or Connect
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Philips 42PF7421D 42" LCD
New Posts  All Forums:Forum Nav:

Philips 42PF7421D 42" LCD - Page 7

post #181 of 733
what is the benefit of the new firmware? The old one come with the TV seems just fine and it doesn't have BS problem (finger crossed).
post #182 of 733
Thread Starter 
I had my 3rd BS event in about 5 weeks last night. At least mine is the 5 second or so blackout and then back to normal. I noticed in one of the other Philips threads that someone is saying that they loaded the new firmware that addresses this and the BS still occurs. Discouraging but at least it appears that Philips is recognizing the problem. I've been checking the Philips support site every few days to see if they actually post this firmware for the 7421.

If anyone gets the new firmware and installs it, please let us know how it goes.
post #183 of 733
which thread did you see that?

EDIT: Nevermind... just saw it. Wow, Philips is beginning to look like a joke. And the person from there who said the unofficial firmware would fix the bs is looking like a joke too.
post #184 of 733
For these who used USB devices on this TV, could you please post your USB device type, Brand and Capacity? I plugged a ScanDisk cruzer mini 1.0GB flash drive and it didn't work. I also failed with a CompactFlah cardreader with a 32MB CF card. Does ScanDisk cruzer mini or a CF reader work on anyone's TV? I hope it is not my TV's problem.
post #185 of 733
Quote:
Originally Posted by CBE View Post

For these who used USB devices on this TV, could you please post your USB device type, Brand and Capacity? I plugged a ScanDisk cruzer mini 1.0GB flash drive and it didn't work. I also failed with a CompactFlah cardreader with a 32MB CF card. Does ScanDisk cruzer mini or a CF reader work on anyone's TV? I hope it is not my TV's problem.

I have a SD Card reader and it doesn't work either. I would be curious about this as well. I know ericp has got his to work.

What are we doing wrong ericp?
post #186 of 733
Hmm... I have no idea... I bought a 512 sandisk drive from newegg and it works fine without formating it. I've got pictures to work, but haven't tried music yet...

This is what I have.
post #187 of 733
There was another thread about this. It really might be the USB cable internally has come unplugged from the card reader on the side. From the horror stories on shipment I wouldn't be surprised. Probably a service call to get it fixed, unless you want to pop the black cover and plug it in yourself.
post #188 of 733
I tried slides show with mp3 music on my old IBM 32MB usb key. Works like a charm.

I also tried scandisk 1gb cruzer micro just now. Didn't have pictures on the disk, but the files and directories are displayed properly the second i inserted it into the slot.

Does your usb key light up when powered?

Quote:
Originally Posted by CBE View Post

For these who used USB devices on this TV, could you please post your USB device type, Brand and Capacity? I plugged a ScanDisk cruzer mini 1.0GB flash drive and it didn't work. I also failed with a CompactFlah cardreader with a 32MB CF card. Does ScanDisk cruzer mini or a CF reader work on anyone's TV? I hope it is not my TV's problem.
post #189 of 733
I have a PNY Attache 512M. The guy at BB said it would work and it has! Also- I updated to the new firmware that is on the Philips site for the 37PF7320A/37 minutes ago. Will report any Black Screen problems right away.

Anyone care to share their calibration setting for this baby- need to convince my wife the picture can look even better so I can drop $20 on a dvd to calibrate.
post #190 of 733
It recognizes the USB device but the TV doesn't recognize the file format. The manual says jpeg file can be displayed so I am not sure why it doesn't find my jpeg files.
post #191 of 733
stupid question maybe but is your jpg file rgb, cmyk, grayscale, 8 bit, etc? What is the resolution?
post #192 of 733
does anyone know the size of the wall mount screw socket. i tried the standard M6 or M8 (8mm) size screws, but they M6 is too small, and M7/M8 are too big. if anyone knows the size of the screws, pls let me know.

thanks.
post #193 of 733
I have ScanDisk cruzer mini 256 MB and it doesn't work. I knew there is no power (+5V)from the USB port. I called for repair and they didn't open the TV and didn't know how to fix it. They should call me back Friday and I still didn't get any phone call.
post #194 of 733
So, Philips released new Firmware for the 42PF7220A/37 that the claim fixes the intermittent picture loss problem (a.k.a. Blackscreen). I installed it yesterday and have not yet had anothe BS episode. Which may not say much, since they had been rare before installing the new FIrmware, and may still happen.

Since I installed the new Firmware, however, a new problem has apeared. When I first turn on my TV, which is connected to my TWC HD digital cable box through HDMI, after a couple seconds the picture turns a completely grainy yellow. It's not a problem in the cable reception because the cable guide is also displayed in this yellow grainy, almost off the air picture. Usually turning the TV off and on again solves it, but sometimes it keeps happening until you shuit it on and off a few times. Really annoying.

Man, is this making me regret the day I decided to update the firmware on my perfectly functioning set. How long until Philips recognizes this new issue and decides to try to fix it? And what will be the surprise new problem to come with that fix?
post #195 of 733
Quote:
Originally Posted by Leo74 View Post

So, Philips released new Firmware for the 42PF7220A/37 that the claim fixes the intermittent picture loss problem (a.k.a. Blackscreen). I installed it yesterday and have not yet had anothe BS episode. Which may not say much, since they had been rare before installing the new FIrmware, and may still happen.

Since I installed the new Firmware, however, a new problem has apeared. When I first turn on my TV, which is connected to my TWC HD digital cable box through HDMI, after a couple seconds the picture turns a completely grainy yellow. It's not a problem in the cable reception because the cable guide is also displayed in this yellow grainy, almost off the air picture. Usually turning the TV off and on again solves it, but sometimes it keeps happening until you shuit it on and off a few times. Really annoying.

Man, is this making me regret the day I decided to update the firmware on my perfectly functioning set. How long until Philips recognizes this new issue and decides to try to fix it? And what will be the surprise new problem to come with that fix?


I actually recently bought a HDMI cable after upgrading my firmware. I assumed this was an issue with my cable box and didn't even think about it being because of the firmware. Your post made me realize it is indeed the firmware. I ended up using component as it only effects the HDMI inputs. I'll forward the information to my source over at Philips and hopefully this new issue will get fixed.
post #196 of 733
Quote:
Originally Posted by sgr215 View Post

I actually recently bought a HDMI cable after upgrading my firmware. I assumed this was an issue with my cable box and didn't even think about it being because of the firmware. Your post made me realize it is indeed the firmware. I ended up using component as it only effects the HDMI inputs. I'll forward the information to my source over at Philips and hopefully this new issue will get fixed.


I'll keep my fingers crossed. Thanks, sgr.
post #197 of 733
Still awaiting Philips to release the firmware for our set. I guess it will be a while.
post #198 of 733
Finally took delivery of my Philips 42" LCD from Costco yesterday, man is thing thing heavy, and the stand seems very cheap as well. I guess I will be wall mounting it.

Took it out of the box, set it up, SD looked terrible, made some changes to the picture settings and it looks great now. I am extremely happy with SD and HD on this TV, however, I got the BS twice in the first day.

I am reluctant to upgrade the firmware. I have the 5/31 (I believe) dated firmware, not the 6/27 which I think is the latest. Anyone have the BS go away after upgrading their firmware? I know some have said they didn't have it before the firmware and once they upgraded they did get it. At least it didn't happen while the wife was watching it.
post #199 of 733
Quote:
Originally Posted by Genoint View Post

Finally took delivery of my Philips 42" LCD from Costco yesterday, man is thing thing heavy, and the stand seems very cheap as well. I guess I will be wall mounting it.

Took it out of the box, set it up, SD looked terrible, made some changes to the picture settings and it looks great now. I am extremely happy with SD and HD on this TV, however, I got the BS twice in the first day.

I am reluctant to upgrade the firmware. I have the 5/31 (I believe) dated firmware, not the 6/27 which I think is the latest. Anyone have the BS go away after upgrading their firmware? I know some have said they didn't have it before the firmware and once they upgraded they did get it. At least it didn't happen while the wife was watching it.

That was also my first impression of the stand but now that everything is set up it is actually pretty sturdy. Regarding the BS, it seems like peoples experience has varied with supposed firmware fixes. I haven't had it on my set so I haven't given to much attention the issue. You may want to click the link in ericp's signature for more info.

Hope you enjoy the TV. I am still very happy with the PQ.
post #200 of 733
So I get the BS on my set but I noticed something really odd that I have not seen mentioned before. The black screen somehow is tied to what is one the screen rather than something random. The reason I know this is that if it happens at a certain point in something I am recording with DVR, it will happen again at the exact same point when I replay it. My wife pointed this out and sure enough we tested it. It probably also explains why it happens to some more than others. For me it almost always happens while watching Rockstar Supernova for some reason. Yeah I know there's some upgraded firmware but I'm waiting a bit to hear how that works out.

I've had some problems with the audio on this set. I don't have anything hooked to it, but I have trouble hearing people talk mostly in movies. If I turn the vol. up the music is way too loud. Anyone use personal audio settings with just the speakers care to share their settings?

Finally, when I start to use the HDMI cable I started to get the message about my TV not supporting HDCA or something like that. If I cycle through video sources it usually fixes it. I think from reading on here before this is something to do with when certain devices get powered on or something. Does anyone have a way to avoid this with a time warner box (SA8300HD I think)? My remote turns them both on, but I guess in the wrong order.

ETA: Oh yeah, I forgot. I wanted to hook my laptop up to this but all the laptop has is a VGA output and S-video. I tried s-video (I'm not that bright), and my laptop treated it as a TV output rather than a monitor output and I suspect this made it look like garbage. I have found vga to component cables, but I'm not sure if this will work because I have also seen something suggesting your computer has to be specially designed to output VGA as component or you need a converter. So do you think it will work? Is there any way for me to connect this VGA to the TV without spending a ton of cash for a converter?


Thanks,

Steve
post #201 of 733
Interesting about the BS issue. I haven't heard of that before and so far haven't experience BS on my set. The audio on my TV is actually pretty good. I haven't had any problems and mine is just set to virtual surround. Is your Bass set very low?
post #202 of 733
Quote:
Originally Posted by The_Maestro View Post

So I get the BS on my set but I noticed something really odd that I have not seen mentioned before. The black screen somehow is tied to what is one the screen rather than something random. The reason I know this is that if it happens at a certain point in something I am recording with DVR, it will happen again at the exact same point when I replay it.

Yeah I've read that in a few other posts. Its unfortunate that Philips has ignored our sets as well as many others, while upgrading the firmware for only a bunch of the plasmas. A pity for such a good looking tv. And I just read as well that people are still complaining about the bs issue even after upgrading firmware.
post #203 of 733
I get the bs quite often, but its the quick 5 second kind. It also only happens when I change channels from a sd channel to a hd channel...It looks like when it changes resolutions, from 720p or to 1080i, it does it...happens about 5 times a week...but it is not really that bad, it only last for a few seconds.
post #204 of 733
I bought this TV during the CostCo sale on it (although now the price is EVEN lower!). I was upgrading from the 37" Philips LCD from CostCo (which had awful B.S. problems ).

Anyhow, the question that I have, (and it wasn't answered in an independent post):

Is the massive component overscan on these 1366x768 Philips LCD displays normal?

Don't know what I am talking about?

Input a HD component signal into the TV and then press the up/down and right/left directional button. The screen image moves 10 "clicks" to the left and right, and 10 "clicks" up and down. The way I figure it, I am missing out on at least 10% if not 15% of the picture. Why does the component input have SO MUCH overscan, and the HDMI input (sadly only 1 on this display), have no overscan. I have three signals (Cablebox, Upconverting DVD, and IOData Avelink Mediaplayer) all run through an Onkyo receiver, but I've unplugged and tested each independently - same issue when connected directly to the display.

I am not on any Zoom mode (this happens in automatic and widescreen zoom modes, and every other option is greyed out).

Please help me!
post #205 of 733
I hope I did not make a mistake but I got sucked nto buying this thing for its huge size and its futuristic design.

I temporarily hooked this thing up with my digital cablebox from cablevision using the s-video cable..((not hd box regular digital cable.) Waiting for the hdtv cable box from cable company ...they will be here next week.

anyway,


the picture was worse than a 20 year old tv. S video is a pretty descent connection and I thought this would at least look as good as my other panasonic tube tv but that was not the case.

Will someone assure me that once my hdtv cable box and hdmi is hooked up that I will be magically blown away by its great resolution.

Right now i am skecptical and feel I just threw 1800 bucks out the window.

What is scaring me is that standard digital cable offers an excellant picture and still should have been at least ok in the mean time as I wait for the hdtv box. The picture was beyond garbage.
post #206 of 733
Quote:
Originally Posted by rupnok View Post

I am not on any Zoom mode (this happens in automatic and widescreen zoom modes, and every other option is greyed out). Please help me!

OK, I'm a newbie so I am DEFINITELY not the person to rely 100% on, but let me give it a shot based on my experiences and "Dumb Moments."

(1) Make sure your STB is outputting normally. I have a SA 4200 Explorer and the Automatic screen-fitting on my 9631 wasn't working (I saw bars) because (a) the STB was set to 4:3 TV (b) even when I called Cablevision they did the EASY format which was just one 480-signal and 1080i; I needed to do the ADVANCED formatting which input 2 or more 480 signals, 720p, 1080i, etc. I forget the exact number but it was 5 or 6 HDTV signals.

(2) Make sure STB picture output is set to NORMAL and not STRETCH or ZOOM.

I'm not an expert on STB's or HDTV's by any stretch but the idea is that you want the STB to know that it's 'talking' to a 16:9 TV first and foremost.

Next, you want it to send the signal the way the channel is being broadcast: HDTV 16:9 signal sent as is, SD channels in 4:3 sent as is.

Then, when the TV gets the signal, IT can make the adjustment -- not the STB -- to fill the screen.

There might be a few channels that it doesn't work perfectly on; on these, you can either manually adjust via your TV remote or maybe it's possible on the STB to change the Format Output for that channel ONLY (DO NOT CHANGE IT FOR ALL THE CHANNELS. IF SINGLE-CHANNEL DIFFERENCES ARE NOT ALLOWED, DEFAULT TO WHAT'S BEST FOR THE MAJORITY OF CHANNELS).

Hope that helps a bit. Sorry I can't give you an iron-clad solution. I'm sure someone who has your TV set or someone with more knowledge will come along later today to pipe in.
post #207 of 733
Quote:
Originally Posted by splouie View Post

I hope I did not make a mistake but I got sucked nto buying this thing for its huge size and its futuristic design.

I temporarily hooked this thing up with my digital cablebox from cablevision using the s-video cable..((not hd box regular digital cable.) Waiting for the hdtv cable box from cable company ...they will be here next week.

anyway,


the picture was worse than a 20 year old tv. S video is a pretty descent connection and I thought this would at least look as good as my other panasonic tube tv but that was not the case.

Will someone assure me that once my hdtv cable box and hdmi is hooked up that I will be magically blown away by its great resolution.

Right now i am skecptical and feel I just threw 1800 bucks out the window.

What is scaring me is that standard digital cable offers an excellant picture and still should have been at least ok in the mean time as I wait for the hdtv box. The picture was beyond garbage.

Don't panic. The picture quality will not dissapoint. Unitl your hooked up via HDMI, try plugging the cable directly into the TV. That is how mine is hooked up and the picture is great even with SD.
post #208 of 733
Quote:
Originally Posted by splouie View Post

S video is a pretty descent connection and I thought this would at least look as good as my other panasonic tube tv but that was not the case.

Not sure where you heard that S-video is a decent connection, but that info was incorrect. Except for composite connections, it is the worst.

Quote:


What is scaring me is that standard digital cable offers an excellant picture and still should have been at least ok in the mean time as I wait for the hdtv box. The picture was beyond garbage.

Not sure where you also heard this info, but again, standard digital cable can sometimes be worse than standard analog cable. By the time Cablevision gets done converting and compressing some SD digital channels, you wind up with a pixelized mess.
post #209 of 733
Quote:
Originally Posted by rupnok View Post

Is the massive component overscan on these 1366x768 Philips LCD displays normal?

Yes

10 pixels on all sides isn't terrible, although it might be a bit more than standard. It would probably be better at 7-8 pixels overscan. All TVs overscan (except for some professional/broadcast monitors) its just most don't let you bump the picture around.
post #210 of 733
The BS fix for this TV and a few others has finally been released. I got an advanced copy but if any of you want to wait for the official release it should be there within a few days. This release will work on the following models and should fix the BS.

32PF5321D/37
32PF7321D/37
32PF7421D/37
37PF7321D/37
42PF5321D/37
42PF7321D/37
42PF7421D/37
50PF7321D/37

The firmware is uploaded to rapidshare. To download simply follow the link, scroll down and click "free", wait for the timer to end, enter the verification info and finally click download.http://rapidshare.de/files/32195026/firmware.zip.html


On a side note those of you who have emailed me have probably noticed A LOT of emails don't get a response. This doesn't mean I'm ignoring you; unless your email must be responded to I just read it over, check if its already a known issue, and then take proper action. The vast majority of emails also seem to be tech support related which I just don't have the time to do. If you're wondering how the cablecard feature works, how to adjust settings, etc please contact Philip's. I recently returned to college and also have a full time job. This leaves me very little time to respond to individual emails if they don't require immediate attention.

Quote:
Originally Posted by ericp View Post

Its unfortunate that Philips has ignored our sets as well as many others, while upgrading the firmware for only a bunch of the plasmas. A pity for such a good looking tv. And I just read as well that people are still complaining about the bs issue even after upgrading firmware.

These type of statements frustrate me. I realize the release was a couple weeks longer and that you're stressed over it but delays happen. Does this mean they are ignoring you? Of course not! They have actually been working insanely hard on not only porting over the fix to each Philips model but also fixing other bugs in the process. I would hardly call this ignoring you. I'll be the first to say it; thanks Philips for properly addressing this issue and working hard to fix it! Lastly, the very few who still get the BS shouldn't be a surprise. The "BS" is a protection mode with the TV. The few who still get the BS are getting it because their BS wasn't related to the firmware but is a hardware failure and thus should get it repaired ASAP. (An obvious sign of this is the blinking red lights which actually are codes telling you exactly what is failing)
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: LCD Flat Panel Displays
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Philips 42PF7421D 42" LCD