ensmarcum,
If the noise you hear sounds like 60Hz hum, then the odds are you have a "ground loop". Electrical power -- usually wall power interference -- is travelling between your devices along the ground shields of the cables connecting them. Eventually it exits via a power plug -- usually the 3rd prong of some device with a 3-prong plug. Along the way it plays havoc with your electronics.
[NOTE: Some of the very first production D2's had a noise problem, but it's been a long time since anyone reported anything but total silence -- a very low noise floor -- from these.]
Do this first: Disconnect any cable TV or satellite TV feed line from your system and see if the noise goes away. These are the most common source of such problems, and if that's where the noise is coming from then there are relatively easy ways to fix it. The ground loop power is entering via the shield of that cable because the cable is not properly grounded at the point where it enters your house, or the cable shields are not properly connected to that grounding.
Another common source of ground interference is lamp dimmer switches. Turn all dimmers in the house completely off. If the noise goes away, turn them on one at a time until you find the offending switch.
If that doesn't fix the problem then do this: Disconnect ALL inputs from the D2. Leave the speaker outputs connected. See if the noise still exists. If it is gone, then re-connect inputs one by one until you find the problem device.
If the noise is still there, then you may have a ground loop between your D2 and the amp (including the amp in the subwoofer). Temporarily try a "cheater" plug -- a 3-prong to 2-prong plug adapter -- WITHOUT connecting the loose "ground" wire on the 2-prong side. You may also have to try both ways of inserting the resulting 2-prong plugs in the power outlet.
Also try running with just the subwoofer connected and then just the amp connected. You are looking for the minimum combo of hardware that generates the noise.
If you can't isolate the noise this way (which would be quite uncommon), you may need to work the problem with Anthem tech support just to make sure your D2 does not have an instance of the old noise problem.
--Bob
If the noise you hear sounds like 60Hz hum, then the odds are you have a "ground loop". Electrical power -- usually wall power interference -- is travelling between your devices along the ground shields of the cables connecting them. Eventually it exits via a power plug -- usually the 3rd prong of some device with a 3-prong plug. Along the way it plays havoc with your electronics.
[NOTE: Some of the very first production D2's had a noise problem, but it's been a long time since anyone reported anything but total silence -- a very low noise floor -- from these.]
Do this first: Disconnect any cable TV or satellite TV feed line from your system and see if the noise goes away. These are the most common source of such problems, and if that's where the noise is coming from then there are relatively easy ways to fix it. The ground loop power is entering via the shield of that cable because the cable is not properly grounded at the point where it enters your house, or the cable shields are not properly connected to that grounding.
Another common source of ground interference is lamp dimmer switches. Turn all dimmers in the house completely off. If the noise goes away, turn them on one at a time until you find the offending switch.
If that doesn't fix the problem then do this: Disconnect ALL inputs from the D2. Leave the speaker outputs connected. See if the noise still exists. If it is gone, then re-connect inputs one by one until you find the problem device.
If the noise is still there, then you may have a ground loop between your D2 and the amp (including the amp in the subwoofer). Temporarily try a "cheater" plug -- a 3-prong to 2-prong plug adapter -- WITHOUT connecting the loose "ground" wire on the 2-prong side. You may also have to try both ways of inserting the resulting 2-prong plugs in the power outlet.
Also try running with just the subwoofer connected and then just the amp connected. You are looking for the minimum combo of hardware that generates the noise.
If you can't isolate the noise this way (which would be quite uncommon), you may need to work the problem with Anthem tech support just to make sure your D2 does not have an instance of the old noise problem.
--Bob






























