Harmony 720 Official Thread. For all info and FAQs - Page 10

Well, Mattardo has the honor of being the first and only person on my twit filter list (otherwise known as ignore list). If you do not like a product, have a hard time utilizing the product, work for a different company, it does not met your needs or whatever, say so and move on. This guy/gal just does not get it, must be a lonely person.

The 720 does as advertised in my opinon.

Exchanged my 720 and the screen on the new one does not distort. I updated it to my previously saved config. After 2 days of use I made several changes to the configuration and the remote is working great and doing everything I want it to. Total programming time was only about 1 hour.

Have you checked the assignments under Activity -> Customize -> Change behaviour of buttons?

If so, try re-learning the command from your original remote.

Hi there,

I just recently purchased a Harmony 720 from Costco. I have a Harmony 688 and loved that.

I thought I'd give this a try because of the color screen stuff and the rechargable battery and motion sensor. (And because I'm going to get a new HDTV fairly soon if everything goes right).

I had no problem programming since I am a prior Harmony user. But I have a few questions.

I noticed that in the beginning of the thread there was talk of the letter rubbing off and wondered if that was going to happen to me. Then I said the picture posted to see what the problem was. I looked at my remote and I guess Logitech solved the problem. THE JUST REMOVED THE LABELS ALL TOGETHER!

That was simple. So where it's supposed to say for example: REC there is nothing.

Or did I just get a brand new remote with rubbed off labels.

Second, I'm download (I forgot which web site but I think the link is posted somewhere here) the backround picture replacement. So I thought were real nice, but after installing the backround it seem they were not sized correctly for this model but for another Harmony with a different sized screen.

Does anyone know of a link where I can backrounds for the 720.

Next question:

I have an activity and it seems that the software/web site sets up all devices as to be turned on with going thru an activity setup. I added a device (my air conditioner) to my activity but do not want it turned on right from the start.

I only wanted this because I am too lazy to switch to devices to go to the air conditioner device to either turn it on or off while watching TV.

My Harmony 688 does it right, it's added into the activity as a device and then I have a label for AC Power. That's all. It does not attempt to turn on the AC when I press the activity (Watch PVR).

So for a work around, I programmed a OFF sequence into the activity at the end of the activity startup. So the AC turns on and then a second later it turns off. Not a graceful way of doing it.

So that's the question, how to prevent it from being turned on in the first place.

Note: for some reason the Harmony 688 does it right, and does not turn it on in the first place.

Thanks guys and gals!
Robert
(I was going to try and post my email address but the system prevents me until I"ve posted 5 time, strange system).

Well, I just drove a fair distance to pick up a 720 at a WalMart to compare to an 880 for my bedroom system. I was excited when I called and the associate said he had it in stock (it was the 5th store I had called). I asked him to confirm the price and model number, so he put me on hold and came back and said, "yes it's the Harmony 720, and it's 98.89$." I then broke multiple motor vehicle laws to get there, only to be smacked in the face with the reality of it being 159.99$!! I stated that I had asked a salesperson double check the model and price and was met with the reply of, "uh.... they must have been looking at the price of the 520 on the hook....... uuuhhhh, sorry about that" . WTF?!?!? It took me 12 seconds to bring the remote to the little scanner thing and see that it was 160 bucks! I still bought it, but I'm seriously concidering returning it along with the 880 I bought off their website. I called customer service and explained that I felt I was a victim of "bait and switch" and that I was very unhappy. They said a supervisor would get back to me within 4-5 days.
Sorry, but I had to vent. I'll probably go with the 720 over the 880 for the since I like the fact that I can feel the different buttons without looking at the remote every time, and the fact that I believe it's more comfortable in the hand and better laid out overall. If WalMart doesn't do anything, I'll just return both and get the 720 from CostCo's website.

Oh yea, and I LOVE the "ignore" feature to deal with "re-tardo"(mattardo). It's great! And they need not reply, since I won't see it..... what a DONKEY!

The original question was if the 720 had sound when clicking channels. I don't hear any sound. Is there some sort of setting to get sound on the 720?

This remote doesn't have a speaker, so there is no way for it to have sounds.

Don't know about channel logos sorry, but I can help with your A/C question.

Select "More Options" for the A/C device.
Select "Adjust Power Settings"
Select "This device has no power buttons".

Done!

ha i just got the harmony 720 on clearance at walmart for 100$

Where?

2 part question here.
Can I rearrange the order in which my activities are shown on the main page? I have a Homer Simpson background which favors the left side of the screen. I have 3 activities, and would like them to be on the right side only. Also for the fact that my wife and I are both right handed. Possible??

Also, is it possible to change the icon for an activity? I use a DVR box from my cable Co., and a ReplayTv and they both use the same icon. This one isn't that big of a deal, but it would be a nice option to have different "looks" for the 2 activities. Thanks in advance for the help.

I'm very close to having everything set up the way I want. One small issue however. I have a streamzap remote for my MCE pc and added it as one of my devices. I can't get the Harmony remote to control my MCE pc when in actitivies mode. I have to go to "Devices" and then it works. Weird. It also seems that the IR signal being sent in "Devices" mode is the same as the normal streamzap remote. However, when in Acitities mode the signal is different. (I can see this by the flashing light of the IR receiver.)

Any suggestions?

has anyone seen the 720 in their local Target stores ? The site lists the 720 as available in store as well as online.

"is it possible to change the icon for an activity? I use a DVR box from my cable Co., and a ReplayTv and they both use the same icon. This one isn't that big of a deal, but it would be a nice option to have different "looks" for the 2 activities."

I had the stupid "popcorn" icon on my screen in two places. I'm a brand new user and until I figure out how to load new icons, I just eliminated them (through preferences, I think). In fact, the screen looks very clean without the icons. Maybe I'll keep it that way.

As a new user, I have a very basic question: What is the difference between using the Harmony application on my computer vs. the one on their website. Why do they have these two different ways to program the remote? Which way is better? Didn't see this answer anywhere in the thread. Thx.

i got it at the walmart in cambridge, but i think it was the last one left

You might need to assign the buttons in Activity mode.

Select Activity -> Customize -> Change behaviour of buttons.

And use the web-based setup(this also answers sucha deal's question). It is easier to use for most people, and it might even have a few more functions available.

Hey thanks I'm going to try that.

Just one thought, the device does have a power buttons. I hope that just lying and saying it doesn't have power buttons I will be able to still turn it on from the device setting itself.

Again, thanks for the help.

Rob

hey guys...well i took gadgtman's suggestions and now the 720 doesn't misfire when choosing an activity! thanks, gadgtman!

now i have another couple of questions:

1. what do i need to do to have the dvd tray open when i hit my WatchDVD activity?

2. when I hit watch MyDVR, the first button on the LCD screen is the "Favorites" which i did set up w/the icons and everything. however, i wanted the first button (left) to be MyDVR or at least have MyDVR as the second button (right)...i did have MyDVR in the first slot when i do the cutomize how buttons behave option but MyDVR ends up as the last button the 2nd page...i tried moving it to the second slot and it's still the same...how can i correct this?

thanks.

Been away the past couple days, good to hear things are working.

For your first question, you can add any command to an Activity. Go to the Activity, choose Customize, then Run the setup wizard again. When you get to the end and it asks if the settings are correct, choose Yes, but I want to add more control of options...

On the next screen, click Save, then Next until you eventually get to the last screen where you can add an action for when the Activity starts (or stops). In the first section (for when the Activity starts), select your DVD, then click the Add button and add the discrete code that opens the tray. You're done! You can do the same for when the Activity stops (just duplicate what you did where it says "When you leave this Activity..."

As for your second question, I had the same thing happen to me and I haven't been able to figure out why something appears first event though I enter it last in the menu. I've been meaning to call Support on this one but haven't gotten around to it.

Good luck!

Yes. Power commands will still be available in Device mode. You can even add them to the LCD screen in activities if you want.

I would like to add one thing to this.
I had to add a pause before the eject command to give my DVD player time to start up so it would accept the command. My DVD player takes so long to start I had to add a 15 second pause before the eject command was sent. That got annoying pretty fast. Now I have to actually walk over to the DVD player and push a button to open the tray. Can you believe it! Hopefully your DVD player starts faster that mine.

Harmony tech support assurred me that normal people don't touch their equipment...ever. It unsyncs the device. Try keeping the same dvd in your player at all times. Then it should work fine with no need for a 15 second pause.

The sound is just the button itself being pressed and released sort of like the sound the keys on a computer instead of a softtouch button found on many electronics. It is not a sound produced within the remote.

As much as I love the remote, those clicks and stiffness are annoying as ever. I'm going to keep the remote for another week. If I can't get used to the clicking by then (or if the stiffness doesn't decrease) I might get my refund from Costco and hold on to the 880 until the next incarnation shows up.

Every remote I've looked at has something I don't like, so I've just learned to live with the clicks. It really doesn't bother me too much, but I can see how some might not like it.

What do you mean by stiffness - are you having a hard time pressing the clicky buttons?

I ran into one limitation of the Harmony remotes...

My projector uses "toggle" codes from its remote. That is, the first press of any remote key sends code "a" and the second sends "b", then the pattern repeats. The Harmony can learn either "a" or "b", but not both. When the Harmony is used to control the projector, things don't work as they should.

I contacted Level 2 support and showed them the alternating codes on a couple of keys. Unfortunately, they say they don't support this feature.

I've worked around the problem by learning both "a" and "b" codes into the remote and setting up some Activities such as selecting inputs to use the alternating codes. But for general use of the remote, this is not very convenient.

A good implementation of this feature would:
a) allow selection of a "toggle" feature on some devices
b) during the learning process prompt for a pair of codes rather than just one
c) when using the remote, automatically send the alternating codes on successive presses of the same key

Just thought I'd document this. I don't think there are too many devices with these weird "toggle" codes, but I've see the feature described in several places.

- Rajiv

I too find the clicking a little annoying. Mostly while changing the volume while watching a movie. I programmed the up/down arrow buttons the be volume controls while in movie mode to get around this. Eliminating the "clicky" buttons would be a great improvement.

Hi, been watching this forum for awhile.
Got my 720 about a week ago
took about an hour to get all the device info gathered and programed into the 720
worked to perfection first time, and ever since

environment is:
Denon 3805 AVR
Pioneer HD800 plasma monitor
Sony DVD/CD
JVC VCR
JVC Tape (TAPE !!! yup, got some good ole stuff there !!)

Got the tv in the kitchen and master bedroom on the 720 too
all activities work NO PROBLEMS !!

AWESOME REMOTE !!!!!!!

OK, so I configured my 'favorites', my question is where can I find the ICONs for the channels to download so I can add the images to my 720 favorites screen ?

Thanks !!