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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 1410

post #42271 of 42662
tanks again mr thestewmen for copration i recived file of 3.09h and download in Anthem d2v 3d but when down loadis compleate and showing formware download is sucsusfull but processor incoming signal is not responding in formate showing incoming signal nill ofter that i tri in my another d2v version processor as i told i have 2 pices of d2v and d2v3d i upload 3.09h version in d2v that sround back chanell is active which not active in 3.09 version i back to 3.09 version they not playing back chanel i try in in firware in d2v3d but total sound not coming and incoming signal not responding i dont know what is this anthem processors which is very famuos i come to the point only arc is good in anthem without arc anthem is 0000
post #42272 of 42662
Quote:
Originally Posted by dreamhomecinema View Post

tanks again mr thestewmen for copration i recived file of 3.09h and download in Anthem d2v 3d but when down loadis compleate and showing formware download is sucsusfull but processor incoming signal is not responding in formate showing incoming signal nill ofter that i tri in my another d2v version processor as i told i have 2 pices of d2v and d2v3d i upload 3.09h version in d2v that sround back chanell is active which not active in 3.09 version i back to 3.09 version they not playing back chanel i try in in firware in d2v3d but total sound not coming and incoming signal not responding i dont know what is this anthem processors which is very famuos i come to the point only arc is good in anthem without arc anthem is 0000

I have a little bit of a problem understanding what you are saying since English must not be your first or native language.
What I think you are saying. After you get a successful upload of 3.09h there still are no rear channels. Correct ?
The when you uploaded to the second working D2v that one now has no rear channels. Correct ?
And then you comment that the D2v without ARC is worth Zero ? Correct ?
post #42273 of 42662
iam sorry if u feel my sentence abou' 'anthem nothing without arc' acually iam very upset with this issue we are spending lot of mony for enjoy with music . but not satisfy with this issue its still problem company also not taking acction
post #42274 of 42662
The issue with 3.10 is being worked on and will be resolved,

The D2v 3D and D2v works and performs with 3.09h as ggod as ever. I have no complaints. The 3.10 update brings some small changes not easily identified hen using The D2v or D2v 3D.

You need to check further why your units are not working.
Use a process of elimination to find the reason
What is the source you are using to cause the problem ?
Start with the Setup
Are you using 5.1 or 7.1 ?

As the source is playing scroll through the display by pressing the enter button and see what mode the unit is in

Any Anthem users want to join please jump in.
post #42275 of 42662
Hi thestewman.

I would like to explain the above problem faced my father in law.
We are having 2- anthem d2v processor, one without 3d and other one with 3d installed.

Let me explain the issue with the first processor with 3d installed:
We have recently purchased anthem d2v3d processor which came with the 3.10 firmware.
Whenever we select dts-hd master audio 5.1 format, the rear speakers are becoming active as well. Means it is delivering 7.1 output. Which should not happen.
To overcome this issue We have been advised to downgrade it to firmware 3.09 h but when we did the downgrade the processor is not sensing the input signal atall this time and no audio output.
So please advice how to resolve this issue. It seems there is some problem with 3.10 firmware.

Regarding the second processor:
This one is only d2v without 3d kit installed with 3.09 firmware,when we use this in 5.1 dts hd- master audio it works perfect with only surround left and right active with no signal in rear speakers.
This is perfect.
When we tried to upgrade this processor to 3.09h firmware we face the same problem as above.
The rear speakers are becomming active along with suurounds when we are playing 5.1 dts-hd master audio.
These kind if errors are not expected from a reputed brand like anthem as this dissappoints a lot after spending a fortune.

Is there any solution or can u guide us rectifying the problem.

Looking forward for ur valuable advice.
Regards
Syed
post #42276 of 42662
Quote:
Originally Posted by syed hidayat View Post

Hi thestewman.

I would like to explain the above problem faced my father in law.
We are having 2- anthem d2v processor, one without 3d and other one with 3d installed.

Let me explain the issue with the first processor with 3d installed:
We have recently purchased anthem d2v3d processor which came with the 3.10 firmware.
Whenever we select dts-hd master audio 5.1 format, the rear speakers are becoming active as well. Means it is delivering 7.1 output. Which should not happen.
To overcome this issue We have been advised to downgrade it to firmware 3.09 h but when we did the downgrade the processor is not sensing the input signal atall this time and no audio output.
So please advice how to resolve this issue. It seems there is some problem with 3.10 firmware.

Regarding the second processor:
This one is only d2v without 3d kit installed with 3.09 firmware,when we use this in 5.1 dts hd- master audio it works perfect with only surround left and right active with no signal in rear speakers.
This is perfect.
When we tried to upgrade this processor to 3.09h firmware we face the same problem as above.
The rear speakers are becomming active along with suurounds when we are playing 5.1 dts-hd master audio.
These kind if errors are not expected from a reputed brand like anthem as this dissappoints a lot after spending a fortune.

Is there any solution or can u guide us rectifying the problem.

Looking forward for ur valuable advice.
Regards
Syed

What sound processing mode are you using? Are you using something that raises the 5.1 to 7.1? try using "none".
post #42277 of 42662
We are only using 5.1
We are not raising from 5.1 to 7.1

All setting are at NONE.
post #42278 of 42662
Quote:
Originally Posted by syed hidayat View Post

We are only using 5.1
We are not raising from 5.1 to 7.1

All setting are at NONE.

Do you have a 7. 1 system surrounds and rears ? Or a 5. 1 system - no rears ?

Go into the setup and check the Speaker configuration.
That would be lines 3C and 3D Double Check them
Back out of set up and scroll through the display by pressing enter and tell us what mode the unit is in ?
post #42279 of 42662
i have 7.1 system sarounds and rears. using 2 sub woofers, using dts none mode when iam sending BLURAY PLAYERS signal LPCM mode it is working perfectly 5.1 only problem when we using DTS MASTER AUDIO 5.1 bitsream signal it will coming from back channel also, iam using all modes NON, DTS MASTER l if i use THX CINEMA MODE IT WILL COMING PERFECTLY 5.1 PLEASE GIVE ANY SUGESTION IF have i did not understand in speakers confgration any 3C or3D is there only there are front , center ,saround , saround back is there
Edited by dreamhomecinema - 1/15/14 at 12:32pm
post #42280 of 42662
Try using the PLxx mode. Where's Bob when you need him?
post #42281 of 42662
Quote:
Originally Posted by dreamhomecinema View Post

i have 7.1 system sarounds and rears. using 2 sub woofers, using dts none mode when iam sending BLURAY PLAYERS signal LPCM mode it is working perfectly 5.1 only problem when we using DTS MASTER AUDIO 5.1 bitsream signal it will coming from back channel also, iam using all modes NON, DTS MASTER l if i use THX CINEMA MODE IT WILL COMING PERFECTLY 5.1 PLEASE GIVE ANY SUGESTION IF have i did not understand in speakers confgration any 3C or3D is there only there are front , center ,saround , saround back is there

Please state the player or device you are using and the music source.
is it a music file or disc > Is it a Blu ray movie and what kind of file or disc.
Are you sending bitstream to the D2v or decoding it in the player ?

What do you mean NON ? There is no mode I can think of or setting NON.
post #42282 of 42662
walt here with an issue re:ARC
yesterday re-arced system, no problems(new subversive subs)
today, tried to remeasure after moving speakers, the computer says cannot measure, cannot detect the anthem D2.
What happened? No changes from yesterday - - - absolutely everything the same.
?
post #42283 of 42662
Thank u for continue copration iam using 3 bluray players OPPO 105, PIONEER ELITE 09, AND MARANTZ 9004 and USING with all players using only bluray moives DTS MA 5.1 when i face this problem with DTSMA 5.1, then i check both ways may some defrence is giving result to me, i sent dtsma 5.1signal in LPCM mode by oppo 105 plyaer to d2v3d same result as pcm 5.1coming no back is activted it is OK but , if we sending same meterial DTSMA in bitstream to the d2v3 it will making sround back chanel ACTIVE this a fault and also i try in THX cenema MODE IT WILL BE PERFECTLY ALL Right not activativating back chanels, and i try the same values in d2v there are not problem DTSMA 5.1 coming perfectly as 5.1 in same signal like lpcm or bitsream back chanel are not activating that means 3.09 firmware is perfecly good. When i try this same firmware in d2v3d process d2v3d is not responding incoming signal through 8 hdmi source ? NON means i say playing modes like thz cinema mode, dts es mode , dolbydigital ex mode all are iam using NONE
Edited by dreamhomecinema - 1/15/14 at 11:35pm
post #42284 of 42662
It is not a fault. Anthem made this change in one of the firmware updates, as per DTS certification rules. Other manufacturers do not follow the rules as strictly as Anthem.
post #42285 of 42662
I have a perplexing issue that I need help in debugging. I have a Homeworx HW-150PVR ATSC tuner box. It has several outputs: HDMI, digital coax, F connector, analog.

I have a specific issue where I do not get any sound via digital coax from the Homeworx box to the Anthem AVM50v. Stereo signals don't work, Dolby digital signals don't work nothing works via digital coax. I've checked the incoming signal on the Anthem and there is no signal at all. I'm getting analog video via the component connection just fine.

To further complicate things, HDMI works perfectly (I get both stereo/multichannel audio and video), F connector to another TV works perfectly.

I plugged the digital coax into an older Marantz receiver and bingo! I instantly got audio via digital coax and it decoded the signal properly (in this case a Dolby 5.1).

When I went back to my Anthem, I got a 5.1 signal for a fraction of a second and then nothing at all. Again, no indication of an incoming signal. I've queried several members on the Homeworx forum here (http://www.avsforum.com/t/1482341/homeworx-hw-150pvr-support-and-discussion/870#post_24219301) and I've confirmed on the Homeworx main site that I'm running the latest firmware on the box and other users have confirmed no issues whatsoever in getting digital coax.

I ordered a second Homeworx HW-150PVR box and, unsurprisingly, I have exactly the same symptoms on both boxes.

Is it possible that:

1) The Homeworx is somehow sending something odd that the Anthem doesn't like. If so, how do you debug that?
2) The Anthem has a bug in decoding the signal.

All the audio signals are coming from over the air HDTV channels.

To confirm all the debugging, I've also gone into the audio settings of the Homeworx box and tried:
1) PCM
2) RAW (which I assume is bitstream)
3) RAW HDMI

None of these settings makes a difference with the Anthem.

Anyone have any suggestions?
post #42286 of 42662
Has Anthem made any statements about a future upgrade option to HDMI 2.0 for the D2V?
post #42287 of 42662
Quote:
Originally Posted by dreamhomecinema View Post

Thank u for continue copration iam using 3 bluray players OPPO 105, PIONEER ELITE 09, AND MARANTZ 9004 and USING with all players using only bluray moives DTS MA 5.1 when i face this problem with DTSMA 5.1, then i check both ways may some defrence is giving result to me, i sent dtsma 5.1signal in LPCM mode by oppo 105 plyaer to d2v3d same result as pcm 5.1coming no back is activted it is OK but , if we sending same meterial DTSMA in bitstream to the d2v3 it will making sround back chanel ACTIVE this a fault and also i try in THX cenema MODE IT WILL BE PERFECTLY ALL Right not activativating back chanels, and i try the same values in d2v there are not problem DTSMA 5.1 coming perfectly as 5.1 in same signal like lpcm or bitsream back chanel are not activating that means 3.09 firmware is perfecly good. When i try this same firmware in d2v3d process d2v3d is not responding incoming signal through 8 hdmi source ? NON means i say playing modes like thz cinema mode, dts es mode , dolbydigital ex mode all are iam using NONE

Quote:
Originally Posted by AVfile View Post

It is not a fault. Anthem made this change in one of the firmware updates, as per DTS certification rules. Other manufacturers do not follow the rules as strictly as Anthem.


This is not easy to follow as many companies are not following the DTS-HD Master codec correctly
The problem is with the method different manufacturers implement the DTS-HD Master codec and that different manufacturers are not following the codec and are using different schemes. I checked multiple forums for posts by knowledgeable posters and some manufacturers and saw different answers.
A BD player may decode one way yet if you bitstream to a processor the processor may decode it a different way.
One manufacturer will take a 7.1 signal and process it to 5.1 and the user unknowingly gets the core audio signal.
Another will take a 5.1 signal and using the correct DTS -HD master codec give the user DTS -HD Master in 7.1 by matrixing the surround signal. I hope I have the correct.

I have my surround modes all set to PLIIx Movie ( See Chapter 3.7 , Figure 7F of the D2v manual)

What I would hope for is for Nick@Anthem to state exactly how Anthem is decoding DTS-HD Master if he knows
And are we getting thew core audio or the DTS-HD Master audio in all cases
post #42288 of 42662
Quote:
Originally Posted by Frohlich View Post

Has Anthem made any statements about a future upgrade option to HDMI 2.0 for the D2V?

Last I heard they were not interested and 4K was not important to them.
Hopefully that is changing and they will be motivated to have HDMI 2.0 and allow 4k over HDMI
post #42289 of 42662
Quote:
Originally Posted by thestewman View Post

Last I heard they were not interested and 4K was not important to them.
Hopefully that is changing and they will be motivated to have HDMI 2.0 and allow 4k over HDMI


Thank you. I was considering buying a D2V but I want to be as future ready as possible. When you start spending this kind of money (at least for my budget), I would want to future proof. I know they have offered upgrades in the past (3d) and thought they might position this as a modular piece. Safer for me to probably wait until the Spring when we typically get all the new AV announcement. The replacement for the Marantz 8801 (assuming there is one), might be more up my alley.
post #42290 of 42662
I have Denon avp A1 HD 3D Processor and using from 3 years which is runing perfecly without any problem DTSHD 5.1 and 7.1 audio bitsream and lpcm signal , and giving sound as same as signal no having any problem but the Denon's Audesyy XT 32 not beter then ARC denon having 9.3 chanell output mode which is perfectly giving by denon without problem, in ANTHEM arc making all ferquncy to flat and sound is better then denon but they are not taking intrest in rectfy fault in DTSHA MA SIGNAL which running purfect in d2v with 3.09 firmware. And runing another d2v3d faulty by 3.10 firmware and signal giving with THX mode perfecly in both processors, this old fault is not corect by them how can we expect the new 4 K signal they can give us perfect in future i hope the anthem team make first this problem 4k is not important then DTSMA issue we are puchasing anthem for sound
Edited by dreamhomecinema - 1/16/14 at 12:03pm
post #42291 of 42662
Quote:
Originally Posted by Frohlich View Post

Thank you. I was considering buying a D2V but I want to be as future ready as possible. When you start spending this kind of money (at least for my budget), I would want to future proof. I know they have offered upgrades in the past (3d) and thought they might position this as a modular piece. Safer for me to probably wait until the Spring when we typically get all the new AV announcement. The replacement for the Marantz 8801 (assuming there is one), might be more up my alley.

This is one reason why I really wish Anthem had an AVM40V (or something) basically an option without a built-in video processor. I know it's "in" to have everything built in but there are better, more flexible video processors out there (Lumagen) and the total cost of an AVM40 and a Radiance is probably still less than the cost of a 50V. I ended up with a Radiance XE and my whole system works better than when had my 50V doing all the switching and the Lumagen is a better processor as well. And on top of that, I've got no worries about 4K now because I can just swap out the Lumagen and my 50V will keep working just like it is now.
post #42292 of 42662
Quote:
Originally Posted by dreamhomecinema View Post

I have Denon avp A1 HD 3D Processor and using from 3 years which is runing perfecly without any problem DTSHD 5.1 and 7.1 audio bitsream and lpcm signal , and giving sound as same as signal no having any problem but the Denon's Audesyy XT 32 not beter then ARC denon having 9.3 chanell output mode which is perfectly giving by denon without problem, in ANTHEM arc making all ferquncy to flat and sound is better then denon but they are not taking intrest in rectfy fault in DTSHA MA SIGNAL which running purfect in d2v with 3.09 firmware. And runing another d2v3d faulty by 3.10 firmware and signal giving with THX mode perfecly in both processors, this old fault is not corect by them how can we expect the new 4 K signal they can give us perfect in future i hope the anthem team make first this problem 4k is not important then DTSMA issue we are puchasing anthem for sound

MAYBE and MAYBE NOT

How do you know what Denon is doing is correct and that you are not getting the DTS core audio ?
Search the forums diligently and you will find many companies are giving you the DTS core audio when decoding the DTS-HD Master to a different number of channels.
So you maybe listening to DTS core not DTS -HD Master.

Also check the firmware update Info starting at v3.10

CHANGE LIST

v3.10 production release and for with 3D hardware-equipped units

1. Rotating knob very quickly caused front panel display to freeze - fixed.


v3.09l beta

1. Fixed issue where Dolby Pro Logic IIx Music was not available for 2-channel 24/192 input.


v3.09j beta

1. Fixed serial control issue where Zone 2 had no audio if powering on to tuner.

2. Fixed AVM 50v issue where noise was present when playing 176.4 kHz source.


v3.09h release candidate:

1. When Dolby TrueHD 2-channel source was playing, a surround upmix mode couldn't be selected - fixed.

2. False "No Input Signal" status info when receiving 2-channel input - fixed.

3. "Last Used" mode preset reverted to "None" under certain conditions - fixed.

4. Previous DTS changes now certified.


v3.09f beta:

1. Output channel count was displayed incorrectly when 6-ch analog input was selected - fixed.

2. Further DTS-required changes.

Known issue: When Dolby TrueHD 2-channel source is selected, a surround upmix mode can't be selected.


v3.09c beta:

1. Fixed bug where AVM 50v sometimes powered on with low volume.

2. DTS-required changes for pending certification. Previous release where surround remapping was disabled for all speaker configurations did not meet all requirements.


v3.09 release:

1. Fixed mode selection for DTS-MA 1.0.


v3.08c beta:

1. For DTS-MA 2.0, surround modes still weren't working properly in previous beta - fixed.


v3.08b beta:

1. The previous beta broke DTS-MA 6.1 downmix to 5.1, and DTS-MA 2.0 + PLIIx upmix to 5.1 - fixed.


v3.08a beta:

1. DTS Master Audio surround position mapping disabled. The reason for this choice is that newer 7.1-speaker installations are more likely to have the side surround speakers directly beside the central listening position instead of slightly behind it.

2. v3.04b contained some changes to the timing of subroutines. This may have affected the response to certain third party IR macros sent during power-on. The timing has been re-adjusted in an attempt to restore operation of these macros (note that without said macros at hand to test with, this is a shot in the dark).


v3.05 release candidate:

1. Same as v3.04b except version number.


v3.04b beta - fixes:

1. Depending on hardware, an active source was needed on HDMI1 to enable audio on HDMI2-4. Same with HDMI5 / HDMI6-8.

2. Depending on system, Custom Resolution Manager v1.1.0 resulted in double image.

3. Unusual audio input formats such as 6.1 (Star Wars) allowed scrolling through non-applicable surround modes (Pro Logic IIx) - mode list now shows only "None" in such cases.

4. DTS mode preset was not being applied (surround mode had to be selected on the fly).

5. Further fix for item 3 below.


v3.03 beta

1. Multichannel Dolby TrueHD downmix to stereo level was low - fixed.

2. Certain CD tracks were muting mid-song - fixed.

3. Dolby Pro Logic IIx did not always result in sound from rear channels - fixed.
post #42293 of 42662
Right it is 3.09c item 2 - DTS surround remapping, which is required to meet the requirements! It may sound crazy but it is simple as that. Anyway who cares if extra speakers are enabled. You should be using PLIIx or THX Ultra 2 Cinema anyway.

I don't understand why this is viewed as a problem. The average people would complain if they bought 7 speakers and only 5 were working. We should be more concerned that other products are not meeting the spec and may not even be processing HD extensions. Nick has already come here and explained it all. Apparently manufacturers are able to indicate "HD" status but only process the lossy core, and do so all this time without anyone noticing!
Edited by AVfile - 1/16/14 at 1:07pm
post #42294 of 42662
Quote:
Originally Posted by AVfile View Post

Right it is 3.09c item 2 - DTS surround remapping, which is required to meet the requirements! It may sound crazy but it is simple as that. Anyway who cares if extra speakers are enabled. You should be using PLIIx or THX Ultra 2 Cinema anyway.

Exactly as I stated before I am using. Everything will be in 7.1 and not the core audio. If you check then the Anthem receives a 192k signal you get the best audio from Blu ray

Quote:
Originally Posted by AVfile View Post

I don't understand why this is viewed as a problem. The average people would complain if they bought 7 speakers and only 5 were working. We should be more concerned that other products are not meeting the spec and may not even be processing HD extensions. Nick has already come here and explained it all. Apparently manufacturers are able to indicate "HD" status but only process the lossy core, and do so all this time without anyone noticing!

Yes, check the DTS web site and read their white paper and read other forums where people are complaining about receiving the core signal.

I play all my Blu rays from personally ripped copies and only the lossless HD audio signal is available so I know mine is working.
post #42295 of 42662
Imam trying to install my 50v in a new house. My new setup uses 7.1 speakers. However, in speaker configuration setup I have the rears correctly identified. However, in Level calibration my rears show na instead of a volumen level and in any case the menu just skips these speakers. Any idea on how to get the processor to "know" these speakers are there and need configuration.
post #42296 of 42662
Do you have the rears set to dipole or monopole? If you have them as dipoles switch to monopole and report back. The units handle monopole and dipole just a bit differently. Monopoles are treated like regular speakers in all the sub menu settings dipoles aren't.
post #42297 of 42662
Quote:
Originally Posted by thestewman View Post

Last I heard they were not interested and 4K was not important to them.
Hopefully that is changing and they will be motivated to have HDMI 2.0 and allow 4k over HDMI




What about us AVM50v owners?
post #42298 of 42662
Quote:
Originally Posted by Thxtheater View Post

Do you have the rears set to dipole or monopole? If you have them as dipoles switch to monopole and report back. The units handle monopole and dipole just a bit differently. Monopoles are treated like regular speakers in all the sub menu settings dipoles aren't.

Thanx for the reply.

I have tried both settings. In the level calibration menu they appear as na and the receiver just skips over them regardless of how I have them defined (dipole or monopoles).
post #42299 of 42662
Quote:
Originally Posted by ccoshm View Post

Thanx for the reply.

I have tried both settings. In the level calibration menu they appear as na and the receiver just skips over them regardless of how I have them defined (dipole or monopoles).

Look in your set up and make sure you have 7.1 selected.
post #42300 of 42662
Quote:
Originally Posted by cougar75 View Post

What about us AVM50v owners?

I am sure Anthem is treating all of us the same.

No 4k,
No h265.
No HDMI 2.0
Currently. The market will certainly slip their grasp if they do not move forward reasonably soon.
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