Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1276

Yes, low-level volume at startup is still present at my 50V with 3.09. Changing sources does not help. The only thing that helps is switching it off and on. Strange thing is that it never happens with my Rogers digital box (SA 8642HD) but happens in about 20% of cases with my NVidia-based HTPC.

I have now tested captain America - and on this film there is now a 3 dB difference bitstream vs lpcm . This wasent the case with the old software . On the v2.10 there wasent any difference in level. Cut it be a metadata or something like that?
. This is the same findings A's on the aix test disc. But Odd that the 6db difference on the Thor - Iceage - etc dosent have chance After the new software

Yeah, that's what I'm thinking, there must be something in the metadata that the D2v is mistakenly using as a trigger for the different level increases. We know it's not the number of channels (ie 7.1 or 5.1) that's triggering 3dB or 6dB, so it's got to be something in the metadata that is consistent with each of the increases.

Cheers

a workaround if ones care for the levels, cut be to lower front - surround . sub - LFE on the direct bottums on the remote, when playing DTS HDMR . or what....?

^ Why complicate it? Lower the Main Volume if you feel the need.
--Bob

Yeah, what Bob said, no need to complicate things...

I've emailed Anthem Tech my findings so hopefully they'll sort it out soon.

Cheers

yes . i know. but i love these standards. when my master volume saids 0.0 db i know that i playing at reference level - stupid i know :-)

My 50v was sent back to Anthem and passed all specs and didn't require any servicing, so I'm not sure what the root cause of the audio suckout is; however, it's obviously an acknowledged problem.

Theo

I think the low power-on volume bug has gotten worse. I just installed 3.09 and after playing one movie had the system unplugged for a few days. Upon restarting everything I was hit with the low volume bug. A power cycle did NOT fix it the first time, i.e. it happened twice in a row! Before that I was running 2.14d for a long time and it never happened once.

You are not the only one seeing this. But I have gotten it to stop by going into the menu loading the Factory default and then hitting reload users settings. Once they were reloaded it stopped. We will see if that fix sticks. But good for two days now with multiple sources like Satellite TV, DVD region 1 & 2, and Blu Rays regions A&B.

^ I was about to suggest that some of this might be due to corrupted settings that the new firmware is more sensitive to than the old.

The problem is that settings issues like that might actually be Saved in the two memories. So reloading Saved settings might not fix it.

So the test would be to Reload Factory Defaults, and then MANUALLY re-enter just enough of your settings to check what happens over a series of power cycles. If the results look good then Manually re-enter the rest of your settings. I.e., don't trust what's in the Memories now. Save to the Memories AFTER Manually re-entering your settings. That's a pretty large amount of work just to check for a solution that has no guarantee. But if someone with the problem is willing to do it, we could get an indication of whether this is a good thing to try.

For example, the settings related to power on volume might be corrupted even though they display correctly when you look in the Setup menu.

---

However if just a Reset Factory and Load Saved User does the trick, then that's a lot simpler. It would be odd if that fixed it though, as you have to Reset Factory prior to the firmware install, and most folks will do a Load Saved User after the install to recover their normal settings.
--Bob

My new DV2 3D should arrive within the next hour(waiting on pins and needles). So therefore I have just started following these discussions. I hope you guys are talking about firmware upgrades causing problems and not new out of the box kit. Right?

^ Don't panic. Threads like this always tend to focus on problems, even if minor and even if rare.

Your new unit will likely come with firmware v3.09 pre-installed, which is the latest and greatest.
--Bob

My mind may be playing tricks on me but since I downloaded the new firmware and re-ran ARC, my D2 sounds even better with movies. More fluid. Did they do something to improve the soundstage?

Yep that's what I posted after installing 3.09, everything so far sounds better with a larger sound stage etc. I'm liking 3.09.

I also hear a difference in the soundstage with the new firmwear. More dynamic & much larger. I was watching the blue rays of the New Battlestar Galactica (huge Sifi geek) and the improvement was drastic. Now I watch these often and so sonic memory is very established with these.

Back to the low volume bug. The Fix I noted before did not hold. I was switching disks on my Oppo and when the next disk in the series loaded the volume was a whisper. This was not on power up but mid use. I went back in and did the load factory load user and it was back to normal. But obviously that is not a long term fix. Essentially the same as a reboot for those who do not want all of their amps and other devices powering on and off again

Yes. More dynamic. This isn't in our heads? Lol

Bob,
Right you are, again. Just received a new 50v and right there on the box....a sticker saying 3.09.
TJG

Very quiet here, must be 3.09 which is keeping everyone in their HTs listening to the improved sound. Will install it on mine tomorrow to see if it is the real deal:D
John

Until I get confirmation Fromm Bob that my D2V sounds better with the new firmware, I refuse to believe it , lol.

Believe it!

I'd rerun ARC too.

I asked the question to Bob regarding re running ARC after a firmware install and he said

So no need to redo it.

No need to do that and in fact I don't load factory settings, or unplug my other HDMI sources before I do firmware updates and I've a lot so far and no problems yet. BTW, don't tell Bob. You should follow whatever has worked for you.
John

Ok but for some reason mine didn't sound right until I redid ARC. Probably user error.

Sorry if i missed it somewhere, but does anyone know if the A2 is built entirely in Canada, or is China now involved in the production process?

A2 is built in Canada at the Anthem/Paradigm factory. The Statement line are all built there.
John

That can happen quite easily if you futz with the Setup Menu settings ARC Uploads. Perhaps by accident. Or if you set "temporary" level adjustments with the remote and forget you've done so.

If the audio is not right then:

1) Save User Settings
2) Reload Factory Defaults
3) Load Saved User Settings

(This clears any mistaken "temporary" settings.)

4) Re-Upload your CURRENT ARC Solution. No need to re-Measure. This fixes any Setup changes you made by mistake.
5) Save User and Installer Settings to capture any such "corrections" the ARC re-Upload has made for changes you made by mistake.
6) Double-check that Room EQ is on for each Setup > Source Setup
7) When playing content, confirm you are getting the type of audio you are expecting as input and confirm that the Surround Sound Audio Mode you want is really in effect.
--Bob

Yeah. It was probably something in there I did or forgot. No matter. It sounds amazing now. I am still waiting for you to validate my belief that it sounds even better after the update.

Watched Hunger Games 7.1 DTS MA and it sounded fantastic, problem is it was the first time
I had watched it so not able to compare. At some point some familiar material will be used to compare.
John