Anybody else having the same problem? I've been having this problem with all the latest discs.
Link:Consumer Alert: Samsung BD-P1000 Blu-ray Players
By James Plath
FIRST PUBLISHED Feb 4, 2007
Samsung recently announced they would bring to market their "next generation of Blu-ray players." That's good, because since Dean Winkelspecht's and my generally favorable reviews of two units that were purchased at the $1000 consumer price, both of our players have had the same malfunctioning problem. It's impossible to tell if the problem extends beyond these two players, but the malfunction is serious enough that it needs to be reported.
What happens in apparently defective units is that a Blu-ray disc will not load when you insert it and press the open/close button. It takes forever for a line of blue dots to go from left to right across your screen, and then the disc tray will open again with one of the following messages: "No Disc" or "This Disc Cannot Be Played."
At first, both Dean and I thought it was the same sort of problem encountered with DVD players, where CERTAIN discs cannot be played on certain machines. But when I shipped my review copy of "Speed" back to the Fox people and asked for a replacement, the first thing their publicist asked me was what type of player I had. When I told him, he remarked that they've been having a lot of problems with the Samsung players.
Okay, I thought. Either it's the Fox discs and the way that they layer and/or encrypt the material on their discs, or else it's a hardware problem. When discs from Buena Vista, Sony, and Magnolia also started malfunctioning the very same way, I became convinced that the problem was with the player. Dean reached the same conclusion, and now uses a PS-3 to view his Blu-ray discs.
When I contacted Customer Services at Samsung to tell them about the problem, they said it was the first they had heard of it. I asked for a replacement rather than a repair, explaining that as a reviewer I can't be without a player for two weeks, and that with a repair rather than a second unit to preview I would have no way of gauging whether the problem was exclusive to the first batch of Samsung Blu-ray players (both of ours were purchased last June) or whether this new wave player also has the same problem. Unfortunately, Samsung wouldn't send out a player, so we have no way of knowing whether the problem has been corrected.
Now, whenever I pop a Blu-ray disc in the player, every single disc spits right back out at me. It takes anywhere from three to ten repeated attempts before the unit will finally load the disc. Sometimes I get up and rotate the disc and it seems to work. Dean said he tried shutting off the power and then powering it up with the disc inside, and that seemed to work. Is it a pain in the butt? Certainly. Plus it causes wear and tear on the disc tray. In addition, there are times when the picture will freeze in the early frames, and then all will be well . . . but for how long, I have to wonder. Perhaps it as something to do with the unit being warmed up, because once I get one disc to play, if I pop in another one immediately afterwards, it loads right away, with none of the regurgitate-disc nonsense.
Samsung makes some fine products, but if you plan on buying one of their Blu-ray players, make sure you've read more recent reviews and tested at least one disc on the store display model before you plunk down that $1000. The problem may or may not have been fixed.