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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1364

post #40891 of 42699
Quote:
Originally Posted by SimonNo10 View Post

Sorry but what does CC stand for?


Yes sorry center channel. Thor triggers dialog normalization +4 with my AVM 50v and it had a lot of peak level distortion.
post #40892 of 42699
Quote:
Originally Posted by turk 182 View Post

Yes sorry center channel. Thor triggers dialog normalization +4 with my AVM 50v and it had a lot of peak level distortion.

Cool thanks was doing my head in with it's meaning. I was under the impression that dialog normalization only appears when playing back Dolby audio tracks not DTS. I'm using an Oppo BDP-95 Bitstream and tested Batman-Dark Knight Rises 5.1 DTS-HD MA and no volume differences between 3.09 to 3.09j, it's only been with Thor but haven't had a chance to test another 7.1 track. Will try another one tonight and report back.
post #40893 of 42699
Quote:
Originally Posted by turk 182 View Post

Quote:
Originally Posted by SimonNo10 View Post

Sorry but what does CC stand for?


Yes sorry center channel. Thor triggers dialog normalization +4 with my AVM 50v and it had a lot of peak level distortion.

What player are you using? If it has a setting for enabling Secondary Audio mixing, make sure that is turned off.

When you press the Select button displays on the AVM 50v, does it report the audio input format as DTS-HD MA (not DTS or DD) with 7.1 channels active for input?

Do you get the same problem if you switch the player to HDMI LPCM output?

On the AVM 50v, go into Setup > Source Setup for that player input and double-check that Room EQ really is set to ON (that's for ARC) and that Dolby Volume is OFF.

Next, do the following to make sure you don't have any lingering "temporary" speaker level adjustments that you've forgotten about. Go into Setup and:

1) Save User Settings
2) Reload Factory Defaults. If you lose video, continue via the Front Panel Display.
3) Reload Saved User Settings.

The "temporary" settings are not saved, so this resets all of them at one go. (If you bypass the Tone controls in the AVM 50v, as I do, know that this is also a "temporary" setting, so you will have to hit the "9" button on the AVM 50v remote after this to re-establish the bypass.)

Another good thing to try is to re-Upload your existing ARC solution, just in case you accidentally modified any of the settings it uploads into Setup without realizing it. You can do this without having to re-Measure or re-Calculate. Just open your existing ARC solution file and use the Upload button in the app (top left).
--Bob
post #40894 of 42699
I would like to try and re ARC it. When I did ARC I wasn`t really familiar with the AVM and didn`t upload sub to flat like I should of. Is there any other advanced setting in ARC I could play with or that you would recommend? I don`t have the options of ARC in front of me, so I couldn`t give you examples, but basically all I did was run the measurements and uploaded them. I know in PBK there are extra tweeks you can use, like switching from auto to flat. Thanks
post #40895 of 42699
Quote:
Originally Posted by SimonNo10 View Post

Cool thanks was doing my head in with it's meaning. I was under the impression that dialog normalization only appears when playing back Dolby audio tracks not DTS. I'm using an Oppo BDP-95 Bitstream and tested Batman-Dark Knight Rises 5.1 DTS-HD MA and no volume differences between 3.09 to 3.09j, it's only been with Thor but haven't had a chance to test another 7.1 track. Will try another one tonight and report back.


So you never noticed any distortion with Thor on your system? I wonder if my center channel may have some issues. It`s still under warranty, so it wouldn`t cost anything, but would be a pain.
post #40896 of 42699
Quote:
Originally Posted by turk 182 View Post

So you never noticed any distortion with Thor on your system? I wonder if my center channel may have some issues. It`s still under warranty, so it wouldn`t cost anything, but would be a pain.

No distortion for me. Hope you get it sorted out.
post #40897 of 42699
To diagnose this I would not add complications of advanced ARC settings. In fact I would disable ARC room EQ in source setup, and just play something simple like a DVD or CD really loud and see if your speaker distorts.
post #40898 of 42699
The easiest way to check if the problem is after the Anthem (amp or speaker) is to swap outputs plugs at the back of the Anthem (such as Center and LF). If the problem stays in Center then it is the amp or the speaker.
--Bob
post #40899 of 42699
Turk 182,
Could you post your ARC charts?
There may be signs of the "Richard Syndrome" in your center channel charts.

Tom
Edited by tngiloy - 6/22/13 at 2:10pm
post #40900 of 42699
Hello everyone. I have a sound issue with a used Anthem D2 I just purchased. When using HDMI sound signals (Blu-ray,HD cable box) i'm getting very weak to almost no dialogue. Other sounds do come in (movie music, etc..). Some stations on cable box do work fine and some don't. With Blu-ray/DVD i'm getting barely any dialogue.
HDMI video also seems fine. I checked the settings and reset to factory default, but still no luck. When the D2 if fed with another type of digital sound signal (coax,optical) it sounds perfect. I ran my CD player to it (coax) and it sounds fine with music. IMO the unit is faulty. Any opinions or ideas? Anyone experience this?
Edited by Shazbatz - 6/26/13 at 5:46pm
post #40901 of 42699
Quote:
Originally Posted by Shazbatz View Post

Hello everyone. I have a sound issue with a used Anthem D2 I just purchased. When using HDMI sound signals (Blu-ray,HD cable box) i'm getting very weak to almost no dialogue. Other sounds do come in (movie music, etc..). Some stations on cable box do work fine and some don't. With Blu-ray/DVD i'm getting barely any dialogue.
HDMI video also seems fine. I checked the settings and reset to factory default, but still no luck. When the D2 if fed with another type of digital sound signal (coax,optical) it sounds perfect. I ran my CD player to it (coax) and it sounds fine with music. IMO the unit is faulty. Any opinions or ideas? Anyone experience this?
Usually all the movie dialog comes on the center channel. You should check if your center channel is not broken some where (speaker, center amp, d2 center channel).

You can usually swap the center channel with one of the front channel to check if one of them is not broken (like swap the 2 connections behind the D2 or on your multi-channel amp, or just the speakers).

CD audio are in stereo so the center channel is never used.
post #40902 of 42699
Quote:
Originally Posted by Shazbatz View Post

Hello everyone. I have a sound issue with a used Anthem D2 I just purchased. When using HDMI sound signals (Blu-ray,HD cable box) i'm getting very weak to almost no dialogue. Other sounds do come in (movie music, etc..). Some stations on cable box do work fine and some don't. With Blu-ray/DVD i'm getting barely any dialogue.
HDMI video also seems fine. I checked the settings and reset to factory default, but still no luck. When the D2 if fed with another type of digital sound signal (coax,optical) it sounds perfect. I ran my CD player to it (coax) and it sounds fine with music. IMO the unit is faulty. Any opinions or ideas? Anyone experience this?

I think I remember this as a software issue way back, What software version are you using ? And have you checked to see if a later version is available ?
Also, Using the enter button to scroll through the different settings being played ensure the audio input and audio output are 5.1 channels including the center channel.
post #40903 of 42699
Quote:
Originally Posted by Shazbatz View Post

Hello everyone. I have a sound issue with a used Anthem D2 I just purchased. When using HDMI sound signals (Blu-ray,HD cable box) i'm getting very weak to almost no dialogue. Other sounds do come in (movie music, etc..). Some stations on cable box do work fine and some don't. With Blu-ray/DVD i'm getting barely any dialogue.
HDMI video also seems fine. I checked the settings and reset to factory default, but still no luck. When the D2 if fed with another type of digital sound signal (coax,optical) it sounds perfect. I ran my CD player to it (coax) and it sounds fine with music. IMO the unit is faulty. Any opinions or ideas? Anyone experience this?

Presuming this is a used D2, you were wise to do the Reset Factory Defaults. Now, assuming you've not had time to do your own ARC run for the new unit, you should also go into Setup > Source Setup and turn Room EQ OFF in each Source definition you are using at the moment to disable the prior owner's ARC setup from confusing things. (Reset does not erase the prior ARC setup.)

Your problem is almost certainly in the Center channel (as explained in the posts above). So start by verifying that Center is working in the first place.

Begin by doing ANOTHER Reset Factory Defaults to eliminate any chance your personal settings are confusing things. If you lose video, make ONLY the changes in Setup necessary to get video back.

Now, go into Setup > Level Calibration. In the first line set the Test Mode to Manual and then scroll down the lines checking for presence of the test tones. In particular, make sure you are getting a test tone from Center.

If you are not getting a test tone from Center, double check that its amp is coming out of stand-by. Perhaps you don't have your amp Triggers wired properly or configured properly so that only the amp for the Left Front/Right Front speakers is turning on. (The Reset will have undone any personal changes you made in the Triggers table, so redo those now as needed.)

Next check that you are using the correct output socket for Center on the back of the D2. Check that you are using the Center-1 output in the top row of the set of output sockets and not Center-2 just below it. While you are at it, check the socket in use at the amp, and also check the speaker wiring for Center leaving the amp and at the back of the Center speaker.

If no easy answer found there, then power down and swap the Left Front and Center output plugs at the back of the D2. Power up and try the test tones again. Does the Left Front test line produce a tone in the Center speaker? Does the Center test line produce a tone in the Left Front speaker? If no output on Center speaker then the problem is external to the D2 (wiring, amp or speaker). If no output on Left Front speaker then the problem is in the D2 and we need to check further.

If that test says the problem is in the D2, then first check what firmware version you are running. Press Select once and it will show on the Front Panel Display. You should be running v1.33 in your D2. If not, download it from the Anthem site, connect up your Windows computer with a serial cable and install that firmware. Note the instructions: Do another Reset Factory Defaults prior to the install, and also pull the wall power for all of your attached HDMI gear (display and sources) prior to doing the install so that there's no chance you have a live HDMI connection during the install. The D2 firmware download can be found here:

http://archive.anthemav.com/NewSitev2.0/Downloads/DiscontinuedStatementProduct.html

If still no luck after making sure you have the right firmware, then your D2 may need service.
--Bob
Edited by Bob Pariseau - 6/26/13 at 10:45pm
post #40904 of 42699
Quote:
Originally Posted by tngiloy View Post

Turk 182,
Could you post your ARC charts?
There may be signs of the "Richard Syndrome" in your center channel charts.

Tom

I would post my results but I have a MacBook and I had to use a friends laptop, so I don`t have my charts. I`m gonna try and bring home a work laptop and reARC it. Curious to know what Richard Syndrome is though.

I really thought my issue was in the discs I was watching, but even with problem discs no one seems to of had the same issues.
post #40905 of 42699
Quote:
Originally Posted by turk 182 View Post

I would post my results but I have a MacBook and I had to use a friends laptop, so I don`t have my charts. I`m gonna try and bring home a work laptop and reARC it. Curious to know what Richard Syndrome is though.

I really thought my issue was in the discs I was watching, but even with problem discs no one seems to of had the same issues.

Richard syndrome is where ARC has led to the discovery that there is a blown driver in the speaker. It could also point out that in some speakers that are made for biwiring, when a jumper is used it is loose and not making contact. Richard was a member where this was first discovered and now lives on is this forum.
post #40906 of 42699
Quote:
Originally Posted by Shrike645 View Post

Richard syndrome is where ARC has led to the discovery that there is a blown driver in the speaker. It could also point out that in some speakers that are made for biwiring, when a jumper is used it is loose and not making contact. Richard was a member where this was first discovered and now lives on is this forum.

Many years ago when ARC came out and I installed it and used it for the 1st time.

It showed my Right Front Speaker was damaged. I did not know that prior to ARC.

I got the speaker rebuilt and all has been GREAT for many years.

I DID NOT KNOW it had a name --- Richard syndrome
post #40907 of 42699
^True Richard Syndrome is when you've been happily enjoying your wonderful speaker for some time -- only to have ARC tell you it is actually broken.

There should be a distinct element of disbelief at first. As in, "How could it be broken? It sounds great!"

biggrin.gif
--Bob
post #40908 of 42699
Quote:
Originally Posted by Bob Pariseau View Post

^True Richard Syndrome is when you've been happily enjoying your wonderful speaker for some time -- only to have ARC tell you it is actually broken.

There should be a distinct element of disbelief at first. As in, "How could it be broken? It sounds great!"

biggrin.gif
--Bob

As YOU KNOW - BOB - I was one of the 1st to live through that.

Where did Richard come from - maybe it should be HANK Syndrome wink.gif
post #40909 of 42699
Quote:
Originally Posted by drhankz View Post

As YOU KNOW - BOB - I was one of the 1st to live through that.

Where did Richard come from - maybe it should be HANK Syndrome wink.gif

I found that my jumper was loose through ARC.
post #40910 of 42699
Post #12900 of 4/8/08

http://www.avsforum.com/t/678260/anthem-d2-d2v-avm50-avm50v-arc1-tweaking-guide/12870#post_13591930

I think that's the first use, unless someone can find an older post. Obviously it would have to have been AFTER ARC shipped -- but I forget exactly when that happened.
--Bob
post #40911 of 42699
I love this forum!
post #40912 of 42699
Quote:
Originally Posted by Bob Pariseau View Post

Your problem is almost certainly in the Center channel (as explained in the posts above). So start by verifying that Center is working in the first place.--Bob

This was the problem. I had the amplifier XLR inputs (L surround and center) crossed. Thanks for the help guys. Sorry to waste your time. I overlooked the obvious.
post #40913 of 42699
^ The fun thing about making silly mistakes is that they are easy to fix! biggrin.gif

Or as I like to say, "Suddenly! As if by logic!"
--Bob
post #40914 of 42699
So I just looked at the D2 manual and it looks like I could sit here all day and play around with this thing, but I don't have the time.

Can I just run the ARC from factory default mode, and get everything to sound decent without dealing with all the idiosyncracies of the D2?
I'm assuming it will get my two subwoofers set up properly as well. Firmware is up to date and Room EQ was disabled for all sources
Edited by Shazbatz - 6/27/13 at 6:18pm
post #40915 of 42699
Quote:
Originally Posted by Shazbatz View Post

So I just looked at the D2 manual and it looks like I could sit here all day and play around with this thing, but I don't have the time.

Can I just run the ARC from factory default mode, and get everything to sound decent without dealing with all the idiosyncracies of the D2?
I'm assuming it will get my two subwoofers set up properly as well. Firmware is up to date and Room EQ was disabled for all sources
"Yes" to your question except for the two subs. There are instructions on how to use ARC in a two sub setup previously in this forum. Do a forum specific search and it will come up. It's very straight forward.
post #40916 of 42699
Quote:
Originally Posted by Shazbatz View Post

So I just looked at the D2 manual and it looks like I could sit here all day and play around with this thing, but I don't have the time.

Can I just run the ARC from factory default mode, and get everything to sound decent without dealing with all the idiosyncracies of the D2?
I'm assuming it will get my two subwoofers set up properly as well. Firmware is up to date and Room EQ was disabled for all sources

Start at PAGE 1
post #40917 of 42699
Quote:
Originally Posted by drhankz View Post

Start at PAGE 1

Very funny.
post #40918 of 42699
^ The tutorial post links found in the first post of this thread will cover some of the things you need to handle specially when you have more than one subwoofer.

For example, the Phase adjustment for each subwoofer has to be set (Manually) before you run your ARC Measurement, as ARC will hear the two subs playing simultaneously and their relative phase will affect the combined output.

Note that the Sub output jacks of the Anthem are not independent. They are fed the same signal. So ARC can not separately set up your two subs. It can only adjust their combined output.

Also, even though you have more than 1 Sub, you should set your Speaker Configuration to show "1 Sub". This setting affects how the Sub's volume trim line is processed, and the value ARC Uploads after producing its solution is selected expecting the "1 Sub" setting is in effect.

The dual Sub stuff aside, yes you can pretty much just run the ARC setup and enjoy its automated result. However you'll find a lot of discussion in here is on how to interpret the charts that ARC produces, and manual tweak ARC's automated solution to improve the result in various ways that depend on the specifics of your speaker and room.

In addition, there are settings you have to make on your own that affect the audio -- settings that ARC can't make for you. Besides the Sub phase choice (a setting you need to make on each Sub's own controls when you have more than one), you also need to specify your actual, physical speaker configuration, and manually enter the speaker distances.

Once you have your ARC solution installed, there will also be choices you need to make about things like which surround sound processing Mode (if any) you want to use at the moment.

The bottom line is that the full value of these Anthem pre-pros will only show if you do spend some time getting familiar with the choices they offer -- both for setup, and during playback.
--Bob
Edited by Bob Pariseau - 6/29/13 at 3:26am
post #40919 of 42699
Thank you Bob. This information was very helpful. Im looking forward to looking at some of the charts once i'm set up and have some free time.
Once ARC is complete: Do I have to set Room EQ back to ON for all the sources, or will ARC automatically do that?
post #40920 of 42699
Quote:
Originally Posted by Shazbatz View Post

Thank you Bob. This information was very helpful. Im looking forward to looking at some of the charts once i'm set up and have some free time.
Once ARC is complete: Do I have to set Room EQ back to ON for all the sources, or will ARC automatically do that?

You have a D2, right? I'm afraid I forget what the V1.33 firmware does for that setting. After you Upload your ARC solution, go into Setup > Source Setup for each Source and make sure Room EQ is ON if the firmware left it OFF. Also, if you use Analog audio input for any Source, remember that you'll need to specify ANALOG-DSP so that the Anthem will re-digitize that Analog input for processing. Any Source set to use ANALOG-DIRECT audio input will bypass ARC processing because the audio is left as Analog and can't be processed.
--Bob
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