Originally Posted by Farayar
I installed firmware 3.09 and my D2v is unusable. The video from all my inputs flicker out since the unit is starting up. There is no audio in any of my inputs as well.
I carefully followed up Bob´s instructions on how to install the new firmware.
I reinstalled firmware 2.10 and everything was normal again. I downloaded again firmware 3.09 from Anthem website and I did the update again but it did not work.
Has anyone else experienced any issue installing firmware 3.09?
If you've got any other electronics in the HDMI path -- switches, splitters, Darbee, etc. -- temporarily remove them and see if the problems go away.
See if you can get the internally generated graphics to display -- e.g., select an input that is NOT CONNECTED to anything, and then press and hold the "7" button to bring up the Video Source Adjust Menu. If that works, then the problem is likely on the Source equipment side. If it doesn't work then the problem is likely on the Display side.
Since all your Sources are failing, odds are the problem is on the Display side. Double check your HDMI plugs are properly inserted.
Reset Factory Defaults and see if you get good video from the internally generated stuff (Setup menu and Video Source Adjust menu). If so, Manually re-enter your video output configuration settings to see when the problem develops. If it doesn't, then manually enter settings for one Source device. Again, you are looking for what settings make it fail. If NONE of them do, then perhaps your Saved settings are corrupted. Continue to re-enter the rest of your settings Manually -- a chore to be sure, but if it works then that's what you need. Save settings after getting them all entered to replace whatever was corrupted.
In the alternative, call Anthem Tech Support and let them walk you through diagnosing this.