Originally Posted by
Bob Pariseau 
On your loss of picture/sound, I think the odds are excellent that you disturbed some other cables when you fiddled with that Center speaker output.
On ARC, yes you will need to install the ARC application to view the file.
You will need a Windows PC computer running XP or later. If you are getting something new, you might as well get Windows 7. Avoid Windows Vista. Many people use inexpensive laptop computers. You don't need anything fancy in the way of graphics, audio, or processing on the PC. The Anthem itself generates the test tones used by the ARC setup, and the ARC application uses a standard Windows feature to input the mic data. The rest is just computation.
The PC will need a USB port for attaching the ARC mic cable. The PC will also need a serial (RS-232) connection to go to the Anthem. Many people do that by using a SECOND USB port on the PC along with the Keyspan USA-19HS USB/serial adapter. Plug the adapter into the computer and run the serial cable from the adapter to the back of the Anthem. If you don't have the Keyspan adapter already in your ARC kit (I don't think Anthem was distributing them back when you got your AVM 40), you can buy it at Amazon or even direct from Anthem. Accept no substitutes. Use just that specific Keyspan adapter. Your ARC kit will include the microphone cable. It should also include the necessary serial cable.
Now, your AVM 40 is old. And that means the ARC software on your install CD is old. To avoid problems, I'm going to suggest you *NOT* install the software from the ARC install CD.
And that means you need to do a few additional steps.
First, download the ARC V3.0.2 install kit from Anthem:
http://anthemav.com/download/anthem-...pport/software
That link is from Anthem's page for the D2v, but no matter. The ARC install kit is the same for all Anthem processors. (You just need the ARC kit. Don't download the D2v firmware!)
UnZip that downloaded file on your Windows PC and you will end up with a folder. Browse into that folder and find the program Setup.Exe. That's the installer.
Now insert your original ARC install CD. If the Installer on the CD starts up automatically just quit out of it. Now browse into that CD and find the Setup.Exe program on the CD. In that same folder on the CD you will find two files with names made up of numbers. The numbers are the Serial Number of your AVM 40 and the Serial Number of your ARC mic. The two files are your ARC license and the individualized calibration data for your ARC mic.
Copy both of those files from the CD into the place where you found Setup.Exe in the downloaded ARC V3.0.2 stuff.
You can now eject the CD. You are done with it.
Run Setup.Exe in the downloaded version. It will install ARC V3.0.2 and also copy your ARC license and mic calibration files into the correct location. It will add a "shortcut" icon on your Windows desktop which you can use to launch the ARC application itself.
In the future, you can just download and install new ARC versions without having to do the extra steps with those two files. They will simply carry over from the prior install of ARC.
Once you have ARC installed, reboot your Windows PC.
Now, find that file you got from the dealer. Right Click on it and select Properties from the Pop Up menu. Then select Read Only. Then click Apply. Then click OK. You've just write protected that file to make sure you don't accidentally alter it while getting familiar with ARC.
Now you can double-click on that file and it will open in ARC and you can view your ARC charts and Targets window.
--Bob
) to go in my system and was going to update my ARC and D2v software from 3.0.1 and 2.10 to 3.0.2 and 2.13b and then run ARC again but, it failed loading the D2v software. I did the flash erase and still nothing. It just hangs at Updating EEPROM". I'm running Windows 7 and using the serial to USB that is recommended on here. I have company coming this weekend arrrggghhh! Any suggestions. Thanks.
