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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1314

post #39391 of 42686
Quote:
Originally Posted by perioms View Post

Last night I watched the movie "Total Recall" with the german DolbyTrueHD track. Always when my D2v shows the message of "Dialog Normalization" I was losing audio for a short moment.
I am using an Oppo 93 with bitstream enabled. How can I change my settings?
I suspect that the restart of decoding initiated by the dropout trigger the display of the dialnorm value. The only way to to avoid that is to change the Oppo to output PCM audio.
post #39392 of 42686
Can someone send me the live video settings editor? I can't seem to find it on Anthems site and would like to try 1080p 48 to my Q750i. I would like to think the D2v would be better and one less step in processing.

Jeremy

ETA: found it in archives under D2 and it doesn't seem to change anything.
Edited by agrsiv95 - 12/29/12 at 10:30am
post #39393 of 42686
Quote:
Originally Posted by thestewman View Post


dmusoke

Something about what you describe is causing me problems understanding, so if you do not mind let's go thru this again and if I state something incorrect you clarify and straighten me out

 

Stew, i have no issues with the 2CH as it images the same as the HDMI input so i assume both are fine. Its the MCH L/R that seems out of place. How would you want me to proceed with the test to compare the 2CH with the L/R of the MCH outs? Sorry if this seems like a dim-witted question ...

 

I've also noticed another anomaly (???) from the beginning but didn't want to bring it up for fear of mudding up my issues at hand. When i toggle between ARC on and ARC off for any digital or analog input 2CH source to the anthem, i really hear no difference in sound. I should be able to hear something, right?

 

My living room is damped on the heavy side with these bass traps below in the corners and all over the upper corner walls.

1000

I also have mid and high frequency traps placed at 1st reflection points of my L/R mains (Martin-Logan Spires electrostatic speakers).

post #39394 of 42686
Quote:
Originally Posted by MACCA350 View Post

Quote:
Originally Posted by dmusoke View Post

3. Analog-DSP (after uploading my ARC solution) ---> Image shift between 2CH & MCH returns:o !
    I have separate configurations for Movie(MCH) and Music(2CH) so maybe that's the cause?

4. After changing all configurations to Music for both 2CH & MCH, the image shift is still intact:o !

Not sure what could be wrong here ...
Check your distance and level trim settings. If they are set in the player then default them in the D2v, if they are set in both then the ones in the D2v will be active when in Analog-DSP, in which case the combination of both will be incorrect and throw off your imaging.

Cheers

 

Settings default in the Oppo whose speakers are set to Large. All bass management is done by the D2v.

post #39395 of 42686
Quote:
Originally Posted by dmusoke View Post

Stew, i have no issues with the 2CH as it images the same as the HDMI input so i assume both are fine. Its the MCH L/R that seems out of place. How would you want me to proceed with the test to compare the 2CH with the L/R of the MCH outs? Sorry if this seems like a dim-witted question ...

I've also noticed another anomaly (???) from the beginning but didn't want to bring it up for fear of mudding up my issues at hand. When i toggle between ARC on and ARC off for any digital or analog input 2CH source to the anthem, i really hear no difference in sound. I should be able to hear something, right?

My living room is damped on the heavy side with these bass traps below in the corners and all over the upper corner walls.
1000

I also have mid and high frequency traps placed at 1st reflection points of my L/R mains (Martin-Logan Spires electrostatic speakers).

What brand of bass traps are these?
post #39396 of 42686
Quote:
Originally Posted by Bob Pariseau View Post

No. The XLR only respond to those settings if Stereo Signal FRONT LEFT/RIGHT is set, in which case you should not be using the LF/RF from the normal multi-channel set.
--Bob

 

That's news to me. The XLR's do not respond to the trim settings if i'm set to 5.1 even though all outputs are active at the same time?

post #39397 of 42686
Quote:
Originally Posted by boyce89976 View Post
 

What brand of bass traps are these?

 

http://www.readyacoustics.com/bass_traps_diy.html

 

They come in different cloth colors and side colors. They are called the Chameleon SuperBass Traps...

post #39398 of 42686
Quote:
Originally Posted by Bob Pariseau View Post

Quote:
dmusoke

Something about what you describe is causing me problems understanding, so if you do not mind let's go thru this again and if I state something incorrect you clarify and straighten me out

We know you have the OPPO set up correctly to feed a correct digital signal to the Anthem.

Select a source and use Analog Direct. Your source is CD or DVD ? or 2 Chan ? Audio sounds OK with an image centered and not spread across the sound field.

Select a source and use Analog DSP. Your source is CD or DVD ? Or 2 Chan ? ARC is turned off. Audio sounds exactly like Analog Direct above.

Select a source and use Analog DSP Your source is CD or DVD. You turn ARC ON and now the 2 channel stereo image is spread across the sound field and not centered ?

What I do not understand Is where you are selecting the multi channel while playing a stereo signal without any post processing. I do not think this is possible ?
You would have selected a Mode preset and a 2 channel digital signal with a multi channel configuration in ARC would want some post processing MODE applied.

The OPPO he's using has dedicated stereo outputs available as both XLR and RCA. It also has 7.1 channel Analog outs as RCA only (which can be set to 5.1 down-mix). Normally these are independent, but the dedicated stereo outs can be reconfigured for use in place of the normal LF/RF of the multi-channel set. The speaker adjustments in the OPPO only affect the multi-channel set -- which will include the dedicated stereo outs if they are reconfigured for use in place of the normal LF/RF(Wasn't aware of this!!!). However, he says he has the speaker configuration settings in the OPPO set to have no affect (speakers Large, equidistant, and with 0dB volume trim).Yes, Correct!

And it appears he is using the XLR stereo outputs in their normal, independent configuration: Stereo Signal = DOWN MIX STEREO in the OPPO (Yes, Correct!).

Evidently he is comparing XLR into the 2-channel XLR input against 5.1 Analog into the 6-channel RCA input -- while playing stereo content in either case -- and finding an imaging problem when he uses the 5.1 Analog if, and only if, ARC is active -- a problem that does NOT happen when using the XLR stereo. Yes, Correct!

In the case of the XLR stereo he would need to select Stereo Audio Mode in the Anthem(Yes, Correct!). In the case of the 5.1 Analog he would need to select NONE Audio Mode in the Anthem(Yes, Correct!). With ARC active, that would mean LF/RF/Sub are active for output -- other speakers silent.

The key symptom is that he's hearing an imaging problem with ARC active on the 6-channel input -- but NOT with ARC turned off for the 6-channel input (No, Incorrect. It seems 6-CH outs behave the same w/wo ARC. The image shift is there regardless of ARC mode), or with ARC active on the 2-channel input(Yes, Correct!).

It could be his ARC solution is bad in one way or another, but we'd have to explain how ARC applied to the XLR 2-ch input is reacting differently to ARC applied to the RCA 6-channel input -- with stereo content in both cases.

DMUSOKE, if any of the above is contrary to what you are actually trying to do, you'll need to clarify what you are actually doing(Please see above tongue.gif).
--Bob
post #39399 of 42686
Quote:
Originally Posted by boyce89976 View Post

Quote:
Originally Posted by dmusoke View Post

No other surround modes applied to the stereo signal(No THX, PLIIx, etc). When 5.1 is selected on the stereo signal, all channels show up on screen, i.e L,C,R,SL,SR. Is this normal?



1. Analog-Direct ---> After loading factory defaults, both XLR and RCA sound identical without the image shifts i observed before.

2. Analog-DSP(ARC turned off)  ----> both XLR and RCA sound identical without the image shifts i observed before.

3. Analog-DSP (after uploading my ARC solution) ---> Image shift between 2CH & MCH returns:o !
    I have separate configurations for Movie(MCH) and Music(2CH) so maybe that's the cause?

4. After changing all configurations to Music for both 2CH & MCH, the image shift is still intact:o !

Not sure what could be wrong here ...

If I'm not mistaken, ARC doesn't compensate for phase/delay outside of the user adjusted speaker distances, correct? The only other room correction I'm familiar with is MCACC, where phase/delay correction is given priority in the calculations with trim levels/EQ a strong 2nd priority. So, with ARC engaged in MCH, it should only be adjusting speaker trim levels and EQ, right?

David, do you get the same image shift with listening to 2 channel through HDMI with ARC engaged? Do you get the same shift applying your ARC Movie settings to your ARC Music settings?

 

Thanks Boyce:

 

Any engagement or dis-engagement of ARC, whether through 2CH XLR or HDMI doesn't shift the image one bit. I applied my movie settings to my music settings and the problem seems to remain.

 

Granted, i've only tested the image shift using one CD for now (Jackie Evanko,"O Holy Night") but i don't see why it would be the cause of what i'm hearing.

post #39400 of 42686
Quote:
Originally Posted by dmusoke View Post

. . . .

The key symptom is that he's hearing an imaging problem with ARC active on the 6-channel input -- but NOT with ARC turned off for the 6-channel input (No, Incorrect. It seems 6-CH outs behave the same w/wo ARC. The image shift is there regardless of ARC mode), or with ARC active on the 2-channel input(Yes, Correct!).

. . . .

OK, that's very different. That let's ARC off the hook, which is good.

The first thing to do is to check your cabling between the OPPO and the Anthem. You would get this effect if you accidentally swapped Center with either LF or RF. Obviously check both ends of each cable.

Next swap the LF and RF plugs at the back of the OPPO. Does the "problem" shift to the other side of Center? If NOT, then the problem is external to the OPPO -- cables, the Anthem, the amps or the speakers. Eliminate the cables by putting the plugs back to normal on the back of the OPPO and now swapping the LF/RF inputs on the back of the Anthem. Again if the problem does NOT shift to the other side of Center then the problem is after the cables.

You could have a cable which has the wires reversed (a manufacturing error), or a bad solder joint.

If the plug swap indicates the problem is present at the outputs of the OPPO, then do a complete reset of the OPPO:

1) Download a new copy of the latest firmware to a USB stick. (There's new Public Beta firmware that just came out.)
2) In the OPPO, go into Setup and Erase Persistent Storage. Then Reset defaults -- the full reset, not the one that preserves accounts.
3) Power cycle the player and re-install the firmware from USB.
4) Power up and accept the Recommended Reset that's offered.
5) Then go into Setup and once again Erase Persistent Storage, and also once again do a complete Reset. (The Recommended Reset is not a complete Reset.)
6) Power down the player, then pull the power cord for about 10 seconds. DO NOT SKIP THIS STEP.
7) Power up and re-enter your personal settings.
8) Power down once more -- settings are saved during power down.

Test again and see if the problem persists. If so, contact OPPO as your player likely needs warranty service.

If the plug swap indicates the problem is AFTER the cables, then the thing to do is try a different source into the LF/RF inputs of the Anthem's multi-channel set, just to confirm. This doesn't have to be a multi-channel Source. It can be a stereo Source with the other input jacks simply unused.

Again you can compare the LF/RF inputs of the 6-CH set wired normally vs. wired swapped to confirm the imaging problem shifts to the other side.

Presuming you still hear the problem, and given that you've already tested after resetting the Anthem, you'll likely need to call Anthem to arrange for service.
--Bob
post #39401 of 42686

^ Thanks Bob ...will do. Am i safe to say you do not experience the same strange effect between 2CH and 6CH in your setup?

post #39402 of 42686
Quote:
Originally Posted by dmusoke View Post

^ Thanks Bob ...will do. Am i safe to say you do not experience the same strange effect between 2CH and 6CH in your setup?

Correct!

However, I suspect there are still some bugs in the OPPO which keep settings changes from taking the expected effect. Thus the reset is a good idea if you discover the player is acting strangely.
--Bob
post #39403 of 42686
Quote:
Originally Posted by dmusoke View Post

http://www.readyacoustics.com/bass_traps_diy.html

They come in different cloth colors and side colors. They are called the Chameleon SuperBass Traps...

Thanks, David!

I'm still curious about your imaging problem, and it's interesting that Bob is now suggesting it could be cabling too... I hope it's that simple... sometimes the obvious isn't so obvious. Good luck. I get my 105 on Wednesday, and will try to recreate your issue if it's not resolved by then.
post #39404 of 42686
Quote:
Originally Posted by boyce89976 View Post

Quote:
Originally Posted by dmusoke View Post

http://www.readyacoustics.com/bass_traps_diy.html

They come in different cloth colors and side colors. They are called the Chameleon SuperBass Traps...

Thanks, David!

I'm still curious about your imaging problem, and it's interesting that Bob is now suggesting it could be cabling too... I hope it's that simple... sometimes the obvious isn't so obvious. Good luck. I get my 105 on Wednesday, and will try to recreate your issue if it's not resolved by then.

 

Bob has mentioned in the 105 forum a bug (http://www.avsforum.com/t/1439524/official-oppo-bdp-105-owners-thread/1980#post_22759063) in how the Oppo down-mixes the analog outs. This bug is in the current released FW as well as the new beta released today. Oppo is aware of it, he says. he has provided a temporary workaround for it until its fixed. I'm not sure if its related to what i'm experiencing or not but hope so.

 

Anyways, I will test again tomorrow once i install the new Oppo beta FW to see if it cures my issues...

 

Congrats in your new purchase. You'll love its sonics for sure smile.gif...

post #39405 of 42686
Quote:
Originally Posted by dmusoke View Post

Bob has mentioned in the 105 forum a bug (http://www.avsforum.com/t/1439524/official-oppo-bdp-105-owners-thread/1980#post_22759063) in how the Oppo down-mixes the analog outs. This bug is in the current released FW as well as the new beta released today. Oppo is aware of it, he says. he has provided a temporary workaround for it until its fixed. I'm not sure if its related to what i'm experiencing or not but hope so.

Anyways, I will test again tomorrow once i install the new Oppo beta FW to see if it cures my issues...

Congrats in your new purchase. You'll love its sonics for sure smile.gif ...

I saw that post on the OPPO forum and wondered if it might be related to what you are experiencing. I hope so too. I won't be using the MCH analog outs, just the XLRs, but will play with the MCH also if you're issue is not resolved by the time I get mine.
post #39406 of 42686
I doubt it's related, since the bug affects the proper function of the Dedicated Stereo Outputs, and when DMUSOKE is experiencing the problem he's using just the RCA jacks from the normal, multi-channel outputs of the OPPO.
--Bob
post #39407 of 42686
Quote:
Originally Posted by boyce89976 View Post

Quote:
Originally Posted by dmusoke View Post

Bob has mentioned in the 105 forum a bug (http://www.avsforum.com/t/1439524/official-oppo-bdp-105-owners-thread/1980#post_22759063) in how the Oppo down-mixes the analog outs. This bug is in the current released FW as well as the new beta released today. Oppo is aware of it, he says. he has provided a temporary workaround for it until its fixed. I'm not sure if its related to what i'm experiencing or not but hope so.

Anyways, I will test again tomorrow once i install the new Oppo beta FW to see if it cures my issues...

Congrats in your new purchase. You'll love its sonics for sure smile.gif ...

I saw that post on the OPPO forum and wondered if it might be related to what you are experiencing. I hope so too. I won't be using the MCH analog outs, just the XLRs, but will play with the MCH also if you're issue is not resolved by the time I get mine.

I appreciate the help Boyce. I'm starting to think i have may have a faulty 'whatever' in my system. When ready to test, please make sure that:

 

1.  You have 2 configurations in ARC. A multi-channel one for moves and a 2.1 for the XLRs and your sub for the music configuration.

 

2.   AnalgDSP mode is selected for both movie and music in the anthem setup menu.

 

3.   That you set the XLR gain to -6dB in the Anthem menu(Analog Input Levels -> 2-Ch: -6.0dB.  This will balance the XLRs output with the RCAs since the XLRs have twice the voltage than the RCA, hence reduce their gain by 6dB.I'm sorry if you know all this ...

post #39408 of 42686
Does the video settings editor work with the D2v? Any changes made in the editor do not show up in the menu.

Jeremy
post #39409 of 42686
Hi all. This thread is getting so big I just can't find anything in it any more. So what I need is just a clarification as to what I am seeing with this setup and that I am interpreting it correctly. This relates to DTS-HD MA and what is showing on my D2v display when playing a BR with a DTS-HD MA 5.1 track. The Oppo is set for secondary audio off, HDMI - LPCM. The Oppo display will show playing DTS HD MA and the D2V shows receiving PCM but as 5.1DPLIIX. Pressing select shows the correct 5.1 channels being received and outputting as 7.1.

So that means that I am in fact receiving the DTS HD MA track but in a PCM format right? When I switch to bitstream the D2V display shows DTS HD MA and 5.1DPLIIX so I want to be sure that these are effectively the same track but just determining which source is doing the decode right? I am running firmware 2.10 currently and up to date on the Oppo.

Thanks!

PS I accidentally started a new thread with this question so if someone can delete that thread feel free to do so. sorry....
post #39410 of 42686
Quote:
Originally Posted by myc52002 View Post

Hi all. This thread is getting so big I just can't find anything in it any more. So what I need is just a clarification as to what I am seeing with this setup and that I am interpreting it correctly. This relates to DTS-HD MA and what is showing on my D2v display when playing a BR with a DTS-HD MA 5.1 track. The Oppo is set for secondary audio off, HDMI - LPCM. The Oppo display will show playing DTS HD MA and the D2V shows receiving PCM but as 5.1DPLIIX. Pressing select shows the correct 5.1 channels being received and outputting as 7.1.

So that means that I am in fact receiving the DTS HD MA track but in a PCM format right? When I switch to bitstream the D2V display shows DTS HD MA and 5.1DPLIIX so I want to be sure that these are effectively the same track but just determining which source is doing the decode right? I am running firmware 2.10 currently and up to date on the Oppo.

Thanks!

PS I accidentally started a new thread with this question so if someone can delete that thread feel free to do so. sorry....

Yep, you've got it right. When you output LPCM the OPPO does the decoding. When you output Bitstream the D2v decodes that to LPCM itself.
--Bob
post #39411 of 42686
Excellent. Thanks Bob as always.
post #39412 of 42686
Hey.
I am running firmware 3.09 on my avm50v. Det signal feed nu oppo 83. I have not having issues with this firmware before now. When the signal is pcm from the player, the volume is Way to low....about 10db. AIX test disk confirm this. The problem is there whit ALL multichannel pcm. Am i the only one that have this issue.? This has not allways been a problem. For about three weeks ago, i watch total recall, and on that film there is a'lot off audio dropouts, when it is bitstream. So i set the player to output pcm. And on that moment the low volume wasent there. Any idea?
post #39413 of 42686
Read Me - v3.xx Upgrades.txt 15k .txt file

 

 

The low volume problem was fixed in beta version 3.09c. We have are on beta version 3.09f. I'd suggest you upload to the latest beta as it has many fixes from v3.09.

 

See FW version control attachment ....smile.gif!

post #39414 of 42686
Quote:
Originally Posted by dmusoke View Post

Read Me - v3.xx Upgrades.txt 15k .txt file


The low volume problem was fixed in beta version 3.09c. We have are on beta version 3.09f. I'd suggest you upload to the latest beta as it has many fixes from v3.09.

See FW version control attachment ....smile.gif !

I have the same volume issue, but have been to scared to do a firmware update! rolleyes.gif I've never done a firmware update on any of my gear! Guess I need to suck it up and just do it. biggrin.gif
post #39415 of 42686
Bob et al.,

I've got a really drastic problem out of the blue with my D2V. I am running 2.10, and have been for over a year. Haven't touched software at all. Nor made any hardware changes. In the middle of watching football today, the Center channel sound went WAY WAY down, to the point that I could no longer hear the announcers, or any dialogue. When it would go to commercial during the broadcast, I could hear the commercials because most of the dialogue during commercials is in the left and right speaker. However, anything leveraging the center for dialogue/announcing, does not come through. Now again, I have made NO changes at all in my system in over a year, and everything has been working perfectly the whole time. I thought I had a DirecTV/Tivo issue, until I found the same problem through other sources (Oppo Bluray, separate cable DVR, etc.). The weird thing is that the Center channel does give sound, only VERY VERY low levels that are inaudible for all intents and purposes in the listening room, even if I jack up the Center to +10.0 on the D2V. You can just barely hear the commentators through the center, and so all I get are the surround noises, and front left and right. It's so annoying, this sudden problem out of nowhere, it's ridiculous. A Blu-Ray disc playing on the Oppo yields the same problem. THinking it had to be the D2V getting crossed up over HDMI or something, I disconnected all HDMI and powered the D2V completely off and disabled its rear switch. I waited 10 minutes, several time, turned on the rear switch, then powered on the D2V, and still no real full center channel. The sound is there in every other area except the center. I have an A5 5-channel amp powering my main room, so I tried powercycling that as well, thinking it might be a bad channel on the 5-channel amp. I can't figure out whether it's the D2V or the A5 that is the problem. I have tried Resetting to Factory Defaults on the D2V, then reloading User Settings, and still I have the problem. I never mess with any settings on the D2V anymore, nothing changed at all - just sitting on the couch, the wife and I heard the broadcast of the game just drop right out - we could still hear the cheering in the rear channels and all, but no center dialogue/announcing. I have tried reseatting speaker cables for the center, powering the A5 off/on/unplugging, still I have the problem. Been troubleshooting this for the better part of 3 hours, any ideas anyone?

Thanks for the help!
-Brian
post #39416 of 42686

1. Disconnected and reconnected the MCH and XLR cabling between Oppo and Anthem again. Problem still persists.

2. Swappin the LF/RF cables on the Oppo didn't help. Problem still persists.

3. Swapped the LF/RF on the Anthem input and problem still persists.

4. Swapped the LF/RF on the Anthem outputs (XLR connections) into my amp and the sound 'changed' into another kind of odd. Anyways, it didn't fix the problem.

5.  Installed new beta FW and followed detailed steps above(Thanks Bob!) and repeated steps 1-4 above. Nothing changed.

 

6. I swapped out the 105 and unpacked my Audiogon bound BDP-95 and repeated steps 1-4. Results were identical which proved the 105 is not the problem. BTW, i used new sets of IC cables for the 95 tests as i didn't want to re-wire my rack if i didn't have to.

 

At this point, i re-inserted the 105 in the rack and removed all interconnect cables between Oppo/Anthem/Power amplifier except LF/RF pairs only. Havin ruled out the Oppo as a possible problem cause, it then leaves the Anthem/ARC as the possible cause.

 

This is where thins ot interesting. I noticed my Anthem behaves in an odd way when using some of its parameters. By this, i mean i toggled the processing mode of the MCH input between Analog DSP and Analog Direct produced NO change in sound. Remember i'm usin a stereo source.

 

Repeating the same for the 2CH input produced the usual difference between the ARC'd and un ARC'd sound. Switching over again to the MCH and still NO discernable change in sound when changing processing modes between Analog Direct & Analog DSP.

 

When i randomly futz around the setup,menu, the MCH (Analog DSP mode) seems to 'cure' itself for a while. I then continue to compare it with the 2CH (Analog DSP mode) and then it 'dies' as before. This back and forth goes can go on forever... Somehow ARC doesn't 'stick' or work right in MCH.

 

The MCH sound i hear (whether using Analog DSP/Direct) is IDENTICAL to the 2CH sound when i choose Analog-Direct(phasey like vocal imaging). So the sound i've been hearing from the MCH inputs was never truly ARC'd to begin with. This was the suprise to me! I don't know whether its a bad eeprom that is going bad or something else going on...I reloaded FW before, two versions v3.09c and beta 3.09f with no change in results. I will try to flash erase and see if this helps.

 

Another question ... when i toggle on/off the Room EQ option and i hear no change in sound regardless whether its analogs or HDMI input. Isn't this option supposed to turn ARC off and on?

 

 

Thanks for the help Bob and others who've stuck with me in trying to solve my problems with my setup

 

- David.


Edited by dmusoke - 12/30/12 at 9:01pm
post #39417 of 42686
Quote:
Originally Posted by ManWithAPlan View Post

Bob et al.,

I've got a really drastic problem out of the blue with my D2V. I am running 2.10, and have been for over a year. Haven't touched software at all. Nor made any hardware changes. In the middle of watching football today, the Center channel sound went WAY WAY down, to the point that I could no longer hear the announcers, or any dialogue. When it would go to commercial during the broadcast, I could hear the commercials because most of the dialogue during commercials is in the left and right speaker. However, anything leveraging the center for dialogue/announcing, does not come through. Now again, I have made NO changes at all in my system in over a year, and everything has been working perfectly the whole time. I thought I had a DirecTV/Tivo issue, until I found the same problem through other sources (Oppo Bluray, separate cable DVR, etc.). The weird thing is that the Center channel does give sound, only VERY VERY low levels that are inaudible for all intents and purposes in the listening room, even if I jack up the Center to +10.0 on the D2V. You can just barely hear the commentators through the center, and so all I get are the surround noises, and front left and right. It's so annoying, this sudden problem out of nowhere, it's ridiculous. A Blu-Ray disc playing on the Oppo yields the same problem. THinking it had to be the D2V getting crossed up over HDMI or something, I disconnected all HDMI and powered the D2V completely off and disabled its rear switch. I waited 10 minutes, several time, turned on the rear switch, then powered on the D2V, and still no real full center channel. The sound is there in every other area except the center. I have an A5 5-channel amp powering my main room, so I tried powercycling that as well, thinking it might be a bad channel on the 5-channel amp. I can't figure out whether it's the D2V or the A5 that is the problem. I have tried Resetting to Factory Defaults on the D2V, then reloading User Settings, and still I have the problem. I never mess with any settings on the D2V anymore, nothing changed at all - just sitting on the couch, the wife and I heard the broadcast of the game just drop right out - we could still hear the cheering in the rear channels and all, but no center dialogue/announcing. I have tried reseatting speaker cables for the center, powering the A5 off/on/unplugging, still I have the problem. Been troubleshooting this for the better part of 3 hours, any ideas anyone?

Thanks for the help!
-Brian

 

Brian ...the problem could be the center speaker is dying as well, so you have 3 possible causes of failure. The Anthem center output, A5 center channel or the center speaker. I'd venture to say its the speaker. First thing i'd do is move the center speaker over to the right/left speaker, connect it using the right/left speaker wires and see if it plays. If it doesn't play, then the speaker is bad. If it works, then the center amplifer channel or the D2v is the problem.

post #39418 of 42686
Quote:
Originally Posted by boyce89976 View Post

Quote:
Originally Posted by dmusoke View Post

Read Me - v3.xx Upgrades.txt 15k .txt file


The low volume problem was fixed in beta version 3.09c. We have are on beta version 3.09f. I'd suggest you upload to the latest beta as it has many fixes from v3.09.

See FW version control attachment ....smile.gif !

I have the same volume issue, but have been to scared to do a firmware update! rolleyes.gif I've never done a firmware update on any of my gear! Guess I need to suck it up and just do it. biggrin.gif

LIke the Nike commercial says  ..."Just do it!". Really, Anthem has increased the reliability of its FW update process a whole lot. I've had my D2v bricked during this process twice. Once, i had to ship it back to Canada from Cali and the 2nd time, they sent me a programming kit where i had to disassemble the D2v and attach a programming cable to an Atmel micro-controller inside the D2v. Boy...that was fun!

post #39419 of 42686
Quote:
Originally Posted by dmusoke View Post

Brian ...the problem could be the center speaker is dying as well, so you have 3 possible causes of failure. The Anthem center output, A5 center channel or the center speaker. I'd venture to say its the speaker. First thing i'd do is move the center speaker over to the right/left speaker, connect it using the right/left speaker wires and see if it plays. If it doesn't play, then the speaker is bad. If it works, then the center amplifer channel or the D2v is the problem.

Thanks, I'll try the speaker swapping with the right front for instance tomorrow AM. I agree that the speaker would be the best thing here to be the culprit - it's part of my B&W set, it's the HTM7 center I believe, with my 703's for front left/right. I could at least swap that pretty easily while getting it repaired if needed. Conversely, if it's the D2V, I am dreading what that would entail - you're talking total extraction of nearly every component in a blind work space, it's no easy task. The A5 amp would not be nearly as bad to take out of the rack, though worse still than the center speaker. I'll start with the speaker and go from there - the reason I don't think it's that though, is that the speaker still outputs sound, just at a greatly reduced volume. But it's got no scratchiness, no sound like there's a short or something, just low output volume. I would think if a speaker is dying, it would simply die, not reduce in volume like that. But who knows.

Thanks again for the guidance, I'll post my results as soon as I'm able to swap the speaker tomorrow. Not sure what I'd do for troubleshooting next, to isolate the amp from the D2V.

-Brian
post #39420 of 42686
Quote:
Originally Posted by ManWithAPlan View Post

Thanks, I'll try the speaker swapping with the right front for instance tomorrow AM. I agree that the speaker would be the best thing here to be the culprit - it's part of my B&W set, it's the HTM7 center I believe, with my 703's for front left/right. I could at least swap that pretty easily while getting it repaired if needed. Conversely, if it's the D2V, I am dreading what that would entail - you're talking total extraction of nearly every component in a blind work space, it's no easy task. The A5 amp would not be nearly as bad to take out of the rack, though worse still than the center speaker. I'll start with the speaker and go from there - the reason I don't think it's that though, is that the speaker still outputs sound, just at a greatly reduced volume. But it's got no scratchiness, no sound like there's a short or something, just low output volume. I would think if a speaker is dying, it would simply die, not reduce in volume like that. But who knows.
Thanks again for the guidance, I'll post my results as soon as I'm able to swap the speaker tomorrow. Not sure what I'd do for troubleshooting next, to isolate the amp from the D2V.
-Brian

After you swap the speaker and get the results, if it's still an issue, swap the center channel lead from your pre/pro to your amp with the right or left channel lead to make sure it's not the amp channel that is going bad.
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