--->> The Official Sony E2000 series Thread - Page 111

IMPORTANT NOTICE

I maintain the informational web site on Sony optical block and related problems with their 2002-2007 rear projection liquid crystal TVs. Sony had been running an "optical block program" for about 1-1/2 years in which owners of these failed TVs received discounts off newer direct-view LCD TVs in exchange for a legal release. On 10/27/2011, the program was abruptly terminated. A new discount program was implemented a few days later (on 11/1/2011). However, the magnitude of the discounts was significantly reduced, and it has received a great deal of criticism.

Edited by splinke - 7/10/12 at 12:00am

Wow, I'm grateful I was able to use the program before it changed. Thanks very much for your informational site. It was that page and this forum that convinced me to give this a try.

FWIW, I went back and forth several times w/the program folks, hoping that I could get a 50" to replace my ~5 yr old KDF-46E2000, as I noticed that several other folks were able to do this. However I was told that I could only be offered the same size replacement, and that the larger sizes were being held for owners of that size.

In the end I was offered:

KDL-46NX720 $500 +tax
KDL-46HX729 $380 +tax
KDL-46EX720 $250 +tax

This was in Aug/Sep, so I expect current offers are different.

I went with the EX, and it's a very nice set, with only a few slight design & use quirks.

I am glad I did my swap last Jan for my 46e2000 as I got the 55ex500 for $200.

Hey all - great information. Admittedly, I didn't read everything, but a few things I was hoping you all could assist me with.

I have the 46E2000 and just has to replace the bulb. First time I turned it on all worked well. Now when I turn it on it blinks green for a while and then blinks red. I click on again and it turns on with no issue.

Once it's on it's okay but on occasion it will flicker randomly and I'll see the colors go slightly off - like a different shade.

Not sure what to do next? Get a new bulb? Reinstall the new bulb again? Get a new TV?

Any help or guidance is appreciated!

Did you reset the lamp in the user menu?

Yes - for the most part it's working fine but after a bit the picture will flicker and the colors will be a bit off and then it will go away.

I emailed the place I bought the lamp from as i suspect it's a faulty lamp

The center of my kdf-50e2000 has a yellow tint now. It's mostly noticeable on a white background. I guess it's the optical block issue.

What are my options?

I see this thread is just about dead. Just wanted to post that my lamp blew last weekend. After a bad experience with a complete housing assy, I ordered just the (Phillips brand) lamp from an Amazon partner. Arrived in 5 days. Replacement in the housing was pretty easy although I did watch a YouTube video first which was helpful. Took 3 tries to get the housing back into the TV correctly but it's installed, working as it should, and the picture is definitely a little brighter than the 5 year old lamp which probably had close to 10,000 hours on it.

Hoping to replace the TV with a plasma sometime this year and send this one down to the basement.

Recently noticed the blank screen and side bars (including when picture is framed ratio) of our Sony KDF-46E2000 are dark blue instead of the normal black! With that said the picture is beautiful, sharp and colors are vibrant. Blacks are true black. Picture setting is default standard.

What could be causing such an anomaly?

Just replaced the bulb on my KDF-42E2000 and now there is a 2" red band at the top of he tv screen. The old bulb is still alive and shows no sign of this color band when reinstalled. What could it be? Warranty is now up...need help!

Both bluish blacks and the red band are signs of optical block failure. See my web site at the link in my signature.

I would agree but isn't it odd that the old bulb is perfect other than not being quite as bright as a new bulb? There is also a small light green band across the bottom of the screen.

It does look exactly like this pic"

picture deleted

What often happens with these sets is that the flaws are first noticed when the lamp is replaced. It doesn't mean a new lamp is the problem, or that it caused the tv to fail, only that the flaw is now visible with the extra light output from a new lamp.

From new to the typical time of failure, generally these lamps lose about half of their total light output.
Edited by ChuckF. - 7/9/12 at 7:37am

Thanks guys...Looks like I'm buying a new TV...I'm not paying that kind of cash for a part when I could almost buy a whole new set! I've been wanting a new LED big screen with internet for a while now. Maybe this is a blessing in disguise?

Your problem seems to be the optical block. Before buying another HDTV read the following post:

http://www.avsforum.com/t/687072/the-official-sony-e2000-series-thread/3300#post_21136252

I have the same issue. Red bar at the top. Replacing the bulb WILL NOT FIX this problem. Don't waste your time. It's a bad optical block-more specific, worn filters within the block. I emailed Sony, they offered me a
OFFER:

KDL55HX750 for $943.00 + any applicable taxes

It's about $350 off the lowest price I could find online, but not as much of a discount as I feel it should be.

I agree. These optical blocks should not fail at such a low number of usage hours. I have about 500 hours into my 2nd bulb since new and now have the red bar issue. That is way too early for something designed to be very durable.

More info:

https://sites.google.com/site/sonylcdrptvproblems/#TOC-Optical-block-problems---Sony-discount-settlement-program

Was that the best offer you could get from them ?

KDL55EX640 for $730.00 + local sales tax (this includes your lamp purchase credit)

If I had paid for repairs or had done this a few years ago, it would have been better. Still about $350 less than the cheapest online price.

Hi folks... Been nearly 3 years since my OB replacement and I have a question. I got the readout for the lamp hours but do not know if the result I got makes sense.

When the OB got replaced in Feb 2010, I also replaced the bulb with an OSRAM one that since has been working flawlessly. This set is still the most used of the two I have, and so I would think the bulb hours would be up there. So I checked in the service menu and got this reading:

LMPH 1BH LMPL 7DH

On an online converter, this converted down to: 27 for the first reading and 29 for the second.

Do i add these numbers which would make it 56 or tag the second after the first to read 2729?

Otherwise, picture still looks great and with all the use, no issues have manifested since the OB replacement. I'm just curious about the reading and when I should think about ordering either another bulb or bulb/housing assembly.

Thanks!

Here is my tv. 2006.

I just replaced the bulb in my 46e2000 and of course, I now have the red band along the top and blue band along the bottom.

I contacted Sony live chat and it was probably the biggest waste of my time so far this year. I am planning to call, but the office is closed until Monday. So now I have to waste cell phone minutes calling them for who knows how long. I assume that they are no longer offering repairs. I really don't care for modern LCD sets. I just want my old one fixed, but I am also not interested in paying $200 for the bulb along with $200-300 for a refurbished block.

Anyone get any discount offers recently? I'd be willing to tolerate getting some sort of new, non-3d, decent set of the same size if it is only a couple hundred dollars.