Harmony 720 Official Thread. For all info and FAQs - Page 54

Hey and thanks,

Yes Panny projector was in the data base and when I added into my devices, it updated the remote and checked for updates. I assume this is the latest firmware but I will check again when I get home.

Not sure if I need to set some sort of delay as it is asking me to do when I run the troubleshooter on my comp. I will try again when I get home.

Wondering if anyone else has this problem with the Panny projector?

Thanks.

Just picked up a 720 refurb from amazon to replace a 670 with a busted screen & so far I am loving it.

I still prefer the peanut shape of the 670 but the 720 has better buttons and and better durablity so I'll gladly take that tradeoff. (670 + hardwood floors + small children + clumsy wife = bad mix)

It make no difference to me but my 720 came sans transport labels.

"Clumsy wife"

Wonder where you'll be sleeping tonight?

I just bought the 720 and set it up. What I am finding out is that in order to use this devise I have to use the soft keys to the sides of the lcd screen for anything that I want to do. This is VERY uncomfortable at best and not intuitive at all. None of the hard buttons except for the volume work to do anything....making me have to use the soft keys to do anything, which means holding the remote in an uncomfortable position up at the middle of the remote with the huge back end hanging out back. Please, someone tell me there is something I haven't done and this is not how it is suppose to be.

Brad

I rarely use the softkeys for anything. I do use one softkey to turn on my display and sound system. Then, the menu button operates my TiVo menu. The arrow keys operate my TiVo menus. The volume keys operate the sound system's volume. And so on.

Brad,

I don't want to insult your intelligence or anything, but if you're unaware, you can assign any function to whatever key you want.
For example, I have my 720 configured so that the "Prev" button (next to "Mute") actually functions as the "select/display info" button for my PS3 (I have a Nyko USB dongle plugged into my PS3), "Ch+" as "square/menu" and "Ch-" as "triangle". These are just examples, you can assign any function that's already present in that particular device's database to any key on the 720 that you want.

All you do is login to your account either through the software or the website (sorry I forgot what the website was, maybe someone else can point it out to him if he doesn't have the software), create your activity, and from the Activities tab, click "Customize Buttons" for the desired activity, and voila. Heck if you wanted, you could program your activity such that the Volume+/- were switched with the Ch+/- if you wanted.

I hope this helps and I haven't misinterpreted your situation. OR are you referring to the hardware itself, i.e. the hard buttons on your remote literally don't work? If so, I'd exchange it with your retailer and get a new one.

All in all, the Harmony remotes take a bit of fine-tuning to your needs, but once you do, they are an absolute PLEASURE to use. Good luck.

OK, I have a stupid question. I went through the last 20 or so pages of this thread, and different people seem to say different things.

I just received a refurb 720 from Tiger Direct. The first thing I wanted to do was charge the remote. I placed it on the charger and, once I finally found the sweet spot, it beeped at me and said it was charging. Now, my question is, is the display supposed to stay on while it's charging or not, because mine doesn't? If not, how are you supposed to see when the battery has 3 bars and it's done charging? I don't like the idea of taking it off the charger to see if it's done, then placing it back if it's not done. I mainly ask because the base seems to be particularly picky about the placement of the remote and I'm worried that it might not be charging the entire time.

Hi Collven - I can confirm that my screen turns off in the charger too. I typically leave it in the charger for long enough to charge the batteries and then-some, so I'm not too worried about getting it just-right. In my experience overnight in the charger tops it up completely, even if nearly dead.

I have the feeling the screen's operation while in the base may be something you can change, though, in settings and preferences. Have you looked at those? D

Yes when you dock the remote and it starts charging and you should hear a beep and the "screensaver" will kick on. In a few moments, the screen will go black and continue to charge.

OK, that's the answer I was looking for. Thanks.

Has anyone in the U.S. imported a UK or AUS spec. 785? I found a good deal on it, and would like to pull the trigger, but wanted to make sure Logitech doesn't block these units from U.S. accounts or something since they're not sold here.

I have an 880 but was wanting to get something with the color buttons (teletext I think its called) that only the UK and AUS remotes have. I could get an 885 I guess, but like the button layout of the 785/720 better than the 880/885 despite having two less soft keys.

Anyone have any insight into this?

STUPID QUESTION ALERT!!!!

Can this thing control the xbox 360 as well? And am I correct in reading (this thread) that you can log onto a website to set your button preferences and then plug in your 720 and it will update it all for you? Also is $59.99 a good price currently for this unit?

I use my 720 to control both my 360 and PS3 (through the Nyko Blu-wave IR USB key). The 360 control is a bit... weird. Not sure if it's the placement of their IR window or if it's just not very sensitive. I tried both learning from the 360 remote and using the Harmony DB. It works but sometimes requires repeat presses, etc. Particularly leaving the activity, it often doesn't turn off even though I hold the remote in that direction a good 5-10 seconds.

I'm also interested in these. Seemed a bit weird at first but then the Blu-ray players and remotes all have the exact same buttons it seems. Yet Logitech didn't include them on the Harmony One, either. Harmony Two?

www.1saleaday.com have the Logitech Harmony 720 Universal Remote Control (Refurbished) - Color Display and Rechargeable Battery on sale for $59 bucks. A great deal... I got one for my bedroom. Already have an 890 for the living room.

Thats where I saw it as well but wasnt sure if that was a good price or not

Is the remote compatible with the original xbox since it is IR.

The Harmony is compatible with any device that can receive IR codes. The real question is whether or not the device is in the Harmony database, because that saves you from having to get hold of an original remote for the device to learn all the commands.

You can search the Harmony database to see if your device is present by going to this link. I just tried it an it shows the Xbox whether I put in Xbox or Xbox 360 in the Model field. It's likely that Microsoft used the same IR codes for the 360 as the original Xbox.

Even if the device isn't in the database, the Harmony can learn IR codes from another remote or if you can get the IR codes in Pronto hex format you can send them to Logitech support and they'll add them to the database.

Having said that, I seem to recall the original Xbox needing an IR receiver dongle to work with the remote.

I agree with you... I think it is the placement of the IR window on the 360... if I aim the 720 directly at it, it works fine... if not it misses presses..

My 785 just arrived from Australia. Worked perfect, less than 10 minutes for it to automatically import all settings and for me to add color button assignments to my Watch TV, Watch TV W/Stereo, and Watch Blu-ray activities.

The remote doesn't feel quite as comfortable as the 880 to hold (top edge is a little too square, should have a radius) but alot of buttons (except device) are a shorter reach away.

Haven't figured out how to turn off the blue LED around the Activites button though. It seems to stay on even when all other backlights have turned off. If I can't figure this out, I may take it apart and cut the leads to it, as it is welding-arc-bright!

EDIT: Nevermind, it only stays on when the battery is low. After a full night's charge and several weeks usage since, the light turns off when all other backlighting turns off.

Hmm, I wonder if a WinMCE IR extender will work on a 360? I have an extra laying around from an older computer. Could plug it in the back and set it up somewhere else maybe. Worth a ****, maybe.

I can't seem to figure out how to set AM/PM on the remote when using the time-date setup on the remote. If it's on AM (or PM) already, there are only options for setting the hour, but only 12 selections available so you can't change it to PM (or AM) if it is currently wrong. I think I recall doing it when connected to the PC, but has anybody else figured out that there is a problem doing this when not programming it? If so, is there a solution?

I had a question about my Harmony 720. I went to use it this morning. It had been working fine the day before and I had charged it all night. I went to select a device and the button didn't work. It was the middle left device button. Also, the page right button doesn't work. Not a huge deal because I can page left to anything I need. However, there are some functions that I use that are set to the middle left device button when I enter a device. I don't understand what would have caused this is the first place. I have a temporary fix set in place with a dummy device set to the middle left button. Any ideas on how I could fix it? I deleted all the devices and powered it up without a battery, holding the power button. It entered safe mode and I updated the firmware/software and got no results. HELP!!

Well I feel stupid. It turns out, that the 'clear' button at the very bottom left was pushed in and stuck. Really weird that it caused certain buttons to not work. But...that was the issue.

Need Help with opening 720!!

I had the 720 for over a year and it has worked great. Until recently. The "Activities" button now becomes hypersensitive in that a slight touch will activate that screen (leaving the current activity such as watch TV). I am thinking of opening the remote to see if the contact underneath the plastic key needs some cleaning. Unfortunately, I was not able to open the remote completely. I removed the screws in the battery compartment and plied open the 4 tabs on each side of the remote but the very top part of the remote (where the "Activities" is) seems to be glued down. Apparently, the 720 is put together differently than other Harmony units such as the 880 which can be taken apart with relative ease. Has anyone successfully opened up the unit? If so, what is your trick?

Thanks in advance.

Is this still 'the' Harmony remote to get for under $100? I need one that has the keys backlit.

I have one and the keys are backlit. Not sure what the pricing is. I bought a refub for around $70 - $80

hows it goin guys? last night i broke the LCD in my harmony for 360, it still works, just cant see anything, so its time for a new remote! i loved the 360 one it did everything i needed. but ive been lookin through this thread and this seems like a great upgrade that wont break the bank. can anyone think of any transition problems i might face? i should be able to hook the 720 to the computer and just click upgrade remote right? and it will transfer all my settings to the new remote? am i way off? thanks for your help!

or should i just go with a new 360 remote or even the 550?

Ok, so wierd, I was just on the phone with Logitech sales, and they told me that they don't sell refurbished units...in fact, Logitech doesn't even referbish their remotes! They said that they know you can find them online, but it must be some 3rd party company doing the work, and selling them as if it were done by Logitech. They also said that the warranties of the refurbished units are voided since it wasn't Logitech that worked on them.

So have any of you who have bought refurbished remotes actually called Logitech with a problem? Have you had any problems?

I find myself needing a new universal remote...I have a 550 for my HT setup and I am VERY pleased with its performance...My bedroom setup however has gone thru 2 or 3 universal 'cheapie' remotes and the wife wants a decent remote...I have decided to deligate the 550 to the bedroom where it will control a DVD/VCR combo a 32" CRT tube television and a HTiB system...But that leaves me without a remote for the HT and I am thinking that a 720 would be an upgrade with a nice color icon screen and rechargeable batteries...However I have a few questions...

Off the top of my head I am wondering about the recharge cradle...Are the contacts easily broken??? I read that they are just small pieces of wire???

I notice that there is no 'Glow' button for turning the backlight on/off...I presume the light automatically comes on when the remote is picked up just like my 550 yes??? With the 550 using standard batteries I have become accustomed to turning the BL off to conserve power...While I understand that is really a moot point with the 720 as it recharges in the cradle I do have an explanation followed by my question...

I have a habit of holding the remote (subconsciously my wife says I like total control ) during movies or TV watching since I pretty much adjust the volume rather frequently...Will the backlight remain on at all times???

And finally I need some of the savy money saving knowledge from the forum participants...The best price with shipping that I have found for a 720 is $88 and that is just too expensive...Where can I find the 720 for the best price at a reputable seller??? Ideally I do not want to spend more than $59 if possible...

TIA for any possible help you guys can share with me...