is your room like? Is it treated? How large is it?
post #35997 of 42663
Quote:
Originally Posted by ninja12 View Post

You changed it back to 2.9xxx because 3.9xxx was too bassy, boomy, or ....? Also, what is your room like? Is it treated? How large is it?

I am having plus minus 6Db in bass by simply varying the speaker (subwoofer) distance. As ARC is not helping you to align phases of your speakers (distance, phase), you have to do it manually. By the way, I got much smoother response curve by changing the cutoff frequency for my mains, center and subwoofer to be the same. But all those settings and variations are really dependent on your room acoustics and speakers. But changing the speaker distance (left, right and subwoofer) can have dramatic effect on final sound and it is not controlled by ARC.
post #35998 of 42663
Does anyone know when we'll get the new official FW upgrade? I'm still running 2.10c, the version that came with my new D2v 1 year ago. What is the latest and most stable version out there?
post #35999 of 42663
helle.
i have a odd problem. i am running my AVM50v witt actice M&K monitors. for the last 14 days witt RCA connectors. last night i switced to balanced cable. I then have run a new measurement from ARC. the intern testtone reads 75db on my radioshack. the graph also reads 75db. so everrything seams to bee right. but witt movie content the overall volume is much higher. i had my avm for one year, an it is fantastic. i am using the right proces to calibreding. Any surgestion i what cut be the problem

regards Peter
Denmark
post #36000 of 42663
Balanced signals are 6 dB higher. I don't know what ARC is doing, but it seems to be working.
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