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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1315

post #39421 of 42717
Quote:
Originally Posted by dmusoke View Post

Read Me - v3.xx Upgrades.txt 15k .txt file


The low volume problem was fixed in beta version 3.09c. We have are on beta version 3.09f. I'd suggest you upload to the latest beta as it has many fixes from v3.09.

See FW version control attachment ....smile.gif !

Yes - that was a overall low volume. This is only the case , when it is pcm. If i play the Dolby digital testtonen frem aix test disc, and outputting bitstream , there is no problem. If i set the player to output pcm, the volume gets lower.......i have messured it ti be 20db lower than bitstream
Edited by p.las - 12/31/12 at 5:24am
post #39422 of 42717
Quote:
Originally Posted by boyce89976 View Post

After you swap the speaker and get the results, if it's still an issue, swap the center channel lead from your pre/pro to your amp with the right or left channel lead to make sure it's not the amp channel that is going bad.

Okay, this is weird. As I was about to start isolating the speaker by moving it to the right front speaker cables, I decided to leave things as is and just power everything up and try it again, to make sure the problem still persisted. And voila! The center channel is now back to normal, not only for the DirecTV channels like HBO and ESPN that showed the problem constantly (they use the center for nearly all speaking parts), but also testing with Bluray DTS MA and Dolby TrueHD tracks shows no problem through the Oppo95 input either. Perhaps this was just some sort of weird anomaly??? Rather than tear everything apart over here, I think I'm going to let it ride for now, and see if the problem returns. I recall that yesterday when the problem occurred, the system had been on for about 8 hours straight, so I'll see if maybe somehow the problem comes about after prolonged usage (pointing more to a D2V or A5 problem, not a center channel speaker problem I assume). Hmmmm....the mystery is afoot.

Thanks all, the help is HUGELY appreciated. Any further thoughts welcome of course.

Cheers,
Brian
post #39423 of 42717
Quote:
Originally Posted by ManWithAPlan View Post

I recall that yesterday when the problem occurred, the system had been on for about 8 hours straight, so I'll see if maybe somehow the problem comes about after prolonged usage (pointing more to a D2V or A5 problem, not a center channel speaker problem I assume). Hmmmm....the mystery is afoot.
Thanks all, the help is HUGELY appreciated. Any further thoughts welcome of course.
Cheers,
Brian

When I read your original post and saw something about "blind work space" I immediately flashed on thermal overheating. How is your ventilation around the D2v and the A5?
post #39424 of 42717
Quote:
Originally Posted by obie_fl View Post

When I read your original post and saw something about "blind work space" I immediately flashed on thermal overheating. How is your ventilation around the D2v and the A5?

Yeah, I guess "blind" is a bit inaccurate. I have an old Salamander Archetype system, several of them stacked on each other with proper couplers. In total, the height is about 8 feet! And it weighs I would guess about 300 pounds, with all the equipment in the system. It is on these giants machined metal "spring-loaded feet" that are smooth on the bottom, but as it sits on a hardwood floor, it takes some serious work to move the thing out. It is in a little corner of the room, bordered on both sides, but still having free flowing air on about 2 sides (left and front of rack). Hard to explain, but basically, there's a little corner "cubby" where this rack fits right back up against a rear wall and corner bookcase on the side. In any case, air flow is there, and it's been in this position for 9 years (D2 and later D2V being part of it since about 2006). Because one side of the rack directly abuts a window, this old place gets pretty cool thru the window, especially when it's 28 degrees out! So there is some natural cooling provided by a slightly leaky window next to it. No direct sunlight ever hits the rack either in case you're wondering.

-Brian
post #39425 of 42717
Quote:
Originally Posted by agrsiv95 View Post

Does the video settings editor work with the D2v? Any changes made in the editor do not show up in the menu.
Jeremy

No it doesn't work for resolution or frame rate. It only works for video settings, custom gamma, etc.

You need CustomResolutionManager.exe which is included with the firmware download.

By the way Anthem has not tested it with custom refresh rates so it might be worse than having your projector do the conversion. They also don't support 60i to 24p film (inverse telecine) conversion at all.
post #39426 of 42717
Quote:
Originally Posted by AVfile View Post

No it doesn't work for resolution or frame rate. It only works for video settings, custom gamma, etc.
You need CustomResolutionManager.exe which is included with the firmware download.
By the way Anthem has not tested it with custom refresh rates so it might be worse than having your projector do the conversion. They also don't support 60i to 24p film (inverse telecine) conversion at all.

Thanks, I can't find that in 3.09 which is what I have loaded now. I am trying to clean up what seems to be motion blur/judder from the Oppo103 at 24p out.

DrHankz had posted a while back and it is linked in the first post about sending 48 to the Sonys and wondered if this would clean it up at all.

I do have everything set to auto. Video config1 output 1080p24 for the Oppo and video config 2 output 1080p60 for the PS3 and Directv.

Jeremy
post #39427 of 42717
Quote:
Originally Posted by agrsiv95 View Post

Thanks, I can't find that in 3.09 which is what I have loaded now. I am trying to clean up what seems to be motion blur/judder from the Oppo103 at 24p out.
DrHankz had posted a while back and it is linked in the first post about sending 48 to the Sonys and wondered if this would clean it up at all.
I do have everything set to auto. Video config1 output 1080p24 for the Oppo and video config 2 output 1080p60 for the PS3 and Directv.
Jeremy

That was an OLD SONY PJ that did not support 24fps. It supported 48 fps versus 24 fps.

Everything TODAY supports 24 fps if the source is in 24 fps.

DO NOT TRY TO FORCE 60 fps Material to 24 fps in your Oppo.
post #39428 of 42717
Quote:
Originally Posted by drhankz View Post

That was an OLD SONY PJ that did not support 24fps. It supported 48 fps versus 24 fps.
Everything TODAY supports 24 fps if the source is in 24 fps.
DO NOT TRY TO FORCE 60 fps Material to 24 fps in your Oppo.


I understand. I was going to try sending 1080p48 to my Q750i as it is the native output, it does not display 24 out right. I Just changed the Oppo setting to source direct and that helped the panning a bit. Just trying to minimize the processing.

Jeremy
post #39429 of 42717
Brian,
Exactly. This sounds like a case of the Center channel in the amp having gone into low volume "protect" mode, perhaps because it overheated but more commonly because a stray hair of wire shorted the Center speaker cable.

Start by inspecting both ends of the speaker cable lookin for connection tightness and shorts.

Then begin at the D2v and swap the Center and LF plugs at the D2v outputs. If the problem stays in Center speaker then it is something after the D2v. So put those plugs back and move to the next spot which is the inputs to the Amp. Swap Center and LF at the inputs. Keep moving along until you find the change that makes the problem move to LF. The cable or device just behind that last change is the one at fault. If you get all the way to the speaker end of the speaker cables and the problem us STILL in Center, then the Center speaker itself is at fault.
--Bob
post #39430 of 42717
Need some help here. Ready to re-run PBK and ARC after a room remod. Cannot remember how to copy mic cal file from ARC to PBK. Have searched forum to no avail. Ran ARC just to check...no problem but PBK cannot find mic.
thanx
TJG
post #39431 of 42717
Source Direct will be 1080p24 for most film-based bluray and HDDVDs. I'm told the new Oppo models and older models with new firmware also do good DVD conversion to 1080p24 but you have to force it (not source direct). When the source is 24p set the Anthem to use the 24p output; otherwise set it to 60p output. This is one area where the user needs to be on the ball.

If it supports 24p at all, the projector must convert 24p to 48p or higher in order to be displayed. 24p to 48p should be a trivial conversion for the projector provided it is not trying to display 60p.

I have tried 48p conversion in the Anthem using CustomResolutionManager to program the exact timing (actually 47.952Hz) but I was getting a double edge on objects during pans so I went to 72p (71.928Hz) and it seems smoother. I'm not sure if this is due to the experimental nature of the software or my projector.
post #39432 of 42717
Quote:
Originally Posted by TJG55 View Post

Need some help here. Ready to re-run PBK and ARC after a room remod. Cannot remember how to copy mic cal file from ARC to PBK. Have searched forum to no avail. Ran ARC just to check...no problem but PBK cannot find mic.
thanx
TJG

Are you using the latest ARC app, V3.0.2, and the latest PBK (whichever that is)? As I recall they had to rush out a fix because one or the other would not work if mic files were present for both of them.

My understanding was that they used separate mic files, and I did not know there was a way to use one mic file for both, but I don't use PBK so I can't really help.
--Bob
post #39433 of 42717
Quote:
Originally Posted by agrsiv95 View Post

Quote:
Originally Posted by AVfile View Post

No it doesn't work for resolution or frame rate. It only works for video settings, custom gamma, etc.
You need CustomResolutionManager.exe which is included with the firmware download.
By the way Anthem has not tested it with custom refresh rates so it might be worse than having your projector do the conversion. They also don't support 60i to 24p film (inverse telecine) conversion at all.

Thanks, I can't find that in 3.09 which is what I have loaded now. I am trying to clean up what seems to be motion blur/judder from the Oppo103 at 24p out.

DrHankz had posted a while back and it is linked in the first post about sending 48 to the Sonys and wondered if this would clean it up at all.

I do have everything set to auto. Video config1 output 1080p24 for the Oppo and video config 2 output 1080p60 for the PS3 and Directv.

Jeremy

The Custom Resolution Manager utility is, I believe, only available at this point if you download the Beta "test" firmware folder from Anthem's password protected download page -- i.e., where you would get "test" firmware V3.09f.

If you don't already have access to that, email Anthem Tech Support about what you are trying to do with 48Hz or 72Hz and they'll get you access.
--Bob
post #39434 of 42717
Quote:
Originally Posted by dmusoke View Post

1. Disconnected and reconnected the MCH and XLR cabling between Oppo and Anthem again. Problem still persists.
2. Swappin the LF/RF cables on the Oppo didn't help. Problem still persists.
3. Swapped the LF/RF on the Anthem input and problem still persists.
4. Swapped the LF/RF on the Anthem outputs (XLR connections) into my amp and the sound 'changed' into another kind of odd. Anyways, it didn't fix the problem.
5.  Installed new beta FW and followed detailed steps above(Thanks Bob!) and repeated steps 1-4 above. Nothing changed.

6. I swapped out the 105 and unpacked my Audiogon bound BDP-95 and repeated steps 1-4. Results were identical which proved the 105 is not the problem. BTW, i used new sets of IC cables for the 95 tests as i didn't want to re-wire my rack if i didn't have to.

At this point, i re-inserted the 105 in the rack and removed all interconnect cables between Oppo/Anthem/Power amplifier except LF/RF pairs only. Havin ruled out the Oppo as a possible problem cause, it then leaves the Anthem/ARC as the possible cause.

This is where thins ot interesting. I noticed my Anthem behaves in an odd way when using some of its parameters. By this, i mean i toggled the processing mode of the MCH input between Analog DSP and Analog Direct produced NO change in sound. Remember i'm usin a stereo source.

Repeating the same for the 2CH input produced the usual difference between the ARC'd and un ARC'd sound. Switching over again to the MCH and still NO discernable change in sound when changing processing modes between Analog Direct & Analog DSP.

When i randomly futz around the setup,menu, the MCH (Analog DSP mode) seems to 'cure' itself for a while. I then continue to compare it with the 2CH (Analog DSP mode) and then it 'dies' as before. This back and forth goes can go on forever... Somehow ARC doesn't 'stick' or work right in MCH.

The MCH sound i hear (whether using Analog DSP/Direct) is IDENTICAL to the 2CH sound when i choose Analog-Direct(phasey like vocal imaging). So the sound i've been hearing from the MCH inputs was never truly ARC'd to begin with. This was the suprise to me! I don't know whether its a bad eeprom that is going bad or something else going on...I reloaded FW before, two versions v3.09c and beta 3.09f with no change in results. I will try to flash erase and see if this helps.

Another question ... when i toggle on/off the Room EQ option and i hear no change in sound regardless whether its analogs or HDMI input. Isn't this option supposed to turn ARC off and on?


Thanks for the help Bob and others who've stuck with me in trying to solve my problems with my setup

- David.

Sounds like your D2v needs service. Given the symptoms, it appears the failure is at the point of re-digitizing the 6-CH Analog input.

Room EQ for a Source turns ARC on/off for that Source. Whether you will hear an obvious difference depends on how much processing ARC is doing and the particular content you are playing.

If using Analog inputs, ANALOG-DIRECT bypasses ARC, so the Room EQ setting will do nothing.

If using ANALOG-DSP, check the ADC section of Setup to make sure both the 2-Ch and 6-Ch are set to digitize that Analog input at 96KHz.

Use a calibration disc, such as the LPCM test tracks from AIX Audio Calibration, Blu-ray, to confirm the basic signal paths are working -- i.e., that the correct speakers and ONLY the correct speakers are getting audio.

Also test with the D2v's internal test tones (Setup > Level Calibration).

It is just possible your ARC setup is corrupted, so re-Upload your ARC solution. A corrupted ARC setup should not affect the cases where ARC is not in use, but this is still a step to try. Go back and make sure Room EQ is OFF afterwards if you want to test again without ARC for a Source.
--Bob
post #39435 of 42717
Bob, et. al;
Yes, latest v of ARC and PBK is 2.01. Have done this before, 5/1/12 to be exact. Had no issues, just moved ARC mic cal files to PBK and all was well. New computer, tried to move CORRECT file to PBK with no success. No mic found. This is driving me crazy, I've done this many times before, at home and at client's houses. I know its somewhere here on this forum but searches come up empty. Help anyone?
TJG
post #39436 of 42717
Quote:
Originally Posted by TJG55 View Post

Bob, et. al;
Yes, latest v of ARC and PBK is 2.01. Have done this before, 5/1/12 to be exact. Had no issues, just moved ARC mic cal files to PBK and all was well. New computer, tried to move CORRECT file to PBK with no success. No mic found. This is driving me crazy, I've done this many times before, at home and at client's houses. I know its somewhere here on this forum but searches come up empty. Help anyone?
TJG

Have you switched to Windows 8? That could be the problem. I'm sorry, but I can't help with your specific question on how to share the mic file. I would imagine it simply involves copying the file to the right location (i.e, where the PBK app itself is installed).

The only other thing I can suggest is to check the owner's thread for the PBK-equipped subs and see if the answer can be found there.

Of course Anthem/Paradigm Tech Support will have the answer when they reopen after the holiday. In the interim, you might try running with ARC only (no PBK).
--Bob
post #39437 of 42717
No W 8. As you suggested, running ARC alone. It feels so abandoned........ but maybe someone else will chime in.
TJG
post #39438 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

Brian,
Exactly. This sounds like a case of the Center channel in the amp having gone into low volume "protect" mode, perhaps because it overheated but more commonly because a stray hair of wire shorted the Center speaker cable.
Start by inspecting both ends of the speaker cable lookin for connection tightness and shorts.
Then begin at the D2v and swap the Center and LF plugs at the D2v outputs. If the problem stays in Center speaker then it is something after the D2v. So put those plugs back and move to the next spot which is the inputs to the Amp. Swap Center and LF at the inputs. Keep moving along until you find the change that makes the problem move to LF. The cable or device just behind that last change is the one at fault. If you get all the way to the speaker end of the speaker cables and the problem us STILL in Center, then the Center speaker itself is at fault.
--Bob
I had the exact same problem with my MRX700 where the centre channel would go "quiet" intermittently. Took me about 12 months to realise it was something in the centre speaker slowly dying (toggling the processing modes and resetting settings after firmware updates seemed to fix it for a while so I thought it was the amp).
I replaced it with a different speaker and it's been fine ever since. So if it comes back then my money on the center speaker dying.
post #39439 of 42717
A faulty speaker could definitely put more load on that channel of the amp, leading the amp to go into thermal protect.
--Bob
post #39440 of 42717
I have an ARC-1 kit that I purchased (for my now dead D2) for sale on ebay and was asked if it will work with an avm-30.
I am pretty sure that the avm-30 does not have the processor power to run ARC, but I'm unclear on which Anthem processors that ARC will work with.

Does ARC work with the avm-40/50's ??

Or just avm-50v, D1, D2 and D2v ??

Tom
post #39441 of 42717
still fighting with my D2v
main problem - losing hdmi audio on all hdmi sources (hdmi #1/4/5)- fixed for a few days by removing power or reflashing firmware
2nd - crunching when navigating gui on pvr, mnt or if video changes a lot with volume muted (tried both hdmi outs - same on both)
I just installed a 2nd D2v - same crunching
also when listening to my speakers up close (Studio 100's), definitely some whistling/warbling in the background (amp is Parasound 5-ch) - same on both D2v's
my 1st thought is some sort of ground loop
disconnected cable connection (have a ground isolator already) - no change
all components (except servo 15) are fed from a monster power conditioner
disconnected all rca's - no change

looking for some theories...

mark

display is Anthem LTX-500 (JVC RS20)
post #39442 of 42717
Quote:
Originally Posted by mkaye View Post

still fighting with my D2v
main problem - losing hdmi audio on all hdmi sources (hdmi #1/4/5)- fixed for a few days by removing power or reflashing firmware
2nd - crunching when navigating gui on pvr, mnt or if video changes a lot with volume muted (tried both hdmi outs - same on both)
I just installed a 2nd D2v - same crunching
also when listening to my speakers up close (Studio 100's), definitely some whistling/warbling in the background (amp is Parasound 5-ch) - same on both D2v's
my 1st thought is some sort of ground loop
disconnected cable connection (have a ground isolator already) - no change
all components (except servo 15) are fed from a monster power conditioner
disconnected all rca's - no change
looking for some theories...
mark
display is Anthem LTX-500 (JVC RS20)

additional info...
after disconnecting every cable, including hdmi to pj, rs232 from crestron processor - noise went away
if I reconnect any cable that touches my crestron gear the noise returns (this includes rs232 to pj and then returning on hdmi cable)
if I disconnect the power to the processor (mc3 - 24vac) the noise is gone
the only connections to the system are the rs232 to the pj and a cresnet (rs485) to my 8x8 audioswitcher (which has rca connections to the D2v)
I have tried grounding the screw on the back to my monster power conditioner - no change
when the crestron processor reboots I can hear the noise in the speakers change as it boots until it is fully up and the noise is constant
not sure how to resolve this 1?
post #39443 of 42717
Quote:
Originally Posted by tngiloy View Post

I have an ARC-1 kit that I purchased (for my now dead D2) for sale on ebay and was asked if it will work with an avm-30.
I am pretty sure that the avm-30 does not have the processor power to run ARC, but I'm unclear on which Anthem processors that ARC will work with.
Does ARC work with the avm-40/50's ??
Or just avm-50v, D1, D2 and D2v ??
Tom

50 with a new DSP, D2, 50v and D2v
John
post #39444 of 42717
Quote:
Originally Posted by jayray View Post

50 with a new DSP, D2, 50v and D2v
John

Don't forget the D1!
post #39445 of 42717
Nick or Bob,

With the 3D board, will it be possible in the future to passthrough 4K material? Or a new processor is coming that will be able to passthrough and upconvert to 4K?

Thanks,

Christian
post #39446 of 42717
JR
Addendum: ARC WILL work with an AVM 40. We have one in stock which we updated. How bout my ARC mic files to PBK? Counting on you.
TJG
post #39447 of 42717
Quote:
Originally Posted by TJG55 View Post

Bob, et. al;
Yes, latest v of ARC and PBK is 2.01. Have done this before, 5/1/12 to be exact. Had no issues, just moved ARC mic cal files to PBK and all was well. New computer, tried to move CORRECT file to PBK with no success. No mic found. This is driving me crazy, I've done this many times before, at home and at client's houses. I know its somewhere here on this forum but searches come up empty. Help anyone?
TJG

This what you want to know ?

Paradigm Perfect Bass Kit

Installation Instructions:
1) Extract contents of zip download to the Desktop. The setup program will be in a Desktop folder called "pbk_cd".
2) If you are installing PBK for the first time be sure to copy the serialized file (XXXXXXXParadigm.cal, where XXXXXXX is the
serial number of your microphone) to the pbk_cd folder before clicking on setup.exe.
3) Run 'Setup.exe' (from the unzipped folder on your desktop) and follow the instructions
4) Once the installation has completed successfully you can delete the folder 'pbk_cd'
5) If you have any issues connecting to USB devices please refer to the included document "Paradigm Generic USB device driver installation procedure.doc"
post #39448 of 42717
Quote:
Originally Posted by TJG55 View Post

JR
Addendum: ARC WILL work with an AVM 40. We have one in stock which we updated. How bout my ARC mic files to PBK? Counting on you.
TJG
For your ARC problem you should check if the .cal file got copied to the correct installation folder (e.g. C:\Program Files (x86)\Anthem\AnthemRoomCorrection)
And it is readable (e.g. you can open it with notpad) and mine was 9460 bytes in length.
And if you plug-in the mic it shows up under devices as: 'ARC-1 Athem' and under Sound->Recording as microphone
post #39449 of 42717
Guys,
Thanx for the replies but the problem is getting PBK to recognize the ARC mike. I know how to copy the mic file from ARC but cannot find the correct place to paste it to in PBK.. I havedone this many times before but alas have forgotten the correct procedure.
TJG
post #39450 of 42717
Quote:
Originally Posted by TJG55 View Post

Guys,
Thanx for the replies but the problem is getting PBK to recognize the ARC mike. I know how to copy the mic file from ARC but cannot find the correct place to paste it to in PBK.. I havedone this many times before but alas have forgotten the correct procedure.
TJG

Are you reading carefully. PBK is different than ARC.once you run setup the mic file is not accessible..
Paradigm Perfect Bass Kit

Installation Instructions:
1) Extract contents of zip download to the Desktop. The setup program will be in a Desktop folder called "pbk_cd".
2) If you are installing PBK for the first time be sure to copy the serialized file (XXXXXXXParadigm.cal, where XXXXXXX is the
serial number of your microphone) to the pbk_cd folder before clicking on setup.exe.

3) Run 'Setup.exe' (from the unzipped folder on your desktop) and follow the instructions
4) Once the installation has completed successfully you can delete the folder 'pbk_cd'
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