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Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 240

post #7171 of 42717
Hi All,

Can someone please send me the latest beta software? For some reason I cannot post my email address. I need to post a min a 5 times before I can list my email.

Thanks,
Anthony
post #7172 of 42717
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post #7174 of 42717
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post #7175 of 42717
Here is my email address aflorindi@gmail.com
post #7176 of 42717
Quote:
Originally Posted by Florindi View Post

Hi All,

Can someone please send me the latest beta software? For some reason I cannot post my email address. I need to post a min a 5 times before I can list my email.

Thanks,
Anthony

Anthony, your best bet is to get it from Anthem tech support. Call or email them and they will email it to you. They are quite quick to respond. They may have a newer version than anyone here has and it is helpful to them to know who is running what version so that they can track problems or success.

In any event, you need to state whether you have an AVM-50 or a D2 as the software file is different.
--Bob
post #7177 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

What is your source device?

My first thought, given the timing of the failure, is that you have a heat issue.

Set up a fan to provide increased ventilation over the Anthem and see if that makes the problem go away.

The heat generated when the unit is doing /24Hz could possibly be different than when it is doing /60Hz, and if your ventilation is marginal that might be making the difference. Also there have been previous reports of the PS3 causing extra heat generation in the Anthem. Since the PS3 is HDMI V1.3, I'm wondering whether you are using it or using a Toshiba XA2.

----------------------------------------------------

The OKI loader complaint while attempting to reload V1.11 is just the old problem with the original V1.11 software installer application. It has problems running correctly on some Windows computers. That was fixed around version V1.11c. Using a different computer may make the V1.11 reinstall work for you. Or just get the V1.11e version from Nick and use that in lieu of the original V1.11 to go back to an earlier version than V1.12q.

What sort of complaint were you getting when you tried to load V1.12q? Are you using a computer with a real serial port or are you using a USB/Serial adapter?

Also, make sure you have no live HDMI connections when are doing the software install. It is best to disconnect each of your HDMI source devices from wall power, and also your HDMI display from wall power, as quite a few HDMI devices keep their HDMI sockets powered even when the device itself appears to be turned off. The install will fail if you have any powered HDMI connections while the install is running.
--Bob

That was my first guess also, but the unit is place on top of an audio cabinet with no bounderies nearby and the air conditioning is quite good. The anthem is warm but its not unussually warm.

Source component yesterday was PS3 doing 24fps. This afternoon was just the pioneer DV59 doing 480i and video output is 1080p/60. Still the problem exist.

I used the same computer that I used before when I loaded from 1.06 to 1.11. I was getting stuck always on the OKI issue. On the 4th try, it was successful.

What if, I try 1.12q again with all HDMI cables unplugged from the avm50?
post #7178 of 42717
Quote:
Originally Posted by abc999 View Post

That was my first guess also, but the unit is place on top of an audio cabinet with no bounderies nearby and the air conditioning is quite good. The anthem is warm but its not unussually warm.

Source component yesterday was PS3 doing 24fps. This afternoon was just the pioneer DV59 doing 480i and video output is 1080p/60. Still the problem exist.

I used the same computer that I used before when I loaded from 1.06 to 1.11. I was getting stuck always on the OKI issue. On the 4th try, it was successful.

What if, I try 1.12q again with all HDMI cables unplugged from the avm50?

If the install fails because you have a powered HDMI connection you will get an error message. If the install completed without an error message then re-doing it shouldn't make a difference. But it certainly doesn't hurt to try.

Be sure you are following the install instructions that came with V1.12q.

You should definitely get in touch with Anthem and report your issues.
--Bob
post #7179 of 42717
Hi Bob,

I have a AVM50. I called anthem and they addressed my pink screen problem by changing my setting from Auto to Extended RGB. I recall reading about that the newer beta software works better with the PS3 v1.80. Is that true? Do I need the beta software?

-Anthony
post #7180 of 42717
I have an AVM50 and I'm using Zone 2 with component video. The run is a little long and I'm not getting enough volume to the TV via RCA. Is there anyway to boost the analog output signal to Zone 2?
post #7181 of 42717
Quote:
Originally Posted by Florindi View Post

Hi Bob,

I have a AVM50. I called anthem and they addressed my pink screen problem by changing my setting from Auto to Extended RGB. I recall reading about that the newer beta software works better with the PS3 v1.80. Is that true? Do I need the beta software?

-Anthony

We haven't had enough reports here about the PS3 and the Anthem V1.12 software versions to know for sure.

It's known that the V1.11g version has trouble with the PS3, and that there are cases where the PS3's HDMI causes the Anthem video processor to overheat with various V1.11 versions (workaround: Position an external fan). Both of those are likely being addressed in the V1.12 software but I can't tell whether they have been fixed yet.

Anthem tech support would likely be your best source of the latest info on this.
--Bob
post #7182 of 42717
Quote:
Originally Posted by aus View Post

I have an AVM50 and I'm using Zone 2 with component video. The run is a little long and I'm not getting enough volume to the TV via RCA. Is there anyway to boost the analog output signal to Zone 2?

Press the Z2 button in the green section at the top of the remote (to tell the remote that you now want to control the Zone 2 features of the AVM-50), and then press Volume Up/Down on the remote until your Zone 2 volume is where you want it.

If you'd rather have a Zone 2 power on volume closer to your normal listening level, or if you prefer to use the Volume Lock feature (so that the Volume buttons on the remote instead control your TV's own volume up/down instead of controlling the Anthem) then go to Setup / Volumes and Rename Paths and set the Zone 2 On Volume to something higher than the default -35dB.
--Bob
post #7183 of 42717
Bob, so if I turn up the volume on the Anthem, it'll increase the RCA output to the Zone 2 TV? I'm not using the Anthem to control volume on Zone 2, just the volume switch on the TV. I'll give it a try. Thanks again.
post #7184 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

I don't really trust the Auto stuff for DVI displays anyway, either for the output Color Space or Data Format settings.

But Auto YCbCr Color Space selection for the inputs is almost always what you want.
--Bob

Thanks Bob, as always. This is the first I have played with Auto color space as I watch HD almost all the time.
post #7185 of 42717
Quote:
Originally Posted by aus View Post

Bob, so if I turn up the volume on the Anthem, it'll increase the RCA output to the Zone 2 TV? I'm not using the Anthem to control volume on Zone 2, just the volume switch on the TV. I'll give it a try. Thanks again.

Yes. By default the Zone 2 analog audio output is nearly muted (-35dB) when you power on the Anthem. You can change the default in Setup / Volumes and Rename Paths.

Use the Z2 and Volume Up/Down buttons to find a convenient Zone 2 volume in the Anthem (in conjunction with a normal volume setting on your Zone 2 TV itself) and then go into the Setup menu and set that as the power on default for Zone 2.

------------------------------------------------------

You need to think of the Anthem as 3 different, separately controllable devices all housed in one box. The Anthem's "universal" remote is used to control all 3. You tell the remote which one you want to control at the moment with those green buttons at the top -- just as you could tell the remote you now want it to control your DVD player for example.

Volume for the Anthem's Main signal path is independent of the volume for its Zone 2 signal path and also for its Zone 3 signal path.
--Bob
post #7186 of 42717
There is now a workaround for the Freezes caused by the BDP-HD1 and BDP-94HD the latest firmware when connected to the D2.

http://www.avsforum.com/avs-vb/showt...&#post10774243
post #7187 of 42717
I have the D2 hooked up to an MCA50 and I turn the power amp on and off by the remote trigger when I power the D2. Any option in the D2 so that my speakers don't pop when I shut off the D2?

Thanks

John
post #7188 of 42717
Quote:
Originally Posted by mr_fitz View Post

I have the D2 hooked up to an MCA50 and I turn the power amp on and off by the remote trigger when I power the D2. Any option in the D2 so that my speakers don't pop when I shut off the D2?

Thanks

John

This is likely an issue in your MCA50. It is not adequately muting it's outputs during the transition to Standby. I don't know if this is normal for the MCA50.

The D2's trigger change for power off occurs before the D2 itself goes into Standby so the MCA50 should already be shut down before anything could happen on the D2's own outputs that might cause such a pop. [I believe the D2 may mute its outputs prior to the trigger change, but I'm not sure of that.]

To verify that this is an MCA50 issue, turn everything on, mute the audio output from the D2, and then physically disconnect the trigger wire from the D2 to the MCA50 so that only the MCA50 is shutting down. If you still get a pop, then it has to be an MCA50 issue.

Your best bet is likely to call Anthem tech support and see if they have any suggestions.
--Bob
post #7189 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

If the install fails because you have a powered HDMI connection you will get an error message. If the install completed without an error message then re-doing it shouldn't make a difference. But it certainly doesn't hurt to try.

Be sure you are following the install instructions that came with V1.12q.

You should definitely get in touch with Anthem and report your issues.
--Bob


I will still heed your advice on the external fan as it can't hurt to give it more air. After 8 hrs. of rest, I finally succeeded in loading 1.12q in 1 pass. Haven't use the unit yet, not until I have a fan installed.
post #7190 of 42717
I received V1.12q from Nick today and it sure took care of the 480i component problem. I had to set the flow control for my USB-to-Serial adapter on my Windows laptop from "None" to "Xon/Xoff" to make the upgrade work. I did not have the time to test my XA2 with the new firmware yet, however I did have 6-channel PCM from the XA2 with V1.11 that the unit came with. Thank you all for your help.


Quote:
Originally Posted by Bob Pariseau View Post

You likely have the original, "V1.11" version from last November. The factory is still installing that on new units and that's still the version available for download from the Anthem web site. Press Select on the remote and the version number will display in the On Screen Display and in the front panel display. If you have one of the newer versions, the extra letter will display, i.e, "V1.11g".

The XA2 has proven to be a tricky source device for HDMI. It was one of the first HDMI V1.3 devices and apparently Toshiba did some screwy stuff that Anthem is trying to work around. The V1.11e version has been the best one for XA2 owners until recently. It looks like the new V1.12q version (the most recent Beta test software reported here) is getting closer to having all the issues with the XA2 fixed.

However the the V1.11g version really doesn't work well with it at all. You likely won't get audio over HDMI from the XA2 with the V1.11g version. So you might want to wait until you can get a V1.12q (or later) version from Nick.

By the way, if any of your Component devices can be set to 480p output instead of 480i you won't have the bug you are experiencing. This might be an easier workaround until you can get good software. But do go back to 480i once you get that new software so that the AVM-50 can do the de-interlacing for you.
--Bob
post #7191 of 42717
Our Friend Tolstoi posted the following handshaking solution on the Pioneer BDP1/94HD thread to solve the handshaking issue between the Pioneer Blu-ray players and the D2.

Quote:


Posted By Tolstoi:
I am still experiencing the freeze when connected through the D2. I stated in one of my previous post the freeze seams to happen at the begging and if the original sync is done properly the playback is solid. Working with those parameters I found the pattern that cause the freeze and a nice workaround that is working constantly on my setup. The freeze happen during the disk load. There is something that is not properly exchange during the BDP-HD1 power sequence when connected to the D2. When the player load the disk it just freeze. The is happening when you power the unit with a disk already in the tray and let it load, and when you power up the disk tray empty and then put a disk in the player.

The work around I found is as following:

When I power-on the BDP-HD1, I switch the D2 to any HDMI inputs other then the BDP-HD1 input. I let the BR player go through its power-on sequence, I put a disk in the tray, disk load, until I see the time counter appearing on the player display and the time start to increment. When this point is achieved, I switch the D2 to the BDP-HD1 HDMI input and the sync is done properly and rock solid.

From that point I could do anything, change output format to anything including 1080p24, stop/start, Go play in Home Gallery or Setup, change disk, change HDMI input on the D2, even cycle power on the D2, and the resynch is done normally and the playback is rock solid. Meanwhile, if I power off the player and try to restart the player with the D2 connected to the BPD-HD1 HDMI input, the player will freeze again unless I go back to the workaround.

This fix has worked fine so far for Brian & I and I thought that it should be posted here. Maybe one of the owners still having issues with the Toshiba XA-2 might consider trying this with the D2 to see if it helps with that combo/issue.

Thanks again Tolstoi!
post #7192 of 42717
Quote:
Originally Posted by Melgon View Post

I received V1.12q from Nick today and it sure took care of the 480i component problem. I had to set the flow control for my USB-to-Serial adapter on my Windows laptop from "None" to "Xon/Xoff" to make the upgrade work. I did not have the time to test my XA2 with the new firmware yet, however I did have 6-channel PCM from the XA2 with V1.11 that the unit came with. Thank you all for your help.

Great news! OK, we now know that V1.12q ALSO can be used to fix the Component 480i problem for anyone who gets bit by it.

And a good tip on "Xon/Xoff" for folks trying to use USB/Serial adapters. I've added that to the "Belt and Suspenders Approach to Doing an Install" post linked off the first post in this thread.
--Bob
post #7193 of 42717
If anyone with V1.12q happens to have either a Velodyne DD series subwoofer or their SMS-1 sub equalizer product I'd be curious to know whether V1.12q can recognize and scale the S-video user interface display from either of those.

Up to now, the S-video from those only works "pass through" in the D2 or AVM-50, i.e., S-video in to S-video out. You get a black screen and no input signal detected if you send it to the scaler for HDMI output.
--Bob
post #7194 of 42717
While we are on nuisance bugs, another one that should be fixed by now is the bug that causes the Video Source Adjust / Scale Out setting of whichever input happens to be selected at power up to sometimes change unexpectedly.

I.e., for whichever that input happens to be, powering up the Anthem may change Scale Out = Letter/ Pillar Box to Anamorphic unexpectedly so that you have to switch it back manually.

Has anybody with V1.12q seen a recurrence of that?

------------------------------------------------

We also had a report that use of the Simulcast feature was difficult because of a conflict between the way the input selection buttons were interpreted in the V1.10 and V1.11 software. The problem was that attempting to press the combo of buttons to do a Simlucast selection had the undesired effect of switching to a different overlayed input.

------------------------------------------------

Folks who have a Music speaker configuration with the subwoofer unused should also be alert for whether you hear audio unexpectedly coming from the subwoofer anyway. I think that was fixed by the V1.11e version, but since we had so few people trying this and reporting, I'm not sure.

-----------------------------------------------

It would also be good to know if folks using HTPC sources are now able to get things working correctly WITHOUT having to insert a Geffen DVI Detective between the HTPC and the Anthem.

-----------------------------------------------

And we need to know how well the PS3 is working with V1.12q. Any problems getting HDMI audio? What about the problem of the PS3 causing the Anthem's video processor to overheat and shut down?

-----------------------------------------------

And does the Film Mode status indicator in Video Source Adjust / Info seem to be reporting correct status?

-----------------------------------------------

And of course we need to know if any progress has been made on 1080i/60 (or 480i/60) input to 1080p/24 output for film-based content.

-----------------------------------------------

I'm presuming the infamous 1080i/1080p problems from V1.10 and V1.11 for both Component and HDMI remain fixed, and also that HDMI handshake is improved both at power on and when switching sources.

Just stuff to keep in mind when you are testing V1.12q.
--Bob
post #7195 of 42717
Another good thing to hear about would be if anyone has discovered they needed to make any significant changes in either their video or audio calibration settings with V1.12q compared to what they used with any V1.11 release. Enough stuff has changed in V1.12q that this might be the case, but it would be useful to know whether we can tell folks that your previous audio/video levels will likely continue to work just fine when you switch to V1.12q.
--Bob
post #7196 of 42717
Thread Starter 
1.12q for me:

-PS3 and Samsung BD-P1200, both working perfectly at 1080p24 in and out.
-Toshiba HD-XA2 works perfectly at 1080p60.
-Star Choice DSR530, no problems.

Everything is stable with fast handshakes for me. 1.12q is working great in my system.
post #7197 of 42717
I am playing to install 1.12q Tomorrow night and star playing with.
post #7198 of 42717
Anyone driving a Professional Panasonic Plasma with thier D2? I'm looking at a TH-42PH9UK for use a secondary display over component (this will be for my office which is already wired for component). Anyone have this or a similar combo? How do these 2 match up?

Since my theater display is HDMI, I guess I would have to use the Unprossed Zone 2 component output?
post #7199 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

It would also be good to know if folks using HTPC sources are now able to get things working correctly WITHOUT having to insert a Geffen DVI Detective between the HTPC and the Anthem.

When I first got the D2 with 1.11 I had the 1080i component bug, and I couldn't get my HTPC to work at all.

Nick promptly sent me v1.11e, with 1.11e 1080i was fixed, and my HTPC got proper EDID from the D2 and I was able to use it perfectly with 1080p60, etc. without any gadgetry in between.

All was lovely.. for a while.

Unfortunately my D2 died on me, and it's in the shop being taken care of. Hopefully I'll get it back soon. I'm not sure what happened, but it may have been a problem with the main motherboard failing.. and could have been related to the PS3 & heat? Though it's open to 4 sides, etc. etc. Haven't heard yet what was needing fixing. I was getting digital audio garble, and then lost audio, etc. Video was fine.

Like always, Anthem's taking good care of things.

I'm looking forward to getting it back and getting 24fps through to the RS1 from the PS3, etc.

Cheers.
post #7200 of 42717
Quote:
Originally Posted by Bob Pariseau View Post

While we are on nuisance bugs, another one that should be fixed by now is the bug that causes the Video Source Adjust / Scale Out setting of whichever input happens to be selected at power up to sometimes change unexpectedly.





-----------------------------------------------

It would also be good to know if folks using HTPC sources are now able to get things working correctly WITHOUT having to insert a Geffen DVI Detective between the HTPC and the Anthem.

-----------------------------------------------

And we need to know how well the PS3 is working with V1.12q. Any problems getting HDMI audio? What about the problem of the PS3 causing the Anthem's video processor to overheat and shut down?



And of course we need to know if any progress has been made on 1080i/60 (or 480i/60) input to 1080p/24 output for film-based content.

-----------------------------------------------



Just stuff to keep in mind when you are testing V1.12q.
--Bob

1080i60 -> 1080p24 still doesn't work with 1.12q.
I still need the Gefen DVI detective in place between the HTPC and the D2.

The Sony PS3 1.80 firmware with 24p support works properly with the D2 1.12q firmware, with that input set to framelock=auto.


I hit a new issue with 1.12q on a spurious basis. In my system, I have the D2 HDMI output feeding a Gefen HDMI 1->2 splitter. This feeds the Sony Pearl projector, and a 1080p LCD panel. In some cases, when I only turn on the LCD panel, and the D2, there is no video output to the LCD panel. In this situation, I have to turn on the Pearl, and then the LCD gets video output. Once the LCD is displaying video, I can turn off the Pearl. Also, I've observed a couple of cases where the color space is messed up on the Pearl at power on, if the last viewing session was LCD display only. (The LCD panel is DVI, whereas the Pearl is HDMI). I hadn't seen this occur before.
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