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Panasonic DMR-EH55 User Review and Questions - Page 28

post #811 of 881
Didn't some TV stations drop analog broadcasting in February even though the switchover date was pushed back? Many of them were complaining about the cost of broadcasting analog and digital at the same time.

If that's the case you might be stuck just recording via your cable box.
post #812 of 881
Quote:
Originally Posted by L David Matheny View Post

So you've been using an IR blaster to change channels on the cable box and it stopped working? Could the IR blaster have been knocked out of position? Did you change remote codes on the cable box for some reason? Has your setup changed in any other way?

Now that I think about it, I believe my EH50 will use its IR blaster only if I set up TVGOS to work with a cable box. Did you redo your setup so that it no longer tries to use TVGOS? If so, then the IR blaster may no longer be active. Do you remember choosing a cable box type the last time you changed things?

David,

Thanks for getting back to me. I do recall during one of my phone calls to Panasonic Tech Support (on 2/28), the woman had me press the recorder's two channel buttons together and then enter a code. I don't know if this affected anything or not.

I haven't redone the setup to no longer use TVGOS. I don't think the IR blaster is out of position. I've checked the general setup and TVGOS channel setup, and each time Motorola has been entered for the cable box.

As I mentioned, even after the TVGOS stopped functioning, the tuner did correctly record the channel entered via timer. So, I don't know what's caused that problem. Would going back to the default setup make a difference? As for the TVGOS, I'm still waiting to hear from Panasonic.

Marshall
post #813 of 881
Quote:
Originally Posted by Marshfish View Post

I haven't redone the setup to no longer use TVGOS. I don't think the IR blaster is out of position. I've checked the general setup and TVGOS channel setup, and each time Motorola has been entered for the cable box.

As I mentioned, even after the TVGOS stopped functioning, the tuner did correctly record the channel entered via timer. So, I don't know what's caused that problem. Would going back to the default setup make a difference? As for the TVGOS, I'm still waiting to hear from Panasonic.

OK, maybe I'm confused about your setup. If you are using the IR blaster to control the cable box, then of course you always record whatever the box is tuned to, since all tuning is done by the box. Is that working? If (while just watching TV through the EH55) you enter a channel number on the EH55's number pad, does the cable box change to that channel?

But you originally said you "set the recorder's tuner manually to record" some other channel. Does that imply that you were not actually set up to use the IR blaster and cable box combination, but were instead using the EH55's internal analog tuner? As ti-triodes pointed out, many analog stations went away recently. Can you still tune all stations manually (without using a tuner in the TV)?

I'm not sure what "default setup" you mean, so I don't know how that would help.
post #814 of 881
Sorry to confuse you. When entering the channel on the EH-55S's remote's number pad, the cable box doesn't change to that channel. I can enter say 005 on the EH-55's remote number pad, but the cable box stays on 002 (just as an example). I change the channel with the cable box's remote to 009, but EH-55's display stays at 005. Up until a week ago. this wasn't the case.

Here's another example. On the DMR-EH55S, I press the TV Guide button, and a screen appears on my television. It (the screen)basically says the TVGOS wasn't able to locate the channels and programs to download. If I want to try again, I can do so. Another option mentioned on the screen is to use the manual timer setting to record a show, like a VCR's timer.

So, I use the manual timer setting to record a show at say 10:00 on channel 5. When the recording has finished, channel 5 wasn't recorded but channel 7 was instead. That was the channel the cable box was set to, and didn't change for the new recording.

Plus, the TVGOS won't update. It's frustrating.
post #815 of 881
Why are you entering "005" anyway? To get it to change to channel 5 on a cable box, shouldn't "5" be enough? Try using the actual channel number.

Also, I don't know why you're changing the channels on the box using the Panasonic remote. Use the cable box remote, and just leave the Panasonic on it's line input.

Either you don't have it hooked up right, or there's something in the setup you're not doing right. Their stopping the guide info should have no effect on the IR blaster now not working correctly. When you pressed both the channel up and channel down buttons on the unit, you reset the TVGOS completely.

it should be set up with the box going into a line input (preferably "L3"), and the TVGOS setup should be for "digital cable with a box" or "cable with a box".

They should tell you how to hook up the box using a line input in the Panny manual (not through coax, and not using the Panny's tuner). Then, even if you're not downloading the guide info, you should be able to set manual timers with no problem, and the IR blaster should change the channels fine (although you might have to wait a few days for it to stop searching for the TVGOS host channel).
post #816 of 881
Quote:
Originally Posted by Marshfish View Post

Sorry to confuse you. When entering the channel on the EH-55S's remote's number pad, the cable box doesn't change to that channel. I can enter say 005 on the EH-55's remote number pad, but the cable box stays on 002 (just as an example). I change the channel with the cable box's remote to 009, but EH-55's display stays at 005. Up until a week ago. this wasn't the case.

Here's another example. On the DMR-EH55S, I press the TV Guide button, and a screen appears on my television. It (the screen)basically says the TVGOS wasn't able to locate the channels and programs to download. If I want to try again, I can do so. Another option mentioned on the screen is to use the manual timer setting to record a show, like a VCR's timer.

So, I use the manual timer setting to record a show at say 10:00 on channel 5. When the recording has finished, channel 5 wasn't recorded but channel 7 was instead. That was the channel the cable box was set to, and didn't change for the new recording.

Plus, the TVGOS won't update. It's frustrating.

Let me first note that I have an EH50, and I am assuming that the EH55 works similarly in every way relevant to this discussion.

I agree with almost everything Rammitinski said, except that the point of changing channels using the Panasonic remote is just to see if the IR blaster is working. If he's right about your resetting the EH55 (I couldn't find a reference for the use of chan-up + chan-dn), then you need to set it up again to tune with the cable box (if you haven't already).

If the cable box is connected to the EH55's IN3 input and the EH55 is set up to tune with the cable box, then the EH55's internal tuner isn't used for anything; instead the cable box becomes the tuner, and changing channels on the EH55 must change the channel on the cable box. If this isn't happening, then the IR blaster isn't working or the EH55's setup has been changed somehow. Make sure the IR blaster plug is secure. As a test, try setting it up to tune with another box, like a CECB.

My EH50 is set up to use a converter box (an Apex DT502) because that's the only way I could get it to use the IR blaster. When it's off, the EH50 continually changes channels on the converter box, searching for a TVGOS host channel. Of course it never finds one, and I never get any listings. If your EH55 is smart enough to stop looking after a while, maybe it also stops sending IR commands to your cable box, but I doubt it.

The only hope I have of ever getting TVGOS listings again is to use a DTVPal Plus with my EH50. Unfortunately 1) I'm having problems receiving my local CBS station and 2) my EH50 apparently can't change channels on a DTVPal Plus. Maybe your EH55 has later firmware. I think Kmart and Sears have the DTVPal Plus.
post #817 of 881
Quote:
Originally Posted by L David Matheny View Post

Let me first note that I have an EH50, and I am assuming that the EH55 works similarly in every way relevant to this discussion.

I agree with almost everything Rammitinski said, except that the point of changing channels using the Panasonic remote is just to see if the IR blaster is working. If he's right about your resetting the EH55 (I couldn't find a reference for the use of chan-up + chan-dn), then you need to set it up again to tune with the cable box (if you haven't already).

The CH up CH down is the universal Panasonic reset to factory defaults procedure.

Quote:
Originally Posted by L David Matheny View Post

If the cable box is connected to the EH55's IN3 input and the EH55 is set up to tune with the cable box, then the EH55's internal tuner isn't used for anything; instead the cable box becomes the tuner, and changing channels on the EH55 must change the channel on the cable box. If this isn't happening, then the IR blaster isn't working or the EH55's setup has been changed somehow. Make sure the IR blaster plug is secure. As a test, try setting it up to tune with another box, like a CECB.

My EH50 is set up to use a converter box (an Apex DT502) because that's the only way I could get it to use the IR blaster. When it's off, the EH50 continually changes channels on the converter box, searching for a TVGOS host channel. Of course it never finds one, and I never get any listings. If your EH55 is smart enough to stop looking after a while, maybe it also stops sending IR commands to your cable box, but I doubt it.

The only hope I have of ever getting TVGOS listings again is to use a DTVPal Plus with my EH50. Unfortunately 1) I'm having problems receiving my local CBS station and 2) my EH50 apparently can't change channels on a DTVPal Plus. Maybe your EH55 has later firmware. I think Kmart and Sears have the DTVPal Plus.

My EH-55 is setup with a CECB and I use my EH-55's remote to change its channel (via the IR blaster). Note I can also use the EH-55's analog tuner since I have it's RF input hooked to a antenna. I just use the input select button to toggle to the EH-55's tuner of I ever wanted. Analog looks much worse than digital so I really never do it. The antenna input is also where I get my analog TVGOS (at least for the next 4 months anyway).
Also the EH-55 will give you the option after 3 days of constant IR blaster scanning, to stop the scanning. I didn't do that since it found the TVGOS with my antenna connection and it doesn't look for TVGOS from the line input anymore. I believe your older EH50 doesn't give you the option to stop scanning so as you've said as soon as you turn your EH-50 off the scanning starts all over again.
post #818 of 881
Quote:
Originally Posted by dsmith901 View Post

I have had my EH55 for about two years now and never had a problem with the guide using Comcast cable (so far; knock on wood).

Crap! I spoke too soon. Now I see my TVG has gone away with the digital switch and I guess I am going to have to fight with Comcast to get it back, if I can. I didn't use it all that much, but when I did it was nice to have. Crap!
post #819 of 881
Quote:
Originally Posted by dsmith901 View Post

Crap! I spoke too soon. Now I see my TVG has gone away with the digital switch and I guess I am going to have to fight with Comcast to get it back, if I can. I didn't use it all that much, but when I did it was nice to have. Crap!

I have an update for those similarly afflicted. I spoke with Panasonic customer support and they said they are aware of the problem and that Comcast is supposed to be working on a fix but it may be another 30 days before we see it depending on your local Comcast service.
post #820 of 881
Following a TVGOS outage, I wound up swapping a Scientific Atlanta cable box for a Pioneer. (Except for mysteriously turning off at night I was happy with the Scientific Atlanta, but TW would only replace with a Pioneer.) Now I'm experimenting with the remote codes because as with the 1st code that worked with the Scientific Atlanta, the Pioneer cable box is not able to call up the right channel for recording 2 pgms back-to-back. What follows is a result of dealing with the same problem re. the Pioneer. The crux of my question has to do with the missing channels in the guide - here's my note to Macrovision.


Hi, I had written to you before about a TVGOS outage in NYC. Service has come back but there's been a negative ripple effect. In trying to find the best remote code for my (new) Pioneer cable box, a reset of my Panasonic EH55 (after full TVGOS service had been restored) has resulted in missing channels in the Guide. I only have a handful of channels between 99 and 800, which is wrong... dozens of channels are missing. Could the new remote code be responsible if channels 1-99 seem correct?

Thanks,

Paul Dougherty

p.s. I hope everyone w TVGOS problems is reading this thread "TVGOS Gone - Panny E500, EH50, EH55" where I've posted some breakthroughs re. Time-Warner
post #821 of 881
Quote:
Originally Posted by L David Matheny View Post

So you've been using an IR blaster to change channels on the cable box and it stopped working? Could the IR blaster have been knocked out of position? Did you change remote codes on the cable box for some reason? Has your setup changed in any other way?

Now that I think about it, I believe my EH50 will use its IR blaster only if I set up TVGOS to work with a cable box. Did you redo your setup so that it no longer tries to use TVGOS? If so, then the IR blaster may no longer be active. Do you remember choosing a cable box type the last time you changed things?

Woudn't you know that after my questions, you were right that the IR blaster was out of position . I checked to make sure the IR blaster's plug was secure, as you suggested. Then, I moved the IR blaster a little bit, and voila, the EH55 and Motorola digital cable box were back in sync. The EH55 was recording the channel I wanted using the manual timer setting. Thanks to you and Rammitinski for the advice.

Now, the TVGOS is still not working. Last Thursday, Panasonic Tech Support told me by phone that'll be another 7-10 business days before they hear from TV Guide (I guess Macrovision). I called Astound, my cable carrier, and the tech I spoke to didn't know about the TVGOS situation.

I have noticed that there is a TVGOS window still appearing on the TV screen via the Motorola digital cable box.On the cable box's remote control is a record button, which leaves a red record circle on screen in a particular program's TVGOS show description listing area. This is supposed to be for a VCR, it looks like. Is there some way this cable box TVGOS can be set up to go to the EH55?

Marshall
post #822 of 881
Yay!!! My TVGOS service has resumed through Comcast locally. I think most everyone who had it before should see it resumed very soon.
post #823 of 881
There is another forum on this topic. It's clearly not just a EH-55 problem and it's national. Check out http://www.avsforum.com/avs-vb/showthread.php?t=941025
I posted this there tonight, but it seems appropriate here too.

Quote:


Originally Posted by Dizzie2
Lost the host channel in Sacramento, CA yesterday-March 18. I hope it is only down temporarily while the host makes some changes.

TVGOS updating is down in Davis, CA / Comcast also. Think it stopped about
two weeks ago, because that's when I first noticed the listings for two weeks out were "no data." Didn't think much of it at the time, but "no data" kept marching closer & closer to "Today". I still have the correct channel lineup but no program info.

Tried setting up TVGOS again without resetting the machine. I get the grey progress screen, which show got the time and channel lineup, but it has been looking for the guide channel for about a week now.

Anyone have any luck complaining to Comcast or PBS or Panasonic around here? If so, what address?

Thanks,
Steve
post #824 of 881
Quote:
Originally Posted by sberlin View Post

There is another forum on this topic. It's clearly not just a EH-55 problem and it's national. Check out http://www.avsforum.com/avs-vb/showthread.php?t=941025
I posted this there tonight, but it seems appropriate here too.


TVGOS updating is down in Davis, CA / Comcast also. Think it stopped about
two weeks ago, because that's when I first noticed the listings for two weeks out were "no data." Didn't think much of it at the time, but "no data" kept marching closer & closer to "Today". I still have the correct channel lineup but no program info.

Tried setting up TVGOS again without resetting the machine. I get the grey progress screen, which show got the time and channel lineup, but it has been looking for the guide channel for about a week now.

Anyone have any luck complaining to Comcast or PBS or Panasonic around here? If so, what address?

Thanks,
Steve

Maybe you missed my post above. I complained to Panasonic and they told me that they and Comcast were working to fix the problem, which in my case was indeed fixed last week. The solution is to have a local station carry the TVGOS data. Many if not all the PBS stations that used to carry it stopped when they were no longer paid (a pittance anyway) but were offered free advertising, which strangely they declined. Many local FOX stations are doing the job now, as is my local FOX station. Any Comcast customers still without the service should complain to Comcast, and not just the peon who answers the phone, but someone in program management.
post #825 of 881
I've been using this box with a SA standard def STB for 3 years and have had no issues with the EPG / TVGOS. My cable company (TWC NYC) just switched me to the new HD Samsung STB (SMT-H3050), and my EPG is gone on the E55. I've tried every config I can think of to get it back, but no luck. Any suggestions?

Thx.
post #826 of 881
Quote:
Originally Posted by kgrayAVS View Post

I've been using this box with a SA standard def STB for 3 years and have had no issues with the EPG / TVGOS. My cable company (TWC NYC) just switched me to the new HD Samsung STB (SMT-H3050), and my EPG is gone on the E55. I've tried every config I can think of to get it back, but no luck. Any suggestions?

Just curious... will your new STB output 16:9 widescreen over its composite and/or S-Video outputs?
post #827 of 881
There's a big problem with the TVGOS vanishing. The channels that carry them have been going digital. Many of those are still doing the TVGOS stream, BUT the cable company is jacking it up somewhere along the way and not getting the stream down into the analog output from the cable company (so our boxes can get it).

I've been down in Lakewood, Co (just west of denver) for over three weeks now. It sucks. I checked with the TVGOS vendor, and they said on their website the cable company for my area has the equipment (which TVGOS provides) to get the signal to us. Also, I checked rabbitears.com and there is a local channel that has gone digital that IS sending the TVGOS stream.

So I think the cable co. is the bottleneck on getting this fixed.
post #828 of 881
Is there anything that can be done in the interim? It's really annoying to have to manually program the EH55 and put in specific dates and times, rather than to do it by program title. Am I best off putting in raw RF feed into EH55, or taking the output of the cable box in order to get the TVGOS? Thx.
post #829 of 881
Quote:
Originally Posted by kgrayAVS View Post

Is there anything that can be done in the interim? It's really annoying to have to manually program the EH55 and put in specific dates and times, rather than to do it by program title. Am I best off putting in raw RF feed into EH55, or taking the output of the cable box in order to get the TVGOS? Thx.

1. Check here and make sure there's no problems with the digital transition for TVGOS in your area http://digitaltransition.macrovision.com/ Also, check http://www.rabbitears.com and see which channel in you area is streaming the TVGOS

2. Email or contact the TVGOS people Ce_customer_support@tvguide.com or 800-386-7380 If there's a channel streaming it, and if there's supposed to be no problem with the cable provider providing it.

3. They may have you do diagnostics on your machine (they'll email a thing you can fill out & tell you what buttons to push) I'll do diagnostics on my machine (I already have the diagnostic PDFs) and send them my results as well as a "why the hell isn't it working?!" email.

Post back with your results & I'll do the same.
post #830 of 881
Quote:
Originally Posted by solo-act View Post

1. Check here and make sure there's no problems with the digital transition for TVGOS in your area http://digitaltransition.macrovision.com/ Also, check http://www.rabbitears.com and see which channel in you area is streaming the TVGOS

2. Email or contact the TVGOS people Ce_customer_support@tvguide.com or 800-386-7380 If there's a channel streaming it, and if there's supposed to be no problem with the cable provider providing it.

3. They may have you do diagnostics on your machine (they'll email a thing you can fill out & tell you what buttons to push) I'll do diagnostics on my machine (I already have the diagnostic PDFs) and send them my results as well as a "why the hell isn't it working?!" email.

Post back with your results & I'll do the same.

Thanks Solo. Step 1 is complete. Macrovision is reporting that TVGOS should be working in my area. I think you meant to type rabbitears.info instead of rabbitears.com - right? If so - then rabbitears.info reports these two channels for TVGOS in my area:
1 New York City, New York WCBS-TV 2 (56 → 33) 12/29/2008
1 New York City, New York WEDW 49 (49) 03/20/2009

I'll call my cable company and TVGOS tonight using the info you provided and see what they say. I'm pretty sure this has to do with the cable box since my old SA Standard Def box provided TVGOS to the EH55, but as soon as I upgraded to the Samsung HD box, it quit.

With regard to step #3 - where do I get the diagnostic steps you are referring to? From TVGOS, or Panny?
Thanks.
post #831 of 881
kgrayAVS, you're on TWC in New York City, among the worst cable services in the nation. Do not expect miracles- they could care less whether you even have a picture, never mind "frills" like the TVGOS signal. I've purposely stuck with the lame SD boxes in two of our three connections, because of problems I'd seen at friends who've upgraded to the HD tier. TWC-NYC is now in total overload and can't provide a consistent level of service to the entire city at one time: every day one neighborhood loses internet service, the next loses box features, another loses lip-sync (BIG problem citywide now). You could revert back to the SD box, but at the rate TWC is deteriorating there's no guarantee you'd get the TVGOS back. I'd still follow the complaint procedure outlined by solo-act, just for the hell of it: if TWC gets enough pressure from Macrovision they might get on the stick.
post #832 of 881
Quote:
Originally Posted by kgrayAVS View Post

I'll call my cable company and TVGOS tonight using the info you provided and see what they say. I'm pretty sure this has to do with the cable box since my old SA Standard Def box provided TVGOS to the EH55, but as soon as I upgraded to the Samsung HD box, it quit.

Probably because the Samsung box is all digital.

If they're still sending it over an analog channel, you can try splitting the incoming coax, and sending one half to your RF input so the Panny will pick it up.

Then, have the other half going to the digital cable box, which should be hooked to a line input.

Or, you can run an antenna into the RF, and set up for both cable and OTA (which you are fortunately able to do with both the EH55 and EH75), and then pray that an analog OTA host channel is still sending it (they're currently turning it on and off constantly in most areas). But that would only work for another couple of months, anyway.
post #833 of 881
Quote:
Originally Posted by kgrayAVS View Post

With regard to step #3 - where do I get the diagnostic steps you are referring to? From TVGOS, or Panny?
Thanks.

Diagnostics should come from cust. service at TVGOS. From what I've read, I think they ask you to do a reset of the DVR tvguide application, set up the TVGOS, and then after a few days they have you fill out the troubleshooting guide. PM me with your email and I can email you both the TVGOS version 8 and version 9 troubleshooting guides. They use the output from the troubleshooting to determine why you're not getting TVGOS.

As I said before, I think it's because the channels that had it have gone digital. The cable co. had things set up to stream when they were getting it in analog. Getting it in digital means they have to "redo" the stream (there's better technojargon but i can't remember it).

This is where I think the problems are. The cable companies aren't "redoing" the stream that is now coming in in digital. They're not redoing it as they dump out the analog (non digital cable box) version of their channel lineup. The eh55 and eh75 only have analog tuners on them.

Hope that helps. Keep us posted on how TVGOS resolves this for you.
post #834 of 881
Quote:
Originally Posted by Rammitinski View Post

If they're still sending it over an analog channel, you can try splitting the incoming coax, and sending one half to your RF input so the Panny will pick it up.

I tried that a few days ago - but still no TVGOS. Looks like it was somehow coming in from my old SA Standard Def box, but somehow won't come in on raw RF feed. Seems odd, unless it's how I set-up the new TVGOS wizard.
post #835 of 881
FYI, TVGOS came back on in the Denver, Co metroplex.

I've been periodically resetting the panny and reprogramming setup for TVGOS using different zip codes in the Denver metro area. For a month I got nothing, and the clock was 1 hour off. Then suddenly 2 days ago, the clock snapped to the right time, but still no TVGOS.

I immediately reset the TVGOS & setup (power up the unit, then hold down the channel up/down buttons on the front of the unit-not the remote). I did the same routine I've been doing (set up for cable without cable box -- RF direct into the panny). And then BOOM -- next morning I powered it up and TVGOS was back.

That's the latest from here.
post #836 of 881
Quote:
Originally Posted by kgrayAVS View Post

I tried that a few days ago - but still no TVGOS. Looks like it was somehow coming in from my old SA Standard Def box, but somehow won't come in on raw RF feed. Seems odd, unless it's how I set-up the new TVGOS wizard.

Seems Macrovision's been screwing around with the analog data and turning it on and of a lot lately. It's been happening all over the country with both OTA and cable (there are many threads on the forum discussing the problem, including the "TVGOS not Updating" thread here, the Sony DHG-HDD500/250 DVR thread in the "HDTV Recorders" sub-forum, and the "TVGOS Devices" thread in the "HDTV Technical" sub-forum, among others).

They may have turned it off for good (or lost it if they recently started converting the local digital transmissions to analog, which everybody's eventually getting around to doing), but I would try again at a later time, because, like I said, it's been coming and going for a lot of people. (But still, don't expect to get the analog data with a digital cable box that's not capable of tuning in analog channels.)

They keep doing it here to me, too, OTA, so even if you try the OTA method of getting the data, you might have the same problem with that, too.

If you know the OTA analog host channel (CBS or PBS nowadays), you can try either calling the station itself and talking to an engineer, or contacting Macrovision directly. Calling cable never seems to get anyone anywhere much, though. You can try, but they usually are either genuinely clueless, or won't even bother trying to help, because they'd really rather have people rent their DVR anyway.
post #837 of 881
TVGOS had been down on my Panasonic EH55 here in Davis CA 95616 since around 3/18. I called Comcast 2x: the first, got a tech who understood what the problem was and said he would get some research and higher-ups on it. Second time, even with the first call notes on the computer, the tech couldn't comprehend what I was talking about, said the only programming info I was entitled to was Comcast channel 21, and that I should call Panasonic because it was not Comcast's responsibility.

Well, that annoyed me a lot , but I never did get around to calling Panasonic last week. This being the weekend, I decided to do it, but checked the TVGOS to see if there had been any change.

Lo & Behold! All the channels were fully loaded with listings, all of the way out to two weeks from now! Looks like back to normal.

I never did reset my EH-55. I reset the TVGOS a few times, but I'm sure the problem was with the incoming signal. Now all I have to do is go through and get rid of the golf channel and some other useless channels that came back when I reset TVGOS.

Technical on the diagnostic screen: Host State 0x80
Host ID 0x13
Host Chan 006 (PBS KVIE, same as
before it disappeared.)
post #838 of 881
Quote:
Originally Posted by sberlin View Post


Technical on the diagnostic screen: Host State 0x80
Host ID 0x13
Host Chan 006 (PBS KVIE, same as
before it disappeared.)

Thanks sberlin. A few questions:

1. what is your current config? Are you sending raw RF to the Panny, or sending your output from your STB?

2. Is your provider fully digital at this point, or are your receiving analog?

3. How do you get to the diagnostic screen you referenced above?

thx.
post #839 of 881
Quote:
Originally Posted by kgrayAVS View Post


3. How do you get to the diagnostic screen you referenced above?

thx.

The process is slightly different across the 3 Panny hdd models, but on my Panny E85, you go into the Guide screen, scroll over to Messages tab, arrow down to the Version ID number then, press the following
753159852.
Quote:


To access diagnostics information:
1. Have the user open TV Guide On Screen.
2. Highlight MESSAGES on the service bar, and hit the down arrow once.
3. Type in 753159852
post #840 of 881
Quote:


Thanks sberlin. A few questions:

1. what is your current config? Are you sending raw RF to the Panny, or sending your output from your STB?

2. Is your provider fully digital at this point, or are your receiving analog?

I am getting Comcast basic cable---no digital, no premium channels, no cable box no STB. I have the Comcast RF cable (the wire, not the service) plugged into the RF input. The EH-55 receiver is analog & so is the Sony TV it is hooked up to. Not fancy, but it works. When I can afford a big LCD TV, I guess I'll go digital and worry about all those intricate wiring posts on the EH-55 thread.

The Comcast advertising in my area keeps touting that if you have an analog set, you don't have to worry so long as you have Comcast cable about the digital change-over. I assume this means they will continue to output an analog signal to their analog customers. So far I have had no glitch in service, other than the 3 weeks with TVGOS gone.

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3. How do you get to the diagnostic screen you referenced above?

On the EH-55, you select the TVGOS screen, go to top line, select "setup". Down arrow to highlight "change system settings" but do not press "enter". Input 753159852 {X-I pattern} A grey screen with lots of codes labeled "Section System-System Info" appears. Press right arrow. "Section System-Statistics" screen appears. This list includes your zip code, Host Channel and VBI Channel.

There are numerous other diagnostic screens you can access with the up-down-left-right arrow keys. I haven't figured out what most of them mean, but one includes clock/time info, one has number of titles recorded (per channel). Anybody out there know of a translation or codebook? It's not documented in the user manual.

You exit by pressing "return", or just wait about 5 minutes and it will revert to normal viewing on its own.

Host Channel is the one carrying the TVGOS signal. VBI Channel is the one the unit is currently tuned to.

Happy exploring!
Steve B
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